{"data":{"id":221382,"slug":"fardtjanstutredare-i-malmo-stad","type":"job","title":"Transportation Service Investigator in Malm\u00f6 City","description":"Ref: 20262049\n \nJob Responsibilities\nWe are seeking to strengthen our team with a new colleague as a Transportation Service Investigator in Malm\u00f6 City for 6 months.\nAs a Transportation Service Investigator, you will handle applications for transportation services and national transportation services in accordance with the Administrative Procedure Act. The work involves independently investigating cases, assessing, and making decisions according to the transportation services law, national transportation services law, guidelines, and application instructions for transportation and national transportation services in Malm\u00f6 City.\nThe work primarily involves investigating the customer's difficulties with mobility and using public transportation. You will also review medical statements submitted in cases. As a Transportation Service Investigator, you may represent Malm\u00f6 City legally in transportation service matters when needed. When necessary, you will also communicate by phone or digitally with applicants. Other work tasks related to your position may also occur.\nQualifications\nWe are looking for someone with\nRelevant university degree, for example in law, behavioral sciences, or social work\/other equivalent education.\nExperience with investigation work, for example from social services, care administration, healthcare, or equivalent.\nGood knowledge of Swedish in speech and writing and good knowledge of English in speech.\n\nIt is an advantage if you also have\nWorked with government authority functions\nExperience working in Procapita with investigations\nFamiliarity with medical terminology\nWorked with elderly and people with disabilities\n\nTo succeed as a Transportation Service Investigator, you need to be empathetic and objective. To thrive and function well in the role, it is necessary that you are communicative and have the ability to inform and convey decisions in writing and verbally in a clear, correct, and efficient manner. We would like to see that you are an unpretentious team player with a flexible approach in the work group and that you are self-driven with problem-solving and analytical skills. You are organized, thorough, and responsible. Meeting people, both individually and in groups, comes naturally to you, while you are attentive and understand that good service is essential for success.\nAbout the Workplace\nMunicipal Services has over 700 employees across six different operational areas. The mission is to provide qualitative, sustainable, and cost-effective services to Malm\u00f6 City's administrations and residents. Municipal Services offers equivalent service for all, high accessibility, and professional treatment.\nThe Service Administration is divided into five departments and offers everything from transportation services to IT and answering citizens in Malm\u00f6 City's contact center. We maintain streets, parks, green spaces, and beaches, manage all of Malm\u00f6 City's buildings, and ensure that our school students receive good and nutritious food. Together, we are a smart service partner to the city.\nMalm\u00f6 City's operations are organized in 14 administrations. Our shared mission is to create welfare and sustainable social development. Together with the residents of Malm\u00f6, we develop an even better city to live, work, and be in; diversity, life experiences, and talents make Malm\u00f6 a smart city in the heart of Europe. The world's knowledge is here.\nRead about Malm\u00f6 City as an employer here http:\/\/www.malmo.se\/jobb\nJob Information\nEmployment Type: Fixed-term employment for 6 months\nScope: Full-time\nNumber of Positions: 1\nStart Date: As soon as possible\nOther Information\nPlease note that Malm\u00f6 City has removed the cover letter from the application process and replaced it with selection questions, to create a more inclusive recruitment process and an efficient candidate experience for those applying for jobs with us. Your answers will be an important part of our selection process.\nMalm\u00f6 City strives for employees to represent the diversity that exists in our city. We therefore welcome applicants who can contribute to us as an employer meeting the needs of Malm\u00f6 residents.","language":"sv","is_translated":true,"title_original":"F\u00e4rdtj\u00e4nstutredare i Malm\u00f6 Stad","description_original":"Ref: 20262049\n\u00a0\nArbetsuppgifter\nVi s\u00f6ker f\u00f6rst\u00e4rkning av en ny kollega som f\u00e4rdtj\u00e4nstutredare i Malm\u00f6 Stad under 6 m\u00e5nader.\nSom f\u00e4rdtj\u00e4nstutredare arbetar du med att handl\u00e4gga ans\u00f6kningar om f\u00e4rdtj\u00e4nst och riksf\u00e4rdtj\u00e4nst med st\u00f6d av f\u00f6rvaltningslagen. Arbetet inneb\u00e4r att du sj\u00e4lvst\u00e4ndigt utreder \u00e4renden, bed\u00f6mer och fattar beslut enligt lagen om f\u00e4rdtj\u00e4nst, riksf\u00e4rdtj\u00e4nst, riktlinjer och till\u00e4mpningsanvisningar f\u00f6r f\u00e4rdtj\u00e4nst och riksf\u00e4rdtj\u00e4nst i Malm\u00f6 Stad.