{"data":{"id":149346,"slug":"area-manager-b2b-hemfrid-stockholm","type":"job","title":"Area Manager (B2B) - Hemfrid Stockholm","description":"Do you thrive in a dynamic role where people, leadership, and customer relationships are at the center? Are you motivated by leading, inspiring, and developing business and long-term customer relationships? Then this might be your next step. As an Area Manager at Hemfrid, you'll have a key role where you combine personnel management with responsibility for our corporate customers.\nHemfrid (hemfrid.se) is Sweden's largest company within home services and an important part of the newly formed KEYTO Group (keytogroup.com). We believe in the power of a simpler everyday life \u2013 and every day our thousands of employees deliver exactly that feeling to our customers.\nAbout the Role of Area Manager\nAs an Area Manager at Hemfrid, you'll have personnel responsibility for a group of collectively employed staff members who deliver our services to customers. You lead and support your team while being responsible for a number of corporate customers and working to build long-term and strong customer relationships. By creating a positive and service-oriented experience for both customers and employees, you contribute to high customer satisfaction, employee engagement, and profitable development for your region.\nIn the role, you're responsible for everything from scheduling and resource planning to staffing, recruitment, and customer communication. You handle various questions and matters daily and work proactively to find solutions that meet both customers' and the business's needs.\nAn important part of the role is developing our existing corporate customers and creating new business opportunities. You work with customer development and upselling, conduct customer meetings, and prepare calculations and profitability assessments to find the right structure for both the customer and Hemfrid. You also represent Hemfrid locally and build relationships through networking and business events.\nTogether with your team, you work toward common goals and create engagement, quality, and growth.\nKey Responsibilities\nPersonnel responsibility for a group of collectively employed staff members\n\n\nCustomer responsibility for local corporate customers\n\n\nBuild long-term relationships with both customers and employees\n\n\nEnsure high customer satisfaction and employee engagement\n\n\nManage scheduling, resource planning, and staffing\n\n\nHandle customer and personnel matters in a solution-oriented manner\n\n\nRecruit and onboard new employees\n\n\nWork with upselling and development of existing customer relationships\n\n\nConduct customer meetings and prepare calculations and profitability assessments\n\n\nCreate new business opportunities through local presence and networking\n\n\nContribute to the region's growth and profitable development\n\nWho Are We Looking For?\nWe're looking for someone who combines care and clarity in your leadership with drive, structure, and business focus toward our customers. You enjoy working closely with people but also with numbers, goal tracking, and problem-solving. You create trust in the team while developing customer relationships and identifying new business opportunities.\nTo thrive in the role, we believe you're relationship-building and solution-oriented and feel comfortable taking initiative in customer dialogue. You have good analytical skills and are motivated by working toward clearly defined goals.\nKey Requirements\nExperience with team leadership and\/or personnel responsibility\n\n\nStrong service sense and ability to build long-term customer relationships\n\n\nDriver's license (category B)\n\n\nFluent Swedish and English, spoken and written\n\n\nPrevious experience in B2B, for example in sales, customer responsibility, or business development, is a merit\n\n\nExperience with Salesforce or equivalent CRM system is a merit\n\nRecruitment Process\nHave you read this far? Then there's a good chance this role is for you! Our recruitment process consists of the following steps:\n\nAssessment tests via Assessio\n\n\nDigital interview with responsible recruiter\n\n\nIn-person interview with hiring manager\n\n\nReferences and background check\n\n\nThe position is full-time with a start date by agreement. We conduct continuous selection \u2013 so please apply as soon as possible!\nIf you have any questions, please contact the responsible recruiter: john.virdeborn@hemfrid.se\nWe look forward to your application! \ud83e\udd29","language":"sv","is_translated":true,"title_original":"Area Manager (B2B) - Hemfrid Stockholm","description_original":"Trivs du i en dynamisk roll d\u00e4r m\u00e4nniskor, ledarskap och kundrelationer st\u00e5r i centrum? Motiveras du av att leda, inspirera och samtidigt utveckla aff\u00e4rer och l\u00e5ngsiktiga kundrelationer? D\u00e5 kan detta vara n\u00e4sta steg f\u00f6r dig. Som Area Manager p\u00e5 Hemfrid f\u00e5r du en nyckelroll d\u00e4r du kombinerar personalansvar med ansvar f\u00f6r v\u00e5ra f\u00f6retagskunder.