{"data":{"id":208253,"slug":"dansktalande-kundservicemedarbetare-dagtid-2","type":"job","title":"Danish-speaking customer service representative, day shift","description":"Elify Energy Group is one of the largest privately owned electricity trading companies in the Nordic region and supplies electricity to over 250,000 customers in Sweden, Denmark, Norway, and Finland. Since our launch in 2015, we have grown rapidly and today consist of over 100 dedicated employees who together drive our continued development forward. Here you will become part of a journey toward continued growth in the Nordic region!\n\n\nJob Responsibilities\nAs part of our customer service team, you will be an important part of every customer experience. In your role as a customer service representative, you will primarily answer incoming calls and emails. The focus of the role is to deliver high customer satisfaction, which contributes to sales and efficiency.\nAs part of the team, you will work with:\nIncoming calls\nEmail management\nChat\nMail handling\nCase management \/ Feedback cases\n\n\n\nWho are you?\nYou are fluent in Danish, Swedish, and English, both spoken and written.\nYou have good computer skills or previous experience with CRM\/customer systems.\nYou are able to work both individually and in a group.\n\nMeritorious\nYou preferably have previous experience in customer service, sales, or equivalent experience.\nYou have previous experience with the Office package.\n\n\n\nTraining\nWe want to give you the best possible start with us. Therefore, we begin the employment with one week of internal training in the electricity market. You will also learn more about our services and how we work. The training takes place on-site with full pay.\n\n\nAbout the position\nWorking hours: Monday to Friday, 07:30-16:30.\nEmployment terms: Permanent employment with 6 months probation.\nSalary: Fixed monthly salary\n\n\nApplication\nDuring our recruitment process, we conduct a background check on all final candidates.\nIf you have questions about the position, please feel free to contact us at ansokan@elify.se. Applications are only accepted via our careers page and should not be sent to this email address.","language":"sv","is_translated":true,"title_original":"Dansktalande kundservicemedarbetare dagtid","description_original":"Elify Energy Group \u00e4r en av Nordens st\u00f6rsta privat\u00e4gda elhandelskoncerner och levererar el till \u00f6ver 250 000 kunder i Sverige, Danmark, Norge och Finland. Sedan starten 2015 har vi vuxit snabbt och best\u00e5r idag av \u00f6ver 100 engagerade medarbetare som tillsammans driver v\u00e5r fortsatta utveckling fram\u00e5t. H\u00e4r blir du en del av en resa mot fortsatt tillv\u00e4xt i Norden!\n\n\nArbetsuppgifter\nSom en del av v\u00e5rt kundserviceteam s\u00e5 kommer du att vara en viktig del av varje kundupplevelse. I rollen som kundservicemedarbetare kommer du fr\u00e4mst att besvara inkommande samtal och mejl. Fokus i rollen \u00e4r att leverera h\u00f6g kundn\u00f6jdhet, vilket bidrar till f\u00f6rs\u00e4ljning och effektivitet.\nSom en del av teamet kommer du att arbeta med:\nInkommande samtal\nMejlhantering\nChatt\nPosthantering\n\u00c4rendehantering\/ \u00c5terkopplings\u00e4renden\n\n\n\nVem \u00e4r du?\nDu \u00e4r flytande i danska, svenska och engelska, b\u00e5de i tal och skrift.\nDu har en god datorvana alternativt tidigare erfarenhet av CRM\/kundsystem.\nDu ska kunna arbeta s\u00e5v\u00e4l individuellt som i grupp.\n\nMeriterande\nDu har g\u00e4rna tidigare erfarenhet av kundservice, f\u00f6rs\u00e4ljning eller motsvarande erfarenhet.\nDu har tidigare erfarenhet i Officepaketet.\n\n\n\nUtbildning\nVi vill ge dig b\u00e4sta m\u00f6jliga start hos oss. D\u00e4rf\u00f6r inleder vi anst\u00e4llningen med en veckas internutbildning inom elmarknaden. Du l\u00e4r dig \u00e4ven mer om v\u00e5ra tj\u00e4nster och hur vi arbetar. Utbildningen sker p\u00e5 plats med full betalning.\n\n\nOm tj\u00e4nsten\nArbetstider: M\u00e5ndag till fredag kl. 07:30-16:30.\nAnst\u00e4llningsvillkor: Tillsvidareanst\u00e4llning med 6 m\u00e5naders provanst\u00e4llning.\nL\u00f6n: Fast m\u00e5nadsl\u00f6n\n\n\nAns\u00f6kan\nUnder v\u00e5r rekryteringsprocess s\u00e5 genomf\u00f6r vi en bakgrundkontroll p\u00e5 alla slutkandidater.\nHar du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta oss p\u00e5 ansokan@elify.se. Ans\u00f6kningar tas endast emot via v\u00e5r karri\u00e4rsida och ska inte skickas till denna e-postadress.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"K\u00e4vlinge","country":"SE","latitude":55.7795769,"longitude":13.0337618},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Elify Energy Group AB","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/elifyenergygroup.teamtailor.com\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Elify Energy Group AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"ansokan@elify.se","images":[],"published_at":"2026-09-11T16:00:00+00:00","expires_at":"2026-10-11T23:59:59+00:00","created_at":"2026-09-12T03:31:13+00:00","updated_at":"2026-09-15T03:50:47+00:00"}}