{"data":{"id":157473,"slug":"ar-du-var-nya-kundsupport","type":"job","title":"Are You Our New Customer Support Specialist?","description":"TopWork is an authorized staffing and recruitment company. Our clients operate in industries such as manufacturing, warehousing, logistics, construction, and administration. We are your trusted, professional partner whether you are seeking new employees or new challenges. TopWork - we match the right employees with the right employers and workplaces.\n\nCustomer Support \u2013 become a vital part of a growing industrial company\n\nWe are now seeking a dedicated customer support specialist for an established and expanding industrial company in Gnosj\u00f6.\n\nHere you will have a varied role where customer contact, planning, and problem-solving are at the center. You will be an important link between customers, suppliers, and internal operations \u2013 and have the opportunity to influence the daily flow from order to delivery.\n\nAbout the Role\n\nWe are looking for someone who thrives when things are happening and enjoys juggling multiple tasks at once. You will work with, among other things:\n\nOrder registration and order management\nPlanning and follow-up\nProcurement and coordination\nOngoing customer contact and customer support\nHandling discrepancies and problem-solving\nEnsuring a smooth flow for your customers\n\nThis is a role for someone who values responsibility, structure, and close collaboration \u2013 while also enjoying building long-term relationships.\n\nWhat We're Looking For\n\nYou have experience in customer support, planning, or similar work, preferably from a manufacturing company. You are experienced in business systems and have strong IT skills. Experience with MPS and systems such as Pyramid is a plus.\n\nAs a person, you are communicative, service-oriented, and solution-focused. You excel at building strong relationships and can see the big picture even when the pace is high. You collaborate without ego and take responsibility for getting things done.\n\nYou are fluent in Swedish and English, both spoken and written.\n\nDoes This Sound Like Your Next Step?\n\nHere you will have the chance to take on an important role in an organization where your contribution makes a difference every day. Are you ready for the next challenge? We would love to hear from you!\n\nThe position begins with TopWork with the goal of the candidate later transitioning to employment with the client. As a consultant with TopWork, you will have a consultant manager who supports you in your assignment with the client. We provide you with advice and recommendations on how you can develop in your work.","language":"sv","is_translated":true,"title_original":"\u00c4r du v\u00e5r nya kundsupport?","description_original":"TopWork \u00e4r ett auktoriserat f\u00f6retag som arbetar med bemanning och rekrytering. V\u00e5ra kunder finns inom branscher som industri, lager, logistik, bygg och administration. Vi \u00e4r din trygga, professionella partner oavsett om du s\u00f6ker nya medarbetare eller nya utmaningar. TopWork - vi hittar r\u00e4tt medarbetare till r\u00e4tt arbetsgivare och arbetsplats.\nKundsupport \u2013 bli en viktig del av ett v\u00e4xande industrif\u00f6retag\nVi s\u00f6ker nu en engagerad kundsupportmedarbetare till ett etablerat och expansivt industrif\u00f6retag i Gnosj\u00f6.\nH\u00e4r f\u00e5r du en varierad roll d\u00e4r kundkontakt, planering och probleml\u00f6sning st\u00e5r i centrum. Du blir en viktig l\u00e4nk mellan kunder, leverant\u00f6rer och den interna verksamheten \u2013 och f\u00e5r m\u00f6jlighet att p\u00e5verka det dagliga fl\u00f6det fr\u00e5n order till leverans.\nOm rollen\nVi s\u00f6ker dig som gillar n\u00e4r det h\u00e4nder mycket och som trivs med att ha koll p\u00e5 flera saker samtidigt. Du kommer bland annat att arbeta med:\nOrderregistrering och orderhantering\nPlanering och uppf\u00f6ljning\nInk\u00f6p och koordinering\nL\u00f6pande kundkontakt och kundsupport\nHantering av avvikelser och probleml\u00f6sning\nAtt s\u00e4kerst\u00e4lla ett smidigt fl\u00f6de f\u00f6r dina kunder\n\nDet h\u00e4r \u00e4r en roll f\u00f6r dig som uppskattar ansvar, struktur och n\u00e4ra samarbete \u2013 samtidigt som du gillar att bygga l\u00e5ngsiktiga relationer.\nVi s\u00f6ker dig\nDu har erfarenhet av kundsupport, planering eller liknande arbete, g\u00e4rna fr\u00e5n ett tillverkande f\u00f6retag. Du \u00e4r van vid att arbeta i aff\u00e4rssystem och har goda IT-kunskaper. Erfarenhet av MPS och exempelvis Pyramid \u00e4r meriterande.\nSom person \u00e4r du kommunikativ, serviceinriktad och l\u00f6sningsorienterad. Du har l\u00e4tt f\u00f6r att skapa goda relationer och kan se helheten \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt. Du samarbetar prestigel\u00f6st och tar ansvar f\u00f6r att saker blir gjorda.\nDu beh\u00e4rskar svenska och engelska v\u00e4l, b\u00e5de i tal och skrift.\nL\u00e5ter det som n\u00e4sta steg f\u00f6r dig?\nH\u00e4r f\u00e5r du chansen att ta en viktig roll i en verksamhet d\u00e4r din insats g\u00f6r skillnad varje dag. \u00c4r du redo f\u00f6r n\u00e4sta utmaning? Vi vill g\u00e4rna h\u00f6ra fr\u00e5n dig!\nTj\u00e4nsten inleds hos TopWork med ett m\u00e5l om att kandidaten senare ska \u00f6verg\u00e5 till en anst\u00e4llning hos kund. Som konsult hos TopWork f\u00e5r du en konsultchef som st\u00f6ttar dig i ditt uppdrag hos kund. Vi ger dig r\u00e5d och rekommendationer om hur du kan utvecklas i ditt arbete.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":null,"full_address":null,"city":"Gnosj\u00f6","country":"SE","latitude":57.35804,"longitude":13.73719},"metadata":{"region":"J\u00f6nk\u00f6pings l\u00e4n","duration":"Tills vidare","employer":"TopWork Sverige AB","postcode":"35236","positions":1,"profession":"Backofficepersonal","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.topwork.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Johanna Bj\u00f6rk","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"TopWork Bemanning & Rekrytering","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46702637472","owner_email":"johanna.bjork@topwork.se","images":[],"published_at":"2026-08-17T10:49:07+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-18T03:44:26+00:00","updated_at":"2026-08-20T08:38:06+00:00"}}