{"data":{"id":174240,"slug":"dansktalande-kundservicemedarbetare-umea","type":"job","title":"Danish-Speaking Customer Service Representative Ume\u00e5","description":"Danish-Speaking Customer Service Representative for International Operations in Ume\u00e5\nAre you fluent in Danish and enjoy helping people? Do you want to work in a varied role where you can use your language skills daily and develop within customer service in an international environment? We are now looking for a Danish-speaking customer service representative to join an engaged team in Ume\u00e5. Here you will work towards the Danish market and be an important contact person for customers in insurance, technology, and other exciting industries. The role suits you if you are driven by providing excellent service, solving problems, and creating positive customer experiences.\n\nAbout the Role\nAs a customer service representative, you are responsible for handling incoming customer inquiries via phone and email. You help customers with questions about products and services, order handling, administration, and various types of problem-solving. You will become part of an international and service-oriented organization where collaboration, engagement, and customer focus are central. The role offers great variety as you will work with several different assignments and industries, which gives you the opportunity to develop broad experience and valuable expertise within customer service. Here you get the chance to work in a dynamic environment where no two days are the same and where your language skills make a real difference for customers.\n\nYour Responsibilities\nProvide professional service to customers in Danish and Swedish\nAnswer incoming inquiries via phone and email\nHandle orders, complaints, and invoice inquiries\nRegister and update customer information in business systems\nPerform administrative tasks related to customer inquiries\nContribute to developing customer relationships and satisfaction\nIdentify opportunities for upselling when relevant\n\nWe Are Looking for You\nSpeak and write fluent Danish\nHave good knowledge of Swedish\nHave a genuine interest in service and customer contact\nAre solution-oriented and responsible\nThrive in a fast pace and can handle multiple tasks simultaneously\nHave good computer skills and easily understand new systems\nAre based in Ume\u00e5 and surrounding area or have the ability to commute\nExperience in customer service, administration, or sales is a merit, but we place great emphasis on your personality and motivation.\n\nWe Offer\nFull-time or part-time (50-100%)\nWorking hours Monday-Friday\nMonthly salary: 24,923 kr\nLanguage allowance of 2,400 kr\/month for Danish language skills\nPaid introduction and training\nHybrid work after completed introduction\nCollective agreement and secure employment terms\nOngoing coaching and development opportunities\n\nYou will be employed by Barona and the assignment starts as soon as the recruitment process is complete. Initially, the assignment runs for 6 months with good chances for extension and transition to the client.\n\nPractical Information\nPlacement: Ume\u00e5 (hybrid, with some regular presence in the office)\nStart: As soon as possible\nInterviews are conducted on an ongoing basis, which means the position can be filled before the final application deadline. Therefore, submit your application as soon as possible.\nAs part of the recruitment process, a language test in Swedish and Danish will be conducted.\n\nFor questions, contact:\nEmma Hjorth\nemma.hjorth@barona.se\nPlease note that we do not accept applications via email.\n\nAbout Barona\nBarona is an international group with offices in 10 countries. In Sweden, we are located in Stockholm, Gothenburg, Malm\u00f6, Falun, and Str\u00f6msund and deliver solutions within skills supply throughout the country. We offer our customers a visionary and future-adapted partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on a strong customer focus and innovative thinking regarding service offerings and business development. Through our focus on innovation and digitalization, we are at the forefront of modern recruitment.\n\nLearn more here: About Barona","language":"sv","is_translated":true,"title_original":"Dansktalande Kundservicemedarbetare Ume\u00e5","description_original":"Dansktalande Kundservicemedarbetare till internationell verksamhet i Ume\u00e5\n\u00c4r du flytande i danska och trivs med att hj\u00e4lpa m\u00e4nniskor? Vill du arbeta i en varierad roll d\u00e4r du f\u00e5r anv\u00e4nda dina spr\u00e5kkunskaper dagligen och utvecklas inom kundservice i en internationell milj\u00f6? Vi s\u00f6ker nu en dansktalande kundservicemedarbetare till ett engagerat team i Ume\u00e5. H\u00e4r f\u00e5r du arbeta mot den danska marknaden och vara en viktig kontaktperson f\u00f6r kunder inom bland annat f\u00f6rs\u00e4kring, teknik och andra sp\u00e4nnande verksamheter. Rollen passar dig som drivs av att ge god service, l\u00f6sa problem och skapa positiva kundupplevelser.