{"data":{"id":219677,"slug":"finsktalande-inkassoradgivare-till-inkassobolag-i-goteborg","type":"job","title":"Finnish-Speaking Collection Advisor for Collection Agency in Gothenburg","description":"Do you want to make a difference for people while working with financial solutions? As a collection advisor, you'll have an important role helping your customers find sustainable paths forward. We're looking for someone who thrives on building trust, providing professional advice, and contributing to positive customer experiences in every interaction. You'll work closely with customers to find solutions that work for their situation by professionally and humbly handling incoming and outgoing cases from customers via phone and email. Together with your team, through high service quality and a solution-oriented approach, you'll help increase customers' cash flow. The phone will be your main work tool as you'll handle both incoming and outgoing calls.\nYou'll start your new role with training to give you the right foundation to succeed and develop in your position. The training will be a mix of theoretical and practical work alongside experienced colleagues from one of the teams.\nIn this role, you'll primarily work with the Finnish market and also the Swedish market. It's therefore crucial for the position that you speak fluent Finnish and Swedish or English.\nWorking hours are during daytime, Monday to Friday. The consulting assignment starts in mid-November.\nQualifications and Qualities\n\nPrevious experience working in service and customer contact, preferably within collections and customer service.\n\n\nThe ability to lead yourself and you like working toward clear goals and expectations.\n\n\nThe ability to quickly learn new tasks and work methods and build trust for yourself and Intrum as a company.\n\n\nComfortable working in different systems and digital channels.\n\n\nCommunication skills where you can express yourself well in both Swedish and English is a requirement; additional languages are a big plus.\n\n\nIn this role, one of the most important factors is that you're driven by helping people. Since you'll be working in a team, we see that you're a team player who likes to spread positive energy and is motivated by working in a goal-oriented operation. You like helping others in an efficient and empathetic way. As a person, you're humble and respectful in your interactions with both customers and colleagues.\nWhat you get as a consultant at Amendo Our greatest asset is our colleagues! To do a good job at our customers, it's important that you feel comfortable with us. As a consultant at Amendo, you'll get a secure, committed, and supportive employer with a well-known brand. You'll also get an industry-knowledgeable and present Talent Consultant Manager you can always turn to.\nAs a consultant, you go out on assignments with our customers and help them on a project, a time-limited need, or when they otherwise need to support their business with experienced expertise. Our consulting assignments can be both longer and shorter\u2014and sometimes there's also the possibility of being hired directly by the customer company.\nWorking as a consultant gives you the opportunity to build on your experience, develop your network, and get to know different companies and industries. You often have a more flexible job description with the possibility of new challenges and tasks. This means you're constantly developing your skills, experience, and communication and collaboration abilities.\nAs our consultant colleague, you'll have access to our benefits portal Benifex. In this portal, you can use your wellness allowance and take advantage of great offers and discounts on various services and products.\nAbout Amendo Amendo has worked with future competence since 2001 and is the country's leading consulting and recruitment company within economics, banking, finance, insurance, IT, and tech. We help companies grow and people develop. We're your secure and committed competence partner.\nFollow us on LinkedIn, Instagram, and Facebook.\nQuestions and Contact If you have any questions or concerns, you're welcome to contact Amendo's Talent Consultant Manager Lina Johansson, lina.johansson@amendo.se. As we meet candidates on an ongoing basis and the position may be filled before the final application deadline, we warmly encourage you to apply as soon as possible. We look forward to your application!","language":"sv","is_translated":true,"title_original":"Finsktalande inkassor\u00e5dgivare till Inkassobolag i G\u00f6teborg","description_original":"Vill du g\u00f6ra skillnad f\u00f6r m\u00e4nniskor samtidigt som du arbetar med ekonomiska l\u00f6sningar? Som inkassor\u00e5dgivare f\u00e5r du en viktig roll d\u00e4r du hj\u00e4lper dina slutkunder att hitta h\u00e5llbara v\u00e4gar fram\u00e5t. Vi s\u00f6ker dig som trivs med att skapa f\u00f6rtroende, ge professionell r\u00e5dgivning och bidra till positiva kundupplevelser i varje kontakt. Du arbetar n\u00e4ra kunderna f\u00f6r att hitta l\u00f6sningar som fungerar f\u00f6r deras situation. Det g\u00f6r du genom att p\u00e5 ett professionellt och \u00f6dmjukt s\u00e4tt ta emot inkommande och utg\u00e5ende \u00e4renden fr\u00e5n slutkunder via telefon och via mail. Tillsammans med ditt team kommer du genom h\u00f6g servicegrad och l\u00f6sningsorienterat f\u00f6rh\u00e5llningss\u00e4tt \u00f6ka kundernas kassafl\u00f6de. Telefonen kommer vara ditt huvudsakliga arbetsverktyg d\u00e5 du b\u00e5de kommer hantera inkommande och utg\u00e5ende samtal.