{"data":{"id":93337,"slug":"claims-manager-till-dfds","type":"job","title":"Claims Manager at DFDS","description":"Do you want to be a valuable part of the important infrastructure that supports society across Europe? Are you looking for a role where you can help set the direction and contribute to shaping our company? Then the role of Claims Manager could be your next opportunity.\nBe part of the movement \u2013 and play your part.\nAbout the Job\nAs Claims Manager at DFDS, you will have a key role within our Logistics Division in Sweden. You are responsible for leading and developing the management of claims and complaints with a focus on structure, quality, cost control and business efficiency.\nThe role combines operational responsibility with development and improvement work. This means you will handle claims and damage cases yourself while working on developing processes, improving follow-up and creating an efficient and sustainable claims management for the business.\nYou will have many contact points and work closely with operations, finance, contract managers, suppliers, transporters and insurance partners. In the long term, there is also an opportunity to help develop the function further and lead a small team.*\nExamples of areas of responsibility:\n\nResponsible for and develop DFDS claims and damage management\n\n\nManage and follow up transport and cargo damage\n\n\nEnsure cost-effective and business-efficient claims handling\n\n\nDevelop processes, working methods, analysis and reporting\n\n\nDrive damage prevention and risk management\n\n\nCollaborate with operations, suppliers and insurance partners\n\n\n\nAbout You:\nWe believe the strongest teams are built on diversity and inclusion. Different opinions, skills and personalities bring out the best in all of us.\nTo succeed in the role, we believe you have experience in claims, damage or complaints management, preferably within transport, logistics, insurance or related fields. You have a business-oriented approach, are comfortable making decisions and are motivated by creating structure, driving improvements and developing working methods.\nWe also believe that you:\n\nhave experience in claims or damage management, preferably within transport or logistics\n\n\nare business-driven and confident in making decisions based on risk, cost and business value\n\n\nhave the ability to see both the details and the bigger picture\n\n\nthrive in a role with many contact points and a high pace\n\n\nare proactive and motivated by developing, improving and creating results\n\n\ncommunicate well and build trusting relationships, both internally and externally\n\n\nLeadership experience is a merit, but most important is that you have the drive and ambition to take responsibility, create structure and help develop the function in the long term.\nWorking at DFDS\nOur ambition is to change the direction of the industry by becoming both greener and more digital. We offer you the opportunity to be part of our team and together with us make a difference.\nAt DFDS, our employees mean everything to us and here you can be yourself. Our ambition is to be an attractive workplace for everyone, offering challenges and opportunities for development and change. We appreciate and enable creative ideas and engagement and see this as a prerequisite for DFDS success and for our employees' development.\nJoin the movement and grow with us.\nDirect Recruitment:\nThis position is a direct recruitment and the recruitment process is handled by DFDS' internal recruitment and staffing company, DFDS Professionals. The position is a permanent full-time employment with start date by agreement.\nDoes this sound interesting? Apply now!\nIf you want to be part of our team, send in your application as soon as possible, but no later than August 31, 2026, as selection and interviews are ongoing.\nIt is good to know that employment at DFDS means you will undergo a background check.\nFor questions about the position, you are welcome to contact Rebecka, rebehol@dfds.com.\nWelcome with your application!\nDFDS Professionals\nDFDS Professionals is a recruitment and staffing service within DFDS Group with the ambition to be the natural choice in the industry and logistics sector in Sweden. We provide competent and engaged consultants and staffing solutions and help our broad range of customers recruit the right talent for the future. We provide value to our customers through flexible business models, experienced employees and operational expertise.\nKeywords: DFDS | Gothenburg | Transport | Logistics |","language":"sv","is_translated":true,"title_original":"Claims Manager till DFDS","description_original":"Vill du vara en v\u00e4rdefull del av den viktiga infrastrukturen som st\u00f6ttar samh\u00e4llen \u00f6ver hela Europa? S\u00f6ker du en roll d\u00e4r du f\u00e5r vara med och s\u00e4tta riktningen och bidra till att forma v\u00e5rt f\u00f6retag? D\u00e5 kan rollen som Claims Manager vara din n\u00e4sta m\u00f6jlighet.\nBe part of the movement \u2013 and play your part.