{"data":{"id":173300,"slug":"customer-support-marketing-assistant-till-newhouse","type":"job","title":"Customer Support & Marketing Assistant at Newhouse","description":"Newhouse is seeking a service-oriented and organized Customer Support & Marketing Assistant who wants a broad role working closely with customers, stores, and marketing.\n\nThis is a role for someone who enjoys variety, has a natural talent for creating structure, and thrives on making things work smoothly in day-to-day operations. You will work with everything from customer service and store support to basic marketing tasks and office administration.\n\nAbout the Role\n\nAs a Customer Support & Marketing Assistant, you will have overall responsibility for Newhouse customer service, store support, and office services, while also supporting marketing and customer communication.\n\nYou will be a central person in the organization with many internal and external contact points. This role is perfect for someone who enjoys helping others, solving problems, and managing multiple parallel tasks.\n\nYou will work closely with the CEO\/Head of Customer and collaborate regularly with stores, e-commerce, marketing, PR agencies, and external suppliers.\n\nYour Key Responsibilities\n\n\u00b7 Handle customer service via phone and email, and manage orders, returns, and complaints.\n\u00b7 Support Newhouse stores with customer-related, administrative, and practical questions.\n\u00b7 Coordinate store support, supplier contacts, and practical matters related to our store locations.\n\u00b7 Coordinate display materials and support store events.\n\u00b7 Develop and update product descriptions and other customer communications.\n\u00b7 Coordinate customer club mailings.\n\u00b7 Plan and publish content on social media.\n\u00b7 Manage ongoing office services and administration.\n\u00b7 Support the CEO and organization with practical and administrative tasks.\n\u00b7 Perform ongoing administrative and practical assignments.\n\nWho Are You?\n\nWe believe you have a few years of experience from a service, administrative, or coordinating role and are accustomed to working with many contact points.\n\nYou are service-oriented, organized, and responsible. You like taking own initiatives and find it easy to switch between different types of tasks during a day.\n\nSince part of the role involves marketing and customer communication, we also think you have an interest in fashion, branding, and communication, as well as a good sense of language and tone.\n\nWe would like to see that you:\n\n\u00b7 Have experience in customer service, administration, or similar work.\n\u00b7 Are comfortable working digitally and quickly learn new systems.\n\u00b7 Have strong skills in Swedish and English, both spoken and written.\n\u00b7 Are proficient with Microsoft Office.\n\u00b7 Have an interest in marketing and basic production.\n\nExperience from retail, e-commerce, or fashion is a plus.\n\nAbout Newhouse\n\nNewhouse is a Swedish fashion company founded in 1986. We design and sell women's fashion with a focus on quality, craftsmanship, and a classic style that stands the test of time.\n\nWith us, you become part of a team where we work closely together and where you will have a broad role with great variety and many contact points.\n\nInitially, this position will be based at our current office in Bor\u00e5s during November and the first part of December to ensure a smooth handover. From mid-December, we are moving to our new office in Gothenburg, where the position will be based thereafter.\n\nScope: Full-time\nLocation: Initially Bor\u00e5s, then Gothenburg from mid-December\nStart date: November\n\nApplication\n\nPlease send your application (CV and a brief cover letter) to: career@newhouse.se\nApplication deadline: 2026-09-20\n\nSelections are made on an ongoing basis \u2013 don't wait to apply!\n\nWe look forward to getting to know you!\n\nBest regards,\nThe Team at Newhouse","language":"sv","is_translated":true,"title_original":"Customer Support & Marketing Assistant till Newhouse","description_original":"Newhouse s\u00f6ker en serviceinriktad och strukturerad Customer Support & Marketing Assistant som vill ha en bred roll n\u00e4ra b\u00e5de kund, butik och marknad.\nDet h\u00e4r \u00e4r en roll f\u00f6r dig som tycker om variation, har l\u00e4tt f\u00f6r att skapa struktur och trivs med att vara den som f\u00e5r saker att fungera i vardagen. Du kommer att arbeta med allt fr\u00e5n kundservice och butikssupport till enklare marknadsuppgifter och kontorsadministration.