{"data":{"id":207530,"slug":"arbetsledareadministrator-vid-behov-till-trygghetsjouren-tiohundra","type":"job","title":"Work Leader\/Administrator as Needed for Trygghetsjouren | Tiohundra","description":"We are now seeking temporary staff for Trygghetsjouren and can offer you varied and meaningful work where each shift brings different situations and people with different needs. You will be an important contact for our care recipients and will work with receiving and handling alarms, providing support and guidance, and ensuring that the right help and services are put in place when needed.\nAbout the Position\nThe work combines service, problem-solving, system management, and administrative tasks. You need to be able to listen, make assessments, prioritize, and remain calm while treating each person with respect and care.\nAs a temporary staff member at Trygghetsjouren, you will receive and handle safety alarms and provide support and guidance to care recipients, choice-of-provider contractors, and property owners. You will also work with registering and managing care recipients in the facility's various systems as well as documentation and administrative tasks. The work is varied and requires you to make assessments, prioritize, and act based on different situations. The position involves work in evenings, nights, and weekends.\nYour work tasks include, among others:\nReceive and handle incoming safety alarms.\nAnswer calls and create security through calm and professional interaction.\nListen to the care recipient's needs and make assessments based on the current situation.\nWhen necessary, contact and coordinate the appropriate intervention according to established procedures.\nHandle and follow up on alarms and cases until they are resolved.\nDocument calls, actions, and events according to established procedures.\nManage and register information in the facility's digital systems.\nCommunicate with care recipients, relatives, staff, and other relevant parties.\nHandle technical questions and simple troubleshooting related to safety alarms according to given procedures.\nReport deviations and identify follow-up needs.\nAdminister customer information.\nProvide support to the customer choice program.\nContribute to safe and quality-assured operations even during evenings, nights, and weekends.\n\nAbout You\nFor this position, you need:\nUpper secondary education or other education that the employer considers equivalent.\nGood knowledge of Swedish in both speech and writing.\nGood digital skills and the ability to learn new systems easily.\nAbility to work evenings, nights, and weekends.\n\nIt is an advantage if you also have:\nExperience working at a safety service center, alarm center, or other on-call facility.\nExperience in customer service, support, or phone-based service.\nExperience with safety alarms or other welfare technology.\nCoordination of interventions or contact with different professions and partner organizations.\n\nWe are looking for someone who is confident, calm, and attentive in your approach and who finds it easy to build trust in contact with other people. You are responsible, thorough, and have a good ability to make assessments and prioritize when the situation requires it, and you follow established procedures and instructions. Working independently is something you are comfortable with, but you also enjoy collaborating with others.\nYou are service-oriented, solution-focused, and find it easy to switch between different types of cases and work tasks. You can convey information in a clear, professional, and understandable way in both speech and writing. With a careful and structured work approach, you ensure that information is documented and registered correctly in various systems.\nYou share our core values, which are based on participation, security, and respect. We place great importance on personal suitability.\nAbout Us\nTrygghetsjouren is an important part of our operations and is available to create security and provide support when our care recipients need us. We handle safety alarms, mobile safety alarms, digital supervision technology, etc., and provide support and guidance and coordinate interventions as needed.