{"data":{"id":184764,"slug":"bestallningsmottagare-vik-till-skanetrafiken-serviceresor-i-hassleholm","type":"job","title":"Order Receptionist, Temporary Position, at Sk\u00e5netrafiken Service Journeys in H\u00e4ssleholm","description":"Make a difference. Every day.\n\nDo you enjoy solving problems, providing top-class service, and making the day's puzzle pieces fall into place? Then the role of order receptionist might be perfect for you! Here, you become a key person who helps people get where they need to go, while collaborating closely with colleagues and other important functions in the operation.\n\nSk\u00e5netrafiken's vision is to offer the world's best travel experience and thereby be the obvious choice for people in Sk\u00e5ne. In your work at Sk\u00e5netrafiken, you contribute to a sustainable society and help make Sk\u00e5ne an innovative and attractive region to live, work, and thrive in. For us, public transportation is about so much more than trips. Together with our passengers, we connect people and places every day. Together, we contribute to a well-functioning infrastructure that enables the development of cities and regions where people can live with high quality of life.\n\n2 position(s).\n\nWORK TASKS\nYou book and plan journeys, handle orders via phone and email, and ensure the right trip reaches the right passenger. Assignments span medical transports, specialized transportation services, local transit, and demand-responsive line services, giving you a varied work day with both responsibility and pace.\nWith us, you get a role where your customer service skills, problem-solving ability, and ability to juggle multiple tasks truly make a difference. No two days are exactly alike, but the goal is always the same: to create a safe and smooth travel experience for our passengers.\nWorking hours vary between morning, day, and evening shifts, Monday through Sunday, within the time interval 06:15-22:00.\n\nThis notice concerns two temporary positions of six months each.\n\nQUALIFICATIONS\nWe welcome you with a completed upper secondary education and strong Swedish language skills, both verbal and written. It is advantageous if you have prior experience in a customer-facing role such as booking agent, customer service representative, or a service-oriented profession. Since our operations are digital and involve working in various business systems, it is a requirement that you have good computer skills. It is advantageous if you have experience handling digital business systems or booking programs such as PASS. If you have telephone training with a focus on customer service and communication techniques, that would be beneficial for the position.\n\nAs a person, you are service-oriented, responsible, and able to remain calm even under high work pressure. You take own initiatives, collaborate well with others, and have good interpersonal skills. You understand that Sk\u00e5netrafiken is a politically governed operation and work according to assignments, objectives, and directives. Great weight is placed on personal suitability.\n\nSalary range: 24,800-28,000 kronor per month. Link to current collective agreement can be found here: https:\/\/skr.se\/kollektivavtal\/huvudoverenskommelsehok\/huvudoverenskommelsehokmedofrallmankommunalverksamhet.8207.html\nand https:\/\/skr.se\/kollektivavtal\/allmannabestammelserab.655.html\n\nWe conduct continuous selection, welcome your application!\n\nEmployment form: Fixed-term contract.\nDuration: Start date according to agreement.\n\nRegion Sk\u00e5ne exists so that everyone living in Sk\u00e5ne feels well and confident about the future. Through boundless collaboration and care, we create the best conditions for a healthy life within business, public transportation, culture, and health and medical care in Sk\u00e5ne. Together, we make life more possible.