{"data":{"id":154167,"slug":"erfaren-kundservicemedarbetare-som-ar-redo-for-nasta-steg-3","type":"job","title":"Experienced Customer Service Professional Ready for Your Next Step","description":"Why is this the right move for you?\nYou'll work with more advanced customer cases and develop your problem-solving skills.\nYou'll become part of a stable company with a global footprint that simultaneously invests in innovation and change.\nYou'll have the opportunity to develop your technical expertise, including work with Salesforce and other business systems.\nOur client is willing to wait for the right person - we take your notice period into consideration.\n\nAbout the role\nAs a customer service representative, you are the company's first point of contact with business customers and are responsible for creating a positive customer experience. Your responsibilities include:\nAnswer inquiries via phone and email regarding value transports, deliveries, and orders.\nManage and administer cases in Salesforce.\nCollaborate with internal departments to resolve customer issues.\nRepresent the company with high service awareness and professionalism.\n\nWe're looking for you who:\nCurrently work in customer service - using phone, email, and\/or chat as tools in your work.\nHave at least 2 years of customer service experience.\nAre comfortable working with the Office suite, particularly Excel.\nHave completed upper secondary education.\nSpeak Swedish and English fluently, both verbally and in writing.\nPrefer working 100% on-site in Rotebro together with your team.\n\nMeritorious: Experience with Salesforce, IFS, or similar systems.\n\nPersonal qualities: You are communicative, service-oriented, and thrive in a fast-paced role where the phone is your primary tool.\n\nAbout the workplace\nThe company is a market-leading player in cash handling and value transportation with a global footprint. Their headquarters is located in Rotebro and offers a modern and pleasant work environment in bright, recently renovated premises near the commuter train station. Commuting options from both Stockholm and Uppsala are excellent. If you drive, free parking is provided as well as the opportunity to charge your electric vehicle at no cost.\nHere you work with approximately 80 colleagues at the head office, with about 25 of them belonging to the customer service team. The environment is characterized by a social and welcoming atmosphere with a strong focus on collaboration and well-being. In addition to a well-equipped gym, various team activities are offered that contribute to a strong team spirit.\nThe company is known for its stability and long-term vision while being characterized by dynamic development and constant change. This unique combination makes it an attractive employer for someone seeking opportunities to grow and develop in a secure and professional environment.\n\nAbout the employment\nScope: Full-time, 40h\/week.\nEmployment type: Favorable consultant agreement via OIO\nStart: Immediately, taking your notice period into consideration.\nWorking hours: Office hours according to schedule, weekends and holidays off.\nLocation: 100% on-site in Rotebro, north of Stockholm city center.\nBenefits: Consultant agreement with fixed monthly salary, wellness allowance, advance vacation, and pension.\n\nA thorough background check will be conducted prior to this assignment opportunity.\nReady to take your next step? Submit your application today! Selection is ongoing.\n\nContact person: Anna Edlund (anna.edlund@oio.se)\n\nAbout OIO\nOur passion is to help you find the right role and workplace. We're equally aware that you're selective and choose carefully when it comes to your next career step - we would too. That's why we work dedicatedly in the recruitment process to get to know you and your ambitions. We believe that people in the right place have a better chance of reaching their full potential. Through fair, straightforward employment terms and present leadership, we then actively work on your engagement and development. In this way, we strive to become your obvious career partner. We are as picky as you are.","language":"sv","is_translated":true,"title_original":"Erfaren Kundservicemedarbetare som \u00e4r redo f\u00f6r n\u00e4sta steg","description_original":"Varf\u00f6r \u00e4r detta r\u00e4tt steg f\u00f6r dig?Du f\u00e5r arbeta med mer avancerade kund\u00e4renden och utveckla din probleml\u00f6sningsf\u00f6rm\u00e5ga.\nDu blir en del av ett stabilt f\u00f6retag med globalt fotavtryck, som samtidigt satsar p\u00e5 innovation och f\u00f6r\u00e4ndring.\nDu f\u00e5r m\u00f6jlighet att utveckla din tekniska kompetens, bland annat genom arbete i Salesforce och andra aff\u00e4rssystem.