{"data":{"id":196103,"slug":"after-sales-engineer-till-hammar-maskin-ab","type":"job","title":"After Sales Engineer at Hammar Maskin AB","description":"About the Position\n\nWould you like to combine service, problem-solving, and customer interaction in a world-leading industrial company?\n\nWe are now looking for an After Sales Engineer who wants to help ensure that our customers have a secure and trouble-free ownership experience with their Hammar side loaders.\n\nAs an After Sales Engineer, you will be an important link between our customers, service partners, subsidiaries, and internal functions. You will help customers with technical questions and be responsible for driving cases forward and following them through to resolution. At the same time, you will contribute to a professional, business-focused, and proactive aftermarket. Contact primarily takes place via phone, email, and digital communication tools.\n\nJob Responsibilities\n\nExamples of tasks:\n\n\u2022 Provide technical support and guidance to customers, service partners, and subsidiaries.\n\u2022 Analyze and diagnose problems by asking the right questions, interpreting drawings, and using technical documentation.\n\u2022 Drive and follow up on customer cases from inquiry to solution.\n\u2022 Sell spare parts B2B, work proactively with customer needs, and contribute to increased spare parts sales.\n\u2022 Prepare quotes, calculations, and pricing information, as well as manage orders and related administration.\n\u2022 Handle and document warranty cases in our business system Monitor.\n\u2022 Collaborate with the sales team and other internal functions to ensure fast and sustainable solutions.\n\u2022 Contribute to the development of the After Sales operation and keep relevant materials and documentation updated.\n\nQualifications and Personal Qualities\n\nWe are looking for someone who enjoys combining service, problem-solving, and sales in a single role. You enjoy customer contact, take responsibility for your cases, and ensure that what you start is also completed.\n\nYou have a good technical understanding and are practically oriented, which helps you understand the customer's question, ask the right questions, and find the way forward. You also have good administrative skills and communicate professionally even when the pace is high or the questions are complex.\n\nWe are looking for someone who has:\n\n\u2022 Technical background and good understanding of mechanics, hydraulics, and\/or heavy vehicles.\n\u2022 Experience in technical support, service, spare parts sales, or similar work.\n\u2022 Ability to read and understand drawings and technical documentation, including in English.\n\u2022 Good analytical skills and experience in troubleshooting or diagnostics.\n\u2022 Very good knowledge of Swedish and English, both spoken and written.\n\u2022 Good computer skills and ability to work systematically in business systems and Microsoft 365.\n\nMerits:\n\nIt is advantageous if you have experience with vehicles in a workshop environment, spare parts, or aftermarket. Knowledge of vehicle electrical systems, CAN-bus, PLC systems, customs handling, or logistics is also valuable.\nExperience with Monitor, Lime, or similar systems, as well as additional language skills, is a plus. Relevant upper secondary or post-secondary education in, for example, heavy vehicles, mechanics, hydraulics, or electrical systems is advantageous.