{"data":{"id":162162,"slug":"driven-supporttekniker-till-daladatorer-i-mora","type":"job","title":"Junior Support Technician at Daladatorer in Mora","description":"Do you want to work with IT while helping people in their daily lives? We are now seeking a junior support technician who wants to develop within IT and work close to our customers.\n\nAbout the Role\nAs a support technician with us, you will help private individuals and companies with their IT needs. You will be an important part of creating a smooth and positive customer experience \u2013 whether it concerns connectivity, email, or simpler technical issues.\n\nYou will also collaborate with colleagues and, when needed, support other parts of the business with support related to our corporate customers, which gives you broad insight into different types of IT environments.\n\nThe role is perfect for you if you are at the beginning of your IT career and want to develop both your technical skills and your service abilities.\n\nYour Tasks\n\u2022 Receive and handle support cases via phone, email, and ticketing systems\n\u2022 Help customers with broadband issues and connectivity\n\u2022 Provide user support in areas such as WiFi, routers, email, and simpler IT services\n\u2022 Troubleshoot and guide customers step by step\n\u2022 When needed, support colleagues with support cases related to corporate customers\n\u2022 Document cases and solutions\n\u2022 Contribute to a high level of service and customer satisfaction\n\nYour Profile\nWe are looking for someone who is service-oriented, pedagogical, and has a genuine interest in technology. You:\n\u2022 Have a strong interest in IT and technology\n\u2022 Preferably have some form of education or experience within IT (but it is not a requirement)\n\u2022 Are communicative and enjoy helping people\n\u2022 Have patience and can explain technical matters in a simple way\n\u2022 Are solution-oriented and take responsibility\n\u2022 Speak and write Swedish fluently\n\nMerits:\n\u2022 Experience in customer service or support\n\u2022 Basic knowledge of networks, WiFi, and broadband\n\u2022 Experience working with ticketing systems\n\nWe Offer\n\u2022 A good start to your IT career\n\u2022 Internal training and development opportunities\n\u2022 A helpful team with high expertise\n\u2022 A workplace where service, quality, and teamwork are in focus\n\nOther Information\nPlacement: Mora\nScope: Full-time\nStart: By agreement\n\nAs part of our recruitment process, we conduct background checks on final candidates. This is part of our information security work in accordance with ISO 27001.\n\nApplication\nWelcome to apply. Selection is ongoing, so please submit your application as soon as possible. We look forward to hearing from you!","language":"sv","is_translated":true,"title_original":"Driven supporttekniker till Daladatorer i Mora","description_original":"Vill du arbeta med IT och samtidigt hj\u00e4lpa m\u00e4nniskor i deras vardag?\u00a0Vi s\u00f6ker nu en junior supporttekniker som vill utvecklas inom IT och arbeta n\u00e4ra v\u00e5ra kunder.\u00a0Om rollen\u00a0Som supporttekniker hos oss arbetar du med att hj\u00e4lpa privatpersoner och f\u00f6retag med deras IT.Du blir en viktig del i att skapa en smidig och positiv kundupplevelse \u2013 oavsett om det g\u00e4ller uppkoppling, e-post eller enklare tekniska problem.Du kommer \u00e4ven att samarbeta med kollegor och vid behov st\u00f6tta andra delar av verksamheten med support kopplat till v\u00e5ra f\u00f6retagskunder, vilket ger dig en bred inblick i olika typer av IT-milj\u00f6er.\u00a0Rollen passar dig som \u00e4r i b\u00f6rjan av din IT-karri\u00e4r och vill utveckla b\u00e5de din tekniska kompetens och din servicef\u00f6rm\u00e5ga.\u00a0Dina arbetsuppgifter\u00a0\u2022 Ta emot och hantera support\u00e4renden via telefon, e-post och \u00e4rendehanteringssystem \u00a0\u2022 Hj\u00e4lpa kunder med bredbandsproblem och uppkoppling \u00a0\u2022 Ge anv\u00e4ndarst\u00f6d inom exempelvis WiFi, routrar, e-post och enklare IT-tj\u00e4nster \u00a0\u2022 Fels\u00f6ka och guida kunder steg f\u00f6r steg \u00a0\u2022 Vid behov st\u00f6tta kollegor med support\u00e4renden kopplade till f\u00f6retagskunder \u00a0\u2022 Dokumentera \u00e4renden och l\u00f6sningar \u00a0\u2022 Bidra till en h\u00f6g niv\u00e5 av service och kundn\u00f6jdhet \u00a0\u00a0Din profil\u00a0Vi s\u00f6ker dig som \u00e4r serviceinriktad, pedagogisk och har ett genuint intresse f\u00f6r teknik.\u00a0Du:\u00a0\u2022 Har ett stort intresse f\u00f6r IT och teknik \u00a0\u2022 Har g\u00e4rna n\u00e5gon form av utbildning eller erfarenhet inom IT (men det \u00e4r inget krav) \u00a0\u2022 \u00c4r kommunikativ och trivs med att hj\u00e4lpa m\u00e4nniskor \u00a0\u2022 Har t\u00e5lamod och kan f\u00f6rklara tekniska saker p\u00e5 ett enkelt s\u00e4tt \u00a0\u2022 \u00c4r l\u00f6sningsorienterad och ansvarstagande \u00a0\u2022 Talar och skriver svenska obehindrat \u00a0\u00a0Meriterande:\u00a0\u2022 Erfarenhet av kundservice eller support \u00a0\u2022 Grundl\u00e4ggande kunskap inom n\u00e4tverk, WiFi och bredband \u00a0\u2022 Erfarenhet av att arbeta med \u00e4rendehanteringssystem \u00a0\u00a0Vi erbjuder\u00a0\u2022 En bra start i din IT-karri\u00e4r \u00a0\u2022 Intern utbildning och utvecklingsm\u00f6jligheter \u00a0\u2022 Ett hj\u00e4lpsamt team med h\u00f6g kompetens \u00a0\u2022 En arbetsplats d\u00e4r service, kvalitet och teamwork st\u00e5r i fokus\u00d6vrigt\u00a0Placering: Mora\u00a0Omfattning: Heltid\u00a0Start: Enligt \u00f6verenskommelseSom en del av v\u00e5r rekryteringsprocess genomf\u00f6r vi bakgrundskontroller p\u00e5 slutkandidater. Detta \u00e4r en del av v\u00e5rt arbete med informationss\u00e4kerhet i enlighet med ISO 27001.Ans\u00f6kan\u00a0V\u00e4lkommen med din ans\u00f6kan. Urval sker l\u00f6pande, s\u00e5 skicka g\u00e4rna in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.\u00a0Vi ser fram emot att h\u00f6ra fr\u00e5n dig!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"\u00d6nav\u00e4gen 14","full_address":null,"city":"Mora","country":"SE","latitude":61.015920284829,"longitude":14.532025019113},"metadata":{"region":"Dalarnas l\u00e4n","duration":"Tills vidare","employer":"DALADATORER I MORA AKTIEBOLAG","postcode":"79232","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Stefan Lindgren","driving_license":true,"employment_type":"Vanlig anst\u00e4llning","occupation_field":"Data\/IT","employer_workplace":"Daladatorer","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0544540947","owner_email":"stefan.lindgren@aktivit.se","images":[],"published_at":"2026-08-19T10:41:59+00:00","expires_at":"2026-08-25T23:59:59+00:00","created_at":"2026-08-20T02:50:55+00:00","updated_at":"2026-08-20T03:35:28+00:00"}}