{"data":{"id":174408,"slug":"collector-assistant-call-center","type":"job","title":"Collector Assistant - Call Center","description":"ABOUT THE ROLE\nAs a Collector Assistant, you will join our Call Center team, which currently consists of six employees and works closely with other groups within Servicing. Together, you are an important point of contact for our debtors and play a central role in helping people find solutions to their payment problems and move toward a debt-free situation.\nIn this role, you will primarily work with handling our clients' overdue receivables through various types of collection actions including setting up payment plans, obtaining final payments by phone, and conducting reminder service calls (so-called Pre Collection).\nYour main responsibilities include\u2026\n\nContact debtors by phone and offer payment plans or final payment of the outstanding debt.\n\n\nFollow up on payment plans and actively work toward the goal of final payment.\n\n\nMake outbound calls to debtors in targeted phone campaigns.\n\n\nAdminister and update information in our business system, such as personal identification numbers, phone numbers, and addresses.\n\n\nTo give you a good start with us, you will receive thorough training, introduction, and call coaching according to our training program. We want to provide you with the right conditions to feel confident in the role, develop, and succeed together with the team.\nWHO ARE WE LOOKING FOR?\nTo thrive and succeed in this role, we believe you are results- and solution-oriented and motivated by driving your tasks forward and reaching your goals. You are confident in your communication and find it easy to adapt your communication style to different people and situations. Since a large part of the work is conducted by phone, you are comfortable initiating contact, having conversations, and arguing in a clear and respectful manner.\nWe would like to see that you have previous experience in customer service or another role where you had a lot of contact with people, but it is not a requirement. The most important thing is that you enjoy talking with people, have a basic understanding of finances, and are comfortable working together with others. You are also thorough, organized, and find it easy to learn new systems and tasks.\nINTERESTED? - WE WELCOME YOUR APPLICATION!\nThe position is part-time, 75% (30 hours per week), and employment begins with a probationary period with the possibility of a permanent position. We recruit on an ongoing basis, and start dates are by agreement.\nWorking hours are scheduled Monday\u2013Thursday 10:00\u201316:00 and Friday 09:00\u201315:00.\nIf you would like to know more about the position, you are welcome to contact the recruiting manager, Maria Olsson Team Manager, Maria.Olsson@myntro.com\nIf you have questions about the recruitment process, please contact our Talent Acquisition Specialist, Azra Semic, azra.semic@myntro.com.\nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"Collector Assistant - Call Center","description_original":"OM TJ\u00c4NSTEN\nSom Collector Assistant blir du en del av v\u00e5rt Call Center-team, som idag best\u00e5r av sex medarbetare och arbetar n\u00e4ra \u00f6vriga grupper inom Servicing. Tillsammans \u00e4r ni en viktig kontaktpunkt f\u00f6r v\u00e5ra g\u00e4lden\u00e4rer och spelar en central roll i att hj\u00e4lpa m\u00e4nniskor att hitta l\u00f6sningar p\u00e5 sina betalningsproblem och ta sig mot en skuldfri situation.\nI rollen arbetar du framf\u00f6r allt med att hantera v\u00e5ra uppdragsgivares f\u00f6rfallna fordringar genom olika typer av inkasso\u00e5tg\u00e4rder i form av uppr\u00e4ttande av amorteringsplaner, att f\u00e5 in slutbetalningar per telefon samt att utf\u00f6ra p\u00e5minnelseservicesamtal (s.k. Pre Collection).\nDina huvudsakliga arbetsuppgifter best\u00e5r fr\u00e4mst av att\u2026\n\nKontakta g\u00e4lden\u00e4rer via telefon och erbjuda amorteringsplaner eller slutbetalning av den innevarande skulden.\n\n\nF\u00f6lja upp amorteringsplaner och aktivt arbeta mot m\u00e5let om slutbetalning.\n\n\nRinga ut till g\u00e4lden\u00e4rer i riktade telefonkampanjer.\n\n\nAdministrera och uppdatera information i v\u00e5rt aff\u00e4rssystem, exempelvis personnummer, telefonnummer och adresser.\n\n\nF\u00f6r att du ska f\u00e5 en bra start hos oss f\u00e5r du gedigen utbildning, introduktion och samtalscoachning enligt v\u00e5rt utbildningsprogram. Vi vill ge dig r\u00e4tt f\u00f6ruts\u00e4ttningar att k\u00e4nna dig trygg i rollen, utvecklas och lyckas tillsammans med teamet.\nVEM S\u00d6KER VI?\nF\u00f6r att trivas och lyckas i rollen tror vi att du \u00e4r resultat- och l\u00f6sningsorienterad och motiveras av att driva dina uppgifter fram\u00e5t och komma i m\u00e5l. Du \u00e4r trygg i din kommunikation och har l\u00e4tt f\u00f6r att anpassa ditt s\u00e4tt att kommunicera efter olika m\u00e4nniskor och situationer. Eftersom en stor del av arbetet sker via telefon \u00e4r du bekv\u00e4m med att ta kontakt, f\u00f6ra dialog och argumentera p\u00e5 ett tydligt och respektfullt s\u00e4tt.\nVi ser g\u00e4rna att du har tidigare erfarenhet av kundservice eller annan roll d\u00e4r du har haft mycket kontakt med m\u00e4nniskor, men det \u00e4r inget krav. Det viktigaste \u00e4r att du tycker om att prata med m\u00e4nniskor, har en grundl\u00e4ggande ekonomisk f\u00f6rst\u00e5else och trivs med att arbeta tillsammans med andra. Du \u00e4r ocks\u00e5 noggrann, strukturerad och har l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya system och arbetsuppgifter.\nINTRESSERAD? - V\u00c4LKOMMEN MED DIN ANS\u00d6KAN!\nTj\u00e4nsten \u00e4r p\u00e5 deltid, 75% (30 timmar per vecka) och anst\u00e4llningen inleds med en provanst\u00e4llning med m\u00f6jlighet till tillsvidareanst\u00e4llning. Vi rekryterar l\u00f6pande och tilltr\u00e4de sker enligt \u00f6verenskommelse.\nArbetstiden \u00e4r f\u00f6rlagd, m\u00e5ndag\u2013torsdag kl. 10.00\u201316.00 och fredag kl. 09.00\u201315.00.\nOm du vill veta mer om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta rekryterande chef, Maria Olsson Team Manager, Maria.Olsson@myntro.com\nHar du fr\u00e5gor om rekryteringsprocessen \u00e4r du v\u00e4lkommen att kontakta v\u00e5r Talent Acquistion Specialist, Azra Semic, azra.semic@myntro.com.\nVarmt v\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Nils Ericsonsgatan 17","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.709037193798,"longitude":11.970389221645},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Myntro Collect AB","postcode":"41103","positions":1,"profession":"Inkassohandl\u00e4ggare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/careers.myntro.se","scope_of_work":"0\u2013100 %","working_hours":"Deltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Myntro | Sweden","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"maria.olsson@myntro.com","images":[],"published_at":"2026-08-26T10:41:57+00:00","expires_at":"2027-02-22T23:59:59+00:00","created_at":"2026-08-27T03:26:04+00:00","updated_at":"2026-08-27T04:01:09+00:00"}}