\n\nAs a person, you are service-oriented, attentive, and solution-focused. You take responsibility for your work, work systematically and carefully, and ensure that you drive your tasks all the way to completion. You have a business-focused approach and are motivated by creating value for the customer. At the same time, you are unpretentious and collaboration-oriented, enjoy sharing your knowledge, and contribute to a good work environment.\n\nWhat We Offer\n\nPermanent employment directly with Hammar Maskin AB, with a six-month initial probation period.\nFull-time (100%). Place of work is Olsfors.\nStart date by agreement.\n\nYou will receive thorough training in our products, systems, and working methods. The role gives you the opportunity to work closely with both the product and the business, with contacts around the world. With development, engineering, and production all located in Olsfors, expertise is close at hand and decision-making processes are short. You will have a varied role where you can influence both customer experience and the development of our After Sales operation.\n\nAbout the Company\n\nHammar develops, manufactures, and sells side loaders \u2013 a unique and world-leading solution for handling and transporting shipping containers. From our headquarters and factory in Olsfors, between Bor\u00e5s and Gothenburg, we drive innovation that reaches customers in more than 125 countries.\n\nWe are globally market-leading, but we don't stop there. Hammar is on a clear growth journey with great ambitions ahead. We see strong potential to reach new customers, expand into more markets, and continue to develop our products at the absolute forefront. With the entire value chain in Olsfors \u2013 from development and engineering to production \u2013 we have both the pace and ability to quickly turn ideas into competitive solutions. Our international presence, with operations in Malaysia, Australia, New Zealand, and the USA, strengthens our position as a global player.\n\nWe employ nearly 250 employees worldwide, of whom approximately 170 people work in Olsfors. We offer a work environment where collaboration, personal responsibility, and short decision-making processes mean you can make a real impact. Learn more at www.hammarlift.com\n\nApplication\n\nIn this recruitment, Hammar Maskin AB is working with FiRST Personalpartner. You will be employed directly by Hammar Maskin AB. Applications are reviewed on an ongoing basis and the position may be filled before the final application deadline.\nFor questions about the position or the recruitment process, please contact:\n\nMartina Hallin, First Personalpartner - martina@firstpersonal.se\n0722-44 11 02\n\nor\n\nLina Norrman, After Sales Manager, Hammar Maskin AB - lina.norrman@hammarlift.com\n0703-290030\n\nWe value diversity and inclusion and welcome applicants with different backgrounds and experiences.\nWould you like to work with market-leading products and make a difference for customers around the world?\n\nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"After Sales Engineer till Hammar Maskin AB","description_original":"Om tj\u00e4nsten\n\r\nVill du kombinera service, probleml\u00f6sning och kundkontakt i ett v\u00e4rldsledande industrif\u00f6retag?\n\nNu s\u00f6ker vi en After Sales Engineer som vill bidra till att v\u00e5ra kunder f\u00e5r ett tryggt och problemfritt \u00e4gande av sina Hammar sidlastare.\n\nSom After Sales Engineer blir du en viktig l\u00e4nk mellan v\u00e5ra kunder, servicepartners, dotterbolag och interna funktioner. Du hj\u00e4lper kunderna vidare i tekniska fr\u00e5gor och ansvarar f\u00f6r att \u00e4renden drivs fram\u00e5t och f\u00f6ljs upp hela v\u00e4gen till en l\u00f6sning. Samtidigt bidrar du till en professionell, aff\u00e4rsm\u00e4ssig och proaktiv eftermarknad. Kontakterna sker huvudsakligen via telefon, e-post och digitala kommunikationsverktyg.