{"data":{"id":177499,"slug":"bostadsbolaget-ombyggnadssamordnare","type":"job","title":"Bostadsbolaget - Renovation Coordinator","description":"Renovation Coordinator \u2013 Create safe customer journeys in our renovation projects\n\nBostadsbolaget is facing an increased investment pace over the coming years. To meet our tenants' needs and develop our working methods, we are now strengthening our renovation organization with new expertise.\n\nWant to make a real difference for people?\n\nWhen we renovate people's homes, it's about more than just construction projects \u2013 it's about security, participation, and trust.\n\nWe are now looking for a Renovation Coordinator who wants to create a positive experience for our tenants throughout the renovation journey. You will be an important link between the tenants and the project, working closely with project managers, property management, and contractors.\n\nAt the same time, you will have the opportunity to help develop our working methods and customer processes as Bostadsbolaget scales up its renovation operations.\n\nAbout the Role\n\nAs a Renovation Coordinator, you are responsible for the customer journey in our renovation projects. You are the project's primary contact person for tenants and create structure, clarity, and good dialogue throughout the project's different phases.\n\nAn important part of the assignment is to make information from the construction project understandable and clear for those living in the property. You meet people with different needs and circumstances and need to be able to create security even when a renovation involves worry, frustration, or major changes in daily life. The role therefore requires both good communication skills and confidence in dealing with people.\n\nThe position is based at Engelbrektsgatan, and you work together in a team with other Renovation Coordinators, who are also part of the Property Development department.\n\nYour Main Responsibilities\n\nYou will, among other things:\n- Plan and coordinate tenant dialogue in renovation projects\n- Be the project's primary contact person for tenants\n- Plan and conduct information meetings\n- Coordinate tenant approvals and options\n- Plan evacuations and temporary relocations\n- Participate in construction meetings, inspections, and handovers\n- Handle customer inquiries and ensure good feedback\n- Follow up on customer experience and contribute to the development of working methods, processes, and digital solutions\n\nAdministration is part of the work, but the core is your ability to build trust, communicate, and lead people through change.\n\nWho Are You?\n\nWe are looking for someone with experience in customer-facing work and who is accustomed to meeting people in situations where clarity, responsiveness, and trust are important. You preferably have experience from the real estate industry, for example in renovation, refurbishment, or property management, and technical understanding is an advantage.\n\nAs a person, you are confident and stable and remain calm even in challenging situations. You are service-oriented and responsive, while being driven and taking responsibility for moving work forward.\n\nYou have good analytical skills, see solutions, and can prioritize when many issues are happening simultaneously. With clear communication and the ability to influence others, you build trust and bring people along.\n\nWe would like to see that you have:\n- Post-secondary education in project coordination, customer service, or property management\n- At least three years of experience in customer dialogue, service, and coordination\n- Experience from the real estate industry\n- Experience meeting and supporting people through change\n- Good communication skills\n- Good administrative and digital skills\n\nWe are looking for an experienced person who can take independent responsibility and who wants to contribute to creating a really good customer experience in our renovation projects.\n\nWhat We Offer\n\nAt Bostadsbolaget, you get meaningful work where you really make a difference. By creating safe, pleasant, and sustainable living environments, you contribute to a vibrant Gothenburg where people want to live, work, and grow.\n\nWe offer a workplace where participation, openness, and influence are natural parts of everyday life. Here you have the opportunity to influence your work situation and develop both as a leader and as an individual. We care about sustainable working life with balance between work and leisure, health-promoting initiatives, and a culture where we enjoy achieving results together. With us, you matter \u2013 for our tenants, your colleagues, and all of Gothenburg.