{"data":{"id":166716,"slug":"client-advisor-generalist-3","type":"job","title":"Client Advisor Generalist","description":"Swedbank is working to create a safe and sustainable economy for our customers. With high availability, strong commitment, and business focus, you can help shape the future of customer interactions and create an attractive and positive workplace.\n\nAt Swedbank, you have the opportunity to:\nOffer the best possible service and business-focused assistance to Swedbank customers visiting our local bank office and those calling in from all parts of Sweden.\n\n\nCreate accessibility to the bank's services and products where guidance in digital tools and personal service work together for excellent customer satisfaction.\n\n\nAnswer questions about the bank's product and service offerings and refer customers to specialists where licenses are required for more in-depth advice.\n\n\nCollaborate and contribute to cross-selling by identifying customer needs and presenting relevant solutions to exceed customer expectations.\n\n\nDevelop your expertise in the banking and financial sector where you will encounter new situations and challenges every day.\n\nFor this role, you need to:\nHave a service and business-driven focus and enjoy interacting with people.\n\n\nHave previous work experience in service and\/or finance-related roles.\n\n\nSpeak and write fluent Swedish and have good knowledge of English.\n\n\nBe confident in phone customer interactions and in-office customer meetings.\n\n\nWork goal-oriented with a focus on creating value for the customer.\n\n\nAdopt a pedagogical approach and communicate clearly to guide customers in the bank's digital tools and find customized solutions.\n\n\nShow interest in deepening your knowledge of how the bank combats money laundering and financing of terrorism, and be able to apply this knowledge in every customer interaction.\n\n\nEnjoy problem-solving and sales, with the ability to identify customer needs and present solutions that fit their situation.\n\nWith us, you can experience:\nPersonal and professional development through self-leadership and continuous learning.\n\n\nMeaningful work that positively impacts our workplace, our customers, and society.\n\n\nAn open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.\n\n\nA supportive and inclusive environment that promotes balanced and sustainable work-life integration, with flexible working arrangements when appropriate for the role.\n\n\nBenefits such as our employee banking products, pension plan, share-based reward program Eken, and wellness allowance.\n\n\"Join our team and...\nBegin your development journey within our customer-facing services. You will work in direct customer contact and help people find solutions to their matters. You are Swedbank's face to the world and an incredibly important part of our operations. We believe you can be yourself while developing into a successful customer advisor. If you recognize yourself in this description, we are very interested in hearing from you. We care about your well-being and offer a sustainable work environment. At Swedbank, our employees are our greatest asset. We have a culture built on respect, inclusion, and openness, where every employee's voice matters. We live the bank's values: Open, Simple, and Considerate.\" Karin K\u00e4ll\u00e9n, your future manager\n\nWe look forward to receiving your application by September 4, 2026.\nThis is a temporary position until January 30, 2028.\nWork location: Falk\u00f6ping\nRecruiting manager: Karin K\u00e4ll\u00e9n karin.kallen@swedbank.se\nWe may begin the selection process during the application period and welcome your application as soon as possible.\nPlease note that background checks and drug testing may be conducted for this role if you proceed in the process.\nWe have done our due diligence in recruiting and therefore ask that you do not contact job ad sellers or other recruitment service providers.\nSwedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or gender identity, ethnicity, religion, or disability\u2014everyone is welcome.","language":"sv","is_translated":true,"title_original":"Client Advisor Generalist","description_original":"Swedbank arbetar f\u00f6r att skapa en trygg och h\u00e5llbar ekonomi f\u00f6r v\u00e5ra kunder. Med h\u00f6g tillg\u00e4nglighet, stort engagemang och aff\u00e4rsfokus kan du vara med att forma fram framtidens kundm\u00f6ten samt en attraktiv och positiv arbetsplats.\n\nHos oss p\u00e5\u00a0Swedbank har du en m\u00f6jlighet att:\nErbjuda\u202fb\u00e4sta m\u00f6jliga bem\u00f6tande och aff\u00e4rsm\u00e4ssiga service till Swedbanks kunder som bes\u00f6ker det lokala bankkontoret samt ringer in till banken fr\u00e5n samtliga delar av Sverige.  \n\n\nSkapa\u202ftillg\u00e4nglighet till bankens tj\u00e4nster och produkter d\u00e4r guidning i digitala verktyg och personlig service samverkar f\u00f6r god kundn\u00f6jdhet.