{"data":{"id":181602,"slug":"administrator-med-receptionsansvar","type":"job","title":"Administrator with Reception Responsibility","description":"Do you want to help create the best conditions for equivalent education? At the Swedish Agency for Special Education, SPSM, we work to ensure that all children, students, and adult learners with disabilities reach their educational goals. We operate our own special schools in various locations throughout Sweden. We also provide support to preschools and schools across the country to create learning environments that are developmental and accessible. In addition, we distribute government grants and develop educational materials.\n\nWe hope that you, with your background and expertise, can contribute to increasing our diversity. You can read more about what we offer at www.spsm.se\/ledigajobb\n\nThe Support and Governance operational area works with efficient internal support and good internal governance and control. We develop our operations for a sustainable society. Legal matters, process support, finance, operations management, personnel issues, competence supply, IT matters, internal services, procurement, and facilities management are part of the operational area.\n\nThe Coordination Unit is one of the support units within the Support and Governance operational area. The Coordination Unit has a total of 28 employees located in \u00d6rebro, Stockholm, Gothenburg, and Lule\u00e5, but most of the operations are in H\u00e4rn\u00f6sand. The intended placement location for this position is Stockholm, Solna.\n\nThe unit is responsible for services within facilities management, environmental management, physical security, internal services, contact center, board administration, and methodological support in process development.\n\n1 position(s).\n\nDUTIES\nAs an administrator with reception responsibility, you will be a key role at one of the agency's largest offices. You combine administrative tasks with responsibility for the reception and ensure that the office runs smoothly and that employees have what they need. You will work closely with MKC (the agency's contact center) and are part of their work group, but your main task is on-site at the office.\n\nYour duties will consist of:\n\n\u2022 Staffing the reception\n\u2022 Being responsible for the daily operations of the office\n\u2022 Receiving visitors and handling phone calls and emails\n\u2022 Ordering office supplies and contacting suppliers\n\u2022 Handling incoming and outgoing mail\n\u2022 Conference services\n\u2022 Planning meetings, conferences, and various office activities\n\u2022 Providing guidance on the agency's services both verbally and in writing, and forwarding inquiries further in the organization when needed\n\u2022 Directing those seeking contact so they can retrieve information themselves or handle their matter via self-service services\n\u2022 Documenting and registering cases in our case management system\n\nYou will be one of the operations' first contact points, both physically and digitally, and thus play a central role in making a good impression. At the same time, you will work with administrative tasks that require structure, accuracy, and the ability to handle multiple processes simultaneously in different case management systems.\n\nThe work involves close collaboration with colleagues, while you independently plan and drive your tasks forward.\n\nYour colleagues are spread across the country and meetings therefore often take place via Zoom, Teams, or Skype. Work-related travel may occur.\n\nQUALIFICATIONS\nWe are looking for you who have\n\n\u2022 Completed a relevant upper secondary education for the tasks, for example in the field of office and administration or other education in combination with work experience that the employer deems relevant\n\u2022 Good digital skills\n\u2022 Very good ability to express yourself verbally in Swedish or Swedish sign language and in writing in Swedish\n\u2022 Experience working in a reception, in customer service, or in a switchboard\n\u2022 Experience with administrative work\n\nIt is advantageous if you have\n\n\u2022 Experience working in case management systems and being able to handle multiple different systems simultaneously\n\nPersonal Qualities\n\nWe are looking for you who are structured, thorough, and responsible, with the ability to plan, prioritize, and follow up on your work in an efficient manner. You work independently, ensure high quality in your tasks, and have a professional approach.