{"data":{"id":195675,"slug":"bitus-soker-kundservice-och-ordermedarbetare","type":"job","title":"Bitus is Hiring a Customer Service and Order Associate","description":"Bitus continues to grow \u2013 and now we want to become even larger! That's why we're looking for a customer service and order associate who wants to join our team in Nybro and be part of our continued development.\nAre you service-oriented, engaged, and comfortable in a role with many points of contact? Then you might be the person we're looking for!\nWith us, you'll have a broad and varied role where you work closely with our customers, sales team, and other parts of the business. As a customer service and order associate, you are an important contact for our customers and contribute to creating a professional and smooth experience \u2013 from first contact and order through delivery and follow-up.\nAbout the Role\nIn this role, you will work with, among other things:\nCustomer service and ongoing customer contact\nOrder receiving and order management\nSales support\nTransport and logistics inquiries\nInvoice management\nOther administrative tasks\n\nYou will work with several parts of the business and therefore need to be comfortable juggling multiple tasks at once, be able to prioritize, and enjoy finding solutions when new questions come up.\n\n\nWho Are You?\nWe're looking for someone who recognizes themselves in our values and how we want to work together. You are service-oriented, engaged, and solution-focused, committed to delivering with quality, and take responsibility for both your own tasks and the bigger picture.\nYou communicate easily and build good relationships with both customers and colleagues. You are organized and thorough, comfortable working independently, while also being a team player who's happy to help where needed.\nWe'd like to see that you're curious and proactive, with an interest in developing and streamlining our administrative processes. You see opportunities for improvement and enjoy contributing ideas that can make everyday work easier and our processes even better.\nSince much of the work takes place in our digital systems, you need to be comfortable working with different digital tools and platforms.\nExperience in customer service, order management, administration, sales, or logistics is a plus. If you also have experience from the wood industry, we see that as an extra advantage. For us, your attitude, engagement, and willingness to develop are equally important.\n \nAbout Us\nBitus is an established company in wood protection and wood refinement. From our operations in Nybro, we deliver sustainable wood products and solutions to customers in Sweden and internationally.\nWe are a developing company where Engagement, Quality, and Responsibility permeate both our work and how we meet customers, partners, and each other.","language":"sv","is_translated":true,"title_original":"Bitus s\u00f6ker Kundservice- och ordermedarbetare","description_original":"Bitus forts\u00e4tter att v\u00e4xa \u2013 och nu vill vi bli \u00e4nnu fler! D\u00e4rf\u00f6r s\u00f6ker vi en kundservice- och ordermedarbetare som vill bli en del av v\u00e5rt team i Nybro och f\u00f6lja med p\u00e5 v\u00e5r fortsatta utveckling.\n\u00c4r du serviceinriktad, engagerad och trivs i en roll med m\u00e5nga kontaktytor? D\u00e5 kan du vara den vi s\u00f6ker! \nHos oss f\u00e5r du en bred och varierad roll d\u00e4r du arbetar n\u00e4ra v\u00e5ra kunder, f\u00f6rs\u00e4ljning och \u00f6vriga delar av verksamheten. Som kundservice- och ordermedarbetare \u00e4r du en viktig kontakt f\u00f6r v\u00e5ra kunder och bidrar till att skapa en professionell och smidig upplevelse \u2013 fr\u00e5n f\u00f6rsta kontakt och order till leverans och uppf\u00f6ljning.\nOm rollen\nI rollen kommer du bland annat att arbeta med:\nKundservice och l\u00f6pande kundkontakt \nOrdermottagning och orderhantering \nF\u00f6rs\u00e4ljningssupport \nTransport- och logistikfr\u00e5gor \nFakturahantering \n\u00d6vriga administrativa arbetsuppgifter \n\nDu kommer att arbeta med flera delar av verksamheten och beh\u00f6ver d\u00e4rf\u00f6r trivas med att ha flera saker p\u00e5 g\u00e5ng samtidigt, kunna prioritera och tycka om att hitta l\u00f6sningar n\u00e4r nya fr\u00e5gor dyker upp.\n\n\nVem \u00e4r du?\nVi s\u00f6ker dig som k\u00e4nner igen dig i v\u00e5ra v\u00e4rderingar och i hur vi vill arbeta tillsammans. Du \u00e4r serviceinriktad, engagerad och l\u00f6sningsorienterad, m\u00e5n om att leverera med kvalitet och tar ansvar f\u00f6r b\u00e5de dina arbetsuppgifter och helheten.\nDu har l\u00e4tt f\u00f6r att kommunicera och skapa goda relationer med s\u00e5v\u00e4l kunder som kollegor. Du \u00e4r strukturerad och noggrann och trivs med att arbeta sj\u00e4lvst\u00e4ndigt, samtidigt som du \u00e4r en lagspelare som g\u00e4rna hj\u00e4lper till d\u00e4r det beh\u00f6vs.\nVi ser g\u00e4rna att du \u00e4r nyfiken och initiativtagande, med ett intresse f\u00f6r att utveckla och effektivisera v\u00e5ra administrativa arbetss\u00e4tt. Du ser m\u00f6jligheter till f\u00f6rb\u00e4ttring och tycker om att bidra med id\u00e9er som kan g\u00f6ra vardagen enklare och v\u00e5ra processer \u00e4nnu b\u00e4ttre.\nEftersom en stor del av arbetet sker i v\u00e5ra digitala system beh\u00f6ver du k\u00e4nna dig trygg med att arbeta i olika digitala verktyg och system.\nErfarenhet av kundservice, orderhantering, administration, f\u00f6rs\u00e4ljning eller logistik \u00e4r meriterande. Har du dessutom erfarenhet fr\u00e5n tr\u00e4branschen ser vi det som ett extra plus. F\u00f6r oss \u00e4r samtidigt din inst\u00e4llning, ditt engagemang och din vilja att utvecklas minst lika viktiga.\n \nOm oss\nBitus \u00e4r ett v\u00e4letablerat f\u00f6retag inom tr\u00e4skydd och tr\u00e4f\u00f6r\u00e4dling. Fr\u00e5n v\u00e5r verksamhet i Nybro levererar vi h\u00e5llbara tr\u00e4produkter och l\u00f6sningar till kunder b\u00e5de i Sverige och internationellt.\nVi \u00e4r ett f\u00f6retag i utveckling d\u00e4r Engagemang, Kvalitet och Ansvar genomsyrar b\u00e5de v\u00e5rt arbete och hur vi m\u00f6ter kunder, samarbetspartners och varandra.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Orreforsv\u00e4gen 49","full_address":null,"city":"Nybro","country":"SE","latitude":56.763979171827,"longitude":15.865403830136},"metadata":{"region":"Kalmar l\u00e4n","duration":"Tills vidare","employer":"Bitus AB","postcode":"38294","positions":1,"profession":"Orderadministrat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/www.bitus.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Henrik Egnell","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Bitus AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":7,"ai_views_count":7,"bot_views_count":0,"ai_vendor_counts":{"other":2,"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"karriar@bitus.se","images":[],"published_at":"2026-09-04T09:42:40+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-05T03:32:02+00:00","updated_at":"2026-09-16T03:02:48+00:00"}}