\r\n\r\nArbetsuppgifter\n\r\n\nExempel p\u00e5 arbetsuppgifter: \n\n\u2022\tGe teknisk support och v\u00e4gledning till kunder, servicepartners och dotterbolag.\n\u2022\tAnalysera och diagnostisera problem genom att st\u00e4lla r\u00e4tt fr\u00e5gor, tolka ritningar och anv\u00e4nda teknisk dokumentation.\n\u2022\tDriva och f\u00f6lja upp kund\u00e4renden fr\u00e5n fr\u00e5gest\u00e4llning till l\u00f6sning.\n\u2022\tS\u00e4lja reservdelar B2B, arbeta proaktivt med kundernas behov och bidra till \u00f6kad reservdelsf\u00f6rs\u00e4ljning.\n\u2022\tTa fram offerter, kalkyler och prisunderlag samt hantera order och tillh\u00f6rande administration.\n\u2022\tHantera och dokumentera garanti\u00e4renden i v\u00e5rt aff\u00e4rssystem Monitor.\n\u2022\tSamverka med s\u00e4ljteamet och andra interna funktioner f\u00f6r att s\u00e4kerst\u00e4lla snabba och h\u00e5llbara l\u00f6sningar.\n\u2022\tBidra till utvecklingen av After Sales-verksamheten och h\u00e5lla relevant material och dokumentation uppdaterad.\n\r\n\r\nKvalifikationer och personliga egenskaper\n\r\nVi s\u00f6ker dig som trivs i en roll d\u00e4r du f\u00e5r kombinera service, probleml\u00f6sning och f\u00f6rs\u00e4ljning. Du tycker om kundkontakt, tar ansvar f\u00f6r dina \u00e4renden och ser till att det du p\u00e5b\u00f6rjar ocks\u00e5 blir slutf\u00f6rt.\n\nDu har en god teknisk f\u00f6rst\u00e5else och \u00e4r praktiskt lagd, vilket hj\u00e4lper dig att s\u00e4tta dig in i kundens fr\u00e5gest\u00e4llning, st\u00e4lla r\u00e4tt fr\u00e5gor och hitta v\u00e4gen fram\u00e5t. Du har ocks\u00e5 god administrativ f\u00f6rm\u00e5ga och kommunicerar professionellt \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt eller fr\u00e5gorna \u00e4r komplexa.\n\nVi s\u00f6ker dig som har:\n\n\u2022\tTeknisk bakgrund och god f\u00f6rst\u00e5else f\u00f6r mekanik, hydraulik och\/eller tunga fordon.\n\u2022\tErfarenhet av teknisk support, service, reservdelsf\u00f6rs\u00e4ljning eller liknande arbete.\n\u2022\tF\u00f6rm\u00e5ga att l\u00e4sa och f\u00f6rst\u00e5 ritningar och teknisk dokumentation, \u00e4ven p\u00e5 engelska.\n\u2022\tGod analytisk f\u00f6rm\u00e5ga och erfarenhet av fels\u00f6kning eller diagnostisering.\n\u2022\tMycket goda kunskaper i svenska och engelska, b\u00e5de i tal och skrift.\n\u2022\tGod datorvana och f\u00f6rm\u00e5ga att arbeta strukturerat i aff\u00e4rssystem och Microsoft 365.\n\nMeriterande:\n\nDet \u00e4r meriterande om du har erfarenhet av fordon i verkstadsmilj\u00f6, reservdelar eller eftermarknad. Kunskap inom fordonsel, CAN-bus, PLC-system, tullhantering eller logistik \u00e4r ocks\u00e5 v\u00e4rdefull.\nErfarenhet av Monitor, Lime eller liknande system samt ytterligare spr\u00e5kkunskaper \u00e4r ett plus. Relevant gymnasial eller eftergymnasial utbildning inom exempelvis tunga fordon, mekanik, hydraulik eller el \u00e4r meriterande.\n\nSom person \u00e4r du serviceinriktad, lyh\u00f6rd och l\u00f6sningsorienterad. Du tar ansvar f\u00f6r ditt arbete, arbetar strukturerat och noggrant och ser till att driva dina uppgifter hela v\u00e4gen i m\u00e5l. Du har ett aff\u00e4rsm\u00e4ssigt f\u00f6rh\u00e5llningss\u00e4tt och motiveras av att skapa v\u00e4rde f\u00f6r kunden. Samtidigt \u00e4r du prestigel\u00f6s och samarbetsinriktad, delar g\u00e4rna med dig av din kunskap och bidrar till ett gott arbetsklimat.\n\r\n\r\nVad vi erbjuder\n\r\nTillsvidareanst\u00e4llning direkt hos Hammar Maskin AB, med sex m\u00e5naders inledande provanst\u00e4llning.\nHeltid (100 %). Tj\u00e4nstg\u00f6ringsort \u00e4r Olsfors.\nStart enligt \u00f6verenskommelse.