\n\nYou have good teamwork skills, a service-oriented approach, and an ease in building trusting relationships with both colleagues and external contacts. You communicate clearly and adapt your information based on the recipient and situation.\n\nWe see that you are solution-oriented and have the ability to drive tasks forward. You approach new issues with curiosity and actively seek the information needed to find solutions.\n\nTo thrive in the role, you need to be flexible, contribute to good cooperation, and have a willingness to support others.\n\nGreat weight will be placed on personal suitability.\n\nEmployment form: Permanent employment.\nDuration: Permanent, start date: December 1, 2026 or by agreement.\n\nA 6-month probation period applies.\n\nA criminal record clearance must be presented prior to employment.\n\nIn the event of a societal crisis, you may be supervised between the agency's operational areas based on your placement location.\n\nIn connection with the recruitment process, we have made decisions about recruitment channels and marketing. We decline any offers of advertising and recruitment assistance at this time.\n\nIn this recruitment, we are collaborating with Jefferson Wells.","language":"sv","is_translated":true,"title_original":"Administrat\u00f6r med receptionsansvar","description_original":"Vill du vara med och skapa de b\u00e4sta f\u00f6ruts\u00e4ttningarna f\u00f6r en likv\u00e4rdig utbildning? Vi p\u00e5 Specialpedagogiska skolmyndigheten, SPSM, arbetar f\u00f6r att alla barn, elever och vuxenstuderande med funktionsneds\u00e4ttning ska n\u00e5 m\u00e5len f\u00f6r sin utbildning. Vi driver egna specialskolor p\u00e5 olika orter i Sverige. Vi erbjuder ocks\u00e5 st\u00f6d till f\u00f6rskolor och skolor i hela landet f\u00f6r att tillsammans skapa l\u00e4rmilj\u00f6er som \u00e4r utvecklande och tillg\u00e4ngliga. Dessutom f\u00f6rdelar vi statsbidrag och utvecklar l\u00e4romedel. \r\n\r\nVi hoppas att du som s\u00f6ker, med din bakgrund och din kompetens, kan bidra till att \u00f6ka v\u00e5r m\u00e5ngfald. Mer om vad vi erbjuder kan du l\u00e4sa p\u00e5 www.spsm.se\/ledigajobb\r\n\n\nVerksamhetsomr\u00e5de St\u00f6d och styrning arbetar med ett effektivt internt st\u00f6d och en god intern styrning och kontroll. Vi utvecklar v\u00e5r verksamhet f\u00f6r ett h\u00e5llbart samh\u00e4lle. R\u00e4ttsfr\u00e5gor, processt\u00f6d, ekonomi, verksamhetsstyrning, personalfr\u00e5gor, kompetensf\u00f6rs\u00f6rjning, IT-fr\u00e5gor, internservice, upphandling och lokalf\u00f6rs\u00f6rjning finns i verksamhetsomr\u00e5det. \n\nSamordningsenheten \u00e4r en av st\u00f6denheterna inom verksamhetsomr\u00e5det St\u00f6d och styrning. Samordningsenheten har totalt 28 medarbetare placerade i \u00d6rebro, Stockholm, G\u00f6teborg och Lule\u00e5 men st\u00f6rsta delen av verksamheten finns i H\u00e4rn\u00f6sand. Den tillt\u00e4nkta placeringsorten f\u00f6r denna tj\u00e4nst \u00e4r Stockholm, Solna.\u00a0\n\n\u00a0Enheten ansvarar f\u00f6r tj\u00e4nster inom lokalf\u00f6rs\u00f6rjning, milj\u00f6ledning, fysisk s\u00e4kerhet, intern service, kontaktcenter, n\u00e4mndadministration och metodst\u00f6d i processutveckling.\r\n\r\n1 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nSom administrat\u00f6r med receptionsansvar blir du en nyckelroll p\u00e5 ett av myndighetens st\u00f6rsta kontor. Du kombinerar administrativa arbetsuppgifter med ansvar f\u00f6r receptionen och ser till att kontoret fungerar smidigt och att medarbetarna har det de beh\u00f6ver. Du har ett n\u00e4ra samarbete med MKC (myndighetens kontaktcenter) och ing\u00e5r i deras arbetsgrupp men din huvuduppgift \u00e4r lokalt p\u00e5 plats p\u00e5 kontoret.\n\nDina arbetsuppgifter kommer best\u00e5 av:\n\n\t\u2022 Bemanna reception\n\t\u2022 Ansvara f\u00f6r den dagliga driften av kontoret\n\t\u2022 Ta emot bes\u00f6kare och hantera telefonsamtal och mejl\n\t\u2022 Best\u00e4lla kontorsmaterial och ha kontakt med leverant\u00f6rer\n\t\u2022 Hantera in- och utg\u00e5ende post\n\t\u2022 Konferensservice\n\t\u2022 Planera m\u00f6ten, konferenser och olika kontorsaktiviteter\n\t\u2022 V\u00e4gleda i fr\u00e5gor om myndighetens tj\u00e4nster i b\u00e5de tal och skrift samt f\u00f6rmedla fr\u00e5gan vidare i organisationen vid behov\n\t\u2022 Guida den som s\u00f6ker kontakt s\u00e5 att den sj\u00e4lv kan h\u00e4mta information eller hantera sitt \u00e4rende via sj\u00e4lvbetj\u00e4ningstj\u00e4nster\n\t\u2022 Dokumentera och registrera \u00e4renden i v\u00e5rt \u00e4rendehanteringssystem.