{"data":{"id":166270,"slug":"chef-for-verksamhetsstod","type":"job","title":"Head of Operations Support","description":"Description\nWould you like to lead and develop one of Sparbanken Tanum's most important functions?\nSparbanken Tanum is continuing its development journey and is now seeking a Head of Operations Support \u2013 a strategically important role with responsibility for the bank's work in internal governance and control, finance, risk management, regulatory compliance, and efforts against financial crime.\nResponsibilities\nAs Head of Operations Support, you will be a key person in the bank with both strategic and operational responsibility. You will lead a competent team of currently 7 employees in various specialist roles. You will be part of the bank's management group and report directly to the CEO. The Head of Operations Support is also the bank's SUB (Specially Appointed Officer) and AML Compliance Officer. The role involves close collaboration with management, department heads, control functions, and operations to ensure that the bank develops sustainably, efficiently, and in line with the requirements placed on a modern and responsible business.\nWe are looking for a confident, present, and clear leader with the ability to create engagement and help teams grow. You are driven by developing both operations and people. You are committed, results-oriented, and solution-focused, and want to contribute to the bank's continued success. With us, you will have a role with real influence in a local bank with high expertise, where decisions are made close to customers and operations.\nYour Assignment\nAs Head of Operations Support, you have overall responsibility for ensuring that the department actively participates in, supports, and proactively develops work toward the bank's overall goals and strategies.\nYou are responsible for leading and developing the bank's work in, among other areas:\nInternal governance and control\nRisk management and regulatory compliance\nAnti-money laundering (AML), fraud, and financial crime\nIncident and complaint handling\nIT, data protection, personal data management, and information security\nFinance and accounting\nRegulatory reporting, internal and external reporting\nBusiness continuity and outsourcing\nBusiness development, improvement initiatives, and implementation\nMonitoring, administration, and support work\n\nYour management responsibilities include leading and developing operations and employees through clear objectives, follow-up, and dialogue. You have personnel responsibility, including recruitment, time administration, and documentation. You must ensure competence development within the department and be responsible for budget preparation and annual operational planning in your area. The role involves environmental monitoring, conducting audits and spot checks, and ensuring that the bank complies with applicable processes, laws, and regulations. You must also ensure that relevant materials are prepared, quality-assured, and delivered on time. You collaborate, share information, and provide support in a professional manner with other operations in the bank, colleagues in other Savings Banks, Swedbank, and the Swedish Savings Banks Association.\nWe are looking for someone who has:\nAcademic education in economics, law, or equivalent\nExperience in leadership\nGood knowledge and experience in banking or financial operations, risk management, and regulations\nSwedSec license in governance and control (can be acquired)\nExperience with, and good knowledge of, anti-money laundering regulations and Financial Supervisory Authority (Finansinspektionen) regulations\nAbility to translate complex requirements into practical solutions\n\nYou challenge and inspire employees to advance their positions, and you have the courage to change work methods and approaches. You have the ability to see the bigger picture and are accustomed to translating theory into practical everyday work. You are structured, thorough, and results-oriented with a strong proactive focus. Integrity, judgment, and sense of responsibility are important qualities. So too are business acumen and being receptive. We see it as an advantage if you are curious about how AI, digitalization, and automation can contribute to development and efficiency while maintaining a strong security mindset.