\nOm rollen\nSom Customer Support & Marketing Assistant har du ett \u00f6vergripande ansvar f\u00f6r Newhouse kundtj\u00e4nst, store support och kontorsservice, samtidigt som du st\u00f6ttar inom marknad och kundkommunikation.\nDu blir en central person i organisationen och har m\u00e5nga kontaktytor, b\u00e5de internt och externt. Rollen passar dig som tycker om att hj\u00e4lpa andra, l\u00f6sa problem och h\u00e5lla ihop flera parallella uppgifter.\nDu arbetar n\u00e4ra VD\/Head of Customer och samarbetar l\u00f6pande med butik, e-handel, marknad, PR-byr\u00e5 och externa leverant\u00f6rer.\nDina huvudsakliga arbetsuppgifter\n\u00b7      Ansvara f\u00f6r kundservice via telefon och mail samt hantera order-, retur- och reklamations\u00e4renden.\n\u00b7      St\u00f6tta Newhouse butiker i kundrelaterade, administrativa och praktiska fr\u00e5gor.\n\u00b7      Samordna butikssupport, leverant\u00f6rskontakter och praktiska fr\u00e5gor kopplade till v\u00e5ra butikslokaler.\n\u00b7      Koordinera skyltmaterial och st\u00f6tta vid butiksevent.\n\u00b7      Ta fram och uppdatera produkttexter och annan kundkommunikation.\n\u00b7      Koordinera kundklubbsutskick.\n\u00b7      Planera och publicera inneh\u00e5ll i sociala medier.\n\u00b7      Ansvara f\u00f6r l\u00f6pande kontorsservice och administration.\n\u00b7      St\u00f6tta VD och organisationen med praktiska och administrativa uppgifter.\n\u00b7      Utf\u00f6ra l\u00f6pande administrativa och praktiska uppgifter.\nVem \u00e4r du?\nVi tror att du har n\u00e5gra \u00e5rs erfarenhet fr\u00e5n en service-, administrativ eller koordinerande roll och \u00e4r van vid att arbeta med m\u00e5nga kontaktytor.\nDu \u00e4r serviceinriktad, strukturerad och ansvarstagande. Du tycker om att ta egna initiativ och har l\u00e4tt f\u00f6r att v\u00e4xla mellan olika typer av arbetsuppgifter under en dag.\nEftersom en del av rollen ligger inom marknad och kundkommunikation tror vi ocks\u00e5 att du har ett intresse f\u00f6r mode, varum\u00e4rke och kommunikation samt en god k\u00e4nsla f\u00f6r spr\u00e5k och tonalitet.\nVi ser g\u00e4rna att du:\n\u00b7      Har erfarenhet av kundservice, administration eller liknande arbete.\n\u00b7      \u00c4r van vid att arbeta digitalt och snabbt s\u00e4tter dig in i nya system.\n\u00b7      Har goda kunskaper i svenska och engelska, b\u00e5de i tal och skrift.\n\u00b7      \u00c4r trygg i Officepaketet.\n\u00b7      Har ett intresse f\u00f6r marknadsf\u00f6ring och enklare produktion.\nErfarenhet fr\u00e5n retail, e-handel eller mode \u00e4r meriterande.\nOm Newhouse\nNewhouse \u00e4r ett svenskt modef\u00f6retag grundat 1986. Vi designar och s\u00e4ljer dammode med fokus p\u00e5 kvalitet, hantverk och en klassisk stil som h\u00e5ller \u00f6ver tid.\nHos oss blir du en del av ett team d\u00e4r vi arbetar n\u00e4ra varandra och d\u00e4r du f\u00e5r en bred roll med stor variation och m\u00e5nga kontaktytor.\nTj\u00e4nsten kommer inledningsvis att vara placerad p\u00e5 v\u00e5rt nuvarande kontor i Bor\u00e5s under november och f\u00f6rsta delen av december f\u00f6r att m\u00f6jligg\u00f6ra en bra \u00f6verl\u00e4mning. Fr\u00e5n mitten av december flyttar vi till v\u00e5rt nya kontor i G\u00f6teborg, d\u00e4r tj\u00e4nsten d\u00e4refter kommer att vara placerad.\nOmfattning: Heltid\n Placering: Inledningsvis Bor\u00e5s, d\u00e4refter G\u00f6teborg fr\u00e5n mitten av december\n Tilltr\u00e4de: November\nAns\u00f6kan\nSkicka din ans\u00f6kan (CV och ett kort personligt brev) till: career@newhouse.se\n Sista ans\u00f6kningsdag: 2026-09-20\nUrval sker l\u00f6pande \u2013 v\u00e4nta inte med att h\u00f6ra av dig!\nVi ser fram emot att f\u00e5 l\u00e4ra k\u00e4nna dig!\n\n\n V\u00e4nliga h\u00e4lsningar,\n Teamet p\u00e5 Newhouse","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Sofierogatan 3B","full_address":null,"city":"G\u00d6TEBORG","country":"SE","latitude":57.695480986031,"longitude":11.995593830617},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Newhouse Design AB","postcode":"41251","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.newhouse.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Newhouse ","translation_status":"done","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"ai_vendor_counts":{"meta":1,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"career@newhouse.se","images":[],"published_at":"2026-08-26T14:25:40+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-08-27T03:19:16+00:00","updated_at":"2026-08-27T04:01:09+00:00"}}