{"data":{"id":206517,"slug":"driftchef-4","type":"job","title":"Operations Manager","description":"MIAB Group is currently on an exciting growth journey focused on quality and personal service, and we are now seeking an Operations Manager. The Operations Manager position is a key role at MIAB that, together with our local organization, ensures we continue to deliver excellent service to our steadily growing customer base.\nMIAB offers Facility Services with care and we deliver service solutions to companies and public organizations throughout Sweden. MIAB's experts create clean, pleasant and safe work environments that enhance the experience in our customers' operations.\nAbout the Role\nAs Operations Manager, you are responsible for leading and developing the daily operations of your area, including staff, customer relations, finances and quality. The role involves leading team leaders and cleaning staff toward set goals within the framework of MIAB's business concept, values and quality requirements.\nYou ensure that services are delivered according to agreement and quality standards to our customer on a daily basis. You maintain continuous dialogue with the customer for check-ins, follow up on agreements and drive upselling to optimize our delivery and profitability. You lead and follow up on staff and support your team leaders in matters of operations, cleaning staff, planning and recruitment. The role also includes responsibility for ensuring compliance with collective agreements and labor law guidelines regarding work environment, rehabilitation and other personnel matters. The position also includes some travel within the operations area to visit and follow up with customers and staff.\nAbout You\nFor you to thrive and be successful in the Operations Manager role, we are looking for someone who has an easy time seeing the potential in all employees and who can adapt your leadership and coach individuals where they are. You are motivated by seeing others develop and take responsibility in their roles. Based on MIAB's values of \"Care, Safety and Commitment,\" we are seeking leaders who care and show respect for others, who take responsibility for their actions, and who create safety through clear and direct communication.\nThe Operations Manager role may require you to quickly find solutions to emerging problems and to see opportunities rather than obstacles. You have the ability to look beyond immediate concerns and be proactive in trying to anticipate and prevent potential problems. You like to set goals for yourself and the business and follow up on them to ensure good results. You are comfortable with structured working methods, complete what you start and meet deadlines.\nWe would also like to see that you have:\n\nExperience in leadership, personnel responsibility or a supervisory responsibility over a team\n\n\nExperience with finance-related work including budget responsibility, invoicing and follow-up\n\n\nExperience with customer-facing work such as customer manager, sales or service\n\n\nGood computer skills in MS Office and preferably experience with systems such as time tracking, scheduling and invoice handling\n\n\nHigh school diploma\n\n\nGood knowledge of Swedish in speech and writing\n\n\nB driver's license for a passenger car\n\n\nIt is an advantage to have previous experience in facility services and cleaning\n\n\nAbout Us\nWelcome to a company where we care about our employees and ensure that each employee understands their own role and the goals of their work. Each of our employees has the opportunity to develop and advance in their career according to their own interests. We therefore encourage everyone to continuously learn and develop their skills. We are unpretentious, supportive, listen and include everyone. For us, safety is the key to success. We are responsible and professional, prioritize sustainability for a stable economy and environment.