\nOther Information\nWe conduct background checks via ToFindOut as part of our recruitment process, and as a final candidate, you will complete personality assessments via JobMatch Talent.\nFor questions about the position, please contact HR Manager Erik Magnor at erik.magnor@sparbankentanum.se or CEO Mel\u00e9ne Ljungberg at melene.ljungberg@sparbankentanum.se.\nAbout Sparbanken Tanum\nSparbanken Tanum is a different kind of bank with its heart in northern Bohusl\u00e4n. We operate according to the savings bank concept, which means our profits are returned to the community. We make all decisions ourselves here at home, close to our customers and with a feel for the place we live. We are the only bank in the entire world with its headquarters in Tanumshede.\nBoth our headquarters and our office in Hamburgsund are open five days a week. Here our customers are offered high competence and service levels in both private and business advisory. Our customers like us \u2013 and we like them! Together with Sweden's other 54 savings banks, we have the most satisfied customers in the country, according to Swedish Quality Index. We are very proud of that!","language":"sv","is_translated":true,"title_original":"Chef f\u00f6r verksamhetsst\u00f6d","description_original":"Beskrivning\u00a0\nVill du leda och utveckla en av Sparbanken Tanums viktigaste funktioner?\u00a0\nSparbanken Tanum\u00a0forts\u00e4tter\u00a0sin utvecklingsresa och s\u00f6ker nu en Chef\u00a0f\u00f6r\u00a0Verksamhetsst\u00f6d \u2013 en strategiskt viktig roll med ansvar f\u00f6r bankens arbete inom intern styrning och kontroll,\u00a0ekonomi,\u00a0riskhantering, regelefterlevnad och arbetet mot finansiell brottslighet.\u00a0\u00a0\nArbetsuppgifter\nSom chef f\u00f6r verksamhetsst\u00f6d blir du en nyckelperson i banken med b\u00e5de strategiskt och operativt ansvar. Du leder ett kompetent team\u00a0om f\u00f6r n\u00e4rvarande 7 medarbetare i olika\u00a0specialistroller. Du\u00a0ing\u00e5r i bankens ledningsgrupp och rapporterar direkt till VD.\u00a0Chef f\u00f6r verksamhetsst\u00f6d\u00a0\u00e4r\u00a0\u00e4ven\u00a0bankens SUB (S\u00e4rskild\u00a0Utsedd Befattningshavare)\u00a0samt\u00a0AML-ansvarig.\u00a0Rollen inneb\u00e4r ett n\u00e4ra samarbete med ledning, chefer, kontrollfunktioner\u00a0och verksamheten f\u00f6r att s\u00e4kerst\u00e4lla att banken utvecklas h\u00e5llbart, effektivt och\u00a0i linje med de krav som st\u00e4lls p\u00e5 en modern och ansvarsfull verksamhet.\u00a0\nVi s\u00f6ker dig som\u00a0\u00e4r en trygg, n\u00e4rvarande och tydlig ledare med f\u00f6rm\u00e5ga att skapa engagemang och f\u00e5 team att v\u00e4xa. Du drivs av att utveckla b\u00e5de verksamhet och m\u00e4nniskor.\u00a0Du\u00a0\u00e4r engagerad,\u00a0resultatdriven\u00a0och\u00a0l\u00f6sningsfokuserad\u00a0samt\u00a0vill bidra till bankens fortsatta framg\u00e5ng.\u00a0Hos oss f\u00e5r du en roll med verkligt inflytande i en lokal bank\u00a0med h\u00f6g kompetens,\u00a0d\u00e4r besluten fattas n\u00e4ra kunderna och verksamheten.\u00a0\u00a0\nDitt uppdrag\u00a0\nSom\u00a0chef f\u00f6r verksamhetsst\u00f6d\u00a0har du ett \u00f6vergripande ansvar f\u00f6r att avdelningen\u00a0deltar aktivt, st\u00f6djer och\u00a0proaktivt\u00a0utvecklar arbetet mot bankens \u00f6vergripande m\u00e5l och strategier.\u00a0\u00a0\nDu ansvarar f\u00f6r att leda och utveckla bankens arbete inom bland annat:\u00a0\nIntern styrning och kontroll\u00a0\nRiskhantering och regelefterlevnad\u00a0\nPenningtv\u00e4ttsfr\u00e5gor (AML), bedr\u00e4gerier\u00a0och finansiell brottslighet\u00a0\u00a0\nIncident- och klagom\u00e5lshantering\u00a0\nIT, dataskydd, personuppgiftshantering\u00a0och informationss\u00e4kerhet\u00a0\nEkonomi och\u00a0finans\u00a0\nMyndighetsrapportering,\u00a0intern\u00a0samt extern\u00a0rapportering\u00a0\nKontinuitetsarbete och utkontraktering\u00a0\nVerksamhetsutveckling, f\u00f6rb\u00e4ttringsarbete och implementering\u00a0\nUppf\u00f6ljning, administration och st\u00f6djande arbete\u00a0\n\nI ditt chefsansvar\u00a0ing\u00e5r\u00a0bland annat\u00a0att\u00a0leda\u00a0och utveckla\u00a0verksamheten\u00a0samt\u00a0medarbetarna genom tydliga m\u00e5l, uppf\u00f6ljning och samtal.