{"data":{"id":195373,"slug":"faltserviceledare","type":"job","title":"Field Service Leader","description":"Do you want to help secure critical infrastructure for society and take on a coordinating and supervisory role where contract management is a large and important part? Then this might be the position for you! We are now looking for a Field Service Leader.\nLFV is responsible for air traffic control and the development of future air traffic services. Within CNS (Communication, Navigation & Surveillance), we ensure that the technical infrastructure enabling safe flight operations functions 24\/7, year-round.\nAs a Field Service Leader, you will play a significant role in working together with MCF (the Swedish Civil Contingencies Agency) to ensure that field operations are delivered in accordance with the cooperation agreement with MCF. You will also provide support to group managers who have production responsibility.\nYour responsibilities\nPrimary responsibility for supporting the SoU DUS line organization in monitoring field delivery both internally and externally.\nContract and operational monitoring against Field UE: SLA compliance, penalties, and contractual matters.\nResponsible for operational development of the cooperation agreement, daily work procedures, and monitoring of operational work in both internal and external field teams.\nCoordinate monitoring of field delivery both internally and externally with UE (subcontractors).\nMonitoring and continuous improvements regarding processes for Field interface (Incident\/Problem, Change, Delivery Office, and Warehouse & Logistics).\nParticipate in meetings with Field UE and MCF where Field services are required.\nCompile requirements for Procurement\/Investments for Field internally.\nAccess management: Access for Field both internally and for subcontractors.\nSupport the Delivery Office in planning upcoming orders related to field delivery.\n\nYour qualifications\nYou have 5-10 years of experience in field operations.\nYou have experience with contract management.\nYou have experience with radio technology, transmission, and IT infrastructure.\nDriver's license (category B)\nGood knowledge of Swedish and English, both spoken and written.\n\nMeritorious if you have:\nExperience with TETRA environment and\/or Telecom environment operations.\nKnowledge of contract law\nKnowledge of or training in ITIL.\n\nAs a person, you need to be a positive and engaged individual who enjoys collaborating and contributing to a good work environment. You need to appreciate working toward common goals and supporting your colleagues. You easily build good relationships and communicate in a clear, respectful, and professional manner, adapting to different people and situations. You are organized and thorough and enjoy analyzing situations to find well-thought-out and efficient solutions. You readily take initiative and see opportunities for improvement.\nOther information\nThis is a permanent position with a placement location in Sundsvall.\nBefore employment, LFV conducts a security vetting process that includes register checks, security interviews, and drug testing. This position requires Swedish citizenship.\nWe value diversity and believe that different perspectives make us better. Our recruitment process is competence-based and includes screening, tests, and interviews, ensuring that all candidates are treated equally and fairly.\nAbout LFV\nWe lead aviation\u2014in step with the times, in all conditions. LFV is Sweden's leading provider of air traffic control for civil and military aviation with related services. We provide air traffic control and related services both nationally and internationally. Our air traffic controllers safely guide approximately 2,000 aircraft daily through Swedish airspace. LFV was the first in the world to provide remote air traffic control, and we are driving digitalization in several areas. Through various collaborations, we help make European airspace more efficient. https:\/\/lfv.se\/\nLFV makes continuous and active choices regarding exposure and recruitment support. We therefore decline direct contact from advertising sales representatives, staffing, and recruitment firms.","language":"sv","is_translated":true,"title_original":"F\u00e4ltserviceledare","description_original":"Vill du vara med och s\u00e4kra samh\u00e4llskritisk infrastruktur och ha en samordnande och koordinerande roll d\u00e4r avtalsuppf\u00f6ljning \u00e4r en stor och viktig del? D\u00e5 kan det h\u00e4r vara tj\u00e4nsten f\u00f6r dig! Vi s\u00f6ker nu en f\u00e4ltserviceledare.\nLFV ansvarar f\u00f6r flygtrafikledning och utveckling av framtidens flygtrafiktj\u00e4nster. Inom CNS (Communication, Navigation & Surveillance) s\u00e4kerst\u00e4ller vi att den tekniska infrastrukturen som m\u00f6jligg\u00f6r s\u00e4kra flygoperationer fungerar dygnet runt, \u00e5ret om.