{"data":{"id":149170,"slug":"area-manager-hemfrid-stockholm","type":"job","title":"Area Manager - Hemfrid Stockholm","description":"Do you thrive in a dynamic role where people, leadership, and customer experience are at the center? Are you motivated by leading, inspiring, and being hands-on in your daily work? Then this could be your next step. As an Area Manager at Hemfrid, you'll have a key role in our continued growth in Stockholm.\nHemfrid (hemfrid.se) is Sweden's largest company in home services and an important part of the newly formed KEYTO Group (keytogroup.com). We believe in the power of a simpler everyday life \u2013 and every day, our thousands of employees deliver exactly that feeling in our customers' homes.\nAbout the Role of Area Manager\nAs an Area Manager at Hemfrid, you'll have personnel responsibility for a group of collectively employed staff members who deliver our services to customers. You lead and support your team while also being responsible for the customers your employees serve \u2013 and work to build long-term strong relationships. By creating a positive and service-oriented experience for both customers and employees, you contribute to long-term customer satisfaction, employee engagement, and profitable development for your region.\nIn this role, you're responsible for everything from scheduling to resource planning, staffing, recruitment, and customer communication. You handle questions and matters of varied nature on a daily basis and work proactively to find solutions that meet operational needs. Together with your team, you work toward shared goals and create engagement, quality, and growth.\nKey Responsibilities:\nPersonnel responsibility for a group of collectively employed staff members\n\n\nCustomer responsibility for the customers your team serves\n\n\nBuild long-term relationships with both customers and employees\n\n\nEnsure high customer satisfaction and employee engagement\n\n\nResponsible for scheduling, resource planning, and staffing\n\n\nHandle customer and personnel matters in a solution-oriented manner\n\n\nRecruit and onboard new employees\n\n\nContribute to your region's growth and profitable development\n\nWho Are We Looking For?\nWe're looking for someone who combines care and clarity in your leadership with drive, structure, and business focus toward our customers. You enjoy working closely with people but also with numbers, goal tracking, and problem-solving. You create security in the team while developing customer relationships and business. Finally, we see that you have good analytical ability and an interest in working toward clearly defined goals.\nKey Requirements\nExperience in team leadership and\/or personnel responsibility\n\n\nStrong service mindset and focus on customer care\n\n\nValid driver's license (B-category)\n\n\nFluent Swedish and English, spoken and written\n\n\nExperience with Salesforce or equivalent CRM system is a plus\n\nRecruitment Process\nHave you read this far? Then there's a good chance this role is for you! Our recruitment process consists of the following steps:\n\nAssessment tests via Assessio\n\n\nDigital interview with the responsible recruiter\n\n\nFace-to-face interview with the hiring manager\n\n\nReferences and background check\n\n\nThe position is full-time with a start date by agreement. We conduct continuous selection \u2013 so please apply as soon as possible!\nIf you have any questions, feel free to contact the responsible recruiter: john.virdeborn@hemfrid.se\nWe look forward to your application! \ud83e\udd29","language":"sv","is_translated":true,"title_original":"Area Manager - Hemfrid Stockholm","description_original":"Trivs du i en dynamisk roll d\u00e4r m\u00e4nniskor, ledarskap och kundupplevelse st\u00e5r i centrum? Motiveras du av att leda, inspirera och samtidigt vara operativ i vardagen? D\u00e5 kan detta vara n\u00e4sta steg f\u00f6r dig. Som Area Manager p\u00e5 Hemfrid f\u00e5r du en nyckelroll i v\u00e5r fortsatta tillv\u00e4xt i Stockholm.