{"data":{"id":182288,"slug":"drifttekniker-kund-och-service-till-goteborg","type":"job","title":"Operations Technician Customer and Service in Gothenburg","description":"Job Description\nOperations Technician Customer and Service at Akademiska Hus in Gothenburg.\nWould you like to help create well-functioning and sustainable environments for education, research, and innovation? We are now seeking an operations technician for our team in Gothenburg. Here you'll have a role where you combine technical expertise with customer service and play an important part in daily contact with our customers.\n\n\n\nYour Assignment\nAs an operations technician with us, you are a key person in the daily operations of our properties. You work closely with our tenants and are responsible for ensuring that the facilities function as they should, through quick feedback, excellent service, and practical on-site solutions.\nYou become the customer's natural contact for questions regarding facility operations and help create a safe and well-functioning everyday environment. The role suits you if you enjoy varied work where you combine technical tasks with customer interaction.\nYou become part of a team of 11 operations technicians where you together are responsible for creating stable and efficient operations in our property portfolio. The role involves close collaboration with facility engineers, operations specialists, technical managers, and other colleagues within the organization. You report to the group manager for the area and work from our office in Gothenburg.\n\n\n\nIn the role, you are responsible for, among other things:\nMaintaining ongoing contact with tenants regarding operations, matters, and facility function\nHandling fault reports and ensuring clear feedback\nPerforming inspections, maintenance, and corrective actions\nTroubleshooting and addressing simple operations-related problems\nCollaborating with colleagues and escalating more complex matters\nContributing to excellent customer experience through high availability and professional conduct\nParticipating in on-call duty according to the organization's arrangement\n\nYour Contribution\nYou are a service-oriented person who thrives in interaction with others and builds trust through a professional and solution-focused approach. You take responsibility for your tasks, enjoy collaborating with colleagues, and help create a well-functioning everyday environment for our customers.\n\n\n\nInterested?\nIf this sounds like an opportunity for you, take the chance and apply now! Selection and interviews will take place on an ongoing basis, with the final application deadline 20\/9. If you have questions about the position, please contact recruiting manager Andreas Durefors (andreas.durefors@akademiskahus.se), Group Manager, or responsible recruiting consultant at Randstad, Ann-Catrine Nilsson G\u00e4rd (ann-catrine.nilsson.gard@randstad.se).\nBackground checks will be conducted on final candidates.\n\n\n\nWelcome to a workplace where your ideas and initiatives are valued and where you can help shape the future!\n\nResponsibilities\nMaintaining ongoing contact with tenants regarding operations, matters, and facility function\nHandling fault reports and ensuring clear feedback\nPerforming inspections, maintenance, and corrective actions\nTroubleshooting and addressing simple operations-related problems\nCollaborating with colleagues and escalating more complex matters\nContributing to excellent customer experience through high availability and professional conduct\nParticipating in on-call duty according to the organization's arrangement\n\n\nQualifications\nTechnical or property-related education or equivalent work experience\nExperience in property operations, operations technology, or similar work\nExperience with customer-facing work within property operations\nKnowledge in one or more areas such as:\nVentilation\nPlumbing and HVAC\nControl and automation technology\nBuilding automation\nElectrical systems\nEnergy optimization\n\nGood computer skills\nDriver's license (Category