{"data":{"id":131844,"slug":"3rd-line-supporttekniker-som-vill-ta-nasta-steg-2","type":"job","title":"3rd Line Support Technician Ready to Take the Next Step","description":"We are specialists in staffing and consulting services within IT and technology \u2013 from promising talents and consultants with broad expertise to experienced specialists with deep technical knowledge.\nFor you as a candidate, we are a trusted partner that offers exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions \u2013 always with people at the center.\nFor our customers, it means we are a reliable supplier that can quickly match the right expertise with the right needs. In addition to our own strong consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in our delivery.\nCollaboration and quality characterize everything we do, and our core values are summed up in our promise: Empowering the Nordics through people.\nEccera has 300 employees and offices in Stockholm, Gothenburg, Malm\u00f6, and Link\u00f6ping. We are a member of Almega Competence Companies and follow their signed collective agreement with Unionen.\nDo you have experience working as a 3rd line support technician and want to take the next step in your IT career? Then Eccera can help you take the next step and take on roles such as system administrator, Junior Database Administrator, or digital workplace manager at a variety of companies and authorities around Stockholm.\nAs a consultant at Eccera, you get a secure employment and accumulate valuable work experience on assignments with our customers. Your consulting manager supports you in your development where you continuously gain new experiences and knowledge. An excellent opportunity to advance your career.\nYour responsibilities\nExample roles:\nSystem Administrator\nA system administrator, also known as a sysadmin, is an IT professional responsible for managing and maintaining an organization's computer systems and network infrastructure. Their main task is to ensure that these systems function smoothly, efficiently, and securely. A system administrator plays an important role in keeping the organization's IT infrastructure in good condition and ensuring that users can work effectively and safely. The role can vary depending on the organization's size and requirements, and sysadmins can specialize in specific areas such as networking, security, or databases, depending on the organization's needs.\nDatabase Administrator\nA database administrator, often abbreviated as DBA, is an IT professional who specializes in managing and maintaining databases within an organization. Their main task is to ensure that databases function correctly, are optimized for performance, and are kept secure. Database administrators play a critical role in ensuring that the organization's data is correct and accessible when needed. They must have a good understanding of database technology, security, and performance optimization. The role can vary depending on the specific database type and the organization's needs, and DBAs can specialize in relational databases, NoSQL databases, or other database technologies.\nYour profile and qualifications\nAt least 3 years of experience working with 2nd or 3rd line support\nKnowledge of server administration in a mixed IT environment\nVery good knowledge of Azure AD\nExtensive experience with in-depth troubleshooting of clients and servers\nBasic knowledge and interest in the database layer\nExperience managing urgent cases and incidents in a ticketing system\n\nMeritorious\nDriver's license\nResponsible for onboarding new personnel\nExperience driving internal projects in a Service Desk\n\nWhat we offer\nAt Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe our employees should continue to develop constantly. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and certifications themselves. During your development, we will match your expertise to the right assignments as you advance. We regularly conduct exciting activities where you as a consultant have the opportunity to meet and socialize with your colleagues in fun and relaxed settings.","language":"sv","is_translated":true,"title_original":"3rd line supporttekniker som vill ta n\u00e4sta steg","description_original":"Vi \u00e4r specialister p\u00e5 bemanning och konsulttj\u00e4nster inom IT och teknik \u2013 fr\u00e5n lovande talanger och konsulter med bred kompetens till erfarna specialister med djup expertis.\nF\u00f6r dig som kandidat inneb\u00e4r vi en trygg partner som erbjuder sp\u00e4nnande uppdrag, personlig utveckling och n\u00e4ra kontakt med v\u00e5ra r\u00e5dgivare. Vi ser till att du f\u00e5r r\u00e4tt uppdrag f\u00f6r din kompetens och dina ambitioner \u2013 alltid med m\u00e4nniskan i centrum.\nF\u00f6r v\u00e5ra kunder betyder det att vi \u00e4r en p\u00e5litlig leverant\u00f6r som snabbt kan matcha r\u00e4tt kompetens med r\u00e4tt behov. Ut\u00f6ver v\u00e5r egen starka konsultorganisation har vi \u00e4ven ett ut\u00f6kat partnern\u00e4tverk, vilket g\u00f6r att vi kan erbjuda \u00e4nnu st\u00f6rre flexibilitet och bredd i leveransen.