{"data":{"id":226351,"slug":"customer-service-norden","type":"job","title":"Customer Service Norden","description":"Tremco CPG is seeking a service-oriented and well-organized customer service professional for our Nordic team in G\u00f6teborg. You will take on a varied role involving customer service, order management, administration, and operational support for Sweden and Norway. This is a full-time position with a fixed-term contract for a minimum of 12 months, with the possibility of extension.\n\n\n### Responsibilities\n\n\nAs a Customer Service Professional, you will be an important contact between our customers and internal departments. You will work with customers and operations in Sweden, Norway, and Denmark, collaborating closely with colleagues in customer service, logistics, and product management.\nYour main responsibilities will be to:\n* Provide excellent customer service to customers in Sweden and Norway.\n* Register and manage customer orders in a correct and efficient manner.\n* Answer customer inquiries via 20% phone and 80% email.\n* Ensure that product information is accurate, complete, and up to date.\n* Provide administrative and operational support to various parts of the business.\n* Identify opportunities to improve work methods and processes.\n\n\nWe are looking for someone who is:\nService-oriented and customer-focused.\n\n\nThorough, structured, and organized.\n\n\nProactive and solution-oriented.\n\n\nIndependent while also enjoying collaboration with others.\n\n\nAccustomed to prioritizing and managing multiple tasks simultaneously.\n\n\nFlexible, positive, and interested in learning new things.\n\n\n\n### Qualifications\n\n\nWe are looking for someone with experience in customer service, customer success, or similar administrative work.\n\n\nWe would like to see that you have:\n\n\n* Experience in customer service, customer success, or a similar role.\n* Strong IT skills.\n* Experience with SAP or product information systems is a plus.\n* Excellent Swedish and English skills, both spoken and written.\n* Ability to communicate professionally with customers and partners.\n\n\nYou need to be able to work in a structured manner, manage multiple tasks simultaneously, and communicate professionally with both customers and colleagues.\n\n\nAbout Tremco CPG\nTremco CPG Europe is part of RPM International Inc., a global manufacturer of building products.\nWe develop solutions that help protect, repair, and improve buildings. Our product range includes sealants and adhesives, waterproofing membranes, liquid flooring systems, passive fire protection, and building envelope solutions.\nTremco CPG operates in several markets across Europe and globally, combining international experience with local market knowledge.\nWith us, you will have the opportunity to work in an international organization with established brands in the construction industry.\n\n\nWhat We Offer\nAt Tremco CPG, you will have a varied role with your own responsibility and opportunities for development.\nWe offer:\nFull-time employment in an international organization.\n\n\nHybrid work.\n\n\nA varied role with your own responsibility.\n\n\nThe opportunity to work with customers and operations across two Nordic markets.\n\n\nAn engaged and collaborative team.\n\n\nThe opportunity to work with established brands in the construction industry.\n\n\nOpportunities for professional development and career advancement.\n\n\nA work environment where collaboration and continuous development are in focus.","language":"sv","is_translated":true,"title_original":"Customer Service Norden  ","description_original":"Tremco CPG s\u00f6ker en serviceinriktad och strukturerad kundtj\u00e4nstmedarbetare till v\u00e5rt nordiska team i G\u00f6teborg. Du f\u00e5r en varierad roll med kundservice, orderhantering, administration och verksamhetsst\u00f6d mot Sverige och Norge. Tj\u00e4nsten \u00e4r p\u00e5 heltid och \u00e4r en visstidsanst\u00e4llning p\u00e5 minst 12 m\u00e5nader, med m\u00f6jlighet till f\u00f6rl\u00e4ngning.