{"data":{"id":16510,"slug":"crm-specialista-retence-zakazniku-loyalty-manager","type":"job","title":"CRM Specialist | Customer Retention & Loyalty Manager","description":"We are looking for an experienced and independent professional for the position of CRM Specialist | Customer Retention & Loyalty Manager at ALORI, a rapidly growing Czech company that processes thousands of orders daily and is building a strong customer base in the Czech Republic and abroad.\nThe main responsibility is to develop communication with existing customers with the goal of increasing repeat purchases, long-term customer loyalty, and overall customer database value. The employee will be responsible for creating and managing email marketing campaigns, automated scenarios, customer segmentation, personalized communication, win-back campaigns, cross-sell and upsell strategies, and other activities aimed at increasing repeat orders.\nThe role also includes managing customer databases, evaluating campaign effectiveness, proposing new retention strategies, and collaborating with the marketing team on improving customer experience. We expect experience with CRM tools, email marketing, or e-commerce environments. Experience with automation, AI technologies, and a focus on performance and business results is an advantage.\nWe are looking for someone who understands that the company's greatest value is not only in acquiring new customers, but also in how to effectively work with the existing customer base and increase its value over time.\n\nEmployee Benefits:\nWe offer work in a stable and rapidly growing Czech e-commerce company ALORI that processes thousands of orders daily and has great potential for further growth in the Czech Republic and abroad.\nIn this position, your work will directly impact the company's revenue and profit growth through increased repeat purchases and building long-term customer loyalty. You will have great scope for your own ideas, independent decision-making, and implementing new strategies.\nYou will work with modern CRM tools, automation, and the latest AI technologies that we actively use for company growth. We offer fair financial compensation, career growth opportunities, a modern work environment, a friendly team, employee discounts on company products, and work in a company where decisions are made quickly and the results of your work are truly visible.\n\nContact by email ONLY.","language":"cs","is_translated":true,"title_original":"CRM specialista | Retence z\u00e1kazn\u00edk\u016f & Loyalty Manager","description_original":"Hled\u00e1me zku\u0161en\u00e9ho a samostatn\u00e9ho pracovn\u00edka na pozici CRM specialista | Retence z\u00e1kazn\u00edk\u016f & Loyalty Manager do rychle rostouc\u00ed \u010desk\u00e9 spole\u010dnosti ALORI, kter\u00e1 ka\u017ed\u00fd den odbavuje tis\u00edce objedn\u00e1vek a dlouhodob\u011b buduje silnou z\u00e1kaznickou z\u00e1kladnu v \u010cesk\u00e9 republice i zahrani\u010d\u00ed.\nHlavn\u00ed n\u00e1pln\u00ed pr\u00e1ce je rozvoj komunikace se st\u00e1vaj\u00edc\u00edmi z\u00e1kazn\u00edky s c\u00edlem zvy\u0161ovat opakovan\u00e9 n\u00e1kupy, dlouhodobou loajalitu z\u00e1kazn\u00edk\u016f a celkovou hodnotu z\u00e1kaznick\u00e9 datab\u00e1ze. Pracovn\u00edk bude zodpov\u011bdn\u00fd za tvorbu a spr\u00e1vu e-mail marketingov\u00fdch kampan\u00ed, automatizovan\u00fdch sc\u00e9n\u00e1\u0159\u016f, segmentaci z\u00e1kazn\u00edk\u016f, personalizovanou komunikaci, win-back kampan\u011b, cross-sell a upsell strategie a dal\u0161\u00ed aktivity zam\u011b\u0159en\u00e9 na zvy\u0161ov\u00e1n\u00ed opakovan\u00fdch objedn\u00e1vek.