{"data":{"id":179984,"slug":"extrajobb-pa-fitenss24sevens-kundtjanst","type":"job","title":"Part-Time Customer Service Position at Fitness24Seven","description":"Are you a student looking for a flexible part-time job where you can help people, solve problems, and build valuable customer service experience? Then you could be our next Customer Service Advisor in Fitness24Seven's student pool!\n\nAs a Customer Service Advisor, you'll help our members and colleagues every day via phone, chat, and email. No two days are the same. One moment you'll assist a member with their membership, the next you'll troubleshoot an app issue or support a gym with an administrative matter.\n\nPractical Information\n\nEmployment Type: As-needed employment\n\nLocation: Lund\n\nWho We're Looking For: The role suits you if you're studying or have another primary occupation\n\nWork Hours: Primarily weekdays around 4:30 PM\u20138:00 PM and weekends around 9:00 AM\u20136:00 PM\n\nAvailability: We have the greatest need during the last week of each month and during December and January\n\nNumber of Positions: Two\n\nStart Date: By agreement\n\nAbout the Role\n\nThe role involves many customer touchpoints and a fast pace where you'll often handle multiple cases simultaneously. That's why it's perfect for you if you enjoy solving problems, communicating with people, and working across multiple systems at once.\n\nYou'll be part of an engaged team where we help each other, share knowledge, and work together to create the best possible experience for our members.\n\nThe role is flexible and designed for you if you're studying or have another primary occupation. Customer service is open Monday\u2013Friday 8:00 AM\u20138:00 PM and weekends and holidays 9:00 AM\u20136:00 PM, with shifts scheduled within these hours. Shifts vary in length, from around three hours to full-day shifts. To be considered for the student pool, you need to be able to work an average of at least two shifts per week. There may be opportunities for more regular scheduling during certain periods.\n\nExample Work Tasks:\n\nAssist members via phone, chat, and email\n\nFind solutions to questions and problems in a professional and service-oriented manner\n\nSupport our gyms and colleagues with member-related inquiries\n\nWork across multiple systems and conversations simultaneously\n\nContribute ideas and initiatives that improve our member experience\n\nWho We Think You Are\n\nYou're likely a student today seeking a part-time job you can combine with your studies over a longer period. You enjoy helping people, take responsibility for your tasks, and thrive in a role where both pace and service are important aspects of daily work.\n\nWe believe you're a good fit if you:\n\nHave a genuine interest in service and people\n\nExpress yourself well in both speech and writing in English and Swedish\n\nAre receptive and skilled at adapting your communication based on situation and person\n\nEnjoy working digitally and managing multiple tasks simultaneously\n\nAre quick at the keyboard and comfortable with different systems\n\nAre thorough, responsible, and solution-oriented\n\nQualifications\n\nTo be considered for the role, you must:\n\nHave very strong skills in Swedish and English, both spoken and written\n\nBe able to express yourself clearly, professionally, and in a service-oriented manner, both spoken and written\n\nBe available to work during our periods of greatest need, especially the last week of each month and during December and January\n\nBe able to work two shifts per week\n\nWe'd also like to see:\n\nPrevious experience in service, customer interaction, or customer support\n\nGood knowledge of Norwegian\n\nExperience working with phone, chat, or email as work tools\n\nSome of Our Benefits\n\nFree gym membership \u2013 With gold membership\n\nDiscounted gym membership for a friend or family member\n\nWellness allowance \u2013 In addition to your free gold membership\n\nHelp others live healthier lives \u2013 Every day\n\nAbout Fitness24Seven\n\nWelcome to Fitness24Seven and to a career where you help make the world a healthier place. Today we have nearly 300 facilities in 5 countries across 3 continents, and we continue to grow.