\n\nAbout Us\n\nBostadsbolaget has approximately 25,000 rental apartments distributed across all districts of Gothenburg. This makes us one of Gothenburg's largest landlords and an important part of community and urban development.\n\nWe are approximately 400 people working at Bostadsbolaget. Most work out in our residential areas closest to our tenants, while others work centrally in one of our support functions. We have more than 20 different professions represented at our company, but regardless of professional role, we all work toward the same goal \u2013 to create good and safe living environments together with about 50,000 tenants and our other collaboration partners.\n\nOur operations are characterized by sustainability, social responsibility, and a strong customer focus. We actively work with our values and want our employees to enjoy going to work. Bostadsbolaget is part of the Framtiden Group, which is part of the City of Gothenburg. This means we work for a sustainable city, open to the world.\n\nWe Look Forward to Your Application\n\nWe look forward to receiving your application by September 20.\n\nSubmit your application via the application form on capus.se\n\nIn this recruitment process, we are collaborating with Capus. For more information about the position, contact Johanna W\u00e5llgren at 072-660 18 68 or johanna.wallgren@capus.se or Pia Strandh at 073-340 92 13 or pia.strandh@capus.se\n\nAs part of quality-assuring the recruitment process, we conduct a background check on the final candidate.\n\nUnion representative:\nUnionen, Niklas Nordell. Phone 031-731 51 96","language":"sv","is_translated":true,"title_original":"Bostadsbolaget - Ombyggnadssamordnare","description_original":"Ombyggnadssamordnare \u2013 skapa trygga kundresor i v\u00e5ra ombyggnadsprojekt\nBostadsbolaget st\u00e5r inf\u00f6r en \u00f6kad investeringstakt de kommande \u00e5ren. F\u00f6r att m\u00f6ta v\u00e5ra hyresg\u00e4sters behov och samtidigt utveckla v\u00e5rt arbetss\u00e4tt st\u00e4rker vi nu v\u00e5r ombyggnadsorganisation med nya kompetenser.\nVill du g\u00f6ra skillnad f\u00f6r m\u00e4nniskor p\u00e5 riktigt?\nN\u00e4r vi renoverar m\u00e4nniskors hem handlar det om mer \u00e4n byggprojekt \u2013 det handlar om trygghet, delaktighet och f\u00f6rtroende.\nNu s\u00f6ker vi en ombyggnadssamordnare som vill skapa en positiv upplevelse f\u00f6r v\u00e5ra hyresg\u00e4ster genom hela ombyggnadsresan. Du blir en viktig l\u00e4nk mellan hyresg\u00e4sterna och projektet och arbetar n\u00e4ra projektansvariga, f\u00f6rvaltning och entrepren\u00f6rer.\nSamtidigt f\u00e5r du vara med och utveckla v\u00e5ra arbetss\u00e4tt och kundprocesser n\u00e4r Bostadsbolaget v\u00e4xlar upp sin ombyggnadsverksamhet.\nOm rollen\nSom ombyggnadssamordnare ansvarar du f\u00f6r kundresan i v\u00e5ra ombyggnadsprojekt. Du \u00e4r projektets fr\u00e4msta kontaktperson gentemot hyresg\u00e4sterna och skapar struktur, tydlighet och en god dialog genom projektets olika faser.\nEn viktig del av uppdraget \u00e4r att g\u00f6ra information fr\u00e5n byggprojektet begriplig och tydlig f\u00f6r den som bor i fastigheten. Du m\u00f6ter m\u00e4nniskor med olika behov och f\u00f6ruts\u00e4ttningar och beh\u00f6ver kunna skapa trygghet \u00e4ven n\u00e4r en ombyggnad inneb\u00e4r oro, frustration eller stora f\u00f6r\u00e4ndringar i vardagen. Rollen kr\u00e4ver d\u00e4rf\u00f6r b\u00e5de god kommunikativ f\u00f6rm\u00e5ga och trygghet i m\u00f6tet med m\u00e4nniskor.\nTj\u00e4nsten utg\u00e5r ifr\u00e5n Engelbrektsgatan och du jobbar tillsammans i ett team med andra ombyggnadssamordnare, som ocks\u00e5 tillh\u00f6r avdelningen Fastighetsutveckling.\nDina huvudsakliga arbetsuppgifter\nDu kommer bland annat att:\nplanera och samordna hyresg\u00e4stdialogen i ombyggnadsprojekt\nvara projektets fr\u00e4msta kontaktperson f\u00f6r hyresg\u00e4ster\nplanera och genomf\u00f6ra informationsm\u00f6ten\nsamordna hyresg\u00e4stgodk\u00e4nnanden och tillval\nplanera evakueringar och tillf\u00e4lliga omflyttningar\ndelta i byggm\u00f6ten, f\u00f6rsyner och besiktningar\nhantera kund\u00e4renden och s\u00e4kerst\u00e4lla god \u00e5terkoppling\nf\u00f6lja upp kundupplevelsen och bidra till utveckling av arbetss\u00e4tt, processer och digitala l\u00f6sningar.\n\nAdministration \u00e4r en del av arbetet, men k\u00e4rnan \u00e4r din f\u00f6rm\u00e5ga att skapa f\u00f6rtroende, kommunicera och leda m\u00e4nniskor genom f\u00f6r\u00e4ndring.\nVem \u00e4r du?\nVi s\u00f6ker dig som har erfarenhet av kundn\u00e4ra arbete och \u00e4r van att m\u00f6ta m\u00e4nniskor i situationer d\u00e4r tydlighet, lyh\u00f6rdhet och f\u00f6rtroende \u00e4r viktigt. Du har g\u00e4rna erfarenhet fr\u00e5n fastighetsbranschen, exempelvis inom ombyggnad, renovering eller f\u00f6rvaltning och teknisk f\u00f6rst\u00e5else \u00e4r en f\u00f6rdel.