\nOm Jobbet\nSom Claims Manager p\u00e5 DFDS f\u00e5r du en nyckelroll inom v\u00e5r Logistics Division i Sverige. Du ansvarar f\u00f6r att leda och utveckla hanteringen av skade- och reklamations\u00e4renden med fokus p\u00e5 struktur, kvalitet, kostnadskontroll och aff\u00e4rsm\u00e4ssighet. \nRollen kombinerar operativt ansvar med utveckling och f\u00f6rb\u00e4ttringsarbete. Det inneb\u00e4r att du sj\u00e4lv hanterar claims och skade\u00e4renden samtidigt som du arbetar med att utveckla processer, f\u00f6rb\u00e4ttra uppf\u00f6ljning och skapa en effektiv och h\u00e5llbar claims-hantering f\u00f6r verksamheten. \nDu kommer att ha m\u00e5nga kontaktytor och samarbeta n\u00e4ra verksamheten, ekonomi, kontraktsansvariga, leverant\u00f6rer, transport\u00f6rer och f\u00f6rs\u00e4kringspartners. P\u00e5 sikt finns \u00e4ven m\u00f6jlighet att vara med och utveckla funktionen vidare och leda ett mindre team.* \nExempel p\u00e5 ansvarsomr\u00e5den:\n\nAnsvara f\u00f6r och utveckla DFDS hantering av claims och skade\u00e4renden\n\n\nHantera och f\u00f6lja upp transport- och godsskador\n\n\nS\u00e4kerst\u00e4lla en kostnadseffektiv och aff\u00e4rsm\u00e4ssig skadehantering\n\n\nUtveckla processer, arbetss\u00e4tt, analys och rapportering\n\n\nDriva skadef\u00f6rebyggande arbete och riskhantering\n\n\nSamarbeta med verksamheten, leverant\u00f6rer och f\u00f6rs\u00e4kringspartners\n\n\n\nOm dig:\nVi tror att de starkaste teamen byggs p\u00e5 m\u00e5ngfald och inkludering. Olika \u00e5sikter, kompetenser och personligheter framh\u00e4ver det b\u00e4sta i oss alla. \nF\u00f6r att lyckas i rollen tror vi att du har erfarenhet av claims-, skade- eller reklamationshantering, g\u00e4rna inom transport, logistik, f\u00f6rs\u00e4kring eller n\u00e4rliggande verksamhet. Du har ett aff\u00e4rsm\u00e4ssigt f\u00f6rh\u00e5llningss\u00e4tt, trivs med att fatta beslut och motiveras av att skapa struktur, driva f\u00f6rb\u00e4ttringar och utveckla arbetss\u00e4tt. \nVi tror ocks\u00e5 att du:\n\nhar erfarenhet av claims- eller skadehantering, g\u00e4rna inom transport eller logistik\n\n\n\u00e4r aff\u00e4rsdriven och trygg i att fatta beslut utifr\u00e5n risk, kostnad och aff\u00e4rsnytta\n\n\nhar f\u00f6rm\u00e5ga att se b\u00e5de detaljerna och helheten\n\n\ntrivs i en roll med m\u00e5nga kontaktytor och ett h\u00f6gt tempo\n\n\n\u00e4r initiativtagande och motiveras av att utveckla, f\u00f6rb\u00e4ttra och skapa resultat\n\n\nkommunicerar v\u00e4l och bygger f\u00f6rtroendefulla relationer, b\u00e5de internt och externt  \n\n\nLedarerfarenhet \u00e4r meriterande, men viktigast \u00e4r att du har drivkraften och ambitionen att ta ansvar, skapa struktur och bidra till att utveckla funktionen l\u00e5ngsiktigt. \nAtt arbets hos DFDS\nV\u00e5r ambition \u00e4r att f\u00f6r\u00e4ndra branschens riktning genom att bli b\u00e5de gr\u00f6nare och mer digitala. Vi erbjuder dig en m\u00f6jlighet att bli en del av v\u00e5rt team och tillsammans med oss g\u00f6ra skillnad.\nP\u00e5 DFDS betyder v\u00e5ra medarbetare allt f\u00f6r oss och hos oss f\u00e5r du vara dig sj\u00e4lv. V\u00e5r ambition \u00e4r att vara en attraktiv arbetsplats f\u00f6r alla, erbjuda utmaningar och m\u00f6jlighet till utveckling och f\u00f6r\u00e4ndring. Vi uppskattar och m\u00f6jligg\u00f6r kreativa id\u00e9er och engagemang och ser det som en f\u00f6ruts\u00e4ttning f\u00f6r DFDS framg\u00e5ng och f\u00f6r medarbetarnas utveckling. \nJoin the movement and grow with us. \nDirektrekrytering:\nTj\u00e4nsten \u00e4r en direktrekrytering och rekryteringsprocessen hanteras av DFDS interna rekryterings- och bemanningsbolag, DFDS Professionals. Tj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid med tilltr\u00e4de enligt \u00f6verenskommelse. \nL\u00e5ter detta intressant? Ans\u00f6k nu! \nOm du vill bli en del av v\u00e5rt team skickar du in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt, dock senast den 31 augusti 2026, d\u00e5 urval och intervjuer sker l\u00f6pande. \nBra att veta \u00e4r att en anst\u00e4llning inom DFDS inneb\u00e4r att du kommer att genomg\u00e5 en bakgrundskontroll. \nF\u00f6r fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta Rebecka, rebehol@dfds.com.\n V\u00e4lkommen med din ans\u00f6kan! \nDFDS Professionals\nDFDS Professionals \u00e4r en rekryterings- och bemanningstj\u00e4nst inom DFDS Group med ambitionen att vara det naturliga valet inom industri och logistikbranschen i Sverige. Vi tillhandah\u00e5ller kompetenta och engagerade konsulter och bemanningsl\u00f6sningar samt hj\u00e4lper v\u00e5rt breda utbud av kunder att rekrytera r\u00e4tt talang f\u00f6r framtiden. Vi erbjuder v\u00e4rde till v\u00e5ra kunder genom flexibla aff\u00e4rsmodeller, erfarna medarbetare och operativ kunskap.\nS\u00f6kord DFDS | G\u00f6teborg | Transport | Logistik |","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Hamneviksv\u00e4gen 24","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.703036275856,"longitude":11.816684528651},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"DFDS Professionals AB","postcode":"41879","positions":1,"profession":"Skadereglerare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/dfdsprofessionals.teamtailor.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"DFDS Professionals","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":8,"ai_views_count":15,"bot_views_count":4,"ai_vendor_counts":{"meta":2,"other":2,"openai":6,"anthropic":4,"perplexity":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"rebehol@dfds.com","images":[],"published_at":"2026-06-26T10:29:44+00:00","expires_at":"2026-12-23T23:59:59+00:00","created_at":"2026-06-27T06:11:11+00:00","updated_at":"2026-09-18T02:44:04+00:00"}}