\nWe also work with registration and administration in several different systems and provide support to care recipients, choice-of-provider contractors, and property owners. With us, each shift is varied and characterized by responsibility, collaboration, and professional interaction.\nWe are part of Tiohundra \u2013 the complete care company in Roslagen.\nApplying for a Job in Region Stockholm\nWe strive for equality and fairness in our workplace and welcome applicants from diverse backgrounds and circumstances.\nWe only accept applications through this system. Apply by clicking the \"Apply\" button. Applications by mail or email will not be considered. We do not accept direct contact from staffing and recruitment companies or sellers of additional job advertisements.\nOur recruitment system cannot handle anonymous applications or applicants with protected personal information. If you have protected personal information, we ask you to contact the contact person listed in the advertisement. Your application will then be handled outside the recruitment system. You should also be careful about what information you provide in your application and only include information that is relevant to the current position.\nRegion Stockholm is responsible for healthcare, public transportation, regional development, and contributes to cultural life. Every day, around the clock. In the country's fastest-growing region. Together we create Europe's most attractive metropolitan region.\nRead more about what it's like to work with us at Region Stockholm","language":"sv","is_translated":true,"title_original":"Arbetsledare\/Administrat\u00f6r vid behov till Trygghetsjouren | Tiohundra","description_original":"Vi s\u00f6ker nu timvikarier till Trygghetsjouren och kan erbjuda dig ett varierat och meningsfullt arbete d\u00e4r du varje arbetspass m\u00f6ter olika situationer och m\u00e4nniskor med olika behov. Du blir en viktig kontakt f\u00f6r v\u00e5ra omsorgstagare och arbetar med att ta emot och hantera larm, ge support och v\u00e4gledning samt s\u00e4kerst\u00e4lla att r\u00e4tt hj\u00e4lp och insats s\u00e4tts in n\u00e4r det beh\u00f6vs.\nOm tj\u00e4nsten\nArbetet kombinerar service, probleml\u00f6sning, systemhantering och administrativa uppgifter. Du beh\u00f6ver kunna lyssna, g\u00f6ra bed\u00f6mningar, prioritera och beh\u00e5lla lugnet samtidigt som du m\u00f6ter varje person med respekt och omtanke\nSom timvikarie p\u00e5 Trygghetsjouren arbetar du med att ta emot och hantera trygghetslarm samt ge support och v\u00e4gledning till omsorgstagare, kundvalsutf\u00f6rare och fastighets\u00e4gare. Du arbetar \u00e4ven med registrering och hantering av omsorgstagare i verksamhetens olika system samt dokumentation och administrativa uppgifter. Arbetet \u00e4r varierat och inneb\u00e4r att du beh\u00f6ver kunna g\u00f6ra bed\u00f6mningar, prioritera och agera utifr\u00e5n olika situationer. Tj\u00e4nsten inneb\u00e4r arbete p\u00e5 kv\u00e4llar, n\u00e4tter och helger.\nDina arbetsuppgifter omfattar bland annat:\nTa emot och hantera inkommande trygghetslarm.\nSvara p\u00e5 samtal och skapa trygghet genom ett lugnt och professionellt bem\u00f6tande.\nLyssna in omsorgstagarens behov och g\u00f6ra bed\u00f6mningar utifr\u00e5n aktuell situation.\nVid behov kontakta och samordna r\u00e4tt insats utifr\u00e5n g\u00e4llande rutiner.\nHantera och f\u00f6lja upp larm och \u00e4renden tills de \u00e4r avslutade.\nDokumentera samtal, \u00e5tg\u00e4rder och h\u00e4ndelser enligt fastst\u00e4llda rutiner.\nHantera och registrera uppgifter i verksamhetens digitala system.\nKommunicera med omsorgstagare, anh\u00f6riga, medarbetare och andra ber\u00f6rda akt\u00f6rer.\nHantera tekniska fr\u00e5gor och enklare fels\u00f6kning kopplat till trygghetslarm enligt givna rutiner.\nRapportera avvikelser och uppm\u00e4rksamma behov av uppf\u00f6ljning.\nAdministrera kunduppgifter.\nVara support till kundvalet.\nBidra till att verksamheten bedrivs tryggt och kvalitetss\u00e4krat \u00e4ven under kv\u00e4llar, n\u00e4tter och helger.\n\nOm dig\nF\u00f6r den h\u00e4r tj\u00e4nsten beh\u00f6ver du:\nGymnasieutbildning eller annan utbildning som arbetsgivaren bed\u00f6mer likv\u00e4rdig.\nGoda kunskaper i svenska i b\u00e5de tal och skrift.\nDod digital kompetens och l\u00e4tt f\u00f6r att l\u00e4ra dig nya system.\nKunna arbeta kv\u00e4llar, n\u00e4tter och helger.\n\nDet \u00e4r meriterande om du ocks\u00e5 har:\nArbetat p\u00e5 trygghetsjour, larmcentral eller annan jourverksamhet.