\nSamarbete och kvalitet pr\u00e4glar allt vi g\u00f6r, och v\u00e5ra k\u00e4rnv\u00e4rden sammanfattas i v\u00e5rt l\u00f6fte: Empowering the Nordics through people.\nEccera har 300 anst\u00e4llda och kontor i Stockholm, G\u00f6teborg, Malm\u00f6 och Link\u00f6ping.\u00a0Vi \u00e4r medlem i Almega Kompetensf\u00f6retagen och f\u00f6ljer deras tecknade kollektivavtal med Unionen.\nHar du erfarenhet av att arbeta som 3rd line suppporttekniker och vill ta n\u00e4sta steg i din IT-karri\u00e4r? D\u00e5 kan vi p\u00e5 Eccera hj\u00e4lpa dig att ta n\u00e4sta steg och axla roller som bland annat systemadministrat\u00f6r, Junior Databasadministrat\u00f6r eller digital workplace ansvarig hos en m\u00e4ngd olika f\u00f6retag och myndigheter runt om i Stockholm.\nSom konsult p\u00e5 Eccera f\u00e5r du en trygg anst\u00e4llning och samlar p\u00e5 dig v\u00e4rdefull arbetslivserfarenhet p\u00e5 uppdrag hos v\u00e5ra kunder. Din konsultchef st\u00f6ttar dig i din utveckling d\u00e4r du hela tiden fyller p\u00e5 med nya erfarenheter och kunskaper. En utm\u00e4rkt m\u00f6jlighet att g\u00f6ra karri\u00e4r.\nDina arbetsuppgifter\nExempel p\u00e5 roller:\nSystemadministrat\u00f6r\nEn systemadministrat\u00f6r, \u00e4ven k\u00e4nd som sysadmin, \u00e4r en IT-professionell som ansvarar f\u00f6r att hantera och underh\u00e5lla en organisations datorsystem och n\u00e4tverksinfrastruktur. Deras huvudsakliga uppgift \u00e4r att s\u00e4kerst\u00e4lla att dessa system fungerar smidigt, effektivt och s\u00e4kert. En systemadministrat\u00f6r spelar en viktig roll i att h\u00e5lla organisationens IT-infrastruktur i gott skick och s\u00e4kerst\u00e4lla att anv\u00e4ndarna kan arbeta effektivt och s\u00e4kert. Rollen kan variera beroende p\u00e5 organisationens storlek och krav, och sysadmin kan specialisera sig inom specifika omr\u00e5den som n\u00e4tverk, s\u00e4kerhet eller databaser, beroende p\u00e5 organisationens behov.\nDatabasadministrat\u00f6r\nEn databasadministrat\u00f6r, ofta f\u00f6rkortad som DBA, \u00e4r en IT-professionell som specialiserar sig p\u00e5 att hantera och underh\u00e5lla databaser inom en organisation. Deras huvudsakliga uppgift \u00e4r att s\u00e4kerst\u00e4lla att databaser fungerar korrekt, \u00e4r optimerade f\u00f6r prestanda och h\u00e5lls s\u00e4kra. Databasadministrat\u00f6rer spelar en kritisk roll i att s\u00e4kerst\u00e4lla att organisationens data \u00e4r korrekt och tillg\u00e4ngligt n\u00e4r det beh\u00f6vs. De m\u00e5ste ha en god f\u00f6rst\u00e5else f\u00f6r databasteknik, s\u00e4kerhet och prestandaoptimering. Rollen kan variera beroende p\u00e5 den specifika databastypen och organisationens behov, och DBA kan specialisera sig inom relationella databaser, NoSQL-databaser eller andra databasteknologier.\nDin profil och kvalifikationer\nMinst 3 \u00e5rs erfarenhet av att arbeta med 2nd eller 3rd line support\nHar kunskaper inom serveradministration i en blandad IT-milj\u00f6\nHar mycket goda kunskaper i Azure AD\nL\u00e5ng erfarenhet av djupare fels\u00f6kning av klienter och servrar\nHar grundl\u00e4ggande kunskaper och intresse f\u00f6r databaslagret\nHar erfarenhet av att hantera br\u00e5dskande \u00e4renden och incidenter i ett \u00e4rendehanteringssystem\n\nMeriterande\nK\u00f6rkort\nAnsvarat f\u00f6r onboarding av ny personal\nHar vana att driva interna projekt i en Servicedesk\n\nVad vi erbjuder\nP\u00e5 Eccera f\u00e5r du de verktyg du beh\u00f6ver f\u00f6r att n\u00e5 dina m\u00e5l. Vi erbjuder alla v\u00e5ra konsulter kvalificerade utbildningar och certifieringar inom den senaste tekniken. Vi tycker n\u00e4mligen att v\u00e5ra medarbetare hela tiden ska forts\u00e4tta att utvecklas. D\u00e4rf\u00f6r erbjuder vi dig m\u00f6jligheten att l\u00e4gga upp en individuell utbildningsplan, d\u00e4r vi bekostar s\u00e5v\u00e4l studiematerial som sj\u00e4lva certifieringarna. Under din utveckling kommer vi matcha din kompetens mot r\u00e4tt uppdrag i takt med att du avancerar. Vi genomf\u00f6r regelbundet sp\u00e4nnande aktiviteter d\u00e4r du som konsult f\u00e5r m\u00f6jlighet att tr\u00e4ffa och umg\u00e5s med dina kollegor under roliga och avslappnande former.","available_locales":["en"],"price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.335702264479,"longitude":18.064698255641},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Eccera Professionals AB","postcode":"11135","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.eccera.com\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Hollie Van de Ruit","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Eccera Professionals AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":12,"ai_views_count":17,"bot_views_count":1,"ai_vendor_counts":{"meta":5,"other":3,"openai":4,"anthropic":5},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46734159374","owner_email":"Hollie.VandeRuit@eccera.com","images":[],"published_at":"2026-07-27T12:17:52+00:00","expires_at":"2026-09-26T23:59:59+00:00","created_at":"2026-07-28T03:16:53+00:00","updated_at":"2026-09-22T03:18:11+00:00"}}