\n\nSk\u00e5netrafiken exists for everyone who lives, works, and travels in Sk\u00e5ne. We make sustainable travel easy. Every day, people make approximately 470,000 trips using one of our 14,000 daily bus and train services, plus 6,500 service trips to work, school, healthcare, family, and friends. Our buses and trains are labeled with the Ecolabel, and by traveling by public transportation, we together contribute to a sustainable society, a better environment, and a living landscape.\n\nAt https:\/\/www.skane.se\/ledigajobb you can see which stage Region Sk\u00e5ne's recruitments are at and how many have applied for the positions.\n\nIf you have protected personal information, please contact the contact person specified in the notice so that your application is handled according to special procedures.\nWhen you apply for a job with Region Sk\u00e5ne, your application becomes a public document according to the principle of public access. Information is processed and stored in accordance with the General Data Protection Regulation (GDPR).\n\nTo staffing and recruitment companies and to those selling job advertisements: We politely but firmly decline direct contact from staffing and recruitment companies as well as sellers of additional job advertisements.","language":"sv","is_translated":true,"title_original":"Best\u00e4llningsmottagare, vik, till Sk\u00e5netrafiken Serviceresor i H\u00e4ssleholm","description_original":"G\u00f6r skillnad. Varje dag.\r\n\r\nGillar du att l\u00f6sa problem, ge service i toppklass och f\u00e5 vardagens pusselbitar att falla p\u00e5 plats? D\u00e5 kan rollen som best\u00e4llningsmottagare vara n\u00e5got f\u00f6r dig! H\u00e4r blir du en nyckelperson som hj\u00e4lper m\u00e4nniskor att komma dit de beh\u00f6ver, samtidigt som du samarbetar n\u00e4ra kollegor och andra viktiga funktioner i verksamheten.\r\n\r\nSk\u00e5netrafikens vision \u00e4r att kunna erbjuda v\u00e4rldens b\u00e4sta resa och d\u00e4rigenom vara det sj\u00e4lvklara valet f\u00f6r sk\u00e5ningar. I ditt arbete p\u00e5 Sk\u00e5netrafiken bidrar du till ett h\u00e5llbart samh\u00e4lle och till att Sk\u00e5ne blir en innovativ och attraktiv region att bo, verka och leva i. F\u00f6r oss handlar kollektivtrafik om s\u00e5 mycket mer \u00e4n resor. Tillsammans med v\u00e5ra resen\u00e4rer binder vi samman m\u00e4nniskor och platser varje dag. Tillsammans bidrar vi till en v\u00e4lfungerande infrastruktur som m\u00f6jligg\u00f6r utvecklingen av st\u00e4der och regioner d\u00e4r m\u00e4nniskor kan bo och leva med h\u00f6g livskvalitet.\r\n\r\n2 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nDu bokar och planerar resor, hanterar best\u00e4llningar via telefon och mejl och ser till att r\u00e4tt resa hamnar hos r\u00e4tt resen\u00e4r. Uppdragen sp\u00e4nner \u00f6ver sjukresor, f\u00e4rdtj\u00e4nst, n\u00e4rtrafik och anropsstyrd linjetrafik, vilket ger dig en varierad arbetsdag med b\u00e5de ansvar och tempo.\r\nHos oss f\u00e5r du en roll d\u00e4r ditt bem\u00f6tande, din probleml\u00f6sningsf\u00f6rm\u00e5ga och din f\u00f6rm\u00e5ga att h\u00e5lla m\u00e5nga tr\u00e5dar i luften verkligen g\u00f6r skillnad. Ingen dag \u00e4r exakt den andra lik, men m\u00e5let \u00e4r alltid detsamma: att skapa en trygg och smidig reseupplevelse f\u00f6r v\u00e5ra resen\u00e4rer.\r\nArbetstiderna varierar mellan morgon, dag och kv\u00e4ll, m\u00e5ndag till s\u00f6ndag, inom tidsintervallet 06.15-22.00. \r\n\r\nDenna annons avser tv\u00e5 vikariat om sex m\u00e5nader vardera.\r\n\r\nKVALIFIKATIONER\r\nVi v\u00e4lkomnar dig som har en godk\u00e4nd och avslutad gymnasial utbildning samt goda kunskaper i svenska i s\u00e5v\u00e4l tal som skrift. Det \u00e4r meriterande om du har tidigare erfarenhet av arbete i ett kundn\u00e4ra yrke s\u00e5 som bokningsv\u00e4rd, kundtj\u00e4nstmedarbetare eller ett serviceinriktat yrke. Eftersom v\u00e5r verksamhet \u00e4r digital och medf\u00f6r arbete i olika typer av verksamhetssystem \u00e4r det en f\u00f6ruts\u00e4ttning att du har god datorvana. Det \u00e4r meriterande om du har erfarenhet av att hantera digitala verksamhetssystem eller bokningsprogram s\u00e5 som PASS. Har du telefoniutbildning med fokus p\u00e5 bem\u00f6tande och samtalsteknik \u00e4r det f\u00f6rdelaktigt f\u00f6r tj\u00e4nsten.