\u202f  \n\n\nBesvara\u202ffr\u00e5gor g\u00e4llande bankens produkt- och tj\u00e4nsteutbud samt slussa vidare kunder d\u00e4r licenser kr\u00e4vs f\u00f6r djupare r\u00e5dgivning.\u202f  \n\n\nSamarbeta\u202foch bidra till merf\u00f6rs\u00e4ljning genom att identifiera kundbehov och presentera relevanta l\u00f6sningar f\u00f6r att \u00f6vertr\u00e4ffa kundernas f\u00f6rv\u00e4ntningar.\u202f  \n\n\nUtveckla\u202fdin kompetens inom bank och finanssektorn d\u00e4r du dagligen m\u00f6ter nya situationer och utmaningar.\n\nI denna roll beh\u00f6ver du:\u00a0\nHa ett service- och aff\u00e4rsdrivet fokus samt trivas i m\u00f6tet med m\u00e4nniskor.  \n\n\nHa tidigare arbetslivserfarenhet fr\u00e5n service- och\/eller finansrelaterat arbete.  \n\n\nTala och skriva flytande svenska samt ha goda kunskaper i engelska.  \n\n\nVara trygg i kundm\u00f6tet per telefon samt i kundm\u00f6tet p\u00e5 kontor.  \n\n\nArbeta m\u00e5linriktat med fokus p\u00e5 att skapa v\u00e4rde f\u00f6r kunden.  \n\n\nInta ett pedagogiskt f\u00f6rh\u00e5llningss\u00e4tt och kommunicera tydligt f\u00f6r att guida kunden i bankens digitala verktyg samt hitta kundanpassade l\u00f6sningar.  \n\n\nVisa intresse f\u00f6r att f\u00f6rdjupa din kunskap om hur banken motverkar penningtv\u00e4tt och finansiering av terrorism, och kunna till\u00e4mpa denna kunskap i varje kundm\u00f6te.  \n\n\nGilla probleml\u00f6sning och f\u00f6rs\u00e4ljning, med f\u00f6rm\u00e5ga att identifiera kundens behov och presentera l\u00f6sningar som passar kundens situation.\n\nHos oss kan du uppleva:\nPersonlig och professionell utveckling genom sj\u00e4lvledarskap och kontinuerlig utveckling.\n\n\nMeningsfullt arbete som positivt p\u00e5verkar v\u00e5r arbetsplats, v\u00e5ra kunder och samh\u00e4llet.\n\n\nEn \u00f6ppen och samarbetsinriktad kultur som uppmuntrar tv\u00e4rfunktionellt teamarbete och erbjuder n\u00e4tverksm\u00f6jligheter.\n\n\nEn st\u00f6ttande och inkluderande milj\u00f6 som fr\u00e4mjar en balanserad och h\u00e5llbar arbetslivssituation, med flexibla arbetsf\u00f6rh\u00e5llanden n\u00e4r det passar rollen.\n\n\nF\u00f6rm\u00e5ner s\u00e5som v\u00e5rt erbjudande f\u00f6r bankprodukter f\u00f6r anst\u00e4llda, tj\u00e4nstepensionsplan, aktiebaserade bel\u00f6ningsprogram Eken, och friskv\u00e5rdsbidraget.\n\n\"Bli en del av v\u00e5rt team och...\nInled din utvecklingsresa inom v\u00e5ra kundm\u00f6tande tj\u00e4nster. Du f\u00e5r jobba i direkt kundkontakt och hj\u00e4lpa m\u00e4nniskor n\u00e5 l\u00f6sningar p\u00e5 sina \u00e4renden. Du \u00e4r Swedbanks ansikte ut\u00e5t och en oerh\u00f6rt viktig del av v\u00e5r verksamhet. Vi tror att du kan vara dig sj\u00e4lv och samtidigt utvecklas till en framg\u00e5ngsrik kundr\u00e5dgivare. Om du k\u00e4nner igen dig i denna beskrivning \u00e4r vi mycket intresserade av dig. Vi v\u00e4rnar om ditt v\u00e4lm\u00e5ende och erbjuder en h\u00e5llbar arbetsmilj\u00f6. P\u00e5 Swedbank \u00e4r medarbetarna v\u00e5r st\u00f6rsta tillg\u00e5ng. Vi har en kultur som bygger p\u00e5 respekt, inkludering och \u00f6ppenhet, d\u00e4r varje medarbetares r\u00f6st \u00e4r viktig. Vi lever bankens v\u00e4rderingar; \u00d6ppen, Enkel och Omt\u00e4nksam\u201d\u00a0Karin K\u00e4ll\u00e9n, din framtida chef\nVi ser fram emot din ans\u00f6kan senast den 2026-09-04.\u00a0\nTj\u00e4nsten avser ett vikariat till och med 2028-01-30 \nPlaceringsort:\u00a0Falk\u00f6ping\nRekryterande chef:\u00a0Karin K\u00e4ll\u00e9n karin.kallen@swedbank.se \nVi kan komma att p\u00e5b\u00f6rja urvalet under ans\u00f6kningstiden och v\u00e4lkomnar din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.\nVi vill g\u00f6ra dig uppm\u00e4rksam p\u00e5 att bakgrundskontroll och drogtest kan komma att genomf\u00f6ras f\u00f6r denna roll om du g\u00e5r vidare i processen.\nVi har gjort v\u00e5rt medieval f\u00f6r rekrytering och undanber oss d\u00e4rf\u00f6r kontakt med annonss\u00e4ljare eller s\u00e4ljare av andra rekryteringstj\u00e4nster.\nSwedbank \u00e4r en inkluderande arbetsgivare och diskriminerar ingen utifr\u00e5n k\u00f6n, \u00e5lder, sexuell l\u00e4ggning eller sexuell identitet, etnicitet, religion eller funktionsneds\u00e4ttning - alla \u00e4r v\u00e4lkomna.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"521 42","full_address":null,"city":"Falk\u00f6ping","country":"SE","latitude":58.160296617484,"longitude":13.554638679184},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Swedbank AB","postcode":"52142","positions":1,"profession":"Privatekonomisk r\u00e5dgivare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobs.swedbank.com","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Swedbank","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"karin.kallen@swedbank.se","images":[],"published_at":"2026-08-21T13:49:24+00:00","expires_at":"2026-09-04T23:59:59+00:00","created_at":"2026-08-22T03:22:46+00:00","updated_at":"2026-08-22T04:00:55+00:00"}}