{"data":{"id":164718,"slug":"administrator-till-truepay","type":"job","title":"Administrator for TruePAY","description":"Are you organized, solution-oriented, and enjoy customer interaction? Then the role of administrator at TruePAY might be perfect for you!\n\nAbout the Role\nAs an administrator at TruePAY, you will be an important link between our customers, our internal organization, and our operational processes. Your main responsibility is to handle returns, complaints, insurance cases, and the retrieval of card terminals.\n\nYou will be responsible for driving cases through to completion, following up on terminal returns, and ensuring that terminals are not left with customers when contracts or licenses have expired.\n\nYour Main Responsibilities\n- Handle returns, complaints, insurance cases, and retrieval of card terminals\n- Own and follow up on cases from start to finish\n- Contact customers and coordinate returns and retrieval\n- Identify terminals that need to be retrieved based on contracts and information in our systems\n- Identify recurring problems and deviations and work proactively with customer follow-up\n- Work with administration, documentation, and internal coordination\n\nWho Are We Looking For?\nWe are looking for someone with several years of experience from a service profession with direct customer contact, preferably in service, restaurant\/hospitality, or similar. You should also have experience working administratively. Experience with returns and complaints handling, insurance matters, or contract management is a plus.\n\nWe believe you are a person who:\n- Is organized, thorough, and takes responsibility\n- Is confident in customer interactions and communicates professionally\n- Can manage multiple parallel cases while maintaining good follow-up\n- Enjoys collaborating and learning new systems and procedures\n\nPersonal fit is important. This is an entry-level role where you will receive introduction and training in our systems, working methods, and specific tasks. We are primarily looking for someone who is driven, organized, solution-oriented, and enjoys learning new things.\n\nAt TruePAY, you will have a varied and responsible role with many contact points and the opportunity to influence and develop our working methods. You will become an important part of our operations and have the opportunity to broaden your expertise in customer service, administration, and our internal processes.\n\nDoes this sound like you? Then we look forward to hearing from you!\n\nWe conduct ongoing recruitment and the position may be filled before the final application deadline.\n\nApply by emailing jobb@kassacentralen.se\n\nStart Date: By agreement\nWork Location: Malm\u00f6","language":"sv","is_translated":true,"title_original":"Administrat\u00f6r till TruePAY","description_original":"\u00c4r du strukturerad, l\u00f6sningsorienterad och trivs med kundkontakt? D\u00e5 kan rollen som administrat\u00f6r p\u00e5 TruePAY vara n\u00e5got f\u00f6r dig!\nOm rollen\nSom administrat\u00f6r p\u00e5 TruePAY blir du en viktig l\u00e4nk mellan v\u00e5ra kunder, v\u00e5r interna organisation och v\u00e5ra operativa processer. Ditt huvudsakliga ansvar \u00e4r att hantera returer, reklamationer, f\u00f6rs\u00e4krings\u00e4renden och \u00e5tertag av kortterminaler.\nDu ansvarar f\u00f6r att driva \u00e4renden hela v\u00e4gen till avslut, f\u00f6lja upp att terminaler returneras och s\u00e4kerst\u00e4lla att terminaler inte blir kvar hos kunder n\u00e4r avtal eller licenser har l\u00f6pt ut.\nDina huvudsakliga arbetsuppgifter\nHantera returer, reklamationer, f\u00f6rs\u00e4krings\u00e4renden och \u00e5tertag av kortterminaler\n\u00c4ga och f\u00f6lja upp \u00e4renden fr\u00e5n start till avslut\nKontakta kunder och koordinera returer och \u00e5tertag\nIdentifiera terminaler som beh\u00f6ver \u00e5tertas utifr\u00e5n avtal och information i v\u00e5ra system\nIdentifiera \u00e5terkommande problem och avvikelser samt arbeta proaktivt med kunduppf\u00f6ljning\nArbeta med administration, dokumentation och intern koordinering\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som har n\u00e5gra \u00e5rs erfarenhet fr\u00e5n ett serviceyrke med direkt kundkontakt, g\u00e4rna inom service, restaurang\/HoReCa eller liknande. Du ska \u00e4ven ha erfarenhet av att arbeta administrativt. Erfarenhet av retur- och reklamationshantering, f\u00f6rs\u00e4krings\u00e4renden eller avtalshantering \u00e4r meriterande.\nVi tror att du \u00e4r en person som:\n\u00c4r strukturerad, noggrann och ansvarstagande\n\u00c4r trygg i kundkontakt och kan kommunicera p\u00e5 ett professionellt s\u00e4tt\nKan hantera flera parallella \u00e4renden och samtidigt h\u00e5lla god uppf\u00f6ljning\nHar l\u00e4tt f\u00f6r att samarbeta och l\u00e4ra dig nya system och rutiner\n\nPersonlig l\u00e4mplighet v\u00e4ger tungt. Det h\u00e4r \u00e4r en instegsroll d\u00e4r du f\u00e5r introduktion och utbildning i v\u00e5ra system, arbetss\u00e4tt och specifika arbetsmoment. Vi s\u00f6ker d\u00e4rf\u00f6r framf\u00f6r allt dig som \u00e4r driven, strukturerad, l\u00f6sningsorienterad och har l\u00e4tt f\u00f6r att l\u00e4ra dig nya saker.\n \nHos TruePAY f\u00e5r du en varierad och ansvarsfull roll med m\u00e5nga kontaktytor och m\u00f6jlighet att p\u00e5verka och utveckla v\u00e5ra arbetss\u00e4tt. Du blir en viktig del av v\u00e5r operativa verksamhet och f\u00e5r m\u00f6jlighet att bredda din kompetens inom b\u00e5de kund, administration och v\u00e5ra interna processer.\nL\u00e5ter det som du? D\u00e5 ser vi fram emot att h\u00f6ra fr\u00e5n dig!\nVi arbetar med l\u00f6pande rekrytering och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdag. \nAns\u00f6k genom att mejla jobb@kassacentralen.se\nTilltr\u00e4de: Enligt \u00f6verenskommelse\nPlaceringsort: Malm\u00f6","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.6052931,"longitude":13.0001566},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Kassacentralen i Sk\u00e5ne AB","positions":1,"profession":"Administrat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.kassacentralen.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"TruePAY","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"jobb@kassacentralen.se","images":[],"published_at":"2026-08-20T08:27:00+00:00","expires_at":"2026-09-19T23:59:59+00:00","created_at":"2026-08-21T03:20:46+00:00","updated_at":"2026-08-21T04:01:33+00:00"}}