{"data":{"id":182182,"slug":"finsktalande-customer-service-officer-till-foretag-inom-life-science","type":"job","title":"Finnish-Speaking Customer Service Officer for Life Science Company","description":"We are seeking an engaged and service-minded Finnish-speaking Customer Service Officer for our client, an international life science company operating in Stockholm. The company offers products and solutions to customers in the healthcare sector. In this role, you will be responsible for providing professional service and creating a positive customer experience, primarily on the Finnish market.\n\nThis is a recruitment for a parental leave replacement with direct employment at the client company from early October 2026 through April 2028. For someone who performs well, there may be an opportunity for extension.\n\nAbout the Position\nAs a Customer Service Officer, you will primarily work with customer service for the Finnish market. You will become part of an international organization and work with professional service toward the company's customers.\nCustomer contact occurs mainly via email and to a lesser extent via phone. Most cases concern orders and complaints, and you are responsible for helping customers in a quick, professional, and solution-oriented manner.\nYou will primarily be responsible for the Finnish market but work closely with your colleagues and also support the Swedish market as needed. You will work in several different systems, primarily SAP and Salesforce.\nThe role can develop over time and may involve closer collaboration with the sales department and new tasks based on the organization's needs.\n\nYour areas of responsibility include, among others:\nHandle incoming customer inquiries, primarily via email but also via phone.\nHandle questions about orders, complaints, and other customer matters.\nBe responsible for customer service for the Finnish market and support the Swedish market as needed.\nBuild good customer relationships through professional and proactive service.\nCollaborate with colleagues in customer service, sales, and other parts of the organization.\nWork in several different systems, primarily SAP and Salesforce.\n\nWho Are We Looking For?\nFor this position, we place great emphasis on your personality. We are looking for someone who enjoys helping others and who is curious, driven, and self-directed. You thrive in a changing environment where the pace can vary and take own initiative when needed. You are unpretentious, flexible, and open to new tasks and ways of working.\n\nIn addition, we are looking for someone who:\nSpeaks and writes Finnish and English at a very high level.\nHas very good Swedish language skills, which is highly desirable for the position.\nHas good experience working in SAP.\nHas good system proficiency and learns new systems easily.\nHas experience with customer service, administration, or similar tasks.\nIs structured, solution-oriented, and communicative.\nFinds it easy to build good relationships with both customers and colleagues.\n\nWhat You Get\nA very pleasant work environment with engaged colleagues and managers.\nWorking hours are 07:00\u201315:30 and you have the opportunity to work from home one day per week.\nYou also receive attractive employee benefits, including insurance, a generous wellness allowance, and lunch subsidy.\n\nDoes This Sound Interesting?\nWe would love to hear from you! We process applications on a rolling basis and the position may be filled before the application deadline. If you are interested, we encourage you to apply as soon as possible.","language":"sv","is_translated":true,"title_original":"Finsktalande Customer Service Officer till f\u00f6retag inom life science","description_original":"Vi s\u00f6ker en engagerad och serviceminded finsktalande Customer Service Officer till v\u00e5r kund, ett internationellt f\u00f6retag inom life science med verksamhet i Stockholm. F\u00f6retaget erbjuder produkter och l\u00f6sningar till kunder inom h\u00e4lso- och sjukv\u00e5rden. I rollen ansvarar du f\u00f6r att ge professionell service och skapa en god kundupplevelse p\u00e5 framf\u00f6r allt den finska marknaden.