{"data":{"id":215627,"slug":"commercial-support-center-specialist-lernia-falun","type":"job","title":"Commercial Support Center Specialist | Lernia | Falun","description":"Are you customer-focused, organized, and thrive in a role with multiple points of contact? We are now looking for a Commercial Support Center Specialist for a consulting assignment at an international industrial company in Falun.\n\nIn this role, you will work closely with customers and internal departments to ensure efficient order flows, high customer satisfaction, and effective collaboration between customer service, logistics, and finance.\n\nAbout the Position\n\nAs a Commercial Support Center Specialist, you will have a central role in the operation where you are responsible for order management, delivery coordination, and customer support. You work closely with several departments and contribute to ensuring efficient processes and positive customer experiences.\n\nYour responsibilities will include:\n\n\u2022 Registration and tracking of sales orders and projects\n\n\u2022 Delivery coordination and follow-up of shipments\n\n\u2022 Management and updating of customer data in ERP systems\n\n\u2022 Handling of customer inquiries and complaints\n\n\u2022 Collaboration with logistics, finance, and quality functions\n\n\u2022 Tracking and analysis of order and delivery data\n\n\u2022 Contributing to development and improvement of processes and work methods\n\nThis role involves many contact points and suits you if you enjoy coordinating, problem-solving, and providing excellent service both internally and externally. The assignment begins with a fixed-term employment of 6 months with the possibility of extension.\n\nAbout You\n\nFormal Qualifications\n\nWe are looking for someone who is customer-oriented, meticulous, and well-organized. You enjoy handling multiple tasks simultaneously and are skilled at building strong relationships with both customers and colleagues.\n\nYou have:\n\n\u2022 Experience in customer service, order management, administration, or similar work\n\n\u2022 Strong knowledge of Microsoft Office\n\n\u2022 Fluent Swedish and English skills, both spoken and written\n\n\u2022 Good organizational skills and a structured work approach\n\n\u2022 Ability to work independently and collaborate with multiple departments\n\nDesirable Qualifications\n\nIt is advantageous if you have:\n\n\u2022 Experience with ERP systems\n\n\u2022 Experience in order administration or delivery coordination\n\n\u2022 Experience in complaints handling\n\n\u2022 Experience from manufacturing industry or international operations\n\n\u2022 Experience with analysis and tracking of business data\n\nAs a person, you are solution-oriented, communicative, and customer-focused. You have a positive attitude, work meticulously, and thrive in a role where you can combine administration, customer contact, and coordination.\n\nWorking with Us\n\nAs a staffing consultant employee with us, you will always receive a competitive salary, vacation, pension contributions, insurance, and coverage under our collective agreement. We want you to feel good working with us, so we naturally offer our consultants wellness allowances and occupational health services. During your employment, you will have a consultant manager who is responsible for your assignment and ensures that you are satisfied in your workplace, provides support, and helps you develop in your professional role.\n\nAbout Lernia\n\nLernia is one of Sweden's leading staffing and recruitment companies and operates throughout the country. With our extensive network, we offer exciting jobs at attractive employers and brands that help you develop your skills and career, both in the long and short term.\n\nHow to Apply\n\nTo apply for the position, scroll down to the application form below. Selection and interviews are conducted on a rolling basis, so submit your application today! If you have any questions, please feel free to contact us via email: bemanning.gavle@lernia.se\n\nBackground Check\n\nBackground checks are included in our positions as part of the recruitment process. If you advance in the process, you will need to verify your identity via BankID before the check is conducted.","language":"sv","is_translated":true,"title_original":"Commercial Support Center Specialist | Lernia | Falun","description_original":"\u00c4r du serviceinriktad, strukturerad och trivs i en roll med m\u00e5nga kontaktytor? Nu s\u00f6ker vi en Commercial Support Center Specialist till ett konsultuppdrag hos ett internationellt industrif\u00f6retag i Falun.\nI rollen f\u00e5r du arbeta n\u00e4ra kunder och interna funktioner f\u00f6r att s\u00e4kerst\u00e4lla effektiva orderfl\u00f6den, h\u00f6g kundn\u00f6jdhet och ett v\u00e4lfungerande samarbete mellan kundservice, logistik och ekonomi.