\nDu kommer att p\u00e5b\u00f6rja din nya roll med en utbildning f\u00f6r att kunna skapa dig r\u00e4tt f\u00f6ruts\u00e4ttningar f\u00f6r att lyckas och utvecklas p\u00e5 ditt nya arbete. Utbildningen kommer vara en blandning av b\u00e5de teoretiskt och praktiskt arbete tillsammans med erfarna kollegor fr\u00e5n ett av teamen.\nI rollen kommer du fr\u00e4mst att arbeta mot finska och \u00e4ven svenska marknaden. Det \u00e4r d\u00e4rf\u00f6r avg\u00f6rande f\u00f6r tj\u00e4nsten att du talar flytande finska och svenska eller engelska.\nArbetstider \u00e4r f\u00f6rlagda till dagtid m\u00e5ndag till fredag. Start f\u00f6r konsultuppdraget \u00e4r i mitten av november.\nKvalifikationer och egenskaper\n\nTidigare erfarenhet fr\u00e5n arbete inom service och kundkontakt med f\u00f6rdel inom inkasso och kundtj\u00e4nst.\n\n\nF\u00f6rm\u00e5gan att leda dig sj\u00e4lv och gillar att arbeta mot tydliga m\u00e5l och f\u00f6rv\u00e4ntningar.\n\n\nF\u00f6rm\u00e5gan att snabbt s\u00e4tta dig in i nya arbetsuppgifter och arbetss\u00e4tt och skapa f\u00f6rtroende f\u00f6r dig sj\u00e4lv och Intrum som f\u00f6retag.\n\n\nTrygg med att arbeta i olika system och digitala kanaler.\n\n\nEn kommunikativ f\u00f6rm\u00e5ga d\u00e4r du kan uttrycka dig v\u00e4l p\u00e5 b\u00e5de svenska och engelska \u00e4r ett krav, ytterligare spr\u00e5k \u00e4r ett stort plus.\n\n\nI den h\u00e4r rollen \u00e4r en av de viktigaste faktorerna att du drivs av att hj\u00e4lpa m\u00e4nniskor. Eftersom du kommer att arbeta i team ser vi att du \u00e4r en lagspelare som tycker om att sprida positiv energi och motiveras av att arbeta i en m\u00e5linriktad verksamhet. Du gillar att hj\u00e4lpa andra p\u00e5 ett effektivt och empatiskt s\u00e4tt. Som person \u00e4r du \u00f6dmjuk och respektfull i ditt bem\u00f6tande mot s\u00e5v\u00e4l kunder som kollegor.\nDetta f\u00e5r du som konsult p\u00e5 Amendo V\u00e5r st\u00f6rsta tillg\u00e5ng \u00e4r v\u00e5ra kollegor! F\u00f6r att g\u00f6ra ett bra jobb hos v\u00e5ra kunder \u00e4r det viktigt att du trivs hos oss. Som konsult p\u00e5 Amendo f\u00e5r du en trygg, engagerad och st\u00f6ttande arbetsgivare med ett v\u00e4lk\u00e4nt varum\u00e4rke. Du f\u00e5r \u00e4ven en branschkunnig och n\u00e4rvarande Talent Consultant Manager som du alltid kan v\u00e4nda dig till.\nSom konsult g\u00e5r du ut p\u00e5 uppdrag hos v\u00e5ra kunder och hj\u00e4lper dem under ett projekt, ett tidsbegr\u00e4nsat behov eller n\u00e4r de av annan anledning beh\u00f6ver st\u00f6tta upp verksamheten med erfaren kompetens. V\u00e5ra konsultuppdrag kan vara b\u00e5de l\u00e4ngre och kortare - och ibland finns \u00e4ven m\u00f6jligheten att bli \u00f6verrekryterad till kundf\u00f6retaget.\nAtt arbeta som konsult ger dig m\u00f6jligheten att bygga p\u00e5 din erfarenhet, utveckla ditt n\u00e4tverk och l\u00e4ra k\u00e4nna olika f\u00f6retag och branscher. Du har ofta en mer flexibel arbetsbeskrivning med m\u00f6jlighet till nya utmaningar och uppgifter. Det g\u00f6r att du st\u00e4ndigt utvecklar din kompetens, erfarenhet samt kommunikations- och samarbetsf\u00f6rm\u00e5ga.\nSom v\u00e5r konsultkollega f\u00e5r du tillg\u00e5ng till v\u00e5r f\u00f6rm\u00e5nsportal Benifex. I denna portal kan du nyttja ditt friskv\u00e5rdsbidrag och ta del av fina erbjudanden samt rabatter p\u00e5 olika tj\u00e4nster och varor.\nOm Amendo Amendo har arbetat med framtidens kompetens sedan 2001 och \u00e4r landets ledande konsult- och rekryteringsf\u00f6retag inom ekonomi, bank, finans, f\u00f6rs\u00e4kring, IT och tech. Vi hj\u00e4lper f\u00f6retag att v\u00e4xa och m\u00e4nniskor att utvecklas. Vi \u00e4r din trygga och engagerade kompetenspartner.\nF\u00f6lj oss g\u00e4rna p\u00e5 Linkedin, Instagram och Facebook.\nFr\u00e5gor och kontakt Vid fr\u00e5gor och funderingar \u00e4r du v\u00e4lkommen att kontakta Amendos Talent Consultant Manager Lina Johansson, lina.johansson@amendo.se. D\u00e5 vi tr\u00e4ffar kandidater l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdatum, \u00e4r du varmt v\u00e4lkommen att s\u00f6ka tj\u00e4nsten s\u00e5 snart som m\u00f6jligt. Vi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Sankt Eriksgatan 6","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.709740545858,"longitude":11.965422073853},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","employer":"Amendo Konsult & Rekrytering AB","postcode":"41105","positions":1,"profession":"Inkassohandl\u00e4ggare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.amendo.se","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Amendo ","translation_status":"done","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"lina.johansson@amendo.se","images":[],"published_at":"2026-09-17T15:41:13+00:00","expires_at":"2026-10-30T23:59:59+00:00","created_at":"2026-09-18T04:16:22+00:00","updated_at":"2026-09-18T04:37:18+00:00"}}