\u00a0\nSom f\u00e4ltserviceledare kommer du ha en betydande roll att tillsammans med MCF (Myndigheten f\u00f6r civilt f\u00f6rsvar) s\u00e4kerst\u00e4lla att f\u00e4ltleveransen levereras enligt samverkans\u00f6verenskommelsen med MCF. Du kommer \u00e4ven ha en st\u00f6ttande roll f\u00f6r gruppchefer som har produktionsansvaret.\nDina arbetsuppgifter\nHuvudansvarig f\u00f6r att st\u00f6dja SoU DUS linjeorganisation i att f\u00f6lja upp f\u00e4ltleveransen s\u00e5v\u00e4l intern som extern.\u00a0\nAvtals och driftuppf\u00f6ljning mot F\u00e4lt UE: SLA uppfyllnad, Vite och avtalsfr\u00e5gor.\nAnsvara f\u00f6r operativ utveckling av samverkans\u00f6verenskommelsen, dagliga arbetss\u00e4tt, samt uppf\u00f6ljning av det operativa arbetet i b\u00e5de de interna och externa f\u00e4ltteamen.\nKoordinera uppf\u00f6ljning av den f\u00e4ltleveransen b\u00e5de internt och externt med UE (underentrepren\u00f6rer)\nUppf\u00f6ljning och st\u00e4ndiga f\u00f6rb\u00e4ttringar g\u00e4llande processer f\u00f6r F\u00e4lt interface (Incident(problem), Change, Leveranskontoret och Lager & Logistik).\nDeltaga i m\u00f6ten F\u00e4lt UE och mot MCF d\u00e4r F\u00e4lt kr\u00e4vs.\nSammanst\u00e4lla behov f\u00f6r Ink\u00f6p\/Investeringar f\u00f6r F\u00e4lt internt.\nAccess management: Tilltr\u00e4de F\u00e4lt b\u00e5de internt och f\u00f6r underentrepren\u00f6rer.\nSt\u00f6tta i leveranskontorets arbete med planering av kommande best\u00e4llningar kopplat till f\u00e4ltleveransen.\n\nDina kvalifikationer\nDu har erfarenhet av drift i f\u00e4lt 5-10 \u00e5r.\nDu har erfarenhet avtalsuppf\u00f6ljning.\nDu har erfarenhet av radioteknik, transmission och IT-infrastruktur.\nB-k\u00f6rkort\nGoda kunskaper i svenska och engelska i tal och skrift.\n\nMeriterande om du har:\nErfarenhet av drift i TETRA-milj\u00f6 och \/ eller Telekom-milj\u00f6.\nEntreprenadjuridik\nKunskap om eller har utbildning i ITIL.\n\nSom person beh\u00f6ver du vara en positiv och engagerad person som trivs med att samarbeta och bidra till ett gott arbetsklimat. Du beh\u00f6ver uppskatta att arbeta mot gemensamma m\u00e5l och att st\u00f6tta dina kollegor. Du har l\u00e4tt\u00a0f\u00f6r att skapa goda relationer och kommunicerar p\u00e5 ett tydligt, respektfullt och professionellt s\u00e4ttoch anpassar dig efter olika m\u00e4nniskor och situationer. Du \u00e4r strukturerad och noggrann och tycker om att analysera situationer f\u00f6r att hitta genomt\u00e4nkta och effektiva l\u00f6sningar. Du tar g\u00e4rna initiativ och ser m\u00f6jligheter till f\u00f6rb\u00e4ttring.\n\u00d6vriga upplysningar\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning med placeringsort Sundsvall.\nInnan anst\u00e4llning genomf\u00f6r LFV en s\u00e4kerhetspr\u00f6vning som bland annat innefattar registerkontroll, s\u00e4kerhetsintervju och drogtest. Denna tj\u00e4nst kr\u00e4ver svenskt medborgarskap.\nVi v\u00e4rdes\u00e4tter m\u00e5ngfald och vi tror att olika perspektiv g\u00f6r oss b\u00e4ttre. V\u00e5r rekryteringsprocess \u00e4r kompetensbaserad och inneh\u00e5ller urval, tester och intervjuer, vilket s\u00e4kerst\u00e4ller att alla kandidater behandlas lika och r\u00e4ttvist.\nOm LFV\nVi leder flyget - i takt med tiden, i alla l\u00e4gen. LFV \u00e4r Sveriges ledande akt\u00f6r inom flygtrafikledning f\u00f6r civil och milit\u00e4r luftfart med tillh\u00f6rande tj\u00e4nster. Vi erbjuder flygtrafikledning och relaterade tj\u00e4nster b\u00e5de nationellt och internationellt. V\u00e5ra flygledare leder dagligen cirka 2 000 flygplan i svenskt luftrum. LFV var f\u00f6rst i v\u00e4rlden med flygtrafikledning p\u00e5 distans och vi driver digitaliseringen inom flera omr\u00e5den. Genom olika samarbeten \u00e4r vi med och effektiviserar det europeiska luftrummet.\u00a0https:\/\/lfv.se\/\nLFV g\u00f6r kontinuerliga och aktiva val kring exponering och rekryteringsst\u00f6d. Vi undanber oss d\u00e4rf\u00f6r direktkontakt av annonsf\u00f6rs\u00e4ljare, bemannings-och\u00a0rekryteringsf\u00f6retag.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Sundsvall","country":"SE","latitude":62.390812,"longitude":17.306927},"metadata":{"region":"V\u00e4sternorrlands l\u00e4n","duration":"Tills vidare","employer":"Luftfartsverket","postcode":"60379","positions":1,"profession":"Servicedesigner\/Tj\u00e4nstedesigner","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.lfv.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Joni Kujala","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Luftfartsverket","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":6,"bot_views_count":0,"ai_vendor_counts":{"other":2,"openai":1,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46725954600","owner_email":"joni.kujala@lfv.se","images":[],"published_at":"2026-09-04T12:43:56+00:00","expires_at":"2026-09-25T23:59:59+00:00","created_at":"2026-09-05T03:29:56+00:00","updated_at":"2026-09-16T03:03:19+00:00"}}