{"data":{"id":198209,"slug":"elgiganten-lulea-soker-service-advisor","type":"job","title":"Elgiganten XX seeks Service Advisor","description":"Elgiganten is Sweden's leading retailer of home electronics, appliances, and kitchens. We currently employ nearly 3,400 people and operate a total of 167 Phonehouse stores and warehouses throughout the country. As an employee at Elgiganten, you are part of something much larger, with operations spanning warehouses, stores, e-commerce, a Nordic central warehouse, and customer service.\nBecome part of us and share in our success!\nDo you love delivering an amazing customer experience? We're looking for a Service Advisor who delivers world-class service and is passionate about taking great care of our customers!\nWorking at Elgiganten is fun, challenging, and fast-paced. It's not just our shared passion for what we sell that binds us together. Here you'll find people with a genuine desire to help others discover the joy in the amazing world of technology. In this role, you'll also have the opportunity to shape how our customers perceive us.\nYour role as Service Advisor\nAs a Service Advisor, you'll work in Operations, which includes cash handling, warehouse management, support, and merchandising. It's a varied role where you'll handle multiple tasks and make a real difference as an important part of our success. Much of your day will be about creating the best possible customer experience \u2013 you're simply a star at customer care. In addition to handling payments, assisting with service, managing product logistics, and handling warranty claims, you'll ensure it's easy for customers to shop and leave with the right products. By optimizing the shopping experience in the store and ensuring satisfied customers, we reach our goals. The ability to solve problems along the way to success is another key part of the role. You'll gain foundational knowledge across all Operations areas, giving you great flexibility in your daily work.\nWho are you?\nAs a Service Advisor at Elgiganten, your personal qualities and motivation matter most.\nYou love meeting customers and achieving your goals, and you have fun doing it!\nWe believe you\nAlways keep the customer in focus and are driven to provide personalized service to every visitor\nHave a genuine passion for service and love working with people\nLearn easily and have a desire to develop\nAre engaged, responsible, and committed to doing your best\nAppreciate order and structure and enjoy creating organization\n\nAn interest in the products and services we sell is a great advantage, but we'll provide you with the knowledge and training needed for the role during your onboarding, so you succeed and thrive with us.\nWho are we?\nOur culture is important to us and our values guide everything we do. We're looking for a colleague who wants to be part of our community and shares our values just as we do: Win Together, Play Together, Grow Together, and be Different Together. At Elgiganten, we believe our differences make us stronger and our cohesion is a strength. Driven people who care about both our customers and each other work here. Those who see opportunities, embrace quick changes, and are driven to contribute to positive results usually thrive with us. We're looking for energetic people with the natural ability to take initiative and a desire to develop.\nDevelopment at Elgiganten\nOur goal is to become the industry's best employer, and we believe we achieve this through strong leadership. At Elgiganten, good leaders create engagement, job satisfaction, and motivated employees. Development and internal training are investments we've chosen to make, including training in product knowledge, customer interactions, and leadership development.