B)\n\nIt is advantageous if you also have:\nExperience with complex property environments, such as laboratory operations\nBasic knowledge of English\n\n\nAbout the Company\n\nAkademiska Hus AB\nAkademiska Hus is one of Sweden's largest property companies. We develop and manage facilities for colleges and universities and create conditions for world-leading education and research. By also offering labs and offices for businesses, our campuses become more innovative and sustainable places that promote collaboration, knowledge development, and creativity. We invest in our employees and ensure they grow. Everyone has individual assignments and we offer leadership development programs for managers. Learning and thinking new is part of our DNA. Through a solid range of learning opportunities and training, collaboration, and knowledge sharing, we constantly develop. With good managers who provide us with conditions, trust, and mandate to deliver, we develop both as individuals and as a company. Sustainability is our guiding star in everything we do. We invest in health and wellness and value different perspectives. We like working in cross-functional teams and know that our different personalities, competencies, and experiences make us better. Together we lift each other up and strengthen Sweden as a knowledge nation. Want to learn more about us \u2013 take a look at our FILM.","language":"sv","is_translated":true,"title_original":"Drifttekniker Kund och Service till G\u00f6teborg","description_original":"Arbetsbeskrivning\nDrifttekniker Kund och Service till Akademiska hus i G\u00f6teborg.\nVill du vara med och skapa v\u00e4l fungerande och h\u00e5llbara milj\u00f6er f\u00f6r utbildning, forskning och innovation? Nu s\u00f6ker vi drifttekniker till v\u00e5rt team i G\u00f6teborg. H\u00e4r f\u00e5r du en roll d\u00e4r du kombinerar teknik med service och har en viktig funktion i den dagliga kontakten med v\u00e5ra kunder.\n\n\n\nDitt uppdrag\nSom drifttekniker hos oss \u00e4r du en nyckelperson i den dagliga driften av v\u00e5ra fastigheter. Du arbetar n\u00e4ra v\u00e5ra hyresg\u00e4ster och ansvarar f\u00f6r att lokalerna fungerar som de ska, genom snabb \u00e5terkoppling, god service och praktiska \u00e5tg\u00e4rder p\u00e5 plats.\nDu blir kundens naturliga kontakt i fr\u00e5gor som r\u00f6r lokalernas funktion och hj\u00e4lper till att skapa en trygg och v\u00e4l fungerande vardag. Rollen passar dig som trivs med ett varierat arbete d\u00e4r du kombinerar tekniskt arbete med kunddialog.\nDu blir en del av ett team med 11 st drifttekniker d\u00e4r ni tillsammans ansvarar f\u00f6r att skapa en stabil och v\u00e4lfungerande drift i fastighetsbest\u00e5ndet. Rollen inneb\u00e4r ett n\u00e4ra samarbete med fastighetsingenj\u00f6rer, driftspecialister, tekniska f\u00f6rvaltare och andra kollegor inom verksamheten. Du rapporterar till gruppchefen f\u00f6r omr\u00e5det och utg\u00e5r fr\u00e5n v\u00e5rt kontor i G\u00f6teborg.\n\n\n\nI rollen ansvarar du bland annat f\u00f6r att:\nHa l\u00f6pande kontakt med hyresg\u00e4ster kring drift, \u00e4renden och lokalernas funktion\nHantera felanm\u00e4lningar och s\u00e4kerst\u00e4lla tydlig \u00e5terkoppling\nUtf\u00f6ra tillsyn, sk\u00f6tsel och felavhj\u00e4lpande \u00e5tg\u00e4rder\nFels\u00f6ka och \u00e5tg\u00e4rda enklare driftrelaterade problem\nSamverka med kollegor och lyfta mer komplexa \u00e4renden vidare\nBidra till en god kundupplevelse genom h\u00f6g n\u00e4rvaro och professionellt bem\u00f6tande\nDelta i beredskap enligt organisationens uppl\u00e4gg\n\nDitt bidrag\nDu \u00e4r en serviceinriktad person som trivs i m\u00f6tet med andra och bygger f\u00f6rtroende genom ett professionellt och l\u00f6sningsorienterat arbetss\u00e4tt. Du tar ansvar f\u00f6r dina uppgifter, samarbetar g\u00e4rna med kollegor och bidrar till att skapa en v\u00e4l fungerande vardag f\u00f6r v\u00e5ra kunder.\n\n\n\nNyfiken?\u00a0\u00a0\nK\u00e4nns detta som en m\u00f6jlighet f\u00f6r dig, ta chansen och s\u00f6k nu! Urval och intervjuer kommer att ske l\u00f6pande, med sista ans\u00f6kningsdag 20\/9.