{"data":{"id":185597,"slug":"customer-support-oskarshamn","type":"job","title":"Customer Support \u2013 Oskarshamn","description":"Do you want to work close to both customers and colleagues in a role where service, problem-solving, and sustainable solutions are at the center? We're now hiring a Customer Support representative for Oskarshamn who wants to be part of creating truly great customer experiences, every day.\n \nAbout the role\nAs a Customer Support representative, you are an important contact point for our customers and a central part of our daily operations. You help our customers achieve good and sustainable waste management. By listening to customer needs, seeing the bigger picture, and identifying opportunities for additional services, you also contribute to developing the customer's business.\n \nYou handle incoming customer inquiries via phone, email, and our digital systems and are responsible for driving each case from first contact to a solution that works both in the short and long term. Customers send materials to our facilities in V\u00e4stervik, Kalmar, Nybro, and Oskarshamn, and you work closely with colleagues at the branches and with other parts of the organization.\n \nThe position is located in Oskarshamn and working hours are 7:00 AM\u20134:00 PM. During the training period, you will work in Kalmar at least two days per week. The employment is fixed-term through October 31, 2027.\n \nWho are you?\nYou are service-oriented, positive, and enjoy helping both customers and colleagues. You take responsibility for your tasks, drive matters forward, and enjoy collaborating with others. You are also curious, engaged, eager to develop, and find it easy to adapt to new ways of working and systems.\n \nQualifications\nWe are looking for someone who has:\n \nExperience in customer service or customer support\nHigh school diploma or equivalent\nGood system knowledge and experience working with business systems\nKnowledge of the Office suite, especially Excel\nVery good ability to communicate in Swedish, both spoken and written\nGood knowledge of English\nClass B driver's license\n\n \nAbout the team\nYou will become part of a team of eight colleagues where collaboration and a good work environment characterize the everyday. Most of the team is based in Kalmar, while this position is located in Oskarshamn. You'll work with colleagues who support each other and you'll have good opportunities to develop in your role.\n \nAbout the recruitment process\nThe application deadline is September 22, and selection will be ongoing. For a fair and unbiased selection, we ask that you do not send a personal letter, but instead answer our initial screening questions. We use a six-month trial period and conduct background checks. If you have questions about the position or during the process, you are warmly welcome to contact the recruiting manager Yulia at mailto:yulia.cederlund@stenarecycling.se  \n \nWelcome to a future-oriented industry. It starts with you, and we succeed together!\n \nPlease note that due to GDPR, we only accept applications through the application button. We kindly but firmly decline direct contact from staffing and recruitment agencies and vendors of additional job postings.","language":"sv","is_translated":true,"title_original":"Customer Support \u2013 Oskarshamn","description_original":"Vill du arbeta n\u00e4ra b\u00e5de kunder och kollegor i en roll d\u00e4r service, probleml\u00f6sning och h\u00e5llbara l\u00f6sningar st\u00e5r i centrum? Nu s\u00f6ker vi en Customer Support till Oskarshamn som vill vara med och skapa riktigt bra kundupplevelser, varje dag.