{"data":{"id":184339,"slug":"bistandshandlaggare-29","type":"job","title":"Benefit Case Handler","description":"1 position(s).\r\n\r\nHealthcare and Care in Norrt\u00e4lje (KSON) is a unique collaboration between Norrt\u00e4lje Municipality and Region Stockholm. The mission is to meet the healthcare and care needs of the municipality's residents. KSON thus has unique conditions to seamlessly provide residents with effective comprehensive solutions and is governed by a board with elected representatives from Region Stockholm and Norrt\u00e4lje Municipality. Part of the Norrt\u00e4lje Model.\n\nAbout the Position\nThe position is located in the Department for Individual Support and Preventive Measures, within the unit First Line Reception, which consists of 11 case handlers and one unit manager. We meet individuals aged 18 and older who need support and care services under the Social Services Act. We collaborate with other units in the department because we are the resident's first contact with the authority, and cases are transferred to the respective unit after our initial assessment.\n\nJob Description\nYour main responsibilities will be to investigate, decide, and follow up on approved support measures for our residents who contact the First Line Reception. The work is based on a holistic perspective on the individual and their needs, conducted in collaboration with family members, healthcare providers, other authorities, and partners. At First Line Reception, we are the first contact for residents in need of support and care services. Your duties include answering the reception phone and informing family members, individuals, and collaboration partners about our services.\n\nWorking at KSON means that each employee contributes to realizing our core mission\u2014to provide integrated healthcare and care with a focus on quality, accessibility, and innovation for our residents.\n\nQualifications\nTo succeed in this engaging and challenging position, you must have a social worker degree (socionom) or another relevant higher education qualification that the employer deems equivalent. We welcome experience from working in social services and government agencies, preferably in social psychiatry, care, and disability services. As a person, you have maturity and integrity, and you stand behind your assessments. You are quality-conscious and service-oriented, work carefully, and take responsibility for completing tasks correctly. Since the world is constantly changing, you also need to be flexible, proactive, and view challenges as interesting problems to solve. You have strong computer skills and command Swedish well, both spoken and written. Due to the municipality's large geographic area, you need to have a driver's license.\n\nThere is a clear mandate within the department to develop case handling processes, working methods, collaboration, and innovation, as well as to implement digital solutions as part of this. Nothing is so good that it can't be improved! We hope you see this as an exciting task that you want to help realize. Great weight is placed on personal suitability.\n\nAbout the Workplace\nThe Department for Individual Support and Preventive Measures consists of approximately 75 employees, one department manager, one assistant department manager, and five unit managers. The department primarily works with authority functions under the Social Services Act (SoL) and Disability Services Act (LSS), and is also responsible for handling applications for travel and national transport services and implementing contact person and support family services. The department includes LSS case handlers, benefit case handlers, housing coordinators, contact secretaries, fee handlers, and family consultants.