\nV\u00e5r kund \u00e4r beredd att v\u00e4nta p\u00e5 r\u00e4tt person - vi tar h\u00e4nsyn till din upps\u00e4gningstid.\nOm rollen\nSom kundservicemedarbetare \u00e4r du f\u00f6retagets f\u00f6rsta kontaktpunkt mot f\u00f6retagskunder och ansvarar f\u00f6r att skapa en positiv kundupplevelse. Dina arbetsuppgifter inkluderar:\nBesvara fr\u00e5gor via telefon och mejl kring v\u00e4rdetransporter, leveranser och best\u00e4llningar.\nHantera och administrera \u00e4renden i Salesforce.\nSamarbeta med interna avdelningar f\u00f6r att l\u00f6sa kund\u00e4renden.\nRepresentera f\u00f6retaget med h\u00f6g servicek\u00e4nsla och professionalism.\nVi s\u00f6ker dig somJobbar med kundservice idag - med telefon, mejl och\/eller chatt som verktyg i tj\u00e4nsten.\nHar minst 2 \u00e5rs erfarenhet av kundservice.\n\u00c4r van vid att arbeta med Office-paketet, s\u00e4rskilt Excel.\nHar en fullst\u00e4ndig gymnasieexamen.\nBeh\u00e4rskar svenska och engelska flytande, i tal och skrift.\nTrivs med att arbeta 100% p\u00e5 plats i Rotebro tillsammans med ditt team.\n\nMeriterande: Erfarenhet av Salesforce, IFS eller liknande system.\nPersonliga egenskaper: Du \u00e4r kommunikativ, serviceinriktad och trivs i en roll med h\u00f6gt tempo d\u00e4r telefonen \u00e4r ditt fr\u00e4msta verktyg.\nOm arbetsplatsen\nF\u00f6retaget \u00e4r en marknadsledande akt\u00f6r inom kontanthantering och v\u00e4rdetransporter med ett globalt fotavtryck. Deras huvudkontor \u00e4r bel\u00e4get i Rotebro och erbjuder en modern och trivsam arbetsmilj\u00f6 i ljusa, nyrenoverade lokaler n\u00e4ra pendelt\u00e5gsstationen. Pendlingsm\u00f6jligheterna fr\u00e5n b\u00e5de Stockholm och Uppsala \u00e4r utm\u00e4rkta. F\u00f6r dig som k\u00f6r bil erbjuds det gratis parkering samt m\u00f6jlighet att ladda elbil utan kostnad.\nH\u00e4r arbetar du tillsammans med cirka 80 kollegor p\u00e5 huvudkontoret, d\u00e4r cirka 25 av dem tillh\u00f6r kundserviceteamet. Milj\u00f6n pr\u00e4glas av en social och v\u00e4lkomnande atmosf\u00e4r med stort fokus p\u00e5 samarbete och trivsel. F\u00f6rutom ett v\u00e4lutrustat gym erbjuds olika gemensamma aktiviteter som bidrar till en stark teamk\u00e4nsla.\nF\u00f6retaget \u00e4r k\u00e4nt f\u00f6r sin stabilitet och l\u00e5ngsiktiga vision samtidigt som det pr\u00e4glas av en dynamisk utveckling och st\u00e4ndig f\u00f6r\u00e4ndring. Denna unika kombination g\u00f6r det till en attraktiv arbetsgivare f\u00f6r dig som s\u00f6ker m\u00f6jligheter att v\u00e4xa och utvecklas i en trygg och professionell milj\u00f6.\nOm anst\u00e4llningenOmfattning:\u00a0Heltid 40h\/vecka.\nAnst\u00e4llningsform:\u00a0F\u00f6rm\u00e5nligt konsultavtal via OIO\nStart: Omg\u00e5ende med h\u00e4nsyn till upps\u00e4gningstid. \nArbetstid:\u00a0Kontorstider enligt schema, helgfria vardagar.\nPlacering: 100% fysiskt p\u00e5 plats i Rotebro, norr om Stockholm city.\nF\u00f6rm\u00e5ner:\u00a0Konsultavtal med fast m\u00e5nadsl\u00f6n, friskv\u00e5rdsbidrag, f\u00f6rskottssemester och pension.\n\nEn gedigen bakgrundskontroll kommer att utf\u00f6ras inf\u00f6r m\u00f6jligheten till detta uppdrag.\nRedo att ta n\u00e4sta steg? Skicka din ans\u00f6kan redan idag! Urval sker l\u00f6pande.Kontaktperson: Anna Edlund (anna.edlund@oio.se)\nOm OIO\nV\u00e5r passion \u00e4r att hj\u00e4lpa dig till r\u00e4tt roll och arbetsplats.\u00a0Vi \u00e4r samtidigt medvetna om att du \u00e4r kr\u00e4sen\u00a0och v\u00e4ljer med omsorg inf\u00f6r n\u00e4sta karri\u00e4rsteg, det skulle vi ocks\u00e5 g\u00f6ra. D\u00e4rf\u00f6r arbetar vi dedikerat i rekryteringsprocessen f\u00f6r att l\u00e4ra k\u00e4nna dig och dina ambitioner. Vi tror n\u00e4mligen att m\u00e4nniskor p\u00e5 r\u00e4tt plats har st\u00f6rre chans att n\u00e5 sin fulla potential.\u00a0Genom schyssta, okr\u00e5ngliga anst\u00e4llningsvillkor samt ett n\u00e4rvarande ledarskap arbetar vi d\u00e4refter aktivt med ditt engagemang och din utveckling. P\u00e5 s\u00e5 vis str\u00e4var vi efter att bli en sj\u00e4lvklar karri\u00e4rpartner f\u00f6r dig.\u00a0We are as picky as you are.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Skeppsbron 38","full_address":null,"city":"Stockholm","country":"SE","latitude":59.323180011692,"longitude":18.074850271933},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"OIO V\u00e4st AB","postcode":"11130","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"OIO","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"anna.edlund@oio.se","images":[],"published_at":"2026-08-13T20:45:38+00:00","expires_at":"2026-08-30T23:59:59+00:00","created_at":"2026-08-15T03:39:18+00:00","updated_at":"2026-08-18T03:34:38+00:00"}}