\n\u00a0\nOm rollen\nSom Customer Support \u00e4r du en viktig kontaktpunkt f\u00f6r v\u00e5ra kunder och en central del i v\u00e5r dagliga leverans. Du hj\u00e4lper v\u00e5ra kunder att f\u00e5 en bra och h\u00e5llbar hantering av sitt avfall. Genom att lyssna in kundens behov, se helheten och identifiera m\u00f6jligheter till ytterligare service bidrar du \u00e4ven till att utveckla kundens aff\u00e4r.\n\u00a0\nDu hanterar inkommande kund\u00e4renden via telefon, mejl och v\u00e5ra digitala system och ansvarar f\u00f6r att driva \u00e4rendet fr\u00e5n f\u00f6rsta kontakt till en l\u00f6sning som fungerar b\u00e5de h\u00e4r och nu och \u00f6ver tid. Kunderna skickar material till v\u00e5ra verksamheter i V\u00e4stervik, Kalmar, Nybro och Oskarshamn och du har ett n\u00e4ra samarbete med kollegorna p\u00e5 filialerna och med andra delar av organisationen.\n\u00a0\nTj\u00e4nsten \u00e4r placerad i Oskarshamn och arbetstiderna \u00e4r kl. 07.00\u201316.00. Under uppl\u00e4rningsperioden kommer du att arbeta i Kalmar minst tv\u00e5 dagar i veckan. Anst\u00e4llning \u00e4r tidsbegr\u00e4nsad till och med den 31 oktober 2027 med m\u00f6jlighet f\u00f6r f\u00f6rl\u00e4ngning.\n\u00a0\nVem \u00e4r du?\nDu \u00e4r serviceinriktad, positiv och tycker om att hj\u00e4lpa b\u00e5de kunder och kollegor. Du tar ansvar f\u00f6r dina arbetsuppgifter, driver \u00e4renden fram\u00e5t och trivs med att samarbeta med andra. Du \u00e4r ocks\u00e5 nyfiken, engagerad, vill utvecklas och har l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya arbetss\u00e4tt och system.\n\u00a0\nKvalifikationer\nVi s\u00f6ker dig som har:\n\u00a0\nErfarenhet av kundservice eller kundsupport\nGymnasieutbildning eller motsvarande\nGod systemf\u00f6rst\u00e5else och vana av att arbeta i aff\u00e4rssystem\nKunskaper i Officepaketet, framf\u00f6r allt Excel\nMycket god f\u00f6rm\u00e5ga att kommunicera p\u00e5 svenska i tal och skrift\nGoda kunskaper i engelska\nB-k\u00f6rkort\n\n\u00a0\nOm teamet\nDu blir en del av ett team med \u00e5tta kollegor d\u00e4r samarbete och ett gott arbetsklimat pr\u00e4glar vardagen. De flesta i teamet utg\u00e5r fr\u00e5n Kalmar, medan den h\u00e4r tj\u00e4nsten \u00e4r placerad i Oskarshamn. H\u00e4r f\u00e5r du arbeta tillsammans med kollegor som st\u00f6ttar varandra och du f\u00e5r goda m\u00f6jligheter att utvecklas i din roll.\n\u00a0\nInformation om rekryteringsprocessen\nSista ans\u00f6kningsdag \u00e4r 22 september och urval kommer att ske l\u00f6pande. F\u00f6r ett r\u00e4ttvist och f\u00f6rdomsfritt urval ber vi dig att inte skicka personligt brev, utan i st\u00e4llet besvara v\u00e5ra inledande urvalsfr\u00e5gor. Vi till\u00e4mpar sex m\u00e5naders provanst\u00e4llning och genomf\u00f6r bakgrundskontroll. Har du fr\u00e5gor om tj\u00e4nsten eller under processen s\u00e5 \u00e4r du varmt v\u00e4lkommen att kontakta rekryterande chef Yulia via mailto:yulia.cederlund@stenarecycling.se \u00a0\n\u00a0\nV\u00e4lkommen till en framtidsbransch. Det b\u00f6rjar med dig, och vi lyckas tillsammans!\n\u00a0\nV\u00e4nligen observera att vi p\u00e5 grund av GDPR endast tar emot ans\u00f6kningar via ans\u00f6kningsknappen. Vi undanber oss v\u00e4nligt men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av ytterligare jobbannonser.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Oskarshamn","country":"SE","latitude":57.252444443157,"longitude":16.430085218834},"metadata":{"region":"Kalmar l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Stena Recycling AB","postcode":"57236","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Stena Recycling AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":8,"bot_views_count":0,"ai_vendor_counts":{"meta":4,"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"yulia.cederlund@stenarecycling.se","images":[],"published_at":"2026-09-03T11:41:07+00:00","expires_at":"2026-09-22T23:59:59+00:00","created_at":"2026-09-04T03:19:33+00:00","updated_at":"2026-09-15T03:07:18+00:00"}}