\r\n\r\nSom person \u00e4r du serviceinriktad, ansvarstagande och har f\u00f6rm\u00e5ga att beh\u00e5lla lugnet \u00e4ven vid h\u00f6g arbetsbelastning. Du tar egna initiativ, samarbetar v\u00e4l med andra och har ett gott bem\u00f6tande. Du har f\u00f6rst\u00e5else f\u00f6r att Sk\u00e5netrafiken \u00e4r en politiskt styrd verksamhet och arbetar utifr\u00e5n uppdrag, m\u00e5l och direktiv. Stor vikt l\u00e4ggs vid personlig l\u00e4mplighet.\r\n\r\nL\u00f6neintervall: 24 800-28 000 kronor per m\u00e5nad. L\u00e4nk till aktuellt kollektivavtal hittar du h\u00e4r: https:\/\/skr.se\/kollektivavtal\/huvudoverenskommelsehok\/huvudoverenskommelsehokmedofrallmankommunalverksamhet.8207.html\r\noch https:\/\/skr.se\/kollektivavtal\/allmannabestammelserab.655.html\r\n\r\nVi till\u00e4mpar l\u00f6pande urval, v\u00e4lkommen med din ans\u00f6kan!\r\n\r\nAnst\u00e4llningsform: Tidsbegr\u00e4nsad anst\u00e4llning.\r\nVaraktighet:, tilltr\u00e4de: Tilltr\u00e4de enligt \u00f6verenskommelse.\r\n\r\nRegion Sk\u00e5ne finns till f\u00f6r att alla som bor i Sk\u00e5ne ska m\u00e5 bra och k\u00e4nna framtidstro. Genom gr\u00e4nsl\u00f6sa samarbeten och omtanke skapas de b\u00e4sta f\u00f6ruts\u00e4ttningar f\u00f6r ett h\u00e4lsosamt liv  inom n\u00e4ringsliv, kollektivtrafik, kultur och h\u00e4lso- och sjukv\u00e5rd  i Sk\u00e5ne. Tillsammans g\u00f6r vi livet mera m\u00f6jligt. \r\n\r\nSk\u00e5netrafiken finns till f\u00f6r alla som bor, verkar och reser i Sk\u00e5ne. Vi g\u00f6r det enkelt att resa h\u00e5llbart. Varje dag g\u00f6r m\u00e4nniskor cirka 470 000 resor med n\u00e5gon av v\u00e5ra 14 000 dagliga turer med buss och t\u00e5g samt 6 500 serviceresor  till jobbet, skolan, sjukv\u00e5rden, familjen och v\u00e4nnerna. V\u00e5ra resor med bussar och t\u00e5g \u00e4r m\u00e4rkta med Bra Milj\u00f6val och genom att resa kollektivt bidrar vi tillsammans till ett h\u00e5llbart samh\u00e4lle, en b\u00e4ttre milj\u00f6 och ett levande landskap.\r\n\r\nP\u00e5 https:\/\/www.skane.se\/ledigajobb kan du se i vilket skede Region Sk\u00e5nes rekryteringar befinner sig och hur m\u00e5nga som har s\u00f6kt tj\u00e4nsterna. \r\n\r\nOm du har skyddade personuppgifter ska du kontakta den kontaktperson som finns angiven i annonsen s\u00e5 att din ans\u00f6kan blir hanterad enligt s\u00e4rskilda rutiner.\r\nN\u00e4r du s\u00f6ker ett jobb hos Region Sk\u00e5ne blir din ans\u00f6kan en allm\u00e4n handling enligt offentlighetsprincipen. Uppgifterna behandlas och sparas enligt dataskyddsf\u00f6rordningen (GDPR).\r\n\r\nTill bemannings- och rekryteringsf\u00f6retag och till dig som \u00e4r f\u00f6rs\u00e4ljare: Vi undanber oss v\u00e4nligen men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av ytterligare jobbannonser.","price":"24800.00","currency":"SEK","status":"active","noindex":true,"location":{"address":"Andra Avenyen 7","full_address":null,"city":"H\u00e4ssleholm","country":"SE","latitude":56.1693834,"longitude":13.8143476},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"REGION SK\u00c5NE","postcode":"28183","positions":2,"salary_to":28000,"profession":"Kundtj\u00e4nstmedarbetare","salary_from":24800,"salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","salary_unit":"month","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Danica   Bogar, Vision","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Region Sk\u00e5ne, Sk\u00e5netrafiken","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":5,"ai_views_count":12,"bot_views_count":2,"ai_vendor_counts":{"meta":6,"other":4,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0707-239967","owner_email":"danica.bogar@skanetrafiken.se","images":[],"published_at":"2026-09-03T09:20:06+00:00","expires_at":"2026-09-17T23:59:59+00:00","created_at":"2026-09-04T02:58:07+00:00","updated_at":"2026-09-17T03:27:39+00:00"}}