{"data":{"id":181307,"slug":"chef-for-drift-och-support-till-bra","type":"job","title":"Manager of Operations and Support at Br\u00e5","description":"Br\u00e5 works to reduce crime and increase safety in society. Would you like to be part of this work?\nBr\u00e5's mission is to promote crime prevention through development, research, statistics, and knowledge dissemination, primarily to the government and authorities within the justice system. Our office is located on Fleminggatan in central Stockholm. We currently have approximately 220 employees.\nAbout the Job\nDo you want to help build our new IT management team and take a central role in developing our IT organization? We believe you are a leader who inspires others and gets things done.\nWe are now seeking a manager with personnel and budget responsibility for the Operations and Support team within the IT unit. The team includes competencies such as system administrators, technicians, operations managers, and IT support technicians. You are responsible for delivering infrastructure, IT workplace solutions, and IT security\/cybersecurity, as well as ensuring monitoring and operation of our production environments. The role also includes responsibility for incident management, risk management, and vendor management.\nKey responsibilities include leading and developing the Operations and Support team as well as planning and following up on the need for changes, development, and operations. Through a strategic approach and structured working methods, you ensure that our systems and platforms meet the organization's needs both today and in the future.\nThe work involves extensive contact with your colleagues in the IT management team, business representatives, and other expert\/support competencies at Br\u00e5, as well as close collaboration with the agency's information security officer.\nYour Education and Experience\nWe are looking for someone who has\n- an academic degree or other education\/experience that Br\u00e5 deems equivalent\n- at least 3 years of documented work experience in modern infrastructure, IT workplace, and IT security\n- documented experience as a leader with personnel and budget responsibility in IT operations and\/or support and management in the near term\n- very good ability to express yourself in Swedish, both orally and in writing\n- good knowledge of English, both orally and in writing.\nTo succeed in the role, you need broad practical knowledge of technology and infrastructure with good knowledge in several of the areas IT infrastructure, cloud services, identity management, client platforms, monitoring, and automated operations. You have previously worked with tactical or operational IT management and have experience managing operations, production, support, problem management, vendor management, and SLA monitoring.\nYou have broad IT knowledge and are familiar with ticketing systems and agile working methods.\nIt is advantageous if you have previous experience in\n- training or certifications in leadership, IT infrastructure, ITIL, ISO 27000, and agile working methods\n- project management and operations management\n- public sector, the justice system, and security-classified operations.\nSince you will collaborate extensively with your colleagues in the IT management team, you need an understanding of architecture and development work.\nYour Personal Qualities\nAs a person, you are confident in your leadership and skilled at collaboration. You communicate effectively with colleagues and staff and build trust by being clear and responsive. You also have the ability to quickly identify, break down, and address technical challenges and to drive matters forward in a pragmatic way. In this role, it is important that you are pedagogical, humble, and persistent.