{"data":{"id":213188,"slug":"extrajobb-it-support-ovako-hofors","type":"job","title":"Part-Time IT Support | Ovako | Hofors","description":"Experience the excitement of a dynamic industrial environment where your IT support talent will shine and develop. Join an inspiring team with our client in Hofors, where every day opens the door to new challenges and valuable opportunities for your career.\nAbout the Role\nAs an IT support specialist, you will handle tickets via computer, phone, or hands-on support in an industrial environment, register, assign and update tickets, escalate unresolved issues to higher levels, and participate in service desk-related projects with our client.\nAbout You\nFormal Qualifications:\nTo be hired as a flexible-hours employee, you must be:\nA student within IT, such as IT support or IT technician, studying at least 50% and have a flexible schedule with the ability to work 2-3 days\/week, primarily Mondays and Tuesdays.\nYour studies must be verified with an official study certificate.\n\nSolid computer skills and the ability to quickly familiarize yourself with new systems\n\n\nFluent in Swedish and English, both spoken and written\n\n\nExperience working in customer service or the service sector\n\n\nAbility to work independently with ticket escalation\n\n\nDesirable Qualifications:\n\nIT technical expertise or strong interest in IT and technology\n\n\nExperience communicating with customers over the phone\n\n\nPrevious work in the service industry, customer service, or support\n\n\nAbility to quickly prioritize and identify what needs to be done\n\n\nExperience working in a fast-paced environment\n\n\nParticipation in service desk-related projects\n\n\nAbout Working With Us\nAs a staffing consultant with us, you will always receive market-rate pay, vacation, pension contributions, insurance, and membership in our collective agreement. We want you to feel good working with us, so we naturally offer our consultants wellness benefits and occupational health services. During your employment, you will have a consultant manager who is responsible for your assignment, ensures you thrive at your workplace, supports you, and develops you in your professional role.\nAbout Lernia\nLernia is one of Sweden's leading staffing and recruitment companies and operates across the entire country. With our extensive network, we offer exciting jobs with attractive employers and brands that help you develop your skills and career, both long-term and short-term.\nHow to Apply\nTo apply for this position, scroll down to the application form below. Selection and interviews take place on a rolling basis, so submit your application today! If you have any questions, feel free to contact us via email: bemanning.gavle@lernia.se","language":"sv","is_translated":true,"title_original":"Extrajobb IT-support | Ovako | Hofors","description_original":"Upplev sp\u00e4nningen i en dynamisk industrimilj\u00f6 d\u00e4r din talang f\u00f6r IT-support f\u00e5r gl\u00e4nsa och utvecklas. Bli en del av ett inspirerande team hos v\u00e5r kund i Hofors, d\u00e4r varje dag \u00f6ppnar d\u00f6rren till nya utmaningar och v\u00e4rdefulla m\u00f6jligheter f\u00f6r din karri\u00e4r.\nOm tj\u00e4nsten\nSom IT-support kommer du att hantera \u00e4renden via dator, telefon eller hands-on i industrimilj\u00f6, registrera, f\u00f6rdela och uppdatera dem, eskalera ol\u00f6sta \u00e4renden till h\u00f6gre niv\u00e5er samt delta i servicedeskrelaterade projekt hos v\u00e5r kund.\nOm dig\nFormell kompetens:\nF\u00f6r att kunna anst\u00e4llas som behovsanst\u00e4lld beh\u00f6ver du vara: \nStuderande inom IT t.ex IT-support eller IT-tekniker med studier p\u00e5 minst 50%samt ha ett flexibelt schema och f\u00f6rm\u00e5ga att kunna arbeta 2-3 dagar\/vecka, fr\u00e4mst m\u00e5ndagar och tisdagar.\nStudierna beh\u00f6ver styrkas med studieintyg.\n\nGoda datorkunskaper och f\u00f6rm\u00e5ga att snabbt s\u00e4tta sig in i nya system\n\n\nFlytande i svenska och engelska, b\u00e5de i tal och skrift\n\n\nErfarenhet fr\u00e5n arbete inom kundtj\u00e4nst eller servicesektorn\n\n\nF\u00f6rm\u00e5ga att arbeta sj\u00e4lvst\u00e4ndigt med eskalering av \u00e4renden\n\n\nMeriterande:\n\nIT-teknisk kompetens eller stort intresse f\u00f6r IT och teknik\n\n\nErfarenhet av att kommunicera med kunder via telefon\n\n\nTidigare arbete inom servicebranschen, kundservice eller support\n\n\nF\u00f6rm\u00e5ga att snabbt prioritera och identifiera vad som beh\u00f6ver g\u00f6ras\n\n\nErfarenhet av arbete i h\u00f6gt tempo\n\n\nDeltagande i servicedeskrelaterade projekt\n\n\nSom en av oss\nSom anst\u00e4lld bemanningskonsult hos oss f\u00e5r du alltid en marknadsm\u00e4ssig l\u00f6n, semester, pensionsavs\u00e4ttning, f\u00f6rs\u00e4kringar och anslutning till v\u00e5rt kollektivavtal. Vi vill att du ska m\u00e5 bra hos oss s\u00e5 sj\u00e4lvklart erbjuder vi v\u00e5ra konsulter friskv\u00e5rdsbidrag och f\u00f6retagsh\u00e4lsov\u00e5rd. Under din anst\u00e4llning har du en konsultchef som \u00e4r ansvarig f\u00f6r ditt uppdrag och ser till att du trivs p\u00e5 din arbetsplats och st\u00f6ttar dig samt utvecklar dig i din yrkesroll.\nOm Lernia\nLernia \u00e4r ett av Sveriges ledande bemannings- och rekryteringsf\u00f6retag och finns \u00f6ver hela landet. Med v\u00e5rt omfattande n\u00e4tverk erbjuder vi sp\u00e4nnande jobb hos attraktiva arbetsgivare och varum\u00e4rken som hj\u00e4lper dig att utveckla din kompetens och karri\u00e4r, b\u00e5de p\u00e5 l\u00e5ng och kort sikt.\nHur du s\u00f6ker tj\u00e4nsten\nF\u00f6r att s\u00f6ka tj\u00e4nsten, scrolla ner till ans\u00f6kningsformul\u00e4ret nedan. Urval och intervjuer sker l\u00f6pande, s\u00e5 skicka in din ans\u00f6kan redan idag! Om du har n\u00e5gra fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta oss via e-post: bemanning.gavle@lernia.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Nygatan 41","full_address":null,"city":"G\u00e4vle","country":"SE","latitude":60.676698388683,"longitude":17.14725659728},"metadata":{"region":"G\u00e4vleborgs l\u00e4n","employer":"Lernia Bemanning AB","postcode":"80311","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.lernia.se","employment_type":"contract","occupation_field":"Data\/IT","employer_workplace":"Lernia Bemanning & Rekrytering","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":2,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"bemanning.gavle@lernia.se","images":[],"published_at":"2026-09-15T13:50:21+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-16T03:21:40+00:00","updated_at":"2026-09-17T04:21:17+00:00"}}