{"data":{"id":219742,"slug":"arbetsledare-teamledare-till-aleo-stad-ab","type":"job","title":"Team Lead \/ Supervisor at Aleo St\u00e4d AB","description":"Do you want to combine leadership, customer contact, and problem-solving in a growing service business?\nAleo St\u00e4d AB is looking for an engaged and self-driven team lead who wants to take full responsibility for the daily operations and development of their team. You'll have a central role where you lead employees, plan assignments, follow up on quality, and build strong relationships with our customers.\nThis is a role for someone who enjoys working with people, thrives in a fast-paced environment, and has the ability to create structure even when circumstances change quickly. You'll work closely with cleaning staff, customers, and company management, becoming an important link between them.\nAbout the Role\nAs a team lead at Aleo, you're responsible for ensuring your team has the right conditions to do excellent work for our customers. You lead and support employees day-to-day, plan staffing, and ensure assignments are completed with high quality and good profitability.\nYou maintain regular contact with customers and employees, working both preventatively and solution-oriented. One moment you're planning next week's staffing, the next you're supporting an employee or helping a customer find the best solution.\nThe role is both operational and administrative, suited for someone who wants to be close to the business while also helping develop our working methods.\nYour Main Responsibilities\nLead, support, and follow up with a team of cleaning staff.\n\n\nPlan and coordinate schedules, staffing, and resources with good advance planning.\n\n\nHandle changes, absences, and other situations that arise in daily operations.\n\n\nBe a close contact person for customers and manage bookings, requests, and feedback.\n\n\nEnsure work is performed according to customer agreements and Aleo's quality standards.\n\n\nConduct quality follow-ups and support employees at customer sites.\n\n\nIntroduce and follow up with new employees, including trial shifts and documentation.\n\n\nDevelop and update work instructions, checklists, and procedures for various assignments.\n\n\nConduct customer and site visits before new assignments to assess needs and plan appropriate solutions.\n\n\nParticipate in meetings with new and existing customers and help develop customer relationships and offerings.\n\n\nFollow up on relevant key metrics and contribute to high customer satisfaction, engaged employees, and well-functioning operations.\n\n\nBe the link between cleaning staff and management and identify opportunities for improvement in the business.\n\nWho Are We Looking For?\nWe're looking for someone who is confident in leading others and who combines care with clarity. You're present, attentive, and good at building trust, but also willing to set expectations and follow up on agreements.\nYou work in a structured way, take initiative, and stay calm when plans need to change on short notice. For you, good service isn't just friendly treatment\u2014it's about taking responsibility, providing feedback, and finding sustainable solutions.\nWe believe you'll thrive and succeed in this role if you:\n\nHave experience in team leadership, personnel responsibility, or another coordinating role.\n\n\nHave experience from the cleaning industry.\n\n\nAre used to customer contact and feel comfortable handling both everyday questions and more challenging situations.\n\n\nAre structured, solution-oriented, and good at prioritizing.\n\n\nHave the ability to motivate others and create good team spirit.\n\n\nHave good computer skills and learn new systems easily.\n\n\nSpeak and write Swedish well.\n\n\nHave a B driver's license and the ability to conduct customer and employee visits.