\nElgiganten offers\nCompetitive salary and pension\nGenerous bonus agreement\nBenefits including wellness and employee discounts\nInternal training programs for employees and leaders\nGood career opportunities\nAdditional information\nEmployment type: Permanent with initial probation period\nScope: 70%. Working hours include evenings and weekends\nStart date: By agreement\nDeadline: 2026-09-30\n\nAt Elgiganten, we strive for diversity and welcome all applicants regardless of gender, age, or ethnic background. Please note that we use assessments and background checks as part of our recruitment process. We look forward to your application! Register your CV and apply for the position by clicking the link.","language":"sv","is_translated":true,"title_original":"Elgiganten Lule\u00e5 s\u00f6ker Service Advisor","description_original":"Elgiganten \u00e4r Sveriges ledande \u00e5terf\u00f6rs\u00e4ljare av hemelektronik, vitvaror och k\u00f6k. Vi har i dag n\u00e4rmare 3 400 anst\u00e4llda och totalt 167 Phonehouse-butiker och varuhus \u00f6ver hela landet. Som anst\u00e4lld p\u00e5 Elgiganten \u00e4r du en del av n\u00e5got mycket st\u00f6rre och verksamheten utg\u00f6rs av flera viktiga funktioner s\u00e5som varuhus, butiker, e-handel, nordiskt centrallager och kundtj\u00e4nst. \u00a0Bli en del av oss och var med p\u00e5 v\u00e5r framg\u00e5ng!\n\u00c4lskar du att bidra till en fantastisk kundupplevelse? Vi s\u00f6ker nu en Service Advisor som levererar service i v\u00e4rldsklass och brinner f\u00f6r att ta hand om v\u00e5ra kunder p\u00e5 b\u00e4sta s\u00e4tt!\u00a0\nAtt arbeta p\u00e5 Elgiganten \u00e4r b\u00e5de roligt, utmanande och fartfyllt. Det \u00e4r inte bara v\u00e5rt gemensamma intresse f\u00f6r det vi s\u00e4ljer som binder oss samman. H\u00e4r finner du m\u00e4nniskor \u2013 med en \u00e4kta vilja att hj\u00e4lpa andra hitta gl\u00e4djen i den magiska v\u00e4rlden av teknik. I just den h\u00e4r rollen f\u00e5r du \u00e4ven m\u00f6jlighet att kunna p\u00e5verka v\u00e5ra kunders uppfattning om oss.\u00a0\u00a0\nDin roll som Service Advisor\u00a0Som Service Advisor kommer du arbeta inom omr\u00e5det Operations som best\u00e5r av kassa, lager, support och merchandising. Det \u00e4r en varierande roll d\u00e4r du kommer arbeta med flera olika uppgifter d\u00e4r du med din kompetens g\u00f6r skillnad och utg\u00f6r en viktig del f\u00f6r framg\u00e5ng. En stor del av vardagen handlar om att skapa den b\u00e4sta m\u00f6jliga kundupplevelsen, du \u00e4r helt enkelt en stj\u00e4rna p\u00e5 kundv\u00e5rd. F\u00f6rutom att vara ansvarig f\u00f6r att ta betalt, assistera vid servicetj\u00e4nster, produktlogistik och garanti\u00e4renden ska du \u00e4ven se till att det \u00e4r l\u00e4tt f\u00f6r v\u00e5ra kunder att handla och att de kan f\u00e5 med sig r\u00e4tt produkt hem. Genom att optimera k\u00f6pupplevelsen i varuhuset och s\u00e4kerst\u00e4lla n\u00f6jda kunder kan vi n\u00e5 v\u00e5ra m\u00e5l, att ha f\u00f6rm\u00e5ga att l\u00f6sa problem p\u00e5 v\u00e4gen till framg\u00e5ng \u00e4r en annan avg\u00f6rande del i rollen. Du kommer att f\u00e5 grundl\u00e4ggande kunskaper inom samtliga delar inom Operations och d\u00e4rmed en stor flexibilitet i din vardag.\u00a0\u00a0Vem \u00e4r du?\u00a0Som Service Advisor p\u00e5 Elgiganten \u00e4r dina personliga egenskaper och motivation det viktigaste.\u00a0 Du \u00e4lskar att m\u00f6ta kund och uppn\u00e5 dina m\u00e5l, och s\u00e5klart har roligt n\u00e4r du g\u00f6r det!