\n\nThe municipal federation's vision is for residents in Norrt\u00e4lje Municipality to have good health. Our governance model is based on three strategic directions: good and accessible healthcare and care, a sustainable social service, increased independence and security with welfare technology, preventive measures, and prevention. We hope that you, as an applicant, recognize yourself in our vision and want to help us continue developing our valuable work in accordance with it!\n\nWe seek you who have the competence to contribute to our operations regardless of gender, gender identity or expression, age, ethnic background, religion or belief, sexual orientation, or disability.\n\nEmployment Form, Scope, and Start Date\nEmployment Type: Fixed-term contract\nScope: Full-time\nStart: As soon as possible or by agreement\n\nFor this position, the starting salary is normally between 35,000\u201345,000 kr depending on experience and qualifications.\nFor permanent employment, a probationary period may apply.\nWe conduct interviews on a rolling basis\u2014don't delay your application!\n\nAbout Us\nHealthcare and Care in Norrt\u00e4lje (KSON) is a unique collaboration between Norrt\u00e4lje Municipality and Region Stockholm. The mission is to meet the healthcare and care needs of the municipality's residents. KSON thus has unique conditions to seamlessly provide residents with effective comprehensive solutions and is governed by a board with elected representatives from Region Stockholm and Norrt\u00e4lje Municipality. Part of the Norrt\u00e4lje Model.\n\nKSON has agreements with many service providers and also operates healthcare and care in-house through the wholly owned company Tiohundra AB. The budget amounts to approximately 4.8 billion kronor, and we currently have approximately 120 employees, primarily with procurement, ownership, and authority functions in the administration.\n\nYou can read more about KSON as an employer here: Work with Us (https:\/\/www.sjukvardomsorg.se\/jobba-hos-oss\/), where you will also find information about salary setting, collective agreements, etc. Get to know some of our employees: Meet Our Employees (https:\/\/www.sjukvardomsorg.se\/jobba-hos-oss\/mot-vara-medarbetare\/)\n\nNorrt\u00e4lje Municipality is part of a Finnish-speaking administrative area, and we view positively if you speak Finnish or have knowledge of minority or other languages.\n\nEmployment Type: Fixed-term contract.\nDuration: 6 months or longer.","language":"sv","is_translated":true,"title_original":"Bist\u00e5ndshandl\u00e4ggare","description_original":"1 plats(er). \r\n\r\n\nSjukv\u00e5rd och omsorg i Norrt\u00e4lje (KSON) \u00e4r ett unikt samarbete mellan Norrt\u00e4lje kommun och Region Stockholm. Uppdraget \u00e4r att tillgodose kommuninv\u00e5narnas behov av h\u00e4lso- och sjukv\u00e5rd samt omsorg. KSON har d\u00e4rmed unika f\u00f6ruts\u00e4ttningar att s\u00f6ml\u00f6st tillgodose inv\u00e5narnas behov av effektiva helhetsl\u00f6sningar och styrs av en direktion med f\u00f6rtroendevalda fr\u00e5n Region Stockholm och Norrt\u00e4lje kommun. En del av Norrt\u00e4ljemodellen.\nOm tj\u00e4nsten\nTj\u00e4nsten \u00e4r f\u00f6rlagd p\u00e5 Avdelningen f\u00f6r individst\u00f6d och f\u00f6rebyggande insatser, inom enhet f\u00f6rsta linjens mottagning som best\u00e5r av 11 handl\u00e4ggare och en enhetschef. Vi m\u00f6ter personer fr\u00e5n 18 \u00e5r och upp\u00e5t som \u00e4r i behov av st\u00f6d- och omsorgsinsatser via socialtj\u00e4nstlagen. Vi samarbetar med \u00f6vriga enheter p\u00e5 avdelningen eftersom vi \u00e4r inv\u00e5narens f\u00f6rsta kontakt med myndigheten och \u00e4rendena l\u00e4mnas \u00f6ver till respektive enhet efter v\u00e5r initiala bed\u00f6mning.