\n\nAt Fitness24Seven, we're driven by our values that permeate the entire company:\n\nLong-term thinking: We make decisions with a focus on long-term health and sustainable development.\n\nOn the customers' terms: We exist for our members and create fitness on their terms.\n\nLearning organization: We develop by learning from each other, sharing knowledge, and daring to try new things.\n\nCooperation makes the team: We believe in the strength of teamwork and reach our goals together.\n\nSocial responsibility: We actively work with CSR and collaborate with organizations such as SOS Children's Villages and Esperanca Foundation in Colombia to make a difference for people in need, both locally and globally.\n\nDo you want to help create a healthier society while developing with us? Then you'll thrive here!\n\nApply now and become part of our team!\n\nWe conduct ongoing selection, and the position may be filled before the final application deadline, so apply today!\n\nContact\n\nIf you have questions about the position or the recruitment process, please feel free to contact the recruiting manager at recruitment@f24s.com.\n\nWe conduct background checks in open registers when hiring new staff.","language":"sv","is_translated":true,"title_original":"Extrajobb p\u00e5 Fitenss24Sevens kundtj\u00e4nst","description_original":"Studerar du och s\u00f6ker ett flexibelt extrajobb d\u00e4r du f\u00e5r hj\u00e4lpa m\u00e4nniskor, l\u00f6sa problem och bygga v\u00e4rdefull erfarenhet inom kundservice? D\u00e5 kan du vara v\u00e5r n\u00e4sta Customer Service Advisor i Fitness24Sevens studentpool!\nSom Customer Service Advisor hj\u00e4lper du varje dag v\u00e5ra medlemmar och kollegor via telefon, chatt och mejl. Ingen dag \u00e4r den andra lik. Ena stunden hj\u00e4lper du en medlem med ett medlemskap, n\u00e4sta stund fels\u00f6ker du ett problem i appen eller st\u00f6ttar ett gym med ett administrativt \u00e4rende.\nPraktisk information\nAnst\u00e4llningsform: Behovsanst\u00e4llning\n\n\nPlacering: Lund\n\n\nVem s\u00f6ker vi?: Rollen passar dig som studerar eller har annan huvudsaklig syssels\u00e4ttning\n\n\nArbetstider: Fr\u00e4mst vardagar ca kl. 16.30-20.00 samt helger ca kl. 09.00-18.00\n\n\nTillg\u00e4nglighet: Vi har som st\u00f6rst behov under sista veckan varje m\u00e5nad samt under december och januari\n\n\nAntal tj\u00e4nster: Tv\u00e5\n\n\nStart: Enligt \u00f6verenskommelse\n\nOm rollen\nRollen inneb\u00e4r m\u00e5nga kontaktytor och ett h\u00f6gt tempo d\u00e4r du ofta hanterar flera \u00e4renden parallellt. D\u00e4rf\u00f6r \u00e4r den perfekt f\u00f6r dig som tycker om att l\u00f6sa problem, kommunicera med m\u00e4nniskor och arbeta i flera system samtidigt.\nDu blir en del av ett engagerat team d\u00e4r vi hj\u00e4lper varandra, delar kunskap och tillsammans arbetar f\u00f6r att skapa den b\u00e4sta m\u00f6jliga upplevelsen f\u00f6r v\u00e5ra medlemmar.\nRollen \u00e4r flexibel och anpassad f\u00f6r dig som studerar eller har en annan huvudsaklig syssels\u00e4ttning. Kundtj\u00e4nsten har \u00f6ppet m\u00e5ndag till fredag kl. 08.00-20.00 samt helger och helgdagar kl. 09.00-18.00, och arbetspassen f\u00f6rl\u00e4ggs inom dessa tider. Passen varierar i l\u00e4ngd, fr\u00e5n cirka tre timmar till heldagspass. F\u00f6r att vara aktuell f\u00f6r studentpoolen beh\u00f6ver du i genomsnitt kunna arbeta minst tv\u00e5 pass per vecka. Det kan finnas m\u00f6jlighet till mer fast schema under vissa perioder\nExempel p\u00e5 arbetsuppgifter:\n\nHj\u00e4lpa medlemmar via telefon, chatt och mejl\n\n\nHitta l\u00f6sningar p\u00e5 fr\u00e5gor och problem p\u00e5 ett professionellt och serviceinriktat s\u00e4tt\n\n\nSt\u00f6tta v\u00e5ra gym och kollegor i medlemsrelaterade fr\u00e5gor\n\n\nArbeta i flera system och konversationer samtidigt\n\n\nBidra med id\u00e9er och initiativ som f\u00f6rb\u00e4ttrar v\u00e5r medlemsupplevelse\n\nVem vi tror att du \u00e4r\nDu \u00e4r sannolikt student idag och s\u00f6ker ett extrajobb som du kan kombinera med dina studier under en l\u00e4ngre period. Du tycker om att hj\u00e4lpa m\u00e4nniskor, tar ansvar f\u00f6r dina arbetsuppgifter och trivs i en roll d\u00e4r b\u00e5de tempo och service \u00e4r viktiga delar av vardagen.