\nSom person \u00e4r du trygg och stabil och beh\u00e5ller lugnet \u00e4ven i utmanande situationer. Du \u00e4r serviceinriktad och lyh\u00f6rd, samtidigt som du \u00e4r driven och tar ansvar f\u00f6r att f\u00f6ra arbetet fram\u00e5t.\nDu har en god analytisk f\u00f6rm\u00e5ga, ser l\u00f6sningar och kan prioritera n\u00e4r m\u00e5nga fr\u00e5gor p\u00e5g\u00e5r samtidigt. Med tydlig kommunikation och f\u00f6rm\u00e5ga att p\u00e5verka andra skapar du f\u00f6rtroende och f\u00e5r m\u00e4nniskor med dig.\nVi ser g\u00e4rna att du har:\neftergymnasial utbildning inom projektsamordning, kundservice eller fastighet\nmint tre \u00e5rs erfarenhet av kunddialog, service och samordning\nerfarenhet fr\u00e5n fastighetsbranschen\nerfarenhet av att m\u00f6ta och st\u00f6tta m\u00e4nniskor genom f\u00f6r\u00e4ndring\ngod kommunikativ f\u00f6rm\u00e5ga\ngod administrativ och digital f\u00f6rm\u00e5ga\n\nVi s\u00f6ker en erfaren person som kan ta ett sj\u00e4lvst\u00e4ndigt ansvar och som vill bidra till att skapa en riktigt bra kundupplevelse i v\u00e5ra ombyggnadsprojekt.\nVad vi erbjuder\nHos Bostadsbolaget f\u00e5r du ett meningsfullt arbete d\u00e4r du verkligen g\u00f6r skillnad. Genom att skapa trygga, trivsamma och h\u00e5llbara boendemilj\u00f6er bidrar du till ett levande G\u00f6teborg d\u00e4r m\u00e4nniskor vill bo, leva och v\u00e4xa.\nVi erbjuder en arbetsplats d\u00e4r delaktighet, \u00f6ppenhet och inflytande \u00e4r sj\u00e4lvklara delar av vardagen. H\u00e4r f\u00e5r du m\u00f6jlighet att p\u00e5verka din arbetssituation och utvecklas b\u00e5de som ledare och individ. Vi v\u00e4rnar om ett h\u00e5llbart arbetsliv med balans mellan arbete och fritid, h\u00e4lsofr\u00e4mjande insatser och en kultur d\u00e4r vi gl\u00e4ds \u00e5t att n\u00e5 resultat tillsammans. Hos oss spelar du roll \u2013 f\u00f6r v\u00e5ra hyresg\u00e4ster, dina kollegor och hela G\u00f6teborg.\nOm oss\nBostadsbolaget har cirka 25 000 hyresr\u00e4tter f\u00f6rdelade \u00f6ver G\u00f6teborgs alla stadsdelar. Det g\u00f6r oss till en av G\u00f6teborgs st\u00f6rsta hyresv\u00e4rdar och en viktig del av samh\u00e4lls- och stadsutvecklingen.\nVi \u00e4r cirka 400 personer som jobbar p\u00e5 Bostadsbolaget. De flesta arbetar ute i v\u00e5ra bostadsomr\u00e5den n\u00e4rmast v\u00e5ra hyresg\u00e4ster, medan andra jobbar centralt i n\u00e5gon av v\u00e5ra st\u00f6dfunktioner. Hos oss finns fler \u00e4n 20 olika yrken representerade, men oavsett yrkesroll arbetar vi alla mot samma m\u00e5l - att skapa goda och trygga boendemilj\u00f6er tillsammans med runt 50 000 hyresg\u00e4ster och v\u00e5ra andra samarbetspartners.\nV\u00e5r verksamhet pr\u00e4glas av h\u00e5llbarhet, socialt ansvarstagande och ett stort kundfokus. Vi arbetar aktivt med v\u00e5ra v\u00e4rderingar och vill att v\u00e5ra medarbetare ska tycka det \u00e4r roligt att g\u00e5 till jobbet. Bostadsbolaget ing\u00e5r i Framtidenkoncernen som \u00e4r en del av G\u00f6teborgs Stad. Det inneb\u00e4r att vi arbetar f\u00f6r en h\u00e5llbar stad, \u00f6ppen f\u00f6r v\u00e4rlden.\nVi ser fram emot din ans\u00f6kan\nVi ser fram emot din ans\u00f6kan senast den 20 september.\nDu l\u00e4mnar din ans\u00f6kan via ans\u00f6kningsformul\u00e4ret p\u00e5 capus.se\nI denna rekrytering samarbetar vi med Capus. F\u00f6r ytterligare information kring tj\u00e4nsten kontakta Johanna W\u00e5llgren p\u00e5 072-660 18 68 eller\u00a0johanna.wallgren@capus.se (mailto:johanna.wallgren@capus.se) alternativt Pia Strandh p\u00e5 073-340 92 13 eller pia.strandh@capus.se (mailto:pia.strandh@capus.se)\nSom ett steg i att kvalitetss\u00e4kra rekryteringsprocessen g\u00f6r vi en bakgrundskontroll p\u00e5 slutkandidat.\nFacklig representant:\nUnionen, Niklas Nordell. Tfn 031-731 51 96","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.698143,"longitude":11.9931849},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Capus AB","postcode":"40221","positions":1,"profession":"Administrativ assistent","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.bostadsbolaget.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Johanna W\u00e5llgren","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"G\u00f6teborgs stads bostadsaktiebolag","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":8,"ai_vendor_counts":{"meta":4,"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46726601868","owner_email":"johanna.wallgren@capus.se","images":[],"published_at":"2026-08-28T13:53:12+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-08-29T03:49:45+00:00","updated_at":"2026-09-01T02:50:57+00:00"}}