{"data":{"id":162229,"slug":"dansktalande-kundtjanstmedarbetare-till-nordic-infucare","type":"job","title":"Danish-Speaking Customer Service Representative for Nordic Infucare!","description":"Job Description & Offer\n\nAre you a Danish-speaking, pedagogical & service-oriented professional looking for varied and rewarding work in technical support? Do you want to be part of a company that constantly strives to make everyday life easier for people suffering from chronic illnesses? Then apply for the position of Tech Support Agent at Nordic Infucare!\n\nIn the role of Tech Support Agent at Nordic Infucare, you will encounter numerous user-specific cases and become an expert on Nordic Infucare's products. You will be the user's first point of support when they have questions about their technical equipment, and phone, email, and digital web forms will be your primary tools. During periods of lower activity, you will use your solution-oriented approach to evaluate, optimize, and continuously improve processes to create a more efficient way of working. Your main responsibilities will be:\n\n- Handle user-specific cases via phone, email, and web forms.\n- Be Nordic Infucare's spearhead when it comes to technical support.\n- Manage the entire complaint process.\n- Continuously review and optimize\/streamline work processes.\n\nIn this role, you will handle support cases via phone and email, which requires excellent communication skills in both speech and writing in Swedish, Danish, and English.\n\nCandidate Profile\n\nThis position suits you if you have a strong sense of responsibility and enjoy working in a structured and independent manner. You will work with varied tasks and sometimes manage several assignments simultaneously, but always at a high quality level. It is very important that you enjoy working in a team, as you and your colleagues will help each other solve daily tasks.\n\nWe are looking for someone with a technical interest and previous experience in a similar technical support role. We believe you are empathetic, service-minded, and communicative with both colleagues and users. You are solution-oriented and can prioritize when urgent situations arise, while being thorough and appreciating the importance of details.\n\nTo succeed in the role of Tech Support Agent, you must have a good technical understanding, possess strong knowledge of the Office suite, and be curious to learn everything about Nordic Infucare's products. You must also speak fluent Swedish, Danish, and English.\n\nWe value your qualities highly and would like to see that you have a background in sports or associations. Tell us which activity you have pursued, how it has shaped you as a person, and how you believe this will impact you in a role as a tech support agent. Furthermore, we are looking for someone who stands behind PerformIQ's values and appreciates an even age and gender distribution as well as ethnic and cultural diversity.\n\nOther Information\n\nStart: Immediate.\nScope: Part-time, approximately 2 days per week.\nWorking hours: By agreement, Monday to Sunday, between 7-22, majority of shifts are between 8-17 on weekdays. Remote work possible by agreement.\nLocation: Stockholm, Alvik.\n\nApply now!\n\nThis assignment is part of our consulting operations, which means you will be employed by PerformIQ with the possibility of further employment directly with Nordic Infucare. Submit your application by clicking \"Apply\". If you have any questions, you are welcome to contact Oscar Backman at Oscar.Backman@Performiq.se.\n\nPerformIQ is an authorized staffing and recruitment company with a unique profile. We provide personnel with a background in sports and associations combined with education and work experience. Through sports, our consultants have developed performance-enhancing qualities and thus created the right tools to succeed better in working life. That is PerformIQ! For more information, visit www.performiq.se\n\nCompany Presentation\n\nNordic Infucare is a leading provider of treatment for patients suffering from chronic illnesses in a home environment and operates throughout the Nordic region. They deliver innovative medical technology equipment that provides the most advanced treatment methods, with the aim of improving patients' quality of life. They select products and create solutions adapted to patients' needs and Nordic market standards. Open to Everyone\nWe focus on your competence, not your other circumstances. We are open to adapting the role or workplace to your needs.","language":"sv","is_translated":true,"title_original":"Dansktalande kundtj\u00e4nstmedarbetare till Nordic Infucare!","description_original":"Tj\u00e4nstebeskrivning & erbjudande\n\r\n\u00c4r du dansktalande pedagogisk & serviceinriktad samt p\u00e5 jakt efter ett varierande och givande arbete inom teknisk support? Vill du vara en del av ett f\u00f6retag som st\u00e4ndigt str\u00e4var efter att g\u00f6ra vardagen enklare f\u00f6r m\u00e4nniskor som lider av kroniska sjukdomar?  