{"data":{"id":166878,"slug":"ekonomiadministrator-va-med-kundfokus","type":"job","title":"Finance & Customer Service Administrator, Water & Wastewater","description":"You are looking for new challenges and meaningful work that makes a difference for people and society. We are looking for people like you, full of commitment, curiosity and energy. To live and thrive, we need infrastructure and conditions for a functioning society. We are the municipally-owned company that provides Lidk\u00f6ping Municipality with what can be called the invisible infrastructure. It involves water and sewage, broadband and electricity networks, as well as waste management. The electricity network is operated by our subsidiary Lidk\u00f6ping eln\u00e4t AB. Our employees have high expertise in everything from technology, operations and safety to finance and environment. Our mission plays a significant role in the municipality's work to shape a sustainable society and offer good service to citizens. We hope you want to be part of the journey to shape that society and provide that service to our customers in Lidk\u00f6ping \u2013 we warmly welcome your application to Lidk\u00f6ping milj\u00f6 och teknik!\n\nAbout the Job\nWould you like to combine finance, customer service and administration in a socially important operation? We are now looking for a finance and customer service administrator who wants to help ensure efficient processes for invoicing, customer management and billing for water, sewage and waste.\n\nYou will be part of our customer service team within the Water & Wastewater Business Area, in the Customer & Operations Support unit. The unit currently consists of 10 employees who report directly to the Business Area Manager. Currently, three of these work with customer service matters in various ways. There is also a network within the company for everyone who works with customer matters, where experience is shared and collaboration takes place across different business areas.\n\nTo meet increased workload and ensure long-term competency supply, we are now strengthening our customer team with an additional finance and administration specialist. This addition will create some opportunity for us to also spend time on data maintenance in our billing system, which is overdue, and support financial matters within the business area.\n\nJob Responsibilities\nThis is a broad administrative role focused on invoicing, accounts receivable, customer service and development of financial processes within water & wastewater and waste.\n\nYour main areas of responsibility:\n\nInvoicing and Accounts Receivable\n- Billing, invoicing, monitoring and administration of subscriptions and facilities\n- Accounts receivable, customer payments, reminders and collection\n- Bookkeeping and reconciliation of customer receivables accounts\n- Age write-offs\n- Manual invoicing of special services and payments\n\nCustomer Service and Case Handling\n- Customer contacts on various matters and investigations\n- Handling of ownership changes\n- Setup, modifications and termination of various payment methods\n- Handling of customer cases from the Contact Center\n\nOperations Support and Development\n- Support to the company's management on internal controls, accounting matters and financial statements\n- Data maintenance and system matters (primarily in our billing system EDP Future)\n- Internal administration; mail handling, support on various matters within the business area\n- Development of new working methods and opportunities for digitalization within your area of responsibility\n\nWho Are You?\nWe are looking for someone with education in finance and experience with administrative work involving accounts receivable, invoicing or finance administration. You are structured, thorough and enjoy combining financial tasks with customer contact.\n\nYou are careful, well-organized and enjoy working with numbers. You have good computer skills and are used to working in various systems. It is also important that you have good communication skills and a professional demeanor, as you will largely be a face of our company to our customers on many matters. You work well with others and can work independently. You are flexible and adaptable. We place great importance on your personal qualities.