\nHemfrid (hemfrid.se) \u00e4r Sveriges st\u00f6rsta f\u00f6retag inom tj\u00e4nster i hemmet och en viktig del av den nybildade KEYTO-koncernen (keytogroup.com). Vi tror p\u00e5 kraften i en enklare vardag \u2013 och varje dag levererar v\u00e5ra tusentals medarbetare just den k\u00e4nslan i v\u00e5ra kunders hem.\nOm rollen som Area Manager\nSom Area Manager p\u00e5 Hemfrid har du personalansvar f\u00f6r en grupp kollektivanst\u00e4llda medarbetare som levererar v\u00e5ra tj\u00e4nster ute hos kund. Du leder och st\u00f6ttar ditt team samtidigt som du har ett ansvar f\u00f6r de kunder som ber\u00f6r dina medarbetare - och arbetar f\u00f6r att bygga l\u00e5ngsiktigt starka relationer. Genom att skapa en positiv och serviceorienterad upplevelse f\u00f6r b\u00e5de kunder och medarbetare bidrar du till l\u00e5ngsiktig kundn\u00f6jdhet, medarbetarengagemang och en l\u00f6nsam utveckling f\u00f6r din region.\nI rollen ansvarar du f\u00f6r allt fr\u00e5n schemal\u00e4ggning till resursplanering, bemanning, rekrytering och kunddialog. Du hanterar dagligen fr\u00e5gor och \u00e4renden av varierad karakt\u00e4r och arbetar proaktivt f\u00f6r att hitta l\u00f6sningar som m\u00f6ter verksamhetens behov. Tillsammans med ditt team arbetar du mot gemensamma m\u00e5l och skapar engagemang, kvalitet och tillv\u00e4xt.\nCentrala arbetsuppgifter:\nPersonalansvar f\u00f6r en grupp kollektivanst\u00e4llda medarbetare\n\n\nKundansvar f\u00f6r de kunder som ber\u00f6r ditt team\n\n\nBygga l\u00e5ngsiktiga relationer med b\u00e5de kunder och medarbetare\n\n\nS\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet och medarbetarengagemang\n\n\nAnsvara f\u00f6r schemal\u00e4ggning, resursplanering och bemanning\n\n\nHantera kund- och personal\u00e4renden p\u00e5 ett l\u00f6sningsorienterat s\u00e4tt\n\n\nRekrytera och introducera nya medarbetare\n\n\nBidra till regionens tillv\u00e4xt och l\u00f6nsamma utveckling\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som kombinerar omtanke och tydlighet i ditt ledarskap med driv, struktur och aff\u00e4rsfokus gentemot v\u00e5ra kunder. Du tycker om att arbeta n\u00e4ra m\u00e4nniskor men ocks\u00e5 med siffror, m\u00e5luppf\u00f6ljning och probleml\u00f6sning. Du skapar trygghet i teamet samtidigt som du utvecklar kundrelationer och aff\u00e4rer. Avslutningsvis ser vi att du har en god analytisk f\u00f6rm\u00e5ga och ett intresse f\u00f6r att arbeta mot tydligt uppsatta m\u00e5l.\n Centrala krav\nErfarenhet av arbetsledning och\/eller personalansvar\n\n\nStark servicek\u00e4nsla och fokus p\u00e5 kundv\u00e5rd\n\n\nB-k\u00f6rkort\n\n\nObehindrade kunskaper i svenska och engelska, tal och skrift\n\n\nErfarenhet av Salesforce eller likv\u00e4rdigt CRM-system \u00e4r meriterande\n\n Rekryteringsprocess\nHar du l\u00e4st s\u00e5 h\u00e4r l\u00e5ngt? D\u00e5 \u00e4r chansen stor att denna roll \u00e4r n\u00e5got f\u00f6r dig! V\u00e5r rekryteringsprocess best\u00e5r av f\u00f6ljande steg:\n\nUrvalstester via Assessio\n\n\nDigital intervju med ansvarig rekryterare\n\n\nFysisk intervju med rekryterande chef \n\n\nReferenser och bakgrundskontroll\n\n\nTj\u00e4nsten \u00e4r p\u00e5 heltid med start enligt \u00f6verenskommelse. Vi arbetar med l\u00f6pande urval \u2013 s\u00f6k d\u00e4rf\u00f6r g\u00e4rna s\u00e5 snart som m\u00f6jligt!\nVid fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare: john.virdeborn@hemfrid.se\nVi ser fram emot din ans\u00f6kan! \ud83e\udd29","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Birger Jarlsgatan 61","full_address":null,"city":"Stockholm","country":"SE","latitude":59.342189639395,"longitude":18.063772756829},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Hemfrid i Sverige AB","postcode":"11356","positions":1,"profession":"Personalansvarig","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.hemfrid.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Hemfrid","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"john.virdeborn@hemfrid.se","images":[],"published_at":"2026-08-12T13:06:50+00:00","expires_at":"2027-02-08T23:59:59+00:00","created_at":"2026-08-15T03:16:36+00:00","updated_at":"2026-08-19T02:44:05+00:00"}}