\nSou\u010d\u00e1st\u00ed pr\u00e1ce je tak\u00e9 spr\u00e1va z\u00e1kaznick\u00fdch datab\u00e1z\u00ed, vyhodnocov\u00e1n\u00ed \u00fasp\u011b\u0161nosti jednotliv\u00fdch kampan\u00ed, n\u00e1vrhy nov\u00fdch reten\u010dn\u00edch strategi\u00ed a spolupr\u00e1ce s marketingov\u00fdm t\u00fdmem na zlep\u0161ov\u00e1n\u00ed z\u00e1kaznick\u00e9 zku\u0161enosti. O\u010dek\u00e1v\u00e1me zku\u0161enosti s CRM n\u00e1stroji, e-mail marketingem nebo e-commerce prost\u0159ed\u00edm. V\u00fdhodou jsou zku\u0161enosti s automatizacemi, AI technologiemi a orientace na v\u00fdkon a obchodn\u00ed v\u00fdsledky.\nHled\u00e1me \u010dlov\u011bka, kter\u00fd ch\u00e1pe, \u017ee nejv\u011bt\u0161\u00ed hodnota firmy nen\u00ed pouze v z\u00edsk\u00e1v\u00e1n\u00ed nov\u00fdch z\u00e1kazn\u00edk\u016f, ale tak\u00e9 v tom, jak efektivn\u011b pracovat se st\u00e1vaj\u00edc\u00ed z\u00e1kaznickou z\u00e1kladnou a dlouhodob\u011b zvy\u0161ovat jej\u00ed hodnotu.\n\nZam\u011bstnaneck\u00e9 v\u00fdhody:\nNab\u00edz\u00edme pr\u00e1ci ve stabiln\u00ed a rychle rostouc\u00ed \u010desk\u00e9 e-commerce spole\u010dnosti ALORI, kter\u00e1 ka\u017ed\u00fd den odbavuje tis\u00edce objedn\u00e1vek a m\u00e1 velk\u00fd prostor pro dal\u0161\u00ed r\u016fst v \u010cesk\u00e9 republice i zahrani\u010d\u00ed.\nNa t\u00e9to pozici bude tvoje pr\u00e1ce p\u0159\u00edmo ovliv\u0148ovat r\u016fst obratu i zisku spole\u010dnosti prost\u0159ednictv\u00edm zvy\u0161ov\u00e1n\u00ed opakovan\u00fdch n\u00e1kup\u016f a budov\u00e1n\u00ed dlouhodob\u00e9 z\u00e1kaznick\u00e9 loajality. Dostane\u0161 velk\u00fd prostor pro vlastn\u00ed n\u00e1pady, samostatn\u00e9 rozhodov\u00e1n\u00ed a realizaci nov\u00fdch strategi\u00ed.\nBude\u0161 pracovat s modern\u00edmi CRM n\u00e1stroji, automatizacemi a nejnov\u011bj\u0161\u00edmi AI technologiemi, kter\u00e9 aktivn\u011b vyu\u017e\u00edv\u00e1me pro r\u016fst firmy. Nab\u00edz\u00edme f\u00e9rov\u00e9 finan\u010dn\u00ed ohodnocen\u00ed, mo\u017enost kari\u00e9rn\u00edho r\u016fstu, modern\u00ed pracovn\u00ed prost\u0159ed\u00ed, p\u0159\u00e1telsk\u00fd kolektiv, zam\u011bstnaneck\u00e9 slevy na produkty spole\u010dnosti a pr\u00e1ci ve firm\u011b, kde se rozhoduje rychle a v\u00fdsledky pr\u00e1ce jsou skute\u010dn\u011b vid\u011bt.\n\nKontakt POUZE e-mailem.","price":"30000.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Olomouc","country":"CZ","latitude":49.5940567,"longitude":17.251143},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"Olomouck\u00fd kraj","employer":"Alori Nano Distribution s.r.o.","positions":1,"profession":"CRM specialista | Retence z\u00e1kazn\u00edk\u016f & Loyalty Manager","start_date":"2026-09-01","salary_from":30000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"07396252","min_education":"Z\u00e1kladn\u00ed + praktick\u00e1 \u0161kola","contact_person":"Tom\u00e1\u0161 Lekl","hours_per_week":40,"employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"33147560711"},"user_id":null,"is_sponsored":false,"views_count":12,"ai_views_count":13,"bot_views_count":0,"ai_vendor_counts":{"other":4,"openai":5,"anthropic":4},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"776 800 008","owner_email":"tomas.lekl@alori.cz","images":[],"published_at":"2026-05-18T00:00:00+00:00","expires_at":null,"created_at":"2026-06-17T13:00:20+00:00","updated_at":"2026-09-16T02:09:01+00:00"}}