{"data":{"id":37397,"slug":"client-services","type":"job","title":"Client Services","description":"Your Responsibilities\n\u2022 Provide support to clients in their day-to-day use of Clearstream Banking products and services.\n\u2022 Investigate, monitor, record, and resolve any inquiries (client inquiries are received by phone or email).\n\nYour Profile\n\u2022 Higher education in finance, economics, IT, or equivalent education with professional experience.\n\u2022 Personal skills: High level of responsibility and results orientation. Strong personality, focused on results and success. Not afraid of constant change, seeking personal and professional challenges.\n\u2022 Analytical skills: High ability to solve problems with developed analytical skills and thorough understanding of process flows; ability to address both known and unknown issues through good conceptual thinking, organizational and communication abilities, and strong learning\/development potential.\n\u2022 Interpersonal skills: Mature service orientation with excellent phone representation, high communication skills, and strong ability to work in a team, in a constantly changing and potentially stressful environment, with direct client contact and potential financial impact.\n\u2022 Flexibility to occasionally travel to other Deutsche B\u00f6rse locations (Frankfurt\/Luxembourg).\n\u2022 Fluent English, German advantageous","language":"cs","is_translated":true,"title_original":"Client Services","description_original":"Va\u0161e povinnosti\no Poskytovat podporu klient\u016fm p\u0159i ka\u017edodenn\u00edm pou\u017e\u00edv\u00e1n\u00ed produkt\u016f a slu\u017eeb Clearstream Banking.\no Pro\u0161et\u0159en\u00ed, sledov\u00e1n\u00ed, zaznamen\u00e1v\u00e1n\u00ed a \u0159e\u0161en\u00ed jak\u00fdchkoliv dotaz\u016f (dotazy vznesen\u00e9 klientem jsou p\u0159ij\u00edm\u00e1ny telefonicky nebo e-mailem).\n\nV\u00e1\u0161 profil\no Vysoko\u0161kolsk\u00e9 vzd\u011bl\u00e1n\u00ed v oboru financ\u00ed, ekonomie, IT nebo ekvivalentn\u00ed vzd\u011bl\u00e1n\u00ed s odbornou prax\u00ed.\no Osobnostn\u00ed dovednosti: Vysok\u00e1 m\u00edra odpov\u011bdnosti a orientace na v\u00fdsledky. Siln\u00e1 osobnost, zam\u011b\u0159en\u00e1 na v\u00fdsledky a \u00fasp\u011bchy. Neboj\u00ed se neust\u00e1l\u00fdch zm\u011bn, hled\u00e1n\u00ed osobn\u00edch i profesn\u00edch v\u00fdzev.\no Analytick\u00e9 dovednosti: Vysok\u00e1 schopnost \u0159e\u0161it probl\u00e9my s rozvinut\u00fdmi analytick\u00fdmi dovednostmi a d\u016fkladn\u00fdm porozum\u011bn\u00edm procesn\u00edm tok\u016fm; schopnost oslovit zn\u00e1m\u00e9 i nezn\u00e1m\u00e9 d\u00edky dobr\u00e9mu koncep\u010dn\u00edmu my\u0161len\u00ed, organiza\u010dn\u00edm a komunika\u010dn\u00edm schopnostem a siln\u00e9mu potenci\u00e1lu u\u010den\u00ed \/ rozvoje.\no Interperson\u00e1ln\u00ed dovednosti: Vysp\u011bl\u00e1 orientace na slu\u017eby s vynikaj\u00edc\u00edm zastoupen\u00edm po telefonu, vysokou komunika\u010dn\u00ed dovednost\u00ed a silnou schopnost\u00ed pracovat v t\u00fdmu, v neust\u00e1le se m\u011bn\u00edc\u00edm a potenci\u00e1ln\u011b stresuj\u00edc\u00edm prost\u0159ed\u00ed, s p\u0159\u00edm\u00fdm kontaktem s klientem a potenci\u00e1ln\u00edmi finan\u010dn\u00edmi dopady.\no Flexibilita p\u0159\u00edle\u017eitostn\u011b cestovat do jin\u00fdch lokalit Deutsche B\u00f6rse (Frankfurt \/ Lucembursko).\no Plynul\u00e1 angli\u010dtina, n\u011bm\u010dina v\u00fdhodou","available_locales":["cs","en"],"price":"60000.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Praha","country":"CZ","latitude":50.1029026,"longitude":14.3946353},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"Hlavn\u00ed m\u011bsto Praha","employer":"Clearstream Services Prague Branch","positions":1,"profession":"Client Services","start_date":"2025-08-04","salary_from":60000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"19116969","suitable_for":["Vhodn\u00e9 pro cizince mimo EU","Zam\u011bstnaneck\u00e1 karta"],"min_education":"V\u0160 bakal\u00e1\u0159sk\u00e9","contact_person":"Michaela Hor\u00e1\u010dkov\u00e1","employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"31697680759"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":16,"bot_views_count":0,"ai_vendor_counts":{"meta":5,"other":3,"openai":4,"anthropic":4},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"michaela.horackova@deutsche-boerse.com","images":[],"published_at":"2025-08-04T00:00:00+00:00","expires_at":null,"created_at":"2026-06-17T14:30:52+00:00","updated_at":"2026-09-22T02:14:11+00:00"}}