D\u00e5 ska du s\u00f6ka tj\u00e4nsten som Tech Support Agent hos Nordic Infucare! \n\nI rollen som Tech Support Agent hos Nordic Infucare kommer du m\u00f6ta flertalet anv\u00e4ndarunika \u00e4renden och du kommer vara experten p\u00e5 Nordic Infucares produkter. Du blir anv\u00e4ndarens f\u00f6rsta support n\u00e4r de har fr\u00e5gor kring deras tekniska utrustning och telefon, mail och digitala webbformul\u00e4r kommer vara dina fr\u00e4msta arbetsredskap. Under perioder med mindre aktivitet f\u00e5r du anv\u00e4nda din l\u00f6sningsorienterade sida f\u00f6r att utv\u00e4rdera, optimera och kontinuerligt f\u00f6rb\u00e4ttra processer f\u00f6r att skapa ett effektivare arbetss\u00e4tt. Dina huvudsakliga arbetsuppgifter kommer vara:\n\n-\tHantera anv\u00e4ndarspecifika \u00e4renden \u00f6ver telefon, mail och webbformul\u00e4r.\n-\tVara Nordic Infucares spjutspets n\u00e4r det kommer till teknisk support.\n-\tAnsvara f\u00f6r hela reklamationsfl\u00f6det.\n-\tSt\u00e4ndigt se \u00f6ver och optimera\/effektivisera arbetsprocesser.\n\nI rollen kommer du hantera support\u00e4renden via telefon och mail vilket st\u00e4ller h\u00f6ga krav p\u00e5 att du har en god kommunikationsf\u00f6rm\u00e5ga i b\u00e5de tal och skrift p\u00e5 svenska, danska & engelska.\n\r\n\r\nPersonprofil\n\r\nTj\u00e4nsten passar dig som har stor ansvarsk\u00e4nsla och trivs med att arbeta p\u00e5 ett strukturerat och sj\u00e4lvst\u00e4ndigt s\u00e4tt. Du kommer arbeta med varierande arbetsuppgifter och ibland flera \u00e5taganden samtidigt men alltid med en h\u00f6g kvalitetsniv\u00e5. Det \u00e4r av stor vikt att du som ans\u00f6ker tycker om att arbeta i team d\u00e5 du och dina kollegor hj\u00e4lps \u00e5t f\u00f6r att l\u00f6sa dagens uppgifter.\n\nVi s\u00f6ker dig som har ett tekniskt intresse och som tidigare har arbetat i en liknande roll inom teknisk support.  Vi tror att du \u00e4r ink\u00e4nnande, servicemedveten och kommunikativ med b\u00e5de kollegor och anv\u00e4ndare. Du \u00e4r l\u00f6sningsorienterad och kan prioritera n\u00e4r akuta situationer uppst\u00e5r samtidigt som du \u00e4r noggrann och uppskattar vikten av detaljer. \n\nF\u00f6r att lyckas i rollen som Tech Support Agent kr\u00e4vs att du har en god teknisk f\u00f6rst\u00e5else, besitter goda kunskaper inom Office-paketet samt \u00e4r nyfiken p\u00e5 att l\u00e4ra dig allt om Nordic Infucares produkter. Du m\u00e5ste \u00e4ven tala flytande svenska, danska och engelska. \n\nVi v\u00e4rderar dina egenskaper h\u00f6gt och ser g\u00e4rna att du har en bakgrund inom idrotts- eller f\u00f6reningslivet. Ber\u00e4tta vilken aktivitet du ut\u00f6vat, p\u00e5 vilket s\u00e4tt det har format dig som person samt hur du tror att detta p\u00e5verkar dig i en roll som orderadministrat\u00f6r. Vidare s\u00f6ker vi dig som st\u00e4ller dig bakom PerformIQs v\u00e4rdegrund och v\u00e4rdes\u00e4tter en j\u00e4mn \u00e5lders- och k\u00f6nsf\u00f6rdelning s\u00e5v\u00e4l som etnisk samt kulturell m\u00e5ngfald.\n\r\n\r\n\u00d6vrigt\n\r\nStart: Omg\u00e5ende.\nOmfattning: Deltid, ca 2 dagar i veckan.\nArbetstid: Enligt \u00f6verenskommelse m\u00e5ndag till s\u00f6ndag, mellan 7-22, majoriteten av arbetspassen \u00e4r mellan 8-17 vardagar. Hemarbete m\u00f6jligt enligt \u00f6verenskommelse.\nPlats: Stockholm, Alvik.\n\nS\u00f6k redan nu! \n\nUppdraget ing\u00e5r i v\u00e5r konsultverksamhet vilket inneb\u00e4r att du kommer att vara anst\u00e4lld av PerformIQ med m\u00f6jlighet till vidare anst\u00e4llning direkt hos Nordic Infucare. Skicka in din ans\u00f6kan genom att trycka p\u00e5 \u201dans\u00f6k\u201d. Om du har n\u00e5gra fr\u00e5gor \u00e4r du varmt v\u00e4lkommen att kontakta Oscar Backman p\u00e5 Oscar.Backman@Performiq.se. \n\nPerformIQ \u00e4r ett auktoriserat bemannings- och rekryteringsf\u00f6retag med en unik profil. Vi erbjuder personal med bakgrund inom idrotts- och f\u00f6reningslivet kombinerat med utbildning och arbetslivserfarenhet. Genom idrotten har v\u00e5ra konsulter utvecklat prestationsh\u00f6jande egenskaper och d\u00e4rmed skapat r\u00e4tt verktyg f\u00f6r att lyckas b\u00e4ttre i arbetslivet. Det \u00e4r PerformIQ! F\u00f6r mer information, bes\u00f6k www.performiq.se  \n\r\n\r\nF\u00f6retagspresentation\n\r\nNordic Infucare \u00e4r en ledande leverant\u00f6r av behandling av patienter som lider av kroniska sjukdomar i hemmilj\u00f6 och bedriver verksamhet i hela Norden. De levererar innovativ medicinteknisk utrustning som tillhandah\u00e5ller de mest avancerade behandlingsmetoderna, i syfte att f\u00f6rb\u00e4ttra patienternas livskvalitet. De v\u00e4ljer produkter och skapar l\u00f6sningar som \u00e4r anpassade till patienternas behov och de nordiska marknadsnormerna.\u00d6ppen f\u00f6r alla\nVi fokuserar p\u00e5 din kompetens, inte dina \u00f6vriga f\u00f6ruts\u00e4ttningar. Vi \u00e4r \u00f6ppna f\u00f6r att anpassa rollen eller arbetsplatsen efter dina behov.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":" Hammarbybacken 31 ","full_address":null,"city":"Stockholm","country":"SE","latitude":59.300668548378,"longitude":18.084330199761},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Performiq AB","postcode":"12030","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/performiq.se\/","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Sofie Rosendahl","employment_type":"Sommarjobb \/ feriejobb","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Nordic Infucare","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46 73 353 75 04","owner_email":"sofie.gustafsson@performiq.se","images":[],"published_at":"2026-08-19T10:47:54+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-08-20T02:51:06+00:00","updated_at":"2026-08-20T03:35:27+00:00"}}