{"data":{"id":162777,"slug":"customer-service-specialist-heltid-danskasvenska-solna","type":"job","title":"Customer Service Specialist \u2013 Full Time (Danish\/Swedish) Solna","description":"Barona is an authorized recruitment and staffing company. We offer customer service outsourcing and use the latest technology to create efficient and profitable partnerships. We offer exciting opportunities for those who want to take the next step in their career.\nBarona was founded in Helsinki, Finland in 1999. Today we are present in 10 countries\ud83c\udf0f\nAre you a Danish speaker who enjoys helping people? Do you want to gain valuable experience in IT and support at an international company where you receive training and development opportunities?\nStart: Immediately or by agreement\nScope: Full time 100% - working hours are office hours Monday-Friday\nLocation: Our office in Solna Strand\nDo you speak both Danish and Swedish fluently and are looking for a job in customer service? Then this could be the right opportunity for you! We are now looking for a Customer Service Specialist for our team in Solna.\nAbout the role\nIn this role, you will provide customer service for several of our partners via phone, chat, and email. You help customers with questions, provide support, and work to create a positive customer experience in every interaction.\nYou will become part of an engaged team where service and collaboration are in focus.\nIn the role you will be responsible for:\nHandling incoming support tickets\nTroubleshooting and resolving technical issues\nRegistering, prioritizing, and following up on incidents and service requests\nCreating user accounts and managing permissions\nResetting passwords and administering users in Active Directory\nEnsuring a professional and positive customer experience\n\nNo two days are alike and you will have the opportunity to develop both your technical knowledge and your service skills.\nWe are looking for you who:\nSpeak fluent Danish and Swedish and have good English skills\nAre service-minded and enjoy customer contact\nAre structured and solution-oriented\nHave good collaboration skills and enjoy working in a team\n\nPrevious customer service experience is a plus but not a requirement \u2013 you will receive thorough onboarding with us!\nWhy Barona?\nWith us, you become part of a competent, relaxed, and international team where we work together with a good team spirit. We offer you:\nComprehensive onboarding and regular training \u2013 we highly value our employees' professional development\nA positive and knowledgeable team around you\nOpportunity to develop as an IT specialist\nA stable and reliable employer and a work environment with documented high job satisfaction\n\nWorking hours and employment\nFull time, fixed hours Monday\u2013Friday 8 am\u20135 pm\nSalary: 21,325 \u2013 24,482 kr\/month depending on experience and language skills\n\nWe have a collective agreement\nInterested?\nPlease submit your application as soon as possible. We invite candidates for interviews on an ongoing basis and fill positions as soon as the right people are found.\n\n\nNote: For security reasons, we handle all applications through our digital recruitment system and do not process applications via email.\nMore about Barona\nBarona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malm\u00f6, Falun, and Str\u00f6msund but deliver staffing solutions throughout the country. We offer our customers a visionary and future-adapted partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on our entire organization being customer-oriented and challenging traditional thinking when it comes to service offerings and business development. Through our focus on innovation and digitalization, we can constantly stay at the forefront of modern recruitment.\nRead more here: https:\/\/barona.se\/om-barona\/\nNO RESPONSE","language":"sv","is_translated":true,"title_original":"Customer Service Specialist \u2013 Heltid (Danska\/Svenska) Solna","description_original":"Barona \u00e4r ett auktoriserat rekryterings- och bemanningsf\u00f6retag. Vi erbjuder outsourcing av kundservice och anv\u00e4nder den senaste tekniken f\u00f6r att skapa effektiva och l\u00f6nsamma partnerskap. Vi erbjuder sp\u00e4nnande m\u00f6jligheter till dig som vill ta n\u00e4sta steg i karri\u00e4ren. \nBarona grundades i Helsingfors, Finland 1999. Idag finns vi i 10 l\u00e4nder\ud83c\udf0f\n\u00c4r du dansktalande och gillar att hj\u00e4lpa m\u00e4nniskor? Vill du f\u00e5 v\u00e4rdefull erfarenhet inom IT och support i ett internationellt bolag d\u00e4r du f\u00e5r utbildning och utvecklingsm\u00f6jligheter?