\u00a0Har du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta rekryterande chef Andreas Durefors (andreas.durefors@akademiskahus.se), Gruppchef eller ansvarig rekryteringskonsult p\u00e5 Randstad, Ann-Catrine Nilsson G\u00e4rd (ann-catrine.nilsson.gard@randstad.se).\u00a0\nBakgrundskontroll kommer att genomf\u00f6ras p\u00e5 slutkandidater.\u00a0\u00a0\n\n\n\nV\u00e4lkommen till en arbetsplats d\u00e4r dina id\u00e9er och initiativ v\u00e4rdes\u00e4tts och d\u00e4r du kan vara med och forma framtiden!\n\nAnsvarsomr\u00e5den\nHa l\u00f6pande kontakt med hyresg\u00e4ster kring drift, \u00e4renden och lokalernas funktion\nHantera felanm\u00e4lningar och s\u00e4kerst\u00e4lla tydlig \u00e5terkoppling\nUtf\u00f6ra tillsyn, sk\u00f6tsel och felavhj\u00e4lpande \u00e5tg\u00e4rder\nFels\u00f6ka och \u00e5tg\u00e4rda enklare driftrelaterade problem\nSamverka med kollegor och lyfta mer komplexa \u00e4renden vidare\nBidra till en god kundupplevelse genom h\u00f6g n\u00e4rvaro och professionellt bem\u00f6tande\nDelta i beredskap enligt organisationens uppl\u00e4gg\n\n\nKvalifikationer\nTeknisk eller fastighetsinriktad utbildning alternativt motsvarande arbetslivserfarenhet\nErfarenhet av fastighetsdrift, driftteknik eller liknande arbete\nErfarenhet av kundn\u00e4ra arbete inom fastighetsdrift\nKunskap inom ett eller flera omr\u00e5den s\u00e5som:Ventilation\nVVS\nStyr- och reglerteknik\nFastighetsautomation\nEl\nEnergioptimering\n\nGod datorvana\nB-k\u00f6rkort\n\nDet \u00e4r meriterande om du \u00e4ven har:\u00a0\nErfarenhet av komplexa fastighetsmilj\u00f6er, s\u00e5som laboratorieverksamhet\u00a0\nGrundl\u00e4ggande kunskaper i Engelska\n\n\nOm f\u00f6retaget\n\nAkademiska Hus AB\nAkademiska Hus \u00e4r ett av Sveriges st\u00f6rsta fastighetsbolag. Vi utvecklar och f\u00f6rvaltar lokaler f\u00f6r h\u00f6gskolor och universitet och skapar f\u00f6ruts\u00e4ttningar f\u00f6r v\u00e4rldsledande utbildning och forskning. Genom att \u00e4ven erbjuda labb och kontor f\u00f6r f\u00f6retag blir v\u00e5ra campus mer innovativa och h\u00e5llbara platser, som fr\u00e4mjar samverkan, kunskapsutveckling och kreativitet. Vi satsar p\u00e5 v\u00e5ra medarbetare och ser till att de\u202fv\u00e4xer. Alla har individuella uppdrag och vi erbjuder ledarutvecklingsprogram f\u00f6r chefer.\u202f\u202f  Att l\u00e4ra och t\u00e4nka nytt \u00e4r en del av v\u00e5rt DNA. Genom ett gediget utbud av l\u00e4randetillf\u00e4llen och utbildningar, samverkan och erfarenhetsutbyte utvecklas vi st\u00e4ndigt. Med bra chefer som ger oss f\u00f6ruts\u00e4ttningar, f\u00f6rtroende och mandat att leverera, utvecklas vi b\u00e5de som m\u00e4nniskor och bolag. H\u00e5llbarhet \u00e4r ledstj\u00e4rna i allt vi g\u00f6r.\u202f\u202f Vi satsar p\u00e5 h\u00e4lsa och friskv\u00e5rd och v\u00e4rdes\u00e4tter olika perspektiv. Vi arbetar g\u00e4rna i tv\u00e4rfunktionella team och vet att v\u00e5ra olika personligheter, kompetenser och erfarenheter g\u00f6r oss b\u00e4ttre. Tillsammans lyfter vi varandra och st\u00e4rker Sverige som kunskapsnation. Vill du veta mer om oss \u2013 ta en titt p\u00e5 v\u00e5r FILM.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Sven Hultins Plats 5","full_address":null,"city":"GOTEBORG","country":"SE","latitude":57.685663632979,"longitude":11.978123296024},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Randstad AB","postcode":"41258","positions":1,"profession":"Fastighetstekniker\/Drifttekniker, fastighet","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/randstad.se\/job-redirect\/9e747ee6-783c-434d-911a-0b807d499bd5","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Ann-Catrine Nilsson G\u00e4rd","driving_license":true,"employment_type":"full_time","occupation_field":"Installation, drift, underh\u00e5ll","employer_workplace":"Akademiska Hus AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46733434341","owner_email":"ann-catrine.nilsson.gard@randstad.se","images":[],"published_at":"2026-09-01T13:30:10+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-09-02T03:16:58+00:00","updated_at":"2026-09-02T04:00:41+00:00"}}