\nDetta \u00e4r en rekrytering f\u00f6r ett f\u00f6r\u00e4ldravikariat med anst\u00e4llning direkt hos kundf\u00f6retaget fr\u00e5n b\u00f6rjan av oktober 2026 till och med april 2028. F\u00f6r en person som g\u00f6r bra ifr\u00e5n sig kan det finnas m\u00f6jlighet till f\u00f6rl\u00e4ngning.\n \nOm tj\u00e4nsten\nSom Customer Service Officer arbetar du framf\u00f6r allt med kundservice f\u00f6r den finska marknaden. Du blir en del av en internationell organisation och arbetar med professionell service gentemot f\u00f6retagets kunder.\nKundkontakten sker huvudsakligen via e-post och i mindre utstr\u00e4ckning via telefon. De flesta \u00e4renden r\u00f6r order och reklamationer, och du ansvarar f\u00f6r att hj\u00e4lpa kunderna p\u00e5 ett snabbt, professionellt och l\u00f6sningsorienterat s\u00e4tt.\nDu ansvarar prim\u00e4rt f\u00f6r den finska marknaden men arbetar n\u00e4ra dina kollegor och st\u00f6ttar \u00e4ven den svenska marknaden vid behov. Du arbetar i flera olika system, framf\u00f6r allt SAP och Salesforce.\nRollen kan utvecklas \u00f6ver tid och inneb\u00e4ra ett n\u00e4rmare samarbete med s\u00e4ljavdelningen och nya arbetsuppgifter utifr\u00e5n verksamhetens behov.\n \nDina ansvarsomr\u00e5den inkluderar bland annat:\nHantera inkommande kund\u00e4renden, fr\u00e4mst via e-post men \u00e4ven via telefon.\nHantera fr\u00e5gor kring order, reklamationer och andra kund\u00e4renden.\nAnsvara f\u00f6r kundservice mot den finska marknaden och st\u00f6tta den svenska marknaden vid behov.\nBygga goda kundrelationer genom professionell och proaktiv service.\nSamarbeta med kollegor inom kundservice, s\u00e4lj och andra delar av organisationen.\nArbeta i flera olika system, framf\u00f6r allt SAP och Salesforce.\n\n \nVem s\u00f6ker vi?\nF\u00f6r denna position l\u00e4gger vi stor vikt vid din personlighet. Vi s\u00f6ker dig som tycker om att hj\u00e4lpa andra och som \u00e4r nyfiken, driven och sj\u00e4lvg\u00e5ende. Du trivs i en f\u00f6r\u00e4nderlig milj\u00f6 d\u00e4r tempot kan variera och tar egna initiativ n\u00e4r det beh\u00f6vs. Du \u00e4r prestigel\u00f6s, flexibel och \u00f6ppen f\u00f6r nya arbetsuppgifter och arbetss\u00e4tt.\n \nUt\u00f6ver det s\u00f6ker vi dig som:\nTalar och skriver finska och engelska p\u00e5 mycket h\u00f6g niv\u00e5.\nHar mycket goda kunskaper i svenska, vilket \u00e4r starkt meriterande f\u00f6r tj\u00e4nsten.\nHar god erfarenhet av att arbeta i SAP.\nHar god systemvana och l\u00e4tt f\u00f6r att l\u00e4ra dig nya system.\nHar erfarenhet av kundservice, administration eller liknande arbetsuppgifter.\n\u00c4r strukturerad, l\u00f6sningsorienterad och kommunikativ.\nHar l\u00e4tt f\u00f6r att skapa goda relationer med b\u00e5de kunder och kollegor.\n\n \nDu f\u00e5r\nEn mycket trevlig arbetsmilj\u00f6 med engagerade kollegor och chefer.\nArbetstiderna \u00e4r 07.00\u201315.30 och du har m\u00f6jlighet att arbeta hemifr\u00e5n en dag i veckan.\nDu f\u00e5r \u00e4ven ta del av attraktiva personalf\u00f6rm\u00e5ner, bland annat sjukf\u00f6rs\u00e4kring, gener\u00f6s friskv\u00e5rdsers\u00e4ttning och lunchbidrag.\n \nL\u00e5ter det intressant?\nD\u00e5 h\u00f6r vi g\u00e4rna fr\u00e5n dig! Vi behandlar ans\u00f6kningar l\u00f6pande och tj\u00e4nsten kan tills\u00e4ttas innan ans\u00f6kningstiden l\u00f6per ut. Om du \u00e4r intresserad uppmanar vi dig d\u00e4rf\u00f6r att ans\u00f6ka s\u00e5 snart som m\u00f6jligt.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.335806223935,"longitude":18.044241091084},"metadata":{"region":"Stockholms l\u00e4n","employer":"MultiMind Holding AB","postcode":"11122","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.multimind.se\/","contact_person":"Marin Djurhuus J\u00f3hannud\u00f3ttir","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"MultiMind Bemanning AB","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"meta":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"marin.johannudottir@multimind.se","images":[],"published_at":"2026-09-01T12:33:33+00:00","expires_at":"2026-10-01T23:59:59+00:00","created_at":"2026-09-02T03:16:51+00:00","updated_at":"2026-09-03T03:07:18+00:00"}}