\n\nYou have:\n- Experience handling customers\n- Experience working in finance systems and billing systems\n- Some knowledge of regulations (we comply with the Water Services Act, KFVA, the Water & Wastewater Rate and GDPR)\n- Some technical interest and can familiarize yourself with matters related to water metering\n\nPersonal Qualities\n- Driven and goal-oriented\n- Confident and stable in challenging situations (difficult conversations)\n- Positive and solution-oriented\n- Customer-focused (service-minded)\n- Good collaboration skills\n- Thorough and well-organized\n\nOther Information\nA background check may be part of the recruitment process. More information about the process will be provided when relevant.\n\nWondering what there is to do and see when you are not working with us at Lidk\u00f6ping milj\u00f6 och teknik AB? Visit www.livetiskaraborg.se and discover all the possibilities Skaraborg has to offer!\n\nLidk\u00f6ping milj\u00f6 och teknik wants you to submit your application through our recruitment tool Varbi. You will find a button at the bottom of the listing where you log in and apply for the position. If for some reason you cannot apply that way (such as protected identity), please contact the person listed in the ad for an alternative application method. We decline calls from staffing and recruitment agencies as well as job ad vendors.","language":"sv","is_translated":true,"title_original":"Ekonomiadministrat\u00f6r VA med kundfokus","description_original":"Du s\u00f6ker nya utmaningar och ett meningsfullt arbete som g\u00f6r skillnad f\u00f6r m\u00e4nniskor och samh\u00e4llet. Vi letar efter s\u00e5na som du, som \u00e4r fulla av engagemang, nyfikenhet och energi. F\u00f6r att leva och bo beh\u00f6ver vi en infrastruktur, f\u00f6ruts\u00e4ttningar f\u00f6r ett fungerande samh\u00e4lle. Vi \u00e4r det kommunal\u00e4gda bolaget som f\u00f6rser Lidk\u00f6pings kommun med det som kan kallas den osynliga infrastrukturen. Det handlar om vatten och avlopp, bredband och eln\u00e4t men ocks\u00e5 om avfallshantering. Eln\u00e4tet drivs i dotterbolaget Lidk\u00f6ping eln\u00e4t AB. V\u00e5ra medarbetare har h\u00f6g kompetens inom allt fr\u00e5n teknik, drift och s\u00e4kerhet till ekonomi och milj\u00f6. V\u00e5rt uppdrag har en betydande roll i kommunens arbete med att forma ett h\u00e5llbart samh\u00e4lle och att erbjuda god service till medborgarna. Vi hoppas att du vill vara med p\u00e5 resan att forma just det samh\u00e4llet och att erbjuda den servicen till v\u00e5ra kunder i Lidk\u00f6ping \u2013 varmt v\u00e4lkommen med din ans\u00f6kan till Lidk\u00f6ping milj\u00f6 och teknik!\nOm jobbet\nVill du kombinera ekonomi, kundservice och administration i en samh\u00e4llsviktig verksamhet? Vi s\u00f6ker nu en ekonomi- och kundadministrat\u00f6r som vill vara med och s\u00e4kerst\u00e4lla effektiva processer f\u00f6r fakturering, kundhantering och debitering inom vatten, avlopp och avfall.\nDu kommer tillh\u00f6ra v\u00e5r kundgrupp inom Aff\u00e4rsomr\u00e5de Vatten-Avlopps enhet Kund- och verksamhetsst\u00f6d. Enheten best\u00e5r idag av 10 medarbetare som ligger direkt under Aff\u00e4rsomr\u00e5deschefen. Idag \u00e4r det tre av dessa som arbetar med kundtj\u00e4nstfr\u00e5gor p\u00e5 olika s\u00e4tt. Det finns \u00e4ven ett n\u00e4tverk inom bolaget f\u00f6r alla som jobbar med kundfr\u00e5gor d\u00e4r man utbyter erfarenheter och samarbetar mellan de olika aff\u00e4rsomr\u00e5dena.\nF\u00f6r att m\u00f6ta en \u00f6kad arbetsbelastning och s\u00e4kerst\u00e4lla en l\u00e5ngsiktig kompetensf\u00f6rs\u00f6rjning st\u00e4rker vi nu upp v\u00e5r kundgrupp med ytterligare en medarbetare inom ekonomiadministration. F\u00f6rst\u00e4rkningen kommer skapa viss m\u00f6jlighet f\u00f6r oss att ocks\u00e5 l\u00e4gga tid p\u00e5 registerv\u00e5rd i v\u00e5rt debiteringssystem som \u00e4r eftersatt och att st\u00f6tta i ekonomifr\u00e5gorna inom aff\u00e4rsomr\u00e5det.\nArbetsuppgifter\nDet h\u00e4r \u00e4r en bred administrativ roll med fokus p\u00e5 fakturering, kundreskontra, kundservice och utveckling av ekonomiska processer inom VA och avfall.