{"data":{"id":22123,"slug":"application-manager","type":"job","title":"Application Manager","description":"The Application Manager role is focused on ensuring that external support services are provided in accordance with agreed-upon SLAs and KPIs, Adecco ITIL processes, security standards, and internal audit rules.\nJob Responsibilities:\n- Managing and coordinating collaboration with application support vendors (incidents, problems, requests)\n- Regular evaluation of vendor performance (SLA\/KPI) and improvement recommendations (CSI)\n- Stakeholder collaboration and primary business contact for application support and maintenance\n- Oversight of release management, documentation, security, and audits\n- Quality assurance of services, problem escalation, license support, and billing\nRequirements:\n- Bachelor's degree in IT or related fields\n- Previous experience in a similar position for at least 3 years (Service Management)\n- ITIL v4 Certification\n- Additional certifications in ITIL, Change Management, Incident Management, etc. are a plus","language":"cs","is_translated":true,"title_original":"Application Manager","description_original":"Role Application Managera je zam\u011b\u0159ena na zaji\u0161t\u011bn\u00ed, aby extern\u00ed podp\u016frn\u00e9 slu\u017eby byly poskytov\u00e1ny v souladu se smluven\u00fdmi SLA a KPI, ITIL procesy Adecco, bezpe\u010dnostn\u00edmi standardy a intern\u00edmi auditn\u00edmi pravidly.\nN\u00e1pl\u0148 pr\u00e1ce:\n- \u0158\u00edzen\u00ed a koordinace spolupr\u00e1ce s dodavateli aplika\u010dn\u00ed podpory (incidenty, probl\u00e9my, po\u017eadavky)\n- Pravideln\u00e9 hodnocen\u00ed v\u00fdkonu dodavatel\u016f (SLA\/KPI) a n\u00e1vrhy na zlep\u0161en\u00ed (CSI)\n- Spolupr\u00e1ce se stakeholdery a hlavn\u00ed kontaktn\u00ed osoba pro business v oblasti podpory a \u00fadr\u017eby aplikac\u00ed\n- Dohled nad release managementem, dokumentac\u00ed, bezpe\u010dnost\u00ed a audity\n- Kontrola kvality slu\u017eeb, eskalace probl\u00e9m\u016f, podpora licenc\u00ed a fakturace\nPo\u017eadujeme: \n- bakal\u00e1\u0159sk\u00e9 vzd\u011bl\u00e1n\u00ed v IT a p\u0159\u00edbuzn\u00fdch oborech\n- p\u0159edchoz\u00ed zku\u0161enost na obdobn\u00e9 pozici nejm\u00e9n\u011b 3 roky (Service Management)\n- Certifikace ITIL v4\n- dal\u0161\u00ed certifikace ITIL, Change Management, Incident Management atp. v\u00fdhodou","available_locales":["cs","en"],"price":"73823.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Praha","country":"CZ","latitude":50.1029026,"longitude":14.3946353},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"Hlavn\u00ed m\u011bsto Praha","employer":"Adecco EMEA business solutions, s.r.o.","positions":1,"salary_to":100000,"profession":"Application Manager","start_date":"2026-01-01","salary_from":73823,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"06919952","suitable_for":["Vhodn\u00e9 pro cizince mimo EU","Modr\u00e1 karta"],"min_education":"V\u0160 bakal\u00e1\u0159sk\u00e9","contact_person":"Nela Reinhardov\u00e1","hours_per_week":40,"employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"17774790706"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":13,"bot_views_count":0,"ai_vendor_counts":{"meta":1,"other":3,"openai":5,"anthropic":4},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"hr.prague@adeccogroup.com","images":[],"published_at":"2026-01-09T00:00:00+00:00","expires_at":null,"created_at":"2026-06-17T13:13:51+00:00","updated_at":"2026-09-22T02:12:46+00:00"}}