\nOm tj\u00e4nsten\nSom Commercial Support Center Specialist f\u00e5r du en central roll i verksamheten d\u00e4r du ansvarar f\u00f6r orderhantering, leveranskoordinering och kundsupport. Du arbetar n\u00e4ra flera avdelningar och bidrar till att s\u00e4kerst\u00e4lla effektiva processer och positiva kundupplevelser.\nDina arbetsuppgifter innefattar bland annat:\n\nRegistrering och uppf\u00f6ljning av f\u00f6rs\u00e4ljningsorder och projekt\n\n\nLeveranskoordinering och uppf\u00f6ljning av leveranser\n\n\nHantering och uppdatering av kunddata i ERP-system\n\n\nHantering av kundf\u00f6rfr\u00e5gningar och reklamationer\n\n\nSamarbete med logistik-, ekonomi- och kvalitetsfunktioner\n\n\nUppf\u00f6ljning och analys av order- och leveransdata\n\n\nBidra till utveckling och f\u00f6rb\u00e4ttring av processer och arbetss\u00e4tt\n\n\nRollen inneb\u00e4r m\u00e5nga kontaktytor och passar dig som trivs med att koordinera, l\u00f6sa problem och skapa god service b\u00e5de internt och externt. Uppdraget inleds med en visstidsanst\u00e4llning p\u00e5 6 m\u00e5nader med m\u00f6jlighet till f\u00f6rl\u00e4ngning.\nOm dig\nFormell kompetens\nVi s\u00f6ker dig som \u00e4r serviceorienterad, noggrann och strukturerad. Du trivs med att hantera flera arbetsuppgifter parallellt och har l\u00e4tt f\u00f6r att skapa goda relationer med b\u00e5de kunder och kollegor.\nDu har:\n\nErfarenhet av kundservice, orderhantering, administration eller liknande arbete\n\n\nGoda kunskaper i Microsoft Office\n\n\nFlytande kunskaper i svenska och engelska, b\u00e5de i tal och skrift\n\n\nGod organisatorisk f\u00f6rm\u00e5ga och ett strukturerat arbetss\u00e4tt\n\n\nF\u00f6rm\u00e5ga att arbeta sj\u00e4lvst\u00e4ndigt och samarbeta med flera olika funktioner\n\n\nMeriterande\nDet \u00e4r meriterande om du har:\n\nErfarenhet av ERP-system\n\n\nErfarenhet av orderadministration eller leveranskoordinering\n\n\nErfarenhet av reklamationshantering\n\n\nErfarenhet fr\u00e5n tillverkande industri eller internationell verksamhet\n\n\nErfarenhet av analys och uppf\u00f6ljning av aff\u00e4rsdata\n\n\nSom person \u00e4r du l\u00f6sningsorienterad, kommunikativ och serviceinriktad. Du har ett positivt f\u00f6rh\u00e5llningss\u00e4tt, arbetar noggrant och trivs i en roll d\u00e4r du f\u00e5r kombinera administration, kundkontakt och koordinering.\nSom en av oss\nSom anst\u00e4lld bemanningskonsult hos oss f\u00e5r du alltid en marknadsm\u00e4ssig l\u00f6n, semester, pensionsavs\u00e4ttning, f\u00f6rs\u00e4kringar och anslutning till v\u00e5rt kollektivavtal. Vi vill att du ska m\u00e5 bra hos oss s\u00e5 sj\u00e4lvklart erbjuder vi v\u00e5ra konsulter friskv\u00e5rdsbidrag och f\u00f6retagsh\u00e4lsov\u00e5rd. Under din anst\u00e4llning har du en konsultchef som \u00e4r ansvarig f\u00f6r ditt uppdrag och ser till att du trivs p\u00e5 din arbetsplats och st\u00f6ttar dig samt utvecklar dig i din yrkesroll.\nOm Lernia\nLernia \u00e4r ett av Sveriges ledande bemannings- och rekryteringsf\u00f6retag och finns \u00f6ver hela landet. Med v\u00e5rt omfattande n\u00e4tverk erbjuder vi sp\u00e4nnande jobb hos attraktiva arbetsgivare och varum\u00e4rken som hj\u00e4lper dig att utveckla din kompetens och karri\u00e4r, b\u00e5de p\u00e5 l\u00e5ng och kort sikt.\nHur du s\u00f6ker tj\u00e4nsten\nF\u00f6r att s\u00f6ka tj\u00e4nsten, scrolla ner till ans\u00f6kningsformul\u00e4ret nedan. Urval och intervjuer sker l\u00f6pande, s\u00e5 skicka in din ans\u00f6kan redan idag! Om du har n\u00e5gra fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta oss via e-post: bemanning.gavle@lernia.se\nBakgrundskontroll\nI v\u00e5ra tj\u00e4nster ing\u00e5r bakgrundskontroll som en del av rekryteringsprocessen. Om du g\u00e5r vidare i processen kommer du beh\u00f6va verifiera din identitet via BankID innan kontroll genomf\u00f6rs.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Falu kommun","full_address":null,"city":"Falun","country":"SE","latitude":60.605944323065,"longitude":15.625506995925},"metadata":{"region":"Dalarnas l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Lernia Bemanning AB","postcode":"79160","positions":1,"profession":"Orderadministrat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.lernia.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Lernia Bemanning & Rekrytering","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":2,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"bemanning.gavle@lernia.se","images":[],"published_at":"2026-09-16T16:30:36+00:00","expires_at":"2026-09-22T23:59:59+00:00","created_at":"2026-09-17T03:55:40+00:00","updated_at":"2026-09-19T03:02:24+00:00"}}