\nDina huvudsakliga arbetsomr\u00e5den:\nFakturering och kundreskontra\nDebitering, fakturering, uppf\u00f6ljning och administration kring abonnemang och anl\u00e4ggningar\nKundreskontra, kundinbetalningar, p\u00e5minnelser och inkasso\u00a0\nBokf\u00f6ring och avst\u00e4mning av kundfordringskonton\u00a0\n\u00c5ldersavskrivningar\u00a0\nManuell fakturering specialtj\u00e4nster och utbetalningar\n\nKundservice och handl\u00e4ggning \u00e4renden\nKundkontakter i olika fr\u00e5gor och utredningar\nHandl\u00e4ggning av \u00e4garbyten\nUppl\u00e4gg, \u00e4ndringar och avslut av olika betals\u00e4tt\u00a0\nHantering av kund\u00e4renden fr\u00e5n Kontaktcenter\n\nVerksamhetsst\u00f6d och utveckling\nSt\u00f6d till bolagets stab vid internkontroll, bokf\u00f6ringsfr\u00e5gor och bokslut\nRegisterv\u00e5rd och systemfr\u00e5gor (fr\u00e4mst i v\u00e5rt debiteringssystem EDP Future)\nIntern administration; posthantering, st\u00f6d i diverse fr\u00e5gor inom aff\u00e4rsomr\u00e5det\nUtveckling av nya arbetss\u00e4tt och m\u00f6jlighet till digitalisering inom ditt ansvarsomr\u00e5de\n\nVem \u00e4r du?\nVi s\u00f6ker dig som har utbildning inom ekonomi, samt erfarenhet av administrativt arbete med kundreskontra, fakturering eller ekonomiadministration. Du \u00e4r strukturerad, noggrann och trivs med att kombinera ekonomiska arbetsuppgifter med kundkontakter.\nDu \u00e4r noggrann, har ordning och reda, samt tycker om att arbeta med siffror. Du har god datorvana och \u00e4r van vid att arbeta i olika system. Det \u00e4r ocks\u00e5 viktigt att du har en god kommunikationsf\u00f6rm\u00e5ga och ett gott bem\u00f6tande d\u00e5 du i m\u00e5ngt och mycket blir ett ansikte ut\u00e5t mot v\u00e5ra kunder i m\u00e5nga fr\u00e5gor. Du har l\u00e4tt f\u00f6r att samarbeta med andra och kan arbeta sj\u00e4lvst\u00e4ndigt. Du \u00e4r flexibel och anpassningsbar. Vi l\u00e4gger stor vikt vid dina personliga egenskaper.\nDu har\nvana av att hantera kunder\nvana av att jobba i ekonomisystem och debiteringssystem\nviss juridikkunskap (vi har vattentj\u00e4nstlagen, KFVA, VA-taxan och GDPR att f\u00f6rh\u00e5lla oss till)\nett visst teknikintresse och kan s\u00e4tta dig in i fr\u00e5gor som r\u00f6r t ex vattenm\u00e4tning\n\nPersonliga egenskaper\nDriven och m\u00e5linriktad\nTrygg och stabil i utmanande situationer (sv\u00e5ra samtal)\nPositiv och l\u00f6sningsorienterad\nS\u00e4tter kunden i fokus (serviceminded)\nGod samarbetsf\u00f6rm\u00e5ga\nNoggrann och ordningssam\n\n\u00d6vrigt\nBakgrundskontroll kan f\u00f6rekomma i rekryteringsprocessen. Mer information om processen l\u00e4mnas n\u00e4r det blir aktuellt. \u00a0\nUndrar du vad som finns att g\u00f6ra och se n\u00e4r du inte jobbar hos oss p\u00e5 Lidk\u00f6ping milj\u00f6 och teknik AB? G\u00e5 in p\u00e5 www.livetiskaraborg.se och uppt\u00e4ck alla Skaraborgs m\u00f6jligheter!\nLidk\u00f6pings milj\u00f6 och teknik vill att du skickar din ans\u00f6kan via v\u00e5rt rekryteringsverktyg Varbi. Du hittar en knapp l\u00e4ngst ner i annonsen d\u00e4r du loggar in och s\u00f6ker tj\u00e4nsten. Om du av n\u00e5got sk\u00e4l inte kan s\u00f6ka s\u00e5 (tex skyddad identitet), v\u00e4nligen ta kontakt med annonsens kontaktperson f\u00f6r alternativ s\u00f6kv\u00e4g. Vi undanber oss samtal fr\u00e5n bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av jobbannonser.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Skogsvaktarev\u00e4gen 7 C","full_address":null,"city":"Lidk\u00f6ping","country":"SE","latitude":58.513028333416,"longitude":13.127438364321},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Lidk\u00f6ping Milj\u00f6 och Teknik AB","postcode":"53153","positions":1,"profession":"Ekonomiassistent","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/lidkoping.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Eva-Lena Beiron","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"VA, vatten och avlopp","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0510-770060","owner_email":"eva-lena.beiron@lidkoping.se","images":[],"published_at":"2026-08-21T15:53:47+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-22T03:23:29+00:00","updated_at":"2026-08-25T02:45:43+00:00"}}