\n\n\n### Arbetsuppgifter\n\n\nSom Kundtj\u00e4nstmedarbetare blir du en viktig kontakt mellan v\u00e5ra kunder och interna funktioner. Du arbetar mot kunder och verksamhet i Sverige och Norge Danmark och samarbetar n\u00e4ra kollegor inom bland annat kundservice, logistik, produktledning.\nDina huvudsakliga arbetsuppgifter \u00e4r att:\n* Ge god kundservice till kunder i Sverige och Norge.\n* Registrera och hantera kundorder p\u00e5 ett korrekt och effektivt s\u00e4tt.\n* Besvara kundfr\u00e5gor via 20% telefon och 80% e-post.\n* S\u00e4kerst\u00e4lla att produktinformationen \u00e4r korrekt, komplett och uppdaterad.\n* Ge administrativt och operativt st\u00f6d till olika delar av verksamheten.\n* Identifiera m\u00f6jligheter att f\u00f6rb\u00e4ttra arbetss\u00e4tt och processer.\n\n\nVi s\u00f6ker dig som \u00e4r:\nServiceinriktad och kundfokuserad.\n\n\nNoggrann, strukturerad och organiserad.\n\n\nInitiativtagande och l\u00f6sningsorienterad.\n\n\nSj\u00e4lvst\u00e4ndig samtidigt som du trivs med att samarbeta med andra.\n\n\nVan vid att prioritera och hantera flera arbetsuppgifter samtidigt.\n\n\nFlexibel, positiv och intresserad av att l\u00e4ra dig nya saker.\n\n\n\n### Kvalifikationer\n\n\nVi s\u00f6ker dig som har erfarenhet av kundservice, customer eller liknande administrativt arbete.\n\n\nVi ser g\u00e4rna att du har:\n\n\n* Erfarenhet av kundservice, customer success, eller liknande roll.\n* Goda IT-kunskaper.\n* Erfarenhet av SAP, eller produktinformationssystem \u00e4r meriterande.\n* Mycket goda kunskaper i svenska och engelska, b\u00e5de i tal och skrift.\n* F\u00f6rm\u00e5ga att kommunicera professionellt kunder och samarbetspartners.\n\n\nDu beh\u00f6ver kunna arbeta strukturerat, hantera flera arbetsuppgifter samtidigt och kommunicera professionellt med b\u00e5de kunder och kollegor.\n\n\nOm Tremco CPG\nTremco CPG Europe \u00e4r en del av RPM International Inc., en global tillverkare av byggprodukter.\nVi utvecklar l\u00f6sningar som hj\u00e4lper till att skydda, reparera och f\u00f6rb\u00e4ttra byggnader. V\u00e5rt produktsortiment omfattar bland annat t\u00e4tningsmedel och lim, t\u00e4tskikt, flytande golvsystem, passivt brandskydd samt l\u00f6sningar f\u00f6r byggnaders klimatskal.\nTremco CPG finns p\u00e5 flera marknader i Europa och globalt och kombinerar internationell erfarenhet med kunskap om lokala marknader.\nHos oss f\u00e5r du m\u00f6jlighet att arbeta i en internationell organisation med etablerade varum\u00e4rken inom byggbranschen.\n\n\nVi erbjuder\nHos Tremco CPG f\u00e5r du en varierad roll med eget ansvar och m\u00f6jlighet att utvecklas.\nVi erbjuder:\nHeltidsarbete i en internationell organisation.\n\n\nHybridarbete.\n\n\nEn varierad roll med eget ansvar.\n\n\nM\u00f6jlighet att arbeta med kunder och verksamhet p\u00e5 tv\u00e5 nordiska marknader.\n\n\nEtt engagerat och samarbetsinriktat team.\n\n\nM\u00f6jlighet att arbeta med etablerade varum\u00e4rken inom byggbranschen.\n\n\nM\u00f6jligheter till kompetensutveckling och karri\u00e4rutveckling.\n\n\nEn arbetsmilj\u00f6 d\u00e4r samarbete och kontinuerlig utveckling st\u00e5r i fokus.","available_locales":["en"],"price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Polhemsplatsen 5","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.708704397731,"longitude":11.977815200206},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"12 m\u00e5nader \u2013 upp till 2 \u00e5r","employer":"Tremco CPG Sweden AB","postcode":"41111","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.tremcocpg.eu\/sv-se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Naimo Khreis","employment_type":"temporary","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Tremco CPG Sweden AB","experience_required":true,"employment_type_label":"Vikariat"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":2,"bot_views_count":1,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"naimo.khreis@tremcocpg.com","images":[],"published_at":"2026-09-22T13:57:35+00:00","expires_at":"2026-10-09T23:59:59+00:00","created_at":"2026-09-23T04:08:45+00:00","updated_at":"2026-09-27T00:20:06+00:00"}}