\nWe are proactive and driven, act with responsiveness and responsibility toward change. With us, you are given the opportunity to grow and create your career with confidence and support from a caring and professional team. Your commitment gives you the opportunity to flourish and develop.\nThe position is permanent (and begins with a trial employment) with a start date by agreement.\nContact Information\nQuestions about the position are answered by Operations Manager Sanela Civic via email: sanela.civic@miabab.se\nApplication\nSelection and interviews are ongoing, so send your application as soon as possible.\nWe look forward to receiving your application!\nMIAB is the industry's largest privately-owned company and is part of MIAB Group. Through family-like care that is felt and visible at all levels, we grow within Facility Services. We currently have revenues of 1.8 billion SEK and employ approximately 4,800 employees. Our headquarters is in Stockholm and we have 18 local offices throughout Sweden and Finland. N-Clean as a brand and company is part of MIAB Group. MIAB delivers cleaning and facility service services to companies and organizations.","language":"sv","is_translated":true,"title_original":"Driftchef","description_original":"MIAB Group befinner sig just nu i en sp\u00e4nnande tillv\u00e4xtresa med fokus p\u00e5 kvalitet och personlig service, och nu s\u00f6ker vi efter en Driftchef. Tj\u00e4nsten som driftchef \u00e4r en nyckelroll hos oss p\u00e5 MIAB som tillsammans med v\u00e5r platsorganisation s\u00e4kerst\u00e4ller att vi forts\u00e4tter att leverera utm\u00e4rkt service till v\u00e5r stadigt v\u00e4xande kundbas.\nMIAB erbjuder Facility Services med omtanke och vi levererar servicel\u00f6sningar till f\u00f6retag och offentliga verksamheter i hela Sverige. MIAB:s experter skapar rena, trivsamma och trygga arbetsmilj\u00f6er som h\u00f6jer upplevelsen i v\u00e5ra kunders verksamhet.  \nOm rollen \nI rollen som Driftchef ansvarar du f\u00f6r att leda och utveckla den dagliga driften av ditt omr\u00e5de, inklusive personal, kundrelationer, ekonomi och kvalitet. Rollen inneb\u00e4r att leda gruppledare och lokalv\u00e5rdspersonal mot uppsatta m\u00e5l inom ramen f\u00f6r MIAB:s aff\u00e4rsid\u00e9, v\u00e4rderingar och kvalitetskrav. \nDu s\u00e4kerst\u00e4ller att tj\u00e4nster levereras enligt avtal och kvalitetsstandard gentemot v\u00e5r kund dagligen. Du har kontinuerlig dialog med kund f\u00f6r avst\u00e4mningar, f\u00f6ljer upp avtal och driver merf\u00f6rs\u00e4ljning i syfte att optimera v\u00e5r leverans och l\u00f6nsamhet. Du leder och f\u00f6ljer upp personal och st\u00f6djer dina gruppledare i fr\u00e5gor om driften, lokalv\u00e5rdspersonal, planering och rekrytering. I rollen ing\u00e5r ocks\u00e5 ansvar f\u00f6r att f\u00f6lja kollektivavtal och arbetsr\u00e4ttsliga riktlinjer vad g\u00e4ller arbetsmilj\u00f6, rehabilitering och \u00f6vriga personal\u00e4renden. Tj\u00e4nsten innefattar ocks\u00e5 en del\u00a0resor inom driftomr\u00e5det f\u00f6r att bes\u00f6ka och f\u00f6lja upp kunder och personal.\nOm dig\nF\u00f6r att du ska trivas och vara framg\u00e5ngsrik i rollen som Driftchef, s\u00f6ker vi dig som har l\u00e4tt f\u00f6r att se potentialen i alla medarbetare och som kan anpassa ditt ledarskap och coacha individerna d\u00e4r de befinner sig. Du motiveras av att se andra utvecklas och ta ansvar i sina roller. Utifr\u00e5n MIAB:s v\u00e4rderingar \u201dOmtanke, Trygghet och Engagemang\u201d s\u00f6ker vi ledare som bryr sig och visar respekt f\u00f6r andra, som tar ansvar f\u00f6r sina handlingar, och som skapar trygghet genom tydlig och rak kommunikation. \nRollen som driftchef kan inneb\u00e4ra att du snabbt beh\u00f6ver hitta l\u00f6sningar p\u00e5 uppkomna problem och att du ser m\u00f6jligheter snarare \u00e4n hinder. Du har f\u00f6rm\u00e5gan att lyfta blicken och vara proaktiv f\u00f6r att f\u00f6rs\u00f6ka f\u00f6rutse och f\u00f6rhindra eventuella problem. Du s\u00e4tter g\u00e4rna upp m\u00e5l f\u00f6r dig sj\u00e4lv och verksamheten samt f\u00f6ljer upp dem f\u00f6r att s\u00e4kerst\u00e4lla ett gott resultat. Du trivs med att strukturerat arbetss\u00e4tt, slutf\u00f6r det som p\u00e5b\u00f6rjas och h\u00e5ller deadlines.