{"data":{"id":198866,"slug":"finsktalande-it-supporttekniker-4","type":"job","title":"Finnish-Speaking IT Support Technician","description":"We are specialists in staffing and consulting services for IT and technology \u2013 from promising talents and consultants with broad expertise to experienced specialists with deep technical knowledge.\nFor you as a candidate, we are a reliable partner offering exciting assignments, personal development, and close contact with our advisors. We ensure you get the right assignment for your skills and ambitions \u2013 always with people at the center.\nFor our customers