\n\n\n\nIt's a plus if you've worked with planning or scheduling systems such as TimeWave or Tengella. Knowledge of English or other languages used by our employees is also valuable.\nWe place great emphasis on your personal qualities, your leadership, and your willingness to develop together with the business.\nWhat We Offer\nAn important and varied role with significant responsibility.\n\n\nOpportunity to influence routines, working methods, and customer experience.\n\n\nClose collaboration with engaged colleagues and company management.\n\n\nA workplace where initiative, responsibility-taking, and improvement suggestions are valued.\n\n\nOpportunity to develop as the company grows.\n\n\nWork primarily during daytime hours.\n\nPractical Information\nScope: Full-time Employment Type: Permanent position with six-month probation period Working Hours: Mainly daytime, but work at other times may occur when operations require it Location\/Work Area: T\u00e4by, Northern Stockholm Start Date: Immediately or by agreement\n\nSelection and interviews are ongoing, so please submit your application as soon as possible.","language":"sv","is_translated":true,"title_original":"Arbetsledare \/ Teamledare till Aleo St\u00e4d AB","description_original":"Vill du kombinera ledarskap, kundkontakt och probleml\u00f6sning i en v\u00e4xande serviceverksamhet?\nAleo St\u00e4d AB s\u00f6ker en engagerad och sj\u00e4lvg\u00e5ende arbetsledare som vill ta ett helhetsansvar f\u00f6r den dagliga driften och utvecklingen av sitt team. Du f\u00e5r en central roll d\u00e4r du leder medarbetare, planerar uppdrag, f\u00f6ljer upp kvalitet och bygger starka relationer med v\u00e5ra kunder.\nDet h\u00e4r \u00e4r en roll f\u00f6r dig som tycker om m\u00e4nniskor, trivs med ett h\u00f6gt tempo och har f\u00f6rm\u00e5gan att skapa struktur \u00e4ven n\u00e4r f\u00f6ruts\u00e4ttningarna snabbt f\u00f6r\u00e4ndras. Du arbetar n\u00e4ra b\u00e5de st\u00e4dpersonal, kunder och f\u00f6retagsledning och blir en viktig l\u00e4nk mellan dem.\nOm rollen\nSom arbetsledare p\u00e5 Aleo ansvarar du f\u00f6r att ditt team har r\u00e4tt f\u00f6ruts\u00e4ttningar att g\u00f6ra ett riktigt bra arbete ute hos v\u00e5ra kunder. Du leder och st\u00f6ttar medarbetarna i vardagen, planerar bemanningen och ser till att uppdragen genomf\u00f6rs med h\u00f6g kvalitet och god l\u00f6nsamhet.\nDu har l\u00f6pande kontakt med kunder och medarbetare och arbetar b\u00e5de f\u00f6rebyggande och l\u00f6sningsorienterat. Ena stunden planerar du kommande veckors bemanning, n\u00e4sta st\u00f6ttar du en medarbetare eller hj\u00e4lper en kund att hitta den b\u00e4sta l\u00f6sningen.\nRollen \u00e4r b\u00e5de operativ och administrativ och passar dig som vill vara n\u00e4ra verksamheten och samtidigt bidra till att utveckla v\u00e5ra arbetss\u00e4tt.\nDina huvudsakliga arbetsuppgifter\nLeda, st\u00f6tta och f\u00f6lja upp ett team av st\u00e4dmedarbetare.\n\n\nPlanera och samordna scheman, bemanning och resurser med god framf\u00f6rh\u00e5llning.\n\n\nHantera f\u00f6r\u00e4ndringar, fr\u00e5nvaro och andra situationer som uppst\u00e5r i den dagliga driften.\n\n\nVara en n\u00e4ra kontaktperson f\u00f6r kunder och hantera bokningar, \u00f6nskem\u00e5l och \u00e5terkoppling.\n\n\nS\u00e4kerst\u00e4lla att arbetet utf\u00f6rs enligt kundens \u00f6verenskommelse och Aleos kvalitetskrav.\n\n\nGenomf\u00f6ra kvalitetsuppf\u00f6ljningar och st\u00f6tta medarbetarna ute hos kund.\n\n\nIntroducera och f\u00f6lja upp nya medarbetare, inklusive provpass och dokumentation.\n\n\nTa fram och uppdatera arbetsinstruktioner, checklistor och rutiner f\u00f6r olika uppdrag.\n\n\nGenomf\u00f6ra kund- och platsbes\u00f6k inf\u00f6r nya uppdrag f\u00f6r att bed\u00f6ma behov och planera l\u00e4mpliga l\u00f6sningar.\n\n\nDelta vid m\u00f6ten med nya och befintliga kunder och bidra till att utveckla kundrelationer och erbjudanden.