{"data":{"id":169047,"slug":"chef-trafikledning-till-bb-bargning-och-vagassistans-3","type":"job","title":"Operations Manager for Dispatch and Road Assistance at B&B B\u00e4rgning och V\u00e4gassistans","description":"Do you want to lead an operation where quality, efficiency, and leadership make a real difference \u2013 every single day?\nB&B B\u00e4rgning och V\u00e4gassistans - part of Road Mobility Services - is now seeking an Operations Manager for our Dispatch function in Region East. In this role, you will have overall responsibility for leading and developing the dispatch operation with a focus on an efficient, high-quality, and profitable job flow \u2013 from incoming assignment to completed billing.\nThis is a key role for someone who thrives combining operational leadership with business acumen and continuous improvement work.\nAbout the Role\nAs Operations Manager for Dispatch, you are responsible for daily operations and lead the work toward established goals in quality, delivery, and economics. You have overall responsibility for the function's results and actively work to develop both employees, processes, and working methods.\nYou report to the Regional Director East and will be based in the Stockholm area.\nYour main areas of responsibility:\nProfit & Loss and budget responsibility for the unit\nEnsure an efficient and quality-assured job flow\nManage budget, forecasts, and follow-up\nLead and develop the dispatch and billing functions\nOptimize planning and resource utilization\nEnsure correct and efficient billing\nDevelop and standardize processes, routines, and working methods\nMonitor performance, quality, lead times, and KPIs\nIdentify deviations and drive improvement initiatives\n\nWe are Looking for You\nYou are a confident and engaged leader with strong business sense and a natural drive to develop both people and operations.\nWe believe you have:\nExperience in personnel management\nPrevious budget and profit responsibility\nSolid experience in operations management and KPI monitoring\nAbility to create structure, prioritize, and make decisions\nExperience in process development and change management\nA solution-oriented and analytical approach\nStrong communication skills and an easy ability to build collaborations\n\nIf you have experience from dispatch, logistics, service organizations, or other operational activities, that is a plus.\nWhat We Offer\nWith us, you get an important leadership role in a company with a mission critical to society. You become part of an organization where engagement, collaboration, and development are in focus.\nHere you have the opportunity to influence operations, develop your employees, and contribute to efficient solutions that make a difference for both customers and society.\nApplication\nDoes this sound like your next challenge? We welcome your application today!","language":"sv","is_translated":true,"title_original":"Chef Trafikledning till B&B B\u00e4rgning och V\u00e4gassistans","description_original":"Vill du leda en verksamhet d\u00e4r kvalitet, effektivitet och ledarskap g\u00f6r verklig skillnad \u2013 varje dag?\nB&B B\u00e4rgning och V\u00e4gassistans - en del av Road Mobility Services\u00a0s\u00f6ker nu en chef f\u00f6r trafikledningen till Region \u00d6st. I den h\u00e4r rollen f\u00e5r du ett \u00f6vergripande ansvar f\u00f6r att leda och utveckla trafikledningen med fokus p\u00e5 ett effektivt, kvalitativt och l\u00f6nsamt uppdragsfl\u00f6de \u2013 fr\u00e5n inkommande \u00e4rende till f\u00e4rdig fakturering.\nDet h\u00e4r \u00e4r en nyckelroll f\u00f6r dig som trivs med att kombinera operativt ledarskap med aff\u00e4rsm\u00e4ssighet och kontinuerligt f\u00f6rb\u00e4ttringsarbete.\nOm rollen\nSom chef f\u00f6r trafikledningen ansvarar du f\u00f6r den dagliga verksamheten och leder arbetet mot uppsatta m\u00e5l inom kvalitet, leverans och ekonomi. Du har ett helhetsansvar f\u00f6r funktionens resultat och arbetar aktivt med att utveckla b\u00e5de medarbetare, processer och arbetss\u00e4tt.\nDu rapporterar till VD Region \u00d6st och utg\u00e5r fr\u00e5n Stockholmsomr\u00e5det.\nDina huvudsakliga ansvarsomr\u00e5den,\nResultat- och budgetansvar f\u00f6r enheten (P&L)\nS\u00e4kerst\u00e4lla ett effektivt och kvalitetss\u00e4krat uppdragsfl\u00f6de\nAnsvara f\u00f6r budget, prognoser och uppf\u00f6ljning\nLeda och utveckla trafikledning och faktureringsfunktion\nOptimera planering och resursutnyttjande\nS\u00e4kerst\u00e4lla korrekt och effektiv fakturering\nUtveckla och standardisera processer, rutiner och arbetss\u00e4tt\nF\u00f6lja upp prestation, kvalitet, ledtider och KPI:er\nIdentifiera avvikelser och driva f\u00f6rb\u00e4ttrings\u00e5tg\u00e4rder\n\nVi s\u00f6ker dig som\n\u00c4r en trygg och engagerad ledare med ett starkt aff\u00e4rssinne och ett naturligt driv att utveckla b\u00e5de m\u00e4nniskor och verksamhet.\nVi tror att du har,\nErfarenhet av personalledning\nTidigare budget- och resultatansvar\nGod erfarenhet av verksamhetsstyrning och KPI-uppf\u00f6ljning\nF\u00f6rm\u00e5ga att skapa struktur, prioritera och fatta beslut\nErfarenhet av processutveckling och f\u00f6r\u00e4ndringsarbete\nEtt l\u00f6sningsorienterat och analytiskt arbetss\u00e4tt\nGod kommunikativ f\u00f6rm\u00e5ga och l\u00e4tt f\u00f6r att skapa samarbeten\n\nHar du erfarenhet fr\u00e5n trafikledning, logistik, serviceorganisation eller annan operativ verksamhet \u00e4r det meriterande.\nVi erbjuder\nHos oss f\u00e5r du en viktig ledarroll i ett f\u00f6retag med ett samh\u00e4llsviktigt uppdrag. Du blir en del av en organisation d\u00e4r engagemang, samarbete och utveckling st\u00e5r i fokus.\nH\u00e4r f\u00e5r du m\u00f6jlighet att p\u00e5verka verksamheten, utveckla dina medarbetare och bidra till effektiva l\u00f6sningar som g\u00f6r skillnad f\u00f6r b\u00e5de kunder och samh\u00e4lle.\nAns\u00f6kan\nL\u00e5ter detta som din n\u00e4sta utmaning? V\u00e4lkommen med din ans\u00f6kan redan idag!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Solna","country":"SE","latitude":59.376463131485,"longitude":18.029788978342},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Starfinder AB","postcode":"17073","positions":1,"profession":"Trafikchef","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.roadmobilityservices.com\/sv","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Amanda Svenberg","employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"B&B B\u00e4rgning och V\u00e4gassistans \u2013 En del av Road Mobility Services","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46760097746","owner_email":"amanda.svenberg@starfinder.se","images":[],"published_at":"2026-08-24T08:13:11+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-08-25T02:59:51+00:00","updated_at":"2026-08-25T03:38:01+00:00"}}