\nHemfrid (hemfrid.se) \u00e4r Sveriges st\u00f6rsta f\u00f6retag inom tj\u00e4nster i hemmet och en viktig del av den nybildade KEYTO-koncernen (keytogroup.com). Vi tror p\u00e5 kraften i en enklare vardag \u2013 och varje dag levererar v\u00e5ra tusentals medarbetare just den k\u00e4nslan hos v\u00e5ra kunder.\nOm rollen som Area Manager\nSom Area Manager p\u00e5 Hemfrid har du personalansvar f\u00f6r en grupp kollektivanst\u00e4llda medarbetare som levererar v\u00e5ra tj\u00e4nster ute hos kund. Du leder och st\u00f6ttar ditt team samtidigt som du ansvarar f\u00f6r ett antal f\u00f6retagskunder och arbetar f\u00f6r att bygga l\u00e5ngsiktiga och starka kundrelationer. Genom att skapa en positiv och serviceorienterad upplevelse f\u00f6r b\u00e5de kunder och medarbetare bidrar du till h\u00f6g kundn\u00f6jdhet, medarbetarengagemang och en l\u00f6nsam utveckling f\u00f6r din region.\nI rollen ansvarar du f\u00f6r allt fr\u00e5n schemal\u00e4ggning och resursplanering till bemanning, rekrytering och kunddialog. Du hanterar dagligen fr\u00e5gor och \u00e4renden av varierad karakt\u00e4r och arbetar proaktivt f\u00f6r att hitta l\u00f6sningar som m\u00f6ter b\u00e5de kundernas och verksamhetens behov.\nEn viktig del av rollen \u00e4r att utveckla v\u00e5ra befintliga f\u00f6retagskunder och skapa nya aff\u00e4rsm\u00f6jligheter. Du arbetar med kundbearbetning och merf\u00f6rs\u00e4ljning, genomf\u00f6r kundm\u00f6ten och tar fram kalkyler och l\u00f6nsamhetsbed\u00f6mningar f\u00f6r att hitta r\u00e4tt uppl\u00e4gg f\u00f6r b\u00e5de kund och Hemfrid. Du representerar \u00e4ven Hemfrid lokalt och bygger relationer genom exempelvis n\u00e4tverk och n\u00e4ringslivstr\u00e4ffar.\nTillsammans med ditt team arbetar du mot gemensamma m\u00e5l och skapar engagemang, kvalitet och tillv\u00e4xt.\nCentrala arbetsuppgifter\nPersonalansvar f\u00f6r en grupp kollektivanst\u00e4llda medarbetare\n\n\nKundansvar f\u00f6r lokala f\u00f6retagskunder\n\n\nBygga l\u00e5ngsiktiga relationer med b\u00e5de kunder och medarbetare\n\n\nS\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet och medarbetarengagemang\n\n\nAnsvara f\u00f6r schemal\u00e4ggning, resursplanering och bemanning\n\n\nHantera kund- och personal\u00e4renden p\u00e5 ett l\u00f6sningsorienterat s\u00e4tt\n\n\nRekrytera och introducera nya medarbetare\n\n\nArbeta med merf\u00f6rs\u00e4ljning och utveckling av befintliga kundrelationer\n\n\nGenomf\u00f6ra kundm\u00f6ten samt ta fram kalkyler och l\u00f6nsamhetsbed\u00f6mningar\n\n\nSkapa nya aff\u00e4rsm\u00f6jligheter genom lokal n\u00e4rvaro och n\u00e4tverkande\n\n\nBidra till regionens tillv\u00e4xt och l\u00f6nsamma utveckling\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som kombinerar omtanke och tydlighet i ditt ledarskap med driv, struktur och aff\u00e4rsfokus gentemot v\u00e5ra kunder. Du tycker om att arbeta n\u00e4ra m\u00e4nniskor men ocks\u00e5 med siffror, m\u00e5luppf\u00f6ljning och probleml\u00f6sning. Du skapar trygghet i teamet samtidigt som du utvecklar kundrelationer och identifierar nya aff\u00e4rsm\u00f6jligheter.\nF\u00f6r att trivas i rollen tror vi att du \u00e4r relationsskapande och l\u00f6sningsorienterad och k\u00e4nner dig bekv\u00e4m med att ta initiativ i kunddialogen. Du har en god analytisk f\u00f6rm\u00e5ga och motiveras av att arbeta mot tydligt uppsatta m\u00e5l.\nCentrala krav\nErfarenhet av arbetsledning och\/eller personalansvar\n\n\nStark servicek\u00e4nsla och f\u00f6rm\u00e5ga att bygga l\u00e5ngsiktiga kundrelationer\n\n\nB-k\u00f6rkort\n\n\nObehindrade kunskaper i svenska och engelska, i tal och skrift\n\n\nTidigare erfarenhet av B2B, exempelvis inom f\u00f6rs\u00e4ljning, kundansvar eller aff\u00e4rsutveckling, \u00e4r meriterande\n\n\nErfarenhet av Salesforce eller likv\u00e4rdigt CRM-system \u00e4r meriterande\n\nRekryteringsprocess\nHar du l\u00e4st s\u00e5 h\u00e4r l\u00e5ngt? D\u00e5 \u00e4r chansen stor att denna roll \u00e4r n\u00e5got f\u00f6r dig! V\u00e5r rekryteringsprocess best\u00e5r av f\u00f6ljande steg:\n\nUrvalstester via Assessio\n\n\nDigital intervju med ansvarig rekryterare\n\n\nFysisk intervju med rekryterande chef \n\n\nReferenser och bakgrundskontroll\n\n\nTj\u00e4nsten \u00e4r p\u00e5 heltid med start enligt \u00f6verenskommelse. Vi arbetar med l\u00f6pande urval \u2013 s\u00f6k d\u00e4rf\u00f6r g\u00e4rna s\u00e5 snart som m\u00f6jligt!\nVid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare: john.virdeborn@hemfrid.se\nVi ser fram emot din ans\u00f6kan! \ud83e\udd29","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Birger Jarlsgatan 61","full_address":null,"city":"Stockholm","country":"SE","latitude":59.342189639395,"longitude":18.063772756829},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Hemfrid i Sverige AB","postcode":"11356","positions":1,"profession":"Personalansvarig","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.hemfrid.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Hemfrid","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"john.virdeborn@hemfrid.se","images":[],"published_at":"2026-08-12T14:17:44+00:00","expires_at":"2027-02-08T23:59:59+00:00","created_at":"2026-08-15T03:16:55+00:00","updated_at":"2026-08-19T02:44:15+00:00"}}