\n\n\nF\u00f6lja upp relevanta nyckeltal och bidra till h\u00f6g kundn\u00f6jdhet, engagerade medarbetare och en v\u00e4lfungerande verksamhet.\n\n\nVara l\u00e4nken mellan st\u00e4dpersonal och ledning samt uppm\u00e4rksamma f\u00f6rb\u00e4ttringsm\u00f6jligheter i verksamheten.\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som \u00e4r trygg i att leda andra och som kombinerar omtanke med tydlighet. Du \u00e4r n\u00e4rvarande, lyh\u00f6rd och bra p\u00e5 att skapa f\u00f6rtroende, men v\u00e5gar ocks\u00e5 st\u00e4lla krav och f\u00f6lja upp att \u00f6verenskommelser h\u00e5lls.\nDu arbetar strukturerat, tar egna initiativ och beh\u00e5ller lugnet n\u00e4r planeringen beh\u00f6ver \u00e4ndras med kort varsel. F\u00f6r dig \u00e4r god service inte bara ett trevligt bem\u00f6tande, utan ocks\u00e5 att ta ansvar, \u00e5terkoppla och hitta h\u00e5llbara l\u00f6sningar.\nF\u00f6r att trivas och lyckas i rollen tror vi att du:\n\nHar erfarenhet av arbetsledning, personalansvar eller en annan samordnande roll.\n\n\nHar erfarenhet fr\u00e5n st\u00e4dbranschen\n\n\n\u00c4r van vid kundkontakt och k\u00e4nner dig trygg i att hantera b\u00e5de vardagliga fr\u00e5gor och mer utmanande situationer.\n\n\n\u00c4r strukturerad, l\u00f6sningsorienterad och bra p\u00e5 att prioritera.\n\n\nHar f\u00f6rm\u00e5ga att motivera andra och skapa god laganda.\n\n\nHar god datorvana och l\u00e4tt f\u00f6r att l\u00e4ra dig nya system.\n\n\nBeh\u00e4rskar svenska v\u00e4l i tal och skrift.\n\n\nHar B-k\u00f6rkort och m\u00f6jlighet att genomf\u00f6ra kund- och personalbes\u00f6k.\n\n\n\nDet \u00e4r meriterande om du har arbetat i ett planerings- eller schemal\u00e4ggningssystem, exempelvis TimeWave eller Tengella. Kunskaper i engelska eller andra spr\u00e5k som anv\u00e4nds av v\u00e5ra medarbetare \u00e4r ocks\u00e5 v\u00e4rdefulla.\nVi l\u00e4gger stor vikt vid dina personliga egenskaper, ditt ledarskap och din vilja att utvecklas tillsammans med verksamheten.\nVi erbjuder\nEn viktig och varierad roll med stort eget ansvar.\n\n\nM\u00f6jlighet att p\u00e5verka rutiner, arbetsmetoder och kundupplevelse.\n\n\nEtt n\u00e4ra samarbete med engagerade kollegor och f\u00f6retagsledning.\n\n\nEn arbetsplats d\u00e4r initiativ, ansvarstagande och f\u00f6rb\u00e4ttringsf\u00f6rslag uppskattas.\n\n\nM\u00f6jlighet att utvecklas i takt med ett v\u00e4xande f\u00f6retag.\n\n\nArbete huvudsakligen under dagtid.\n\nPraktisk information\nOmfattning: Heltid Anst\u00e4llningsform: Tillsvidareanst\u00e4llning med sex m\u00e5naders provanst\u00e4llning Arbetstid: Fr\u00e4mst dagtid, men arbete vid andra tider kan f\u00f6rekomma n\u00e4r verksamheten kr\u00e4ver det Placeringsort\/arbetsomr\u00e5de: T\u00e4by, Norra Stockholm Tilltr\u00e4de: Omg\u00e5ende eller enligt \u00f6verenskommelse\n\nUrval och intervjuer sker l\u00f6pande, s\u00e5 skicka g\u00e4rna in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"\u00c5kerbyv\u00e4gen 188","full_address":null,"city":"T\u00e4by","country":"SE","latitude":59.449825570712,"longitude":18.072459336052},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Aleo Care AB","postcode":"18737","positions":1,"profession":"Arbetsledare, st\u00e4d\/St\u00e4dledare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/aleocare.teamtailor.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Tuva Lindvall","driving_license":true,"employment_type":"full_time","occupation_field":"Sanering och renh\u00e5llning","employer_workplace":"Aleo","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":2,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"076 230 22 19","owner_email":"tuva@aleocare.se","images":[],"published_at":"2026-09-17T15:48:59+00:00","expires_at":"2027-03-16T23:59:59+00:00","created_at":"2026-09-18T04:16:41+00:00","updated_at":"2026-09-19T04:56:28+00:00"}}