\nVidare ser vi g\u00e4rna att du har:\n\nErfarenhet av ledarskap, personalansvar eller ett arbetsledande ansvar \u00f6ver ett team\n\n\nErfarenhet av ekonomirelaterat arbete med budgetansvar, fakturering och uppf\u00f6ljning\n\n\nErfarenhet av kundn\u00e4ra arbete i form av till exempel kundansvarig, f\u00f6rs\u00e4ljning eller service\n\n\nGod datorvana i MS Office och g\u00e4rna vana av system f\u00f6r till exempel tidrapportering, schemal\u00e4ggning och fakturahantering\n\n\nGymnasieutbildning\n\n\nGoda kunskaper i svenska i tal och skrift\n\n\nB-k\u00f6rkort f\u00f6r personbil \n\n\nDet \u00e4r meriterande att ha tidigare erfarenhet fr\u00e5n facility service och lokalv\u00e5rd\n\n\nOm oss\nV\u00e4lkommen till ett f\u00f6retag d\u00e4r vi bryr oss om v\u00e5ra anst\u00e4llda och ser till att varje anst\u00e4lld f\u00f6rst\u00e5r sin egen roll och m\u00e5len f\u00f6r sitt arbete. Var och en av v\u00e5ra anst\u00e4llda har m\u00f6jlighet att utvecklas och avancera i sin karri\u00e4r enligt sina egna intressen. Vi uppmuntrar d\u00e4rf\u00f6r alla att kontinuerligt l\u00e4ra sig och utveckla sina f\u00e4rdigheter. Vi \u00e4r prestigel\u00f6sa, st\u00f6ttar, lyssnar och inkluderar alla. Hos oss \u00e4r trygghet nyckeln till framg\u00e5ng. Vi \u00e4r ansvarstagande och professionella, prioriterar h\u00e5llbarhet f\u00f6r en stabil ekonomi och milj\u00f6.\nVi \u00e4r proaktiva och drivna, agerar med lyh\u00f6rdhet och ansvar gentemot f\u00f6r\u00e4ndringar. Med oss ges du m\u00f6jlighet att v\u00e4xa och skapa din karri\u00e4r med f\u00f6rtroende och st\u00f6d fr\u00e5n ett ink\u00e4nnande och professionellt team. Ditt engagemang ger dig m\u00f6jligheten att blomstra och utvecklas.\n Tj\u00e4nsten \u00e4r tillsvidare (och inleds med provanst\u00e4llning) med tilltr\u00e4de enligt \u00f6verenskommelse.\nKontaktinformation\nFr\u00e5gor om tj\u00e4nsten besvaras av operations manager Sanela Civic \u202f\u202fvia e-post: sanela.civic@miabab.se\nAns\u00f6kan\nUrval och intervjuer sker l\u00f6pande, s\u00e5 skicka din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.  \nVarmt v\u00e4lkommen med din ans\u00f6kan!\n MIAB \u00e4r branschens st\u00f6rsta privat\u00e4gda f\u00f6retag och ing\u00e5r i MIAB Group. Genom en familj\u00e4r omtanke som m\u00e4rks och syns i alla led v\u00e4xer vi inom Facility Services. Vi oms\u00e4tter idag 1,8 miljarder SEK och \u00e4r ca 4800 medarbetare. V\u00e5rt huvudkontor ligger i Stockholm och vi har 18 lokala kontor runt om i Sverige och Finland. N-Clean som varum\u00e4rke och f\u00f6retag ing\u00e5r i MIAB Group. MIAB levererar St\u00e4d- och facility service tj\u00e4nster till f\u00f6retag och organisationer.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Russgatan 3","full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.5785862313,"longitude":13.070226115847},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"MIAB AB","postcode":"21235","positions":1,"profession":"Arbetsledare, st\u00e4d\/St\u00e4dledare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.miabab.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Sanering och renh\u00e5llning","employer_workplace":"MIAB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"bot_views_count":0,"ai_vendor_counts":{"meta":1,"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"sanela.civic@miabab.se","images":[],"published_at":"2026-09-11T06:55:02+00:00","expires_at":"2027-03-10T23:59:59+00:00","created_at":"2026-09-12T02:46:44+00:00","updated_at":"2026-09-17T03:02:54+00:00"}}