\n\nDu kommer att vara en av verksamhetens f\u00f6rsta kontaktpunkter, b\u00e5de fysiskt och digitalt, och d\u00e4rmed spela en central roll i att skapa ett gott intryck. Parallellt arbetar du med administrativa uppgifter som kr\u00e4ver struktur, noggrannhet och f\u00f6rm\u00e5ga att hantera flera processer samtidigt i olika \u00e4rendehanteringssystem.\n\nArbetet inneb\u00e4r ett n\u00e4ra samarbete med kollegor, samtidigt som du sj\u00e4lvst\u00e4ndigt planerar och driver dina arbetsuppgifter fram\u00e5t.\u00a0\n\nDina kollegor \u00e4r utspridda i landet och m\u00f6tena sker d\u00e4rf\u00f6r ofta via Zoom, Teams eller Skype. Resor i arbetet kan f\u00f6rekomma.\r\n\r\nKVALIFIKATIONER\r\nVi s\u00f6ker dig som har\n\n\t\u2022 Fullgjort en, f\u00f6r arbetsuppgifterna, relevant gymnasieutbildning till exempel inom omr\u00e5det kontor och administration eller annan utbildning i kombination med arbetslivserfarenhet som arbetsgivaren bed\u00f6mer som relevant\n\t\u2022 God digital kompetens\n\t\u2022 Mycket god f\u00f6rm\u00e5ga att uttrycka dig i tal p\u00e5 svenska alternativt svenskt teckenspr\u00e5k samt skrift p\u00e5 svenska\n\t\u2022 Erfarenhet av att arbeta i en reception, i en kundtj\u00e4nst eller i en v\u00e4xel\n\t\u2022 Erfarenhet av administrativt arbete.\n\n\u00a0Det \u00e4r meriterande om du har\u00a0\n\n\t\u2022 Erfarenhet av att arbeta i \u00e4rendehanteringssystem och kunna hantera flera olika system samtidigt.\n\nPersonliga egenskaper\n\nVi s\u00f6ker dig som \u00e4r strukturerad, noggrann och ansvarstagande, med f\u00f6rm\u00e5ga att planera, prioritera och f\u00f6lja upp ditt arbete p\u00e5 ett effektivt s\u00e4tt. Du arbetar sj\u00e4lvst\u00e4ndigt, s\u00e4kerst\u00e4ller h\u00f6g kvalitet i dina arbetsuppgifter och har ett professionellt f\u00f6rh\u00e5llningss\u00e4tt.\n\nDu har god samarbetsf\u00f6rm\u00e5ga, ett serviceinriktat bem\u00f6tande och l\u00e4tt f\u00f6r att skapa f\u00f6rtroendefulla relationer med b\u00e5de kollegor och externa kontakter. Du kommunicerar tydligt och anpassar din information utifr\u00e5n mottagare och situation.\n\nVi ser att du \u00e4r l\u00f6sningsorienterad och har f\u00f6rm\u00e5ga att driva arbetsuppgifter fram\u00e5t. Du tar dig an nya fr\u00e5gest\u00e4llningar med nyfikenhet och s\u00f6ker aktivt den information som kr\u00e4vs f\u00f6r att hitta l\u00f6sningar.\n\nF\u00f6r att trivas i rollen beh\u00f6ver du vara flexibel, bidra till ett gott samarbete och ha en vilja att st\u00f6dja andra.\n\nStor vikt kommer att l\u00e4ggas vid personlig l\u00e4mplighet.\r\n\r\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\nVaraktighet: Tillsvidare, tilltr\u00e4de: 2026-12-01  Eller enligt \u00f6verenskommelse.\r\n\r\nProvanst\u00e4llning p\u00e5 6 m\u00e5nader till\u00e4mpas.\n\nUtdrag fr\u00e5n belastningsregistret ska visas upp inf\u00f6r anst\u00e4llning.\n\nI h\u00e4ndelse av samh\u00e4llskris kan du komma att arbetsledas mellan myndighetens verksamhetsomr\u00e5den utifr\u00e5n din placeringsort.\n\nInf\u00f6r rekryteringsarbetet har vi tagit st\u00e4llning till rekryteringskanaler och marknadsf\u00f6ring. Vi undanber oss denna g\u00e5ng alla erbjudanden om annonserings- och rekryteringshj\u00e4lp.\n\nI denna rekrytering samarbetar vi med Jefferson Wells.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Nybrogatan 14 C","full_address":null,"city":"Solna","country":"SE","latitude":59.359315000077,"longitude":17.980517389784},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Specialpedagogiska Skolmyndigheten","postcode":"17141","positions":1,"profession":"Kontorsreceptionist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Nina   Lindvall","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Specialpedagogiska skolmyndigheten, Samordningsenheten ","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46104736375","owner_email":"nina.lindvall@spsm.se","images":[],"published_at":"2026-09-01T09:45:06+00:00","expires_at":"2026-09-22T23:59:59+00:00","created_at":"2026-09-02T03:15:44+00:00","updated_at":"2026-09-03T03:06:13+00:00"}}