\u00a0Du har personalansvar, inklusive bland annat rekrytering, tidsadministration och dokumentation. Du beh\u00f6ver s\u00e4kerst\u00e4lla\u00a0kompetensutveckling\u00a0inom avdelningen\u00a0samt ansvara f\u00f6r framtagande av budget och \u00e5rlig verksamhetsplan inom omr\u00e5det. I rollen ing\u00e5r\u00a0omv\u00e4rldsbevakning, att genomf\u00f6ra kontroller och stickprov samt att s\u00e4kerst\u00e4lla att\u00a0banken uppfyller g\u00e4llande\u00a0processer, lagar och regler. Du beh\u00f6ver \u00e4ven s\u00e4kerst\u00e4lla att relevant material tas fram, kvalitetss\u00e4kras och levereras i tid.\u00a0Du\u00a0samarbetar, delar information och ger st\u00f6d p\u00e5 ett professionellt s\u00e4tt med \u00f6vriga verksamheter i banken,\u00a0kollegor i andra Sparbanker, Swedbank och Sparbankernas Riksf\u00f6rbund.\u00a0\u00a0\nVi s\u00f6ker dig som har:\nAkademisk utbildning inom ekonomi, juridik eller motsvarande\u00a0\nErfarenhet av ledarskap\u00a0\nGod kunskap och erfarenhet av bank- eller finansverksamhet, riskhantering och regelverk\u00a0\nSwedsec licens ledning och kontroll (kan f\u00f6rv\u00e4rvas)\u00a0\nErfarenhet av arbete med, samt god k\u00e4nnedom om, regelverket p\u00e5 penningtv\u00e4ttsomr\u00e5det och Finansinspektionens f\u00f6reskrifter\u00a0\nF\u00f6rm\u00e5ga att oms\u00e4tta komplexa krav till praktiska l\u00f6sningar\u00a0\n\nDu utmanar och inspirerar medarbetarna att flytta fram sina positioner och du har mod att f\u00f6r\u00e4ndra arbetss\u00e4tt och metoder. Du har f\u00f6rm\u00e5ga att se helheten och \u00e4r van att oms\u00e4tta teori till praktisk vardag.\u00a0Du \u00e4r strukturerad,\u00a0noggrann och\u00a0resultatorienterad\u00a0med\u00a0ett starkt proaktivt fokus. Integritet, omd\u00f6me och ansvarsk\u00e4nsla \u00e4r viktiga egenskaper.\u00a0Likas\u00e5 aff\u00e4rsm\u00e4ssighet\u00a0och att vara lyh\u00f6rd.\u00a0Vi ser det som en f\u00f6rdel att du\u00a0\u00e4r nyfiken p\u00e5 hur AI, digitalisering och automatisering kan bidra till utveckling och effektivisering\u00a0samtidigt som du har ett starkt s\u00e4kerhetst\u00e4nk.\u00a0\u00a0\n\u00d6vrigt\u00a0\nI rekryteringen till\u00e4mpar vi bakgrundskontroll via ToFindOut och som slutkandidat genomg\u00e5r du personlighetstester via JobMatch Talent.\u00a0\nF\u00f6r fr\u00e5gor om tj\u00e4nsten, v\u00e4nligen kontakta HR-ansvarig Erik Magnor p\u00e5 erik.magnor@sparbankentanum.se eller VD Mel\u00e9ne Ljungberg p\u00e5 melene.ljungberg@sparbankentanum.se.\u00a0\nOm Sparbanken Tanum\u00a0\nSparbanken Tanum \u00e4r en annorlunda bank med hj\u00e4rtat i norra Bohusl\u00e4n. Hos oss jobbar vi efter\u00a0sparbanksid\u00e9n, vilket betyder att v\u00e5r vinst g\u00e5r tillbaka till samh\u00e4llet. Alla beslut fattar vi sj\u00e4lva h\u00e4r\u00a0hemma, n\u00e4ra v\u00e5ra kunder och med k\u00e4nsla f\u00f6r platsen vi lever p\u00e5. Vi \u00e4r den enda banken i hela v\u00e4rlden med huvudkontor i Tanumshede.\u00a0\nB\u00e5de huvudkontoret och v\u00e5rt kontor i Hamburgsund \u00e4r \u00f6ppna fem dagar i veckan. H\u00e4r erbjuds v\u00e5ra kunder h\u00f6g kompetens & serviceniv\u00e5 inom b\u00e5de privat- och f\u00f6retagsr\u00e5dgivning. V\u00e5ra kunder gillar oss \u2013 och vi gillar dem! Tillsammans med Sveriges andra 54 sparbanker har vi de n\u00f6jdaste kunderna i landet, enligt Svenskt Kvalitetsindex. Det \u00e4r vi v\u00e4ldigt stolta \u00f6ver!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Aff\u00e4rsv\u00e4gen 3","full_address":null,"city":"Tanumshede","country":"SE","latitude":58.721869,"longitude":11.3293313},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Sparbanken Tanum","postcode":"45721","positions":1,"profession":"Kontorschef, bank","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.sparbankentanum.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Mel\u00e9ne Ljungberg","driving_license":true,"employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Sparbanken Tanum","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0525-64926","owner_email":"erik.magnor@sparbankentanum.se","images":[],"published_at":"2026-08-21T09:51:36+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-08-22T03:20:09+00:00","updated_at":"2026-08-23T02:42:57+00:00"}}