{"data":{"id":59588,"slug":"customer-support-specialist-5","type":"job","title":"Customer Support Specialist","description":"The Opportunity\nComponents is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produce Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. Are you ready to roll up your sleeves and join us in making it happen?\nIf your answer is \"YES\", we at Components are looking for a Customer Support Specialist to join our dedicated team where twenty colleagues will help you get on board.\nYou will work with order management. Your aim is to ensure that we as a company deliver world-class customer experience, meeting customer requests to the best of our ability. You will play a key role in our success!\nThis role offers you a dynamic environment with the opportunity to build an internal network where you interact with different functions. You will also have the opportunity to participate in or lead cross-functional projects within continuous improvement.\nHow you'll make an impact\nAs a customer support specialist, you are responsible from order received until delivery complete and payment received.\nWorking with global customers, both internal and external.\nEnsuring that our performance is top class, reliable and preferably exceeds customer expectations.\nCollaborate closely cross-functionally with other departments such as sales, after-sales, finance, planning, production, design and SCM.\nYou will be contributing to our drive for continuous improvement of our processes.\nLiving Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.\n\nYour background\nYou hold a degree in business administration, engineering, purchasing and\/or you have work experience within mentioned fields. Experienced professionals or fresh out of university.\nYou are driven, well organized and know how to prioritize your daily work.\nYou have great communication skills and are service minded.\nYou have a technical interest and an interest in the commercial aspects of doing business.\nFluent in English, both written and verbal is required. Swedish is preferable.\n\nWhat we offer\nCollective agreement\nFlexible working time\nHealth care and wellness allowance\nFantastic career possibilities within Hitachi Energy both within Sweden and globally\nMentor to support you throughout the onboarding phase\nVarious trainings and education supporting employee development\nDiversified company with over 70+ nationalities working in Sweden\nSupplementary compensation for parental leave\nEmployee Benefit Portal with thousands of discounts and perks\n\nMore about us\nJoin Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy!\nApplications will be reviewed on an ongoing basis, so don't delay \u2013 apply today!\nUnion representatives - Sveriges Ingenj\u00f6rer: H\u00e5kan Blomquist, +46,107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43. All questions can be directed to Talent Partner Eva Sch\u00f6lin, eva.scholin@hitachienergy.com","language":"sv","is_translated":true,"title_original":"Customer Support Specialist","description_original":"The Opportunity\nComponents is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produces Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. Are you ready to roll up your sleeve and join us in making it happen?\nIf your answer is \u201cYES\u201d, we at Components are looking for a Customer Support Specialist to join our dedicated team where twenty colleagues will help you on board.\nYou will work with order management. Your aim is to ensure that we as a company deliver world class customer experience, meeting customer requests to the best of our ability. You will play a key role in our success!\nThis role offers you a dynamic environment with the opportunity to set up an internal network where you interact with different functions. You will also have opportunity to participate or lead cross functional projects within continuous improvement.\nHow you\u2019ll make an impact\nAs a customer support specialist, you are responsible from order received, until delivery complete and payment received.\nWorking with global customers, internal as well as external.\nEnsuring that our performance is top class, reliable and preferably exceeds customer expectations.\nCollaborate close cross functionally with other departments such as sales, after sales, finance, planning, production, design and SCM.\nYou will be contributing in our strive for continuous improvement of our processes.\nLiving Hitachi Energy\u2019s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.\n\nYour background \nYou hold a degree within fields of business administration, engineering, purchasing and\/or you have work experience within mentioned fields. Experienced professionals or fresh out of university.\nYou are driven, well organized and knows how to prioritize your daily work.\nYou have great communication skills and are service minded.\nYou have a technical interest and an interest for the commercial aspects of doing business.\nFluent in English, both written and verbal is required. Swedish is preferable.\n\nWhat we offer \nCollective agreement\nFlexible working time\nHealth care and wellness allowance\nFantastic career possibilities within Hitachi Energy both within Sweden and globally\nMentor to support you throughout onboard phase\nVarious trainings and education supporting employee development\u200b\nDiversified company with over 70+ nationalities working in Sweden\nSupplementary compensation for parental leave\nEmployee Benefit Portal with thousands of discounts and perks\n\nMore about us \nJoin Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy!\nApplications will be reviewed on an ongoing basis, so don\u2019t delay \u2013 apply today!\nUnion representatives - Sveriges Ingenj\u00f6rer: H\u00e5kan Blomquist, +46,107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43. All questions can be directed to Talent Partner Eva Sch\u00f6lin, eva.scholin@hitachienergy.com","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Ludvika","country":"SE","latitude":60.2,"longitude":14.833333},"metadata":{"region":"Dalarnas l\u00e4n","duration":"Tills vidare","employer":"Hitachi Energy Sweden AB","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Hitachi Energy, Ludvika","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":14,"ai_views_count":11,"bot_views_count":3,"ai_vendor_counts":{"other":3,"openai":3,"anthropic":5},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46 107-38 27 47","owner_email":"eva.scholin@hitachienergy.com","images":[],"published_at":"2026-04-10T08:34:15+00:00","expires_at":"2026-10-06T23:59:59+00:00","created_at":"2026-06-21T04:50:05+00:00","updated_at":"2026-09-19T02:42:37+00:00"}}