\nGreat emphasis is placed on your personal qualities and abilities.\nTerms of Employment\nThe position is a permanent full-time employment. Br\u00e5 applies a 6-month probationary period and individual salary setting. Start date by agreement. Learn more about Br\u00e5 and the benefits we offer at https:\/\/bra.se\/om-bra\/jobba-hos-oss.html.\nBr\u00e5 has an inclusive perspective and values diversity.\nFor more information, contact IT Manager Joakim Pettersson, phone 08-518 32 423. For questions about the recruitment process, contact HR Specialist Maria Esplund, phone 08-527 58 535.\nUnion representative for SACO is Ulrika Lindstedt phone 08-527 58 505 and for ST Bror Schylander, phone 08-518 32 436.\nWelcome to apply!\nTo apply for the job, click the link below. Include reference number 2.1.1-0467\/26 in your application, and submit it to us by September 22, 2026.\nIf you have protected personal information, contact the HR specialist named in this announcement and you will receive help submitting your application.","language":"sv","is_translated":true,"title_original":"Chef f\u00f6r Drift och support till Br\u00e5","description_original":"Br\u00e5 verkar f\u00f6r en minskad brottslighet och \u00f6kad trygghet i samh\u00e4llet. Vill du vara en del i detta arbete?\u00a0\nBr\u00e5s uppgift \u00e4r att fr\u00e4mja brottsf\u00f6rebyggande arbete genom utveckling, forskning, statistik och kunskapsspridning, till i f\u00f6rsta hand regeringen och myndigheter inom r\u00e4ttsv\u00e4sendet. V\u00e5rt kontor finns p\u00e5 Fleminggatan i centrala Stockholm. Vi \u00e4r idag cirka 220 medarbetare.\u00a0\nOm jobbet\u00a0\nVill du vara med och bygga upp v\u00e5r nya IT-ledningsgrupp och ta en central roll i att utveckla v\u00e5r IT-organisation? Vi tror du \u00e4r du en ledare som inspirerar andra och f\u00e5r saker att h\u00e4nda.\u00a0\nTill IT-enheten s\u00f6ker vi nu en chef med personal- och budgetansvar f\u00f6r gruppen Drift och support. Gruppen omfattar kompetenser som systemadministrat\u00f6rer, tekniker, f\u00f6rvaltningsledare och IT-supporttekniker. Du har ansvar f\u00f6r leverans av infrastruktur, IT-arbetsplats och IT-s\u00e4kerhet\/cybers\u00e4kerhet samt s\u00e4kerst\u00e4ller \u00f6vervakning och drift av v\u00e5ra produktionsmilj\u00f6er. Rollen innefattar \u00e4ven ansvar f\u00f6r incidenthantering, riskhantering och leverant\u00f6rsstyrning.\u00a0\nHuvudsakliga arbetsuppgifter \u00e4r att leda och utveckla gruppen Drift och support samt planera och f\u00f6lja upp behov av f\u00f6r\u00e4ndringar, utveckling och f\u00f6rvaltning. \u00a0\nGenom ett strategiskt syns\u00e4tt och strukturerat arbetss\u00e4tt s\u00e4kerst\u00e4ller du att v\u00e5ra system och plattformar m\u00f6ter verksamhetens behov b\u00e5de idag och i framtiden. \u00a0 \u00a0\u00a0\nArbetet inneb\u00e4r mycket kontakter med dina kollegor i ledningsgruppen f\u00f6r IT, verksamhetsrepresentanter och andra expert\/st\u00f6d-kompetenser inom Br\u00e5 samt n\u00e4ra samarbete med myndighetens informationss\u00e4kerhetsansvarig.\u00a0\nDin utbildning och erfarenhet\u00a0\nVi s\u00f6ker dig som har\u00a0\n- akademisk examen eller annan utbildning\/erfarenhet som Br\u00e5 bed\u00f6mer vara likv\u00e4rdig\u00a0\n- minst 3 \u00e5r av dokumenterad arbetslivserfarenhet inom modern infrastruktur, IT-arbetsplats och IT-s\u00e4kerhet\n- dokumenterad erfarenhet som ledare med personal- och budgetansvar inom IT-drift och\/eller support och f\u00f6rvaltning i n\u00e4rtid\n- mycket god f\u00f6rm\u00e5ga att uttrycka dig p\u00e5 svenska, b\u00e5de i tal och skrift\n- goda kunskaper i engelska, b\u00e5de i tal och skrift.