\nF\u00f6r att trivas i rollen tror vi att du \u00e4r:\n\nHar ett genuint intresse f\u00f6r service och m\u00e4nniskor\n\n\nFormulerar dig v\u00e4l i b\u00e5de tal och skrift p\u00e5 engelska och svenska\n\n\n\u00c4r lyh\u00f6rd och duktig p\u00e5 att anpassa din kommunikation utifr\u00e5n situation och person\n\n\nTrivs med att arbeta digitalt och hantera flera uppgifter samtidigt\n\n\n\u00c4r snabb p\u00e5 tangentbordet och bekv\u00e4m med olika system\n\n\n\u00c4r noggrann, ansvarstagande och l\u00f6sningsorienterad\n\nKvalifikationer\nF\u00f6r att vara aktuell f\u00f6r rollen beh\u00f6ver du:\n\nHa mycket goda kunskaper i svenska och engelska, b\u00e5de i tal och skrift\n\n\nKunna formulera dig tydligt, professionellt och serviceinriktat, b\u00e5de i tal och skrift\n\n\nHa m\u00f6jlighet att arbeta under v\u00e5ra perioder med st\u00f6rst behov, framf\u00f6r allt den sista veckan varje m\u00e5nad samt under december och januari\n\n\nHa m\u00f6jlighet att kunna ta tv\u00e5 pass i veckan\n\n\nVi ser g\u00e4rna att du ocks\u00e5 har:\n\nTidigare erfarenhet av service, kundbem\u00f6tande eller kundsupport\n\n\nGoda kunskaper i norska\n\n\nErfarenhet av att arbeta med telefon, chatt eller mejl som arbetsverktyg\n\nN\u00e5gra av v\u00e5ra f\u00f6rm\u00e5ner\nGratis gymkort - Med ett guldmedlemskap\n\n\nRabatterat gymkort till en v\u00e4n eller familjemedlem\n\n\nFriskv\u00e5rdsbidrag - Ut\u00f6ver ditt gratis guldmedlemskap\n\n\nVara med och hj\u00e4lpa andra till ett h\u00e4lsosammare liv - Varje dag\n\nOm Fitness24Seven\nV\u00e4lkommen till Fitness24Seven och till en karri\u00e4r d\u00e4r du \u00e4r med och g\u00f6r v\u00e4rlden till en h\u00e4lsosammare plats. Idag har vi n\u00e4rmare 300 anl\u00e4ggningar i 5 l\u00e4nder p\u00e5 3 kontinenter, och vi forts\u00e4tter att v\u00e4xa.\nP\u00e5 Fitness24Seven drivs vi av v\u00e5ra v\u00e4rderingar som genomsyrar hela f\u00f6retaget:\n\nLong-term thinking: Vi fattar beslut med fokus p\u00e5 l\u00e5ngsiktig h\u00e4lsa och h\u00e5llbar utveckling.\n\n\nOn the customers\u2019 terms: Vi finns till f\u00f6r v\u00e5ra medlemmar och skapar tr\u00e4ning p\u00e5 deras villkor.\n\n\nLearning organization: Vi utvecklas genom att l\u00e4ra av varandra, dela kunskap och v\u00e5ga testa nytt.\n\n\nCooperation makes the team: Vi tror p\u00e5 styrkan i laget och n\u00e5r v\u00e5ra m\u00e5l tillsammans.\n\n\nSocial responsibility: Vi arbetar aktivt med CSR och samarbetar bland annat med SOS Barnbyar och Esperanca Foundation i Colombia f\u00f6r att g\u00f6ra skillnad f\u00f6r m\u00e4nniskor i behov, b\u00e5de lokalt och globalt.\n\n\nVill du vara med och bidra till ett h\u00e4lsosammare samh\u00e4lle samtidigt som du utvecklas tillsammans med oss? D\u00e5 kommer du att trivas h\u00e4r!\nAns\u00f6k nu och bli en del av v\u00e5rt team!\nVi arbetar med l\u00f6pande urval och tj\u00e4nsten kan komma att bli tillsatt innan sista ans\u00f6kningsdag s\u00e5 s\u00f6k redan idag!\n Kontakt\nHar du fr\u00e5gor om tj\u00e4nsten eller rekryteringsprocessen \u00e4r du varmt v\u00e4lkommen att kontakta ansvarig rekryterare p\u00e5 recruitment@f24s.com.\nVi genomf\u00f6r bakgrundskontroll i \u00f6ppna register vid nyanst\u00e4llning av personal.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Stora S\u00f6dergatan 17","full_address":null,"city":"Lund","country":"SE","latitude":55.700939510895,"longitude":13.192364471918},"metadata":{"region":"Sk\u00e5ne l\u00e4n","employer":"Fitness 24Seven AB","postcode":"22223","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/careers.fitness24seven.com","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Fitness24Seven","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"recruitment@f24s.com","images":[],"published_at":"2026-08-31T08:41:40+00:00","expires_at":"2026-09-14T23:59:59+00:00","created_at":"2026-09-01T03:12:16+00:00","updated_at":"2026-09-02T02:47:34+00:00"}}