\n\nDu f\u00e5r en gedigen introduktion i v\u00e5ra produkter, system och arbetss\u00e4tt. Rollen ger dig m\u00f6jlighet att arbeta n\u00e4ra b\u00e5de produkten och verksamheten, med kontaktytor \u00f6ver hela v\u00e4rlden. Med utveckling, konstruktion och produktion samlade i Olsfors finns kompetensen n\u00e4ra och beslutsv\u00e4garna \u00e4r korta. Du f\u00e5r en varierad roll d\u00e4r du kan p\u00e5verka b\u00e5de kundupplevelsen och utvecklingen av v\u00e5r After Sales-verksamhet.\n\r\n\r\nOm f\u00f6retaget\n\r\nHammar utvecklar, tillverkar och s\u00e4ljer sidlastare \u2013 en unik och v\u00e4rldsledande l\u00f6sning f\u00f6r hantering och transport av sj\u00f6containrar. Fr\u00e5n v\u00e5rt huvudkontor och v\u00e5r fabrik i Olsfors, mellan Bor\u00e5s och G\u00f6teborg, driver vi innovation som n\u00e5r kunder i fler \u00e4n 125 l\u00e4nder.\n\nVi \u00e4r marknadsledande globalt, men n\u00f6jer oss inte d\u00e4r. Hammar \u00e4r p\u00e5 en tydlig tillv\u00e4xtresa med stora ambitioner fram\u00e5t. Vi ser en stark potential att n\u00e5 nya kunder, expandera till fler marknader och forts\u00e4tta utveckla v\u00e5ra produkter i absolut framkant. Med hela v\u00e4rdekedjan samlad i Olsfors \u2013 fr\u00e5n utveckling och konstruktion till produktion \u2013 har vi b\u00e5de tempot och f\u00f6rm\u00e5gan att snabbt oms\u00e4tta id\u00e9er till konkurrenskraftiga l\u00f6sningar. V\u00e5r internationella n\u00e4rvaro, med verksamhet i Malaysia, Australien, Nya Zeeland och USA, st\u00e4rker v\u00e5r position som global akt\u00f6r.\n\nHos oss arbetar n\u00e4stan 250 medarbetare v\u00e4rlden \u00f6ver, varav omkring 170 personer i Olsfors. Vi erbjuder en arbetsmilj\u00f6 d\u00e4r samarbete, eget ansvar och korta beslutsv\u00e4gar g\u00f6r att du kan p\u00e5verka p\u00e5 riktigt. Se mer p\u00e5 www.hammarlift.com\r\n\r\nAns\u00f6kan\n\r\nI denna rekrytering samarbetar Hammar Maskin AB med FiRST Personalpartner. Du blir anst\u00e4lld direkt av Hammar Maskin AB. Ans\u00f6kningarna behandlas l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas f\u00f6re sista ans\u00f6kningsdag.\nVid fr\u00e5gor om tj\u00e4nsten eller rekryteringsprocessen \u00e4r du v\u00e4lkommen att kontakta:\n\nMartina Hallin, First Personalpartner - martina@firstpersonal.se  \n0722-44 11 02\n\neller\n\nLina Norrman, After Sales Manager, Hammar Maskin AB - lina.norrman@hammarlift.com\n0703-290030\n\nVi v\u00e4rdes\u00e4tter m\u00e5ngfald och inkludering och v\u00e4lkomnar s\u00f6kande med olika bakgrunder och erfarenheter.\nVill du arbeta med marknadsledande produkter och g\u00f6ra skillnad f\u00f6r kunder \u00f6ver hela v\u00e4rlden? \n\nVarmt v\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":" B\u00e4ckeskogsgatan 2 ","full_address":null,"city":"Bor\u00e5s","country":"SE","latitude":57.727888254422,"longitude":12.935065098082},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Nr.1 Personalpartner AB","postcode":"50468","positions":1,"profession":"Kundserviceingenj\u00f6r, tillverkningsindustri","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.firstpersonal.se\/lediga-jobb\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Martina Hallin","employment_type":"full_time","occupation_field":"Yrken med teknisk inriktning","employer_workplace":"Hammar Maskin AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":12,"bot_views_count":2,"ai_vendor_counts":{"meta":5,"other":5,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0722-44 11 02","owner_email":"martina@firstpersonal.se","images":[],"published_at":"2026-09-04T14:57:37+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-09-05T03:35:25+00:00","updated_at":"2026-09-16T03:03:56+00:00"}}