\nStart: Omg\u00e5ende eller enligt \u00f6verenskommelse\nOmfattning: Heltid 100% arbetstiderna \u00e4r kontorstider m\u00e5ndag-fredag\nPlats: V\u00e5rt kontor i Solna Strand\nTalar du b\u00e5de danska och svenska flytande och s\u00f6ker ett arbete inom kundservice? D\u00e5 kan detta vara r\u00e4tt m\u00f6jlighet f\u00f6r dig! Vi s\u00f6ker nu en Customer Service Specialist till v\u00e5rt team i Solna.\u00a0\nOm rollen\nI rollen kommer du att ge kundservice f\u00f6r flera av v\u00e5ra samarbetspartner via telefon, chatt och e-post. Du hj\u00e4lper kunder med fr\u00e5gor, ger support och arbetar f\u00f6r att skapa en positiv kundupplevelse i varje kontakt.\nDu blir en del av ett engagerat team d\u00e4r service och samarbete st\u00e5r i fokus.\nI rollen ansvarar man bland annat f\u00f6r att:\nHantera inkommande support\u00e4renden\nFels\u00f6ka och l\u00f6sa tekniska problem\nRegistrera, prioritera och f\u00f6lja upp incidenter och servicef\u00f6rfr\u00e5gningar\nSkapa anv\u00e4ndarkonton och hantera beh\u00f6righeter\n\u00c5terst\u00e4lla l\u00f6senord och administrera anv\u00e4ndare i Active Directory\nS\u00e4kerst\u00e4lla en professionell och positiv kundupplevelse\n\nIngen dag \u00e4r den andra lik och du f\u00e5r m\u00f6jlighet att utveckla b\u00e5de dina tekniska kunskaper och din servicef\u00f6rm\u00e5ga.\nVi s\u00f6ker dig som:\nTalar flytande danska och svenska och har goda kunskaper i engelska\n\u00c4r serviceminded och trivs med kundkontakt\n\u00c4r strukturerad och l\u00f6sningsorienterad\nHar god samarbetsf\u00f6rm\u00e5ga och tycker om att arbeta i team\n\nTidigare erfarenhet av kundservice \u00e4r meriterande men inte ett krav, du f\u00e5r en grundlig introduktion hos oss!\nVarf\u00f6r Barona?\nHos oss blir du en del av ett kompetent, avslappnat och internationellt team d\u00e4r vi arbetar tillsammans och med en god teamk\u00e4nsla. Vi erbjuder dig:\nEn omfattande introduktion och regelbundna utbildningar \u2013 vi v\u00e4rdes\u00e4tter v\u00e5ra medarbetares professionella utveckling h\u00f6gt\nEtt positivt och kunnigt team omkring dig\nM\u00f6jlighet att utvecklas som IT\u2011specialist\nEn stabil och p\u00e5litlig arbetsgivare och en arbetsmilj\u00f6 med dokumenterat h\u00f6g trivsel\n\nArbetstid och anst\u00e4llning\nHeltid, fasta tider m\u00e5ndag\u2013fredag kl. 8\u201317\nL\u00f6nes\u00e4ttning: 21 325 \u2013 24 482 kr\/m\u00e5n beroende p\u00e5 erfarenhet och spr\u00e5kkunskaper\n\nVi har kollektivavtal\nIntresserad?\nSkicka g\u00e4rna in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt. Vi kallar kandidater till intervju l\u00f6pande och tills\u00e4tter tj\u00e4nsterna s\u00e5 snart r\u00e4tt personer hittas.\n\n\nObservera: Av s\u00e4kerhetssk\u00e4l hanterar vi alla ans\u00f6kningar via v\u00e5rt digitala rekryteringssystem och behandlar inte ans\u00f6kningar via e\u2011post.\nMer om Barona\nBarona\u00a0\u00e4r en internationell koncern med kontor i 10 l\u00e4nder. I Sverige har vi kontor i Stockholm, G\u00f6teborg, Malm\u00f6, Falun och Str\u00f6msund men levererar l\u00f6sningar inom kompetensf\u00f6rs\u00f6rjning \u00f6ver hela landet. Vi erbjuder v\u00e5ra kunder ett vision\u00e4rt och framtidsanpassat partnerskap och v\u00e5ra medarbetare sp\u00e4nnande m\u00f6jligheter i alla skeden av karri\u00e4ren.\u00a0\u00c4nda sedan starten i Finland 1999, bygger v\u00e5r framg\u00e5ng p\u00e5 att hela v\u00e5r organisation \u00e4r kundorienterad och utmanar traditionellt t\u00e4nkande n\u00e4r det g\u00e4ller tj\u00e4nsteutbud och aff\u00e4rsutveckling. Genom v\u00e5rt fokus p\u00e5 innovation och digitalisering kan vi st\u00e4ndigt ligga i framkant n\u00e4r det g\u00e4ller modern rekrytering.\nL\u00e4s mer h\u00e4r: \u00a0https:\/\/barona.se\/om-barona\/\nINDGEN","price":"21325.00","currency":"SEK","status":"active","noindex":false,"location":{"address":null,"full_address":null,"city":"Solna","country":"SE","latitude":59.354460354879,"longitude":17.974486166533},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Barona Professionals AB","postcode":"17154","positions":1,"salary_to":24482,"profession":"Kundtj\u00e4nstmedarbetare","salary_from":21325,"salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","salary_unit":"month","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Elin Nilsson","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Barona Contact Center AB","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46725112120","owner_email":"elin.nilsson@barona.se","images":[],"published_at":"2026-08-19T11:39:21+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-20T03:05:41+00:00","updated_at":"2026-08-20T04:00:20+00:00"}}