\u00a0\u00a0Vi tror att du\u00a0Alltid har kunden i fokus och drivs av att ge varje bes\u00f6kare personlig service\u00a0\nHar en genuin k\u00e4nsla f\u00f6r service och \u00e4lskar att jobba med m\u00e4nniskor\u00a0\nHar l\u00e4tt f\u00f6r att l\u00e4ra och en vilja att utvecklas\u00a0\n\u00c4r engagerad, ansvarstagande och en vilja att g\u00f6ra ditt b\u00e4sta\u00a0\nTrivs n\u00e4r det \u00e4r ordning och reda och gillar att skapa struktur\u00a0\n\nEtt intresse f\u00f6r de varor och tj\u00e4nster som vi s\u00e4ljer \u00e4r en stor f\u00f6rdel men vi kommer vid din introduktion att f\u00f6rse dig med de kunskaper och utbildningar som kr\u00e4vs i rollen, allt f\u00f6r att du ska lyckas och trivas tillsammans med oss.\u00a0\u00a0\u00a0\nVilka \u00e4r vi?\u00a0V\u00e5r kultur \u00e4r viktig f\u00f6r oss och v\u00e5ra v\u00e4rderingar genomsyrar allt vi g\u00f6r, vi s\u00f6ker nu en kollega som vill bli en del av v\u00e5r gemenskap och precis som vi drivs av och delar v\u00e5ra v\u00e4rderingar:\u00a0Win Together, Play Together, Grow Together\u00a0and be\u00a0Different Together.\u00a0P\u00e5 Elgiganten tror vi att v\u00e5ra olikheter g\u00f6r oss starkare och sammanh\u00e5llningen \u00e4r en styrka. H\u00e4r jobbar drivna personer med stort intresse f\u00f6r b\u00e5de v\u00e5ra kunder och varandra.\u00a0De som ser m\u00f6jligheter, gillar snabba f\u00f6r\u00e4ndringar och drivs av att bidra till positiva resultat brukar trivas v\u00e4l hos oss. Det \u00e4r personer med energi som har en f\u00f6rm\u00e5ga att naturligt ta egna initiativ och som vill utvecklas.Utveckling hos oss\u00a0V\u00e5rt m\u00e5l \u00e4r att bli branschens b\u00e4sta arbetsgivare och vi tror att vi n\u00e5r dit bland annat genom v\u00e5rt goda ledarskap. P\u00e5 Elgiganten skapar en god ledare engagemang, arbetsgl\u00e4dje och motiverade medarbetare. Utveckling och interna utbildningar \u00e4r n\u00e5got som vi valt att investera i, h\u00e4r innefattas tr\u00e4ning i produktkunskap, kundm\u00f6te och ledarskapsutbildningar.\u00a0\nElgiganten erbjuder\nAvtalsenlig l\u00f6n och pension\u00a0\nGener\u00f6st bonusavtal\u00a0\nF\u00f6rm\u00e5ner inom friskv\u00e5rd och personalk\u00f6p\u00a0\nInternt utbildningsprogram f\u00f6r medarbetare och ledare\u00a0\nGoda karri\u00e4rm\u00f6jligheter\u00a0\n\u00d6vrig informationAnst\u00e4llningsform:\u00a0Tillsvidare med inledanande provanst\u00e4llningOmfattning:\u00a070%. arbetstiderna innefattar \u00e4ven kv\u00e4llar och helgerTilltr\u00e4de: Enligt \u00f6verenskommelseSista ans\u00f6kningsdag: 2026-09-30\n\u00a0\nP\u00e5 Elgiganten str\u00e4var vi efter m\u00e5ngfald och v\u00e4lkomnar d\u00e4rf\u00f6r alla s\u00f6kande, oavsett k\u00f6n, \u00e5lder eller etnisk bakgrund. Observera att vi anv\u00e4nder tester och bakgrundskontroll som en del i rekryteringsprocessen. Vi ser fram emot din ans\u00f6kan! Registerna ditt CV och s\u00f6k tj\u00e4nsten genom att klicka p\u00e5 l\u00e4nken.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Betongv\u00e4gen 2","full_address":null,"city":"Gammelstad","country":"SE","latitude":65.618137057871,"longitude":22.051678437614},"metadata":{"region":"Norrbottens l\u00e4n","duration":"Tills vidare","employer":"Elgiganten Aktiebolag","postcode":"97345","positions":1,"profession":"Butikss\u00e4ljare, fackhandel","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.elgiganten.se\/","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Joachim Juntti","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Elgiganten AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":6,"bot_views_count":4,"ai_vendor_counts":{"other":2,"openai":2,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"joachimj@giganten.se","images":[],"published_at":"2026-09-07T13:44:50+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-08T03:52:07+00:00","updated_at":"2026-09-15T14:07:34+00:00"}}