\nArbetet inneb\u00e4r framf\u00f6rallt att du utreder kundens sv\u00e5righeter att kunna f\u00f6rflytta sig, och att kunna resa med allm\u00e4nna kommunikationer. Du granskar \u00e4ven medicinska utl\u00e5tanden som l\u00e4mnats in i \u00e4rendet. Som f\u00e4rdtj\u00e4nstutredare kan du vid behov representera Malm\u00f6 stad juridiskt i f\u00e4rdtj\u00e4nst\u00e4renden. Vid behov har du \u00e4ven kontakt via telefon\/digitalt med den som ans\u00f6ker. Det kan \u00e4ven f\u00f6rekomma andra arbetsuppgifter som \u00e4r knutna till ditt arbete.\nKvalifikationer\nVi s\u00f6ker dig som har\nRelevant h\u00f6gskoleexamen till exempel inom juridik, beteendevetenskap eller socialt arbete\/ annan likv\u00e4rdig utbildning.\nErfarenhet av utredningsarbete exempelvis fr\u00e5n social verksamhet, omsorgsf\u00f6rvaltning, sjukv\u00e5rd eller motsvarande.\nDu har goda kunskaper i svenska i tal och skrift och goda kunskaper i engelska i tal.\n\nDet \u00e4r en f\u00f6rdel om du dessutom har\nArbetat med myndighetsut\u00f6vning\nVana att arbeta i Procapita med utredning\nF\u00f6rtrogen med medicinsk terminologi\nArbetat med \u00e4ldre och funktionshindrade\n\nF\u00f6r att lyckas som f\u00e4rdtj\u00e4nstutredare beh\u00f6ver du vara empatisk och objektiv. F\u00f6r att trivas och fungera v\u00e4l i rollen kr\u00e4vs det att du \u00e4r kommunikativ och har en f\u00f6rm\u00e5ga att informera och f\u00f6rmedla beslut skriftligen och muntligen p\u00e5 ett tydligt-, korrekt- och smidigt s\u00e4tt. Vi ser g\u00e4rna att du \u00e4r en prestigel\u00f6s lagspelare som har ett flexibelt f\u00f6rh\u00e5llningss\u00e4tt i arbetsgruppen liksom att du \u00e4r sj\u00e4lvg\u00e5ende med en probleml\u00f6sande analysf\u00f6rm\u00e5ga. Du \u00e4r strukturerad, noggrann och ansvarstagande. Att m\u00f6ta m\u00e4nniskor, b\u00e5de enskilt och i grupp, faller sig naturligt f\u00f6r dig samtidigt som du \u00e4r lyh\u00f6rd och vet att god service \u00e4r en sj\u00e4lvklarhet f\u00f6r framg\u00e5ng.\nOm arbetsplatsen\nKommuntj\u00e4nster har drygt 700 anst\u00e4llda inom sex olika verksamhetsomr\u00e5den. Uppdraget \u00e4r att tillhandah\u00e5lla kvalitativa, h\u00e5llbara och kostnadseffektiva tj\u00e4nster till Malm\u00f6 stads f\u00f6rvaltningar och till Malm\u00f6borna. Kommuntj\u00e4nster erbjuder likv\u00e4rdig service f\u00f6r alla, h\u00f6g tillg\u00e4nglighet och professionellt bem\u00f6tande.\nServicef\u00f6rvaltningen \u00e4r uppdelad i fem avdelningar och erbjuder allt fr\u00e5n f\u00e4rdtj\u00e4nst till IT och att svara medborgarna i Malm\u00f6 stads kontaktcenter. Vi underh\u00e5ller gator, parker, gr\u00f6nytor och str\u00e4nder, f\u00f6rvaltar Malm\u00f6 stads alla byggnader och ser till att v\u00e5ra skolelever f\u00e5r bra och n\u00e4ringsrik mat. Tillsammans \u00e4r vi en smart servicepartner till staden.\nMalm\u00f6 stads verksamheter \u00e4r organiserade i 14 f\u00f6rvaltningar. V\u00e5rt gemensamma uppdrag \u00e4r att skapa v\u00e4lf\u00e4rd och h\u00e5llbar samh\u00e4llsutveckling. Tillsammans med Malm\u00f6borna utvecklar vi en \u00e4nnu b\u00e4ttre stad att bo, verka och vara i; olikheter, livserfarenheter och talanger g\u00f6r Malm\u00f6 till en smart stad i hj\u00e4rtat av Europa. V\u00e4rldens kunskap finns h\u00e4r.\nL\u00e4s om Malm\u00f6 stad som arbetsgivare h\u00e4r http:\/\/www.malmo.se\/jobb\nInformation om tj\u00e4nsten\nAnst\u00e4llningsform: S\u00e4rskild visstidsanst\u00e4llning 6 m\u00e5nader\nOmfattning: Heltid\nAntal tj\u00e4nster: 1\nTilltr\u00e4de: Snarast\n\u00d6vrigt\nObservera att vi i Malm\u00f6 stad tagit bort det personliga brevet fr\u00e5n ans\u00f6kningsprocessen och ersatt det med urvalsfr\u00e5gor, detta f\u00f6r en mer inkluderande rekryteringsprocess och en effektiv kandidatupplevelse f\u00f6r dig som s\u00f6ker jobb hos oss. Dina svar blir en viktig del i v\u00e5rt urvalsarbete.\nMalm\u00f6 stad str\u00e4var efter att medarbetarna ska representera den m\u00e5ngfald som finns i v\u00e5r stad. Vi v\u00e4lkomnar d\u00e4rf\u00f6r s\u00f6kande som kan bidra till att vi som arbetsgivare kan uppfylla Malm\u00f6bornas behov.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Malm\u00f6 stad August Palms plats 1","full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.6233612,"longitude":13.0450883},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Malm\u00f6 kommun","postcode":"20580","positions":1,"profession":"Handl\u00e4ggare, offentlig f\u00f6rvaltning\/Utredare, offentlig f\u00f6rvaltning","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/malmo.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Linda Tilly","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Malm\u00f6 Stad","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46733601416","owner_email":"linda.tilly@malmo.se","images":[],"published_at":"2026-09-18T15:27:44+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-19T03:23:58+00:00","updated_at":"2026-09-19T03:46:16+00:00"}}