\u00a0\nArbetsbeskrivning\nDina huvudsakliga arbetsuppgifter kommer att vara att utreda, besluta samt f\u00f6lja upp beviljade insatser hos v\u00e5ra inv\u00e5nare som kontaktar f\u00f6rsta linjens mottagning. Arbetet utg\u00e5r fr\u00e5n ett helhetsperspektiv kring den enskilde och med dennes behov i centrum, vilket sker i samarbete med anh\u00f6riga, h\u00e4lso- och sjukv\u00e5rd, andra myndigheter och samarbetsparter. P\u00e5 f\u00f6rsta linjens mottagning \u00e4r vi f\u00f6rsta kontakten med inv\u00e5nare i behov av st\u00f6d- och omsorgsinsatser. Det ing\u00e5r i arbetsuppifterna att svara i mottagningstelefonen samt att informera om v\u00e5r verksamhet till anh\u00f6riga, enskilda och samverkanspartners.\u00a0\nAtt arbeta p\u00e5 KSON inneb\u00e4r att varje medarbetare bidrar till att f\u00f6rverkliga v\u00e5rt k\u00e4rnuppdrag- att med fokus p\u00e5 god kvalitet, tillg\u00e4nglighet och innovation tillhandah\u00e5lla en sammanh\u00e5llen v\u00e5rd och omsorg f\u00f6r v\u00e5ra inv\u00e5nare.\nKvalifikationer\nF\u00f6r att lyckas i detta roliga och utmanande arbete \u00e4r det ett krav att du har socionomexamen eller annan n\u00e4rliggande utbildning p\u00e5 h\u00f6gskoleniv\u00e5 som arbetsgivaren bed\u00f6mer som likv\u00e4rdig. Vi ser g\u00e4rna att du har erfarenhet av arbete inom socialtj\u00e4nst och myndighet, g\u00e4rna inom socialpsykiatri, omsorg och funktionshinderomr\u00e5det. Som person har du personlig mognad och integritet, och du v\u00e5gar st\u00e5 f\u00f6r dina bed\u00f6mningar. Du \u00e4r kvalitetsmedveten och serviceinriktad, arbetar noggrant och tar ansvar f\u00f6r att uppgifterna blir gjorda p\u00e5 r\u00e4tt s\u00e4tt. I och med att omv\u00e4rlden \u00e4r i st\u00e4ndig f\u00f6r\u00e4ndring beh\u00f6ver du ocks\u00e5 vara flexibel, initiativtagande och se utmaningar som n\u00e5got roligt som ska l\u00f6sas. Du har stor datavana och beh\u00e4rskar svenska spr\u00e5ket v\u00e4l i tal och skrift. D\u00e5 kommunen \u00e4r stor till ytan beh\u00f6ver du ha k\u00f6rkort.\nDet finns ett tydligt uppdrag inom avdelningen att utveckla handl\u00e4ggningsprocesser, arbetss\u00e4tt, samverkan och innovation, samt att inf\u00f6ra digitala l\u00f6sningar som en del av detta. Inget \u00e4r s\u00e5 bra att det inte kan bli b\u00e4ttre! Vi hoppas att du ser det som ett sp\u00e4nnande uppdrag som du vill vara med att f\u00f6rverkliga. Stor vikt f\u00e4sts vid personlig l\u00e4mplighet.\nOm arbetsplatsen\nAvdelningen f\u00f6r individst\u00f6d och f\u00f6rebyggande insatser best\u00e5r av ca 75 medarbetare, en avdelningschef, en bitr\u00e4dande avdelningschef och fem enhetschefer. Avdelningen arbetar fr\u00e4mst med myndighetsut\u00f6vning med st\u00f6d av SoL och LSS och ansvarar \u00e4ven f\u00f6r att handl\u00e4gga ans\u00f6kningar om f\u00e4rd- och riksf\u00e4rdtj\u00e4nst samt att verkst\u00e4lla kontaktperson- och st\u00f6dfamiljsinsatser. P\u00e5 avdelningen arbetar LSS-handl\u00e4ggare, bist\u00e5ndshandl\u00e4ggare, boendesamordnare, kontaktsekreterare, avgiftshandl\u00e4ggare och anh\u00f6rigkonsulenter.