\nOm rollen\nSom kundservicemedarbetare ansvarar du f\u00f6r att hantera inkommande kund\u00e4renden via telefon och e-post. Du hj\u00e4lper kunder med fr\u00e5gor kring produkter och tj\u00e4nster, orderhantering, administration och olika typer av probleml\u00f6sning. \u00a0Du blir en del av en internationell och serviceinriktad organisation d\u00e4r samarbete, engagemang och kundfokus st\u00e5r i centrum. Rollen erbjuder stor variation d\u00e5 du kommer att arbeta med flera olika uppdrag och branscher, vilket ger dig m\u00f6jlighet att utveckla bred erfarenhet och v\u00e4rdefull kompetens inom kundservice. H\u00e4r f\u00e5r du chansen att arbeta i en dynamisk milj\u00f6 d\u00e4r ingen dag \u00e4r den andra lik och d\u00e4r dina spr\u00e5kkunskaper g\u00f6r verklig skillnad f\u00f6r kunderna.\nDina arbetsuppgifter\nGe professionell service till kunder p\u00e5 danska och svenska\nBesvara inkommande fr\u00e5gor via telefon och e-post\nHantera order, reklamationer och fakturafr\u00e5gor\nRegistrera och uppdatera kundinformation i aff\u00e4rssystem\nUtf\u00f6ra administrativa uppgifter kopplade till kund\u00e4renden\nBidra till att utveckla kundrelationer och kundn\u00f6jdhet\nIdentifiera m\u00f6jligheter till merf\u00f6rs\u00e4ljning n\u00e4r det \u00e4r relevant\n\nVi s\u00f6ker dig som\nTalar och skriver flytande danska\nHar goda kunskaper i svenska\nHar ett genuint intresse f\u00f6r service och kundkontakt\n\u00c4r l\u00f6sningsorienterad och ansvarstagande\nTrivs i ett h\u00f6gt tempo och kan hantera flera uppgifter samtidigt\nHar god datorvana och l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya system\n\u00c4r bosatt i Ume\u00e5 med omnejd eller har m\u00f6jlighet att pendla\nErfarenhet av kundservice, administration eller f\u00f6rs\u00e4ljning \u00e4r meriterande, men vi l\u00e4gger stor vikt vid din personlighet och motivation.\n\nVi erbjuder\nHeltid eller deltid (50-100 %)\nArbetstid m\u00e5ndag-fredag\nM\u00e5nadsl\u00f6n: 24 923 kr\nSpr\u00e5ktill\u00e4gg p\u00e5 2 400 kr\/m\u00e5nad f\u00f6r danska spr\u00e5kkunskaper\nBetald introduktion och utbildning\nHybridarbete efter genomf\u00f6rd introduktion\nKollektivavtal och trygga anst\u00e4llningsvillkor\nL\u00f6pande coaching och utvecklingsm\u00f6jligheter\n\nDu blir anst\u00e4lld av Barona och uppdraget startar s\u00e5 snart rekryteringsprocessen \u00e4r klar. Initialt l\u00f6per uppdraget i 6 m\u00e5nader med goda chanser till f\u00f6rl\u00e4ngning och \u00f6verg\u00e5ng till kund.\nPraktisk information\nPlacering: Ume\u00e5 (hybrid, med viss regelbunden n\u00e4rvaro p\u00e5 kontoret)\nStart: S\u00e5 snart som m\u00f6jligt\nIntervjuer sker l\u00f6pande, vilket inneb\u00e4r att tj\u00e4nsten kan tills\u00e4ttas innan sista ans\u00f6kningsdag. Skicka d\u00e4rf\u00f6r in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.\nSom en del av rekryteringsprocessen genomf\u00f6rs ett spr\u00e5ktest i svenska och danska.\nVid fr\u00e5gor, kontakta:\nEmma Hjorth\nemma.hjorth@barona.se (mailto:emma.hjorth@barona.se)\nObservera att vi inte tar emot ans\u00f6kningar via mejl.\nOm Barona\nBarona \u00e4r en internationell koncern med kontor i 10 l\u00e4nder. I Sverige finns vi i Stockholm, G\u00f6teborg, Malm\u00f6, Falun och Str\u00f6msund och levererar l\u00f6sningar inom kompetensf\u00f6rs\u00f6rjning \u00f6ver hela landet. Vi erbjuder v\u00e5ra kunder ett vision\u00e4rt och framtidsanpassat partnerskap och v\u00e5ra medarbetare sp\u00e4nnande m\u00f6jligheter i alla skeden av karri\u00e4ren. Sedan starten i Finland 1999 bygger v\u00e5r framg\u00e5ng p\u00e5 ett starkt kundfokus och ett nyt\u00e4nkande kring tj\u00e4nsteutbud och aff\u00e4rsutveckling. Genom v\u00e5rt fokus p\u00e5 innovation och digitalisering ligger vi i framkant inom modern rekrytering.\nL\u00e4s mer h\u00e4r: Om Barona (https:\/\/barona.se\/om-barona\/)\nINDGEN","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Ume\u00e5","country":"SE","latitude":63.824437138226,"longitude":20.261895899002},"metadata":{"region":"V\u00e4sterbottens l\u00e4n","employer":"Barona Professionals AB","postcode":"90326","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/barona.se\/","contact_person":"Emma Hjorth","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Barona Professionals","translation_status":"done","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"emma.hjorth@barona.se","images":[],"published_at":"2026-08-26T09:27:34+00:00","expires_at":"2026-09-25T23:59:59+00:00","created_at":"2026-08-27T03:25:13+00:00","updated_at":"2026-08-27T04:01:29+00:00"}}