\u00a0\nF\u00f6r att passa i rollen beh\u00f6ver du ha en bred praktisk kunskap inom teknik och infrastruktur med god kunskap inom flera av omr\u00e5dena IT-infrastruktur, molntj\u00e4nster, identitetshantering, klientplattform, \u00f6vervakning och automatiserad drift. Du har tidigare jobbat med taktisk eller operativ ledning inom IT och har erfarenhet av att leda drift, produktion, support, problem, leverant\u00f6rsstyrning och uppf\u00f6ljning av SLA.\u00a0\nDu har bred kunskap inom IT och \u00e4r v\u00e4l f\u00f6rtrogen med \u00e4rendehanteringssystem och agila arbetss\u00e4tt.\u00a0\nDet \u00e4r meriterande om du har tidigare erfarenhet av\u00a0\n- utbildningar eller certifieringar inom ledarskap, IT-infrastruktur, ITIL, ISO 27000 och agila arbetss\u00e4tt\u00a0\n- projektledning och f\u00f6rvaltningsledning\n- offentlig sektor, r\u00e4ttsv\u00e4sendet och s\u00e4kerhetsklassad verksamhet.\nD\u00e5 du kommer samarbeta mycket med dina kollegor i IT ledningsgrupp beh\u00f6ver du f\u00f6rst\u00e5else f\u00f6r arbete inom arkitektur och utveckling.\u00a0\nDina personliga egenskaper\u00a0\nSom person \u00e4r du trygg i ditt ledarskap och bra p\u00e5 att samarbeta. Du kommunicerar effektivt med kollegor och medarbetare samt skapar f\u00f6rtroende genom att vara tydlig och lyh\u00f6rd. Du har ocks\u00e5 f\u00f6rm\u00e5ga att snabbt identifiera, bryta ner och adressera tekniska utmaningar och att driva fr\u00e5gor fram\u00e5t p\u00e5 ett pragmatiskt s\u00e4tt. I denna roll \u00e4r det viktigt att du \u00e4r pedagogisk, \u00f6dmjuk och uth\u00e5llig. \u00a0\nStor vikt l\u00e4ggs vid dina personliga egenskaper och f\u00f6rm\u00e5gor.\u00a0\nAnst\u00e4llningsvillkor\u00a0\nAnst\u00e4llningen \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid. \u00a0Br\u00e5 till\u00e4mpar 6 m\u00e5naders provanst\u00e4llning och individuell l\u00f6nes\u00e4ttning. Tilltr\u00e4de enligt \u00f6verenskommelse. L\u00e4s g\u00e4rna mer om Br\u00e5 och de f\u00f6rm\u00e5ner som vi erbjuder, p\u00e5 https:\/\/bra.se\/om-bra\/jobba-hos-oss.html.\u00a0\nBr\u00e5 har ett inkluderande syns\u00e4tt och v\u00e4rdes\u00e4tter m\u00e5ngfald. \u00a0\nN\u00e4rmare upplysningar l\u00e4mnas av IT-chef Joakim Pettersson, tfn 08-518 32 423. F\u00f6r fr\u00e5gor om rekryteringsprocessen kontakta HR-specialist Maria Esplund, tfn 08-527 58 535.\u00a0\nFacklig kontaktperson f\u00f6r SACO \u00e4r Ulrika Lindstedt tfn 08-527 58 505 och f\u00f6r ST Bror Schylander, tfn 08-518 32 436.\u00a0\nV\u00e4lkommen med din ans\u00f6kan!\u00a0\nF\u00f6r att s\u00f6ka jobbet klickar du p\u00e5 l\u00e4nken nedan. Ange diarienummer 2.1.1-0467\/26 p\u00e5 din ans\u00f6kan, och skicka in den till oss senast den 22 september 2026.\u00a0\nHar du skyddade personuppgifter kontaktar du HR-specialisten som finns namngiven i annonsen s\u00e5 f\u00e5r du hj\u00e4lp med att skicka in din ans\u00f6kan.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Fleminggatan 14","full_address":null,"city":"Stockholm","country":"SE","latitude":59.332887185539,"longitude":18.045550599715},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Brottsf\u00f6rebyggande R\u00e5det","postcode":"11226","positions":1,"profession":"Enhetschef, offentlig f\u00f6rvaltning","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/bra.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Joakim Pettersson","employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Brottsf\u00f6rebyggande r\u00e5det","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46851832423","owner_email":"joakim.pettersson@bra.se","images":[],"published_at":"2026-09-01T08:06:21+00:00","expires_at":"2026-09-22T23:59:59+00:00","created_at":"2026-09-02T03:15:12+00:00","updated_at":"2026-09-03T02:59:29+00:00"}}