\nErfarenhet av arbete inom kundservice, support eller telefonbaserad service.\nErfarenhet av arbete med trygghetslarm eller annan v\u00e4lf\u00e4rdsteknik.\nSamordning av insatser eller kontakt med olika yrkesgrupper och samarbetspartners.\n\nVi s\u00f6ker dig som \u00e4r trygg, lugn och lyh\u00f6rd i ditt bem\u00f6tande och som har l\u00e4tt f\u00f6r att skapa f\u00f6rtroende i kontakt med andra m\u00e4nniskor. Du \u00e4r ansvarstagande, noggrann och har god f\u00f6rm\u00e5ga att g\u00f6ra bed\u00f6mningar och prioritera n\u00e4r situationen kr\u00e4ver det samt f\u00f6ljer fastst\u00e4llda rutiner och instruktioner. Att arbeta sj\u00e4lvst\u00e4ndigt \u00e4r n\u00e5got du trivs med, men du samarbetar ocks\u00e5 g\u00e4rna med andra.\nDu \u00e4r serviceinriktad, l\u00f6sningsorienterad och har l\u00e4tt f\u00f6r att v\u00e4xla mellan olika typer av \u00e4renden och arbetsuppgifter. Du kan f\u00f6rmedla information p\u00e5 ett tydligt, professionellt och l\u00e4ttbegripligt s\u00e4tt i b\u00e5de tal och skrift. Med ett noggrant och strukturerat arbetss\u00e4tt s\u00e4kerst\u00e4ller du att information dokumenteras och registreras korrekt i olika system\nDu delar v\u00e5r v\u00e4rdegrund som bygger p\u00e5 delaktighet, trygghet och respekt. Vi l\u00e4gger stor vikt vid personlig l\u00e4mplighet.\nOm oss\nTrygghetsjouren \u00e4r en viktig del av v\u00e5r verksamhet och finns tillg\u00e4nglig f\u00f6r att skapa trygghet och ge st\u00f6d n\u00e4r v\u00e5ra omsorgstagare beh\u00f6ver oss. Vi hanterar trygghetslarm, mobila trygghetslarm, digital tillsynsteknik m.m samt ger support och v\u00e4gledning samt samordnar insatser vid behov.\nVi arbetar \u00e4ven med registrering och administration i flera olika system och ger support till omsorgstagare, kundvalsutf\u00f6rare och fastighets\u00e4gare. Hos oss \u00e4r varje arbetspass varierat och pr\u00e4glas av ansvar, samarbete och ett professionellt bem\u00f6tande.\nVi \u00e4r en del av Tiohundra \u2013 det kompletta v\u00e5rdbolaget i Roslagen.\nAtt s\u00f6ka jobb i Region Stockholm\nVi efterstr\u00e4var j\u00e4mst\u00e4lldhet och j\u00e4mlikhet p\u00e5 v\u00e5r arbetsplats och ser g\u00e4rna s\u00f6kande med olika bakgrund och f\u00f6ruts\u00e4ttningar.\nVi tar endast emot ans\u00f6kningar via detta system. Ans\u00f6k genom att klicka p\u00e5 knappen \u201dAns\u00f6k\u201d. Ans\u00f6kningar per brev eller e-post beaktas inte. Vi undanber oss direktkontakt med bemannings- och rekryteringsf\u00f6retag samt s\u00e4ljare av ytterligare jobbannonser.\nV\u00e5rt rekryteringssystem kan inte hantera anonyma ans\u00f6kningar eller s\u00f6kande med skyddade personuppgifter. Om du har skyddade personuppgifter ber vi dig att kontakta den kontaktpersonen som finns angiven i annonsen. Din ans\u00f6kan kommer d\u00e5 att hanteras utanf\u00f6r rekryteringssystemet. Du b\u00f6r \u00e4ven vara f\u00f6rsiktig med vilken information du l\u00e4mnar i din ans\u00f6kan och endast ta med information som \u00e4r relevant f\u00f6r den aktuella befattningen.\nRegion Stockholm ansvarar f\u00f6r h\u00e4lso- och sjukv\u00e5rd, kollektivtrafik, regional utveckling och bidrar till kulturlivet. Varje dag, dygnet runt. I landets snabbaste v\u00e4xande region. Tillsammans skapar vi Europas attraktivaste storstadsregion.\nL\u00e4s mer om hur det \u00e4r att jobba hos oss i Region Stockholm","price":null,"currency":"SEK","status":"no_contact","noindex":true,"location":{"address":"Box 905","full_address":null,"city":"Norrt\u00e4lje","country":"SE","latitude":59.7493295,"longitude":18.6780468},"metadata":{"region":"Stockholms l\u00e4n","employer":"Tiohundra AB","postcode":"76129","positions":1,"profession":"Administrativ assistent","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.regionstockholm.se\/jobb\/lediga-jobb\/","contact_person":"N\u00e5s via v\u00e5r v\u00e4xel, tel","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Tiohundra AB, Hemtj\u00e4nst och personlig assistans, Trygghetsjouren","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"bot_views_count":4,"ai_vendor_counts":{"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":false,"can_contact_owner":false,"phone":"0176-10100","images":[],"published_at":"2026-09-11T14:46:39+00:00","expires_at":"2026-10-05T23:59:59+00:00","created_at":"2026-09-12T03:27:21+00:00","updated_at":"2026-09-15T02:59:52+00:00"}}