\nKommunalf\u00f6rbundets vision \u00e4r att inv\u00e5narna i Norrt\u00e4lje kommun har en god h\u00e4lsa. V\u00e5r styrmodell bygger p\u00e5 tre strategiska inriktningar, god och n\u00e4ra v\u00e5rd och omsorg en h\u00e5llbar socialtj\u00e4nst, \u00f6kad sj\u00e4lvst\u00e4ndighet och trygghet med v\u00e4lf\u00e4rdsteknik, f\u00f6rebyggande insatser och prevention. Vi hoppas att du som s\u00f6ker k\u00e4nner igen dig i v\u00e5r vision, och vill vara med att forts\u00e4tta utveckla v\u00e5rt v\u00e4rdefulla arbete i enlighet med den!\nVi s\u00f6ker dig som har kompetens att bidra till v\u00e5ra verksamheter oavsett k\u00f6n, k\u00f6nsidentitet eller k\u00f6nsuttryck, \u00e5lder, etnisk tillh\u00f6righet, religion eller annan trosuppfattning, sexuell l\u00e4ggning eller funktionsneds\u00e4ttning.\nAnst\u00e4llningsform, omfattning och start\nAnst\u00e4llningsform: Visstidsanst\u00e4llning\nOmfattning: Heltid\nTilltr\u00e4de: Snarast eller enligt \u00f6verenskommelse\n\nF\u00f6r denna roll ligger ing\u00e5ngsl\u00f6nen normalt mellan [35000-45000 kr beroende p\u00e5 erfarenhet och kompetens.\nVid tillsvidareanst\u00e4llning kan provanst\u00e4llning komma att till\u00e4mpas.\nVi intervjuar l\u00f6pande \u2013 s\u00e5 v\u00e4nta inte med din ans\u00f6kan!\nOm oss\nSjukv\u00e5rd och omsorg i Norrt\u00e4lje (KSON) \u00e4r en unik samverkan mellan Norrt\u00e4lje kommun och Region Stockholm. Uppdraget \u00e4r att tillgodose kommuninv\u00e5narnas behov av h\u00e4lso- och sjukv\u00e5rd samt omsorg. KSON har d\u00e4rmed unika f\u00f6ruts\u00e4ttningar att s\u00f6ml\u00f6st tillgodose inv\u00e5narnas behov av effektiva helhetsl\u00f6sningar och styrs av en direktion med f\u00f6rtroendevalda fr\u00e5n Region Stockholm och Norrt\u00e4lje kommun. En del av Norrt\u00e4ljemodellen.\nKSON har avtal med m\u00e5nga utf\u00f6rare och driver \u00e4ven v\u00e5rd och omsorg i egen regi i det hel\u00e4gda bolaget Tiohundra AB. Budgetomslutningen uppg\u00e5r till cirka 4,8 miljarder kronor och vi har idag cirka 120 medarbetare med huvudsakligen best\u00e4llar-, \u00e4gar- och myndighetsuppdrag p\u00e5 f\u00f6rvaltningen.\nMer om KSON som arbetsgivare kan du l\u00e4sa h\u00e4r:\u00a0Jobba hos oss (https:\/\/www.sjukvardomsorg.se\/jobba-hos-oss\/)\u00a0h\u00e4r hittar du \u00e4ven information om l\u00f6nes\u00e4ttning, kollektivavtal mm.\u00a0 L\u00e4r k\u00e4nna n\u00e5gra av v\u00e5ra medarbetare: M\u00f6t v\u00e5ra medarbetare (https:\/\/www.sjukvardomsorg.se\/jobba-hos-oss\/mot-vara-medarbetare\/)\nNorrt\u00e4lje kommun ing\u00e5r i finskt f\u00f6rvaltningsomr\u00e5de och vi ser positivt p\u00e5 om du \u00e4r finsktalande eller om du kan n\u00e5got av minoritetsspr\u00e5ken alternativt annat spr\u00e5k.\nAnst\u00e4llningsform: Tidsbegr\u00e4nsad anst\u00e4llning.\r\nVaraktighet: 6 m\u00e5nader eller l\u00e4ngre.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 801","full_address":null,"city":"Norrt\u00e4lje","country":"SE","latitude":59.7493295,"longitude":18.6780468},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Kommunalf\u00f6rbundet Sjukv\u00e5rd och Omsorg i Norrt\u00e4lj","postcode":"76128","positions":1,"profession":"Bist\u00e5ndsbed\u00f6mare\/Bist\u00e5ndshandl\u00e4ggare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Jessica   Gjertz","employment_type":"full_time","occupation_field":"Yrken med social inriktning","employer_workplace":"Sjukv\u00e5rd och omsorg i Norrt\u00e4lje (KSON), F\u00f6rsta linjen","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":7,"ai_views_count":7,"bot_views_count":0,"ai_vendor_counts":{"other":4,"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+4617573997","owner_email":"jessica.gjertz@norrtalje.se","images":[],"published_at":"2026-09-02T16:15:10+00:00","expires_at":"2026-09-23T23:59:59+00:00","created_at":"2026-09-03T03:18:22+00:00","updated_at":"2026-09-16T02:58:15+00:00"}}