{"data":{"id":212840,"slug":"customer-support-coordinator-till-internationellt-medtech-bolag","type":"job","title":"Customer Support Coordinator for International MedTech Company!","description":"Do you want to work in a role where you combine customer service, administration, and coordination in an international environment? Do you thrive with multiple contact points, varied tasks, and the opportunity to contribute to a business in constant development? Then this might be the role for you.\nThe company is a comprehensive provider of products and solutions to healthcare and is in an exciting phase of development where digitalization, process development, and increased Nordic collaboration are high on the agenda.\nAbout the Role\nYou will become part of a committed team responsible for delivering high-quality service to customers and internal stakeholders. The role is broad and varied and involves close collaboration with colleagues in sales, logistics, and other Nordic functions. You'll be part of a cohesive team where collaboration, knowledge sharing, and helpfulness are a natural part of everyday work. Here people help each other, think big, and collectively take responsibility for delivering excellent service to customers and colleagues.\nThe company is on an exciting development journey where digitalization, process development, and increased Nordic collaboration are in focus. More and more processes are being coordinated between the Nordic countries, which means you'll have the opportunity to help develop the customer service function of the future and contribute to new ways of working.\nKey Responsibilities\nIn the role, you will, among other things:\n\nHandle customer orders and related administration\n\n\nWork with invoicing issues and customer matters\n\n\nBe an important contact point for customers and internal functions\n\n\nCollaborate with colleagues in the Nordic region\n\n\nParticipate in projects and improvement initiatives\n\n\nContribute to the development of processes and workflows\n\n\nWork in business systems and digital tools\n\nWe Are Looking For\nWe believe you have several years of experience from customer service, order administration, coordination, or similar roles.\nTo thrive in the role, we see that you are:\n\nService-oriented and communicative\n\n\nStructured and thorough\n\n\nFlexible and solution-oriented\n\n\nAccustomed to prioritizing and managing multiple tasks in parallel\n\n\nCollaboration-oriented and unpretentious\n\n\nResponsible with a positive attitude\n\n\nQualifications\n\nExperience in customer service, administration, or order management\n\n\nGood system proficiency\n\n\nGood knowledge of Swedish and English, both spoken and written\n\n\nExperience with SAP is a merit\n\n\nUnderstanding of Scandinavian languages is a merit\n\n\nExperience from medical technology or other regulated industry is a plus\n\nWhat We Offer\nWith our client, you will become part of an international company with strong values, long-term thinking, and great focus on employee development.\nYou will be offered, among other things:\n\nHybrid work model\n\n\nWellness allowance\n\n\nBonus program\n\n\nGood development opportunities\n\n\nNordic collaboration and experience exchange\n\n\nModern office spaces\n\n\nA warm and inclusive work environment\n\n\nHere you have the opportunity to be part of an exciting transformation journey in a business that combines stability with a future focus.\nWorking Hours, Start Date, and Scope\nWorking hours are office hours Monday to Friday. This is a parental leave substitute position for approximately 12 months with a desired start date as soon as possible, preferably during November. For the right person, there may be opportunities to continue within the organization, but the employment initially concerns a temporary position.\nYou will be directly employed by our client and work from the office in Danderyd, Stockholm with good transportation options.\nHow to Apply\nWe accept applications through our website where you register your CV by clicking the \"Apply\" button at the bottom of the listing. We review applications on an ongoing basis and the position may be filled before the application deadline has expired. If you have any questions, please contact the recruitment manager Klara Andersson klara.andersson@hero.se\nWe look forward to reading your application!","language":"sv","is_translated":true,"title_original":"Customer Support Coordinator till internationellt MedTech-bolag!","description_original":"Vill du arbeta i en roll d\u00e4r du kombinerar kundservice, administration och koordinering i en internationell milj\u00f6? Trivs du med m\u00e5nga kontaktytor, varierande arbetsuppgifter och m\u00f6jligheten att bidra i en verksamhet som \u00e4r under st\u00e4ndig utveckling? D\u00e5 kan detta vara rollen f\u00f6r dig.\nF\u00f6retaget \u00e4r en helhetsleverant\u00f6r av produkter och l\u00f6sningar till sjukv\u00e5rden och befinner sig i en sp\u00e4nnande utvecklingsfas d\u00e4r digitalisering, processutveckling och \u00f6kat nordiskt samarbete st\u00e5r h\u00f6gt p\u00e5 agendan.\nOm rollen\nDu blir en del av ett sammansvetsat team som ansvarar f\u00f6r att ge kunder och interna intressenter service av h\u00f6g kvalitet. Rollen \u00e4r bred och varierad och inneb\u00e4r n\u00e4ra samarbete med kollegor inom bland annat f\u00f6rs\u00e4ljning, logistik och andra nordiska funktioner. Du blir en del av ett sammansvetsat team d\u00e4r samarbete, kunskapsdelning och hj\u00e4lpsamhet \u00e4r en naturlig del av vardagen. H\u00e4r hj\u00e4lps man \u00e5t, har h\u00f6gt i tak och tar gemensamt ansvar f\u00f6r att leverera h\u00f6g service till kunder och kollegor.\nF\u00f6retaget befinner sig i en sp\u00e4nnande utvecklingsresa d\u00e4r digitalisering, processutveckling och \u00f6kat nordiskt samarbete st\u00e5r i fokus. Allt fler processer samordnas mellan de nordiska l\u00e4nderna, vilket inneb\u00e4r att du f\u00e5r m\u00f6jlighet att vara med och utveckla framtidens kundservicefunktion och bidra till nya arbetss\u00e4tt. \nArbetsuppgifter\nI rollen kommer du bland annat att:\n\nHantera kundorder och relaterad administration\n\n\nArbeta med fakturafr\u00e5gor och kund\u00e4renden\n\n\nVara en viktig kontaktpunkt f\u00f6r kunder och interna funktioner\n\n\nSamarbeta med kollegor i Norden\n\n\nDelta i projekt och f\u00f6rb\u00e4ttringsinitiativ\n\n\nBidra till utveckling av processer och arbetss\u00e4tt\n\n\nArbeta i aff\u00e4rssystem och digitala verktyg\n\nVi s\u00f6ker dig som\nVi tror att du har n\u00e5gra \u00e5rs erfarenhet fr\u00e5n kundservice, orderadministration, koordinering eller liknande roller.\nF\u00f6r att trivas i rollen ser vi att du \u00e4r:\n\nServiceinriktad och kommunikativ\n\n\nStrukturerad och noggrann\n\n\nFlexibel och l\u00f6sningsorienterad\n\n\nVan att prioritera och hantera flera uppgifter parallellt\n\n\nSamarbetsorienterad och prestigel\u00f6s\n\n\nAnsvarstagande med ett positivt f\u00f6rh\u00e5llningss\u00e4tt\n\n\nKvalifikationer\n\nErfarenhet av kundservice, administration eller orderhantering\n\n\nGod systemvana\n\n\nGoda kunskaper i svenska och engelska, b\u00e5de i tal och skrift\n\n\nErfarenhet av SAP \u00e4r meriterande\n\n\nF\u00f6rst\u00e5else f\u00f6r skandinaviska spr\u00e5k \u00e4r meriterande\n\n\nErfarenhet fr\u00e5n medicinteknik eller annan regulatoriskt styrd bransch \u00e4r ett plus\n\nVi erbjuder\nHos v\u00e5r kund blir du en del av ett internationellt f\u00f6retag med starka v\u00e4rderingar, l\u00e5ngsiktighet och stort fokus p\u00e5 medarbetarnas utveckling.\nDu erbjuds bland annat:\n\nHybrid arbetsmodell\n\n\nFriskv\u00e5rdsbidrag\n\n\nBonusprogram\n\n\nGoda utvecklingsm\u00f6jligheter\n\n\nNordiskt samarbete och erfarenhetsutbyte\n\n\nModerna kontorslokaler\n\n\nEtt varmt och inkluderande arbetsklimat\n\n\nH\u00e4r f\u00e5r du m\u00f6jlighet att vara med p\u00e5 en sp\u00e4nnande f\u00f6r\u00e4ndringsresa i en verksamhet som kombinerar stabilitet med framtidsfokus.\nArbetstider, tilltr\u00e4de och omfattning\nArbetstiderna \u00e4r kontorstider m\u00e5ndag till fredag. Detta \u00e4r ett f\u00f6r\u00e4ldravikariat p\u00e5 cirka 12 m\u00e5nader med \u00f6nskat tilltr\u00e4de s\u00e5 snart som m\u00f6jligt, g\u00e4rna under november m\u00e5nad. F\u00f6r r\u00e4tt person kan det finnas m\u00f6jligheter vidare inom verksamheten, men anst\u00e4llningen avser initialt ett vikariat.\nDu blir direktanst\u00e4lld av v\u00e5r kund och utg\u00e5r fr\u00e5n kontoret i Danderyd, Stockholm med goda kommunikationsm\u00f6jligheter.\nHur s\u00f6ker du?\nVi tar emot ans\u00f6kningar via v\u00e5r hemsida d\u00e4r du genom att klicka p\u00e5 knappen \u201dans\u00f6k\u201d l\u00e4ngst ner i annonsen registrerar ditt cv. Vi g\u00e5r igenom ans\u00f6kningarna l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan ans\u00f6kningstiden har l\u00f6pt ut. Har du fr\u00e5gor besvaras dessa av rekryteringsansvarig Klara Andersson klara.andersson@hero.se\nVi ser fram emot att l\u00e4sa din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"112 46","full_address":null,"city":"Stockholm","country":"SE","latitude":59.336482970291,"longitude":18.031034538185},"metadata":{"region":"Stockholms l\u00e4n","employer":"Hero AB","postcode":"11246","positions":1,"profession":"Orderadministrat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/career.hero.se","employment_type":"contract","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Hero","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":0,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"klara.andersson@hero.se","images":[],"published_at":"2026-09-15T11:17:57+00:00","expires_at":"2027-03-14T23:59:59+00:00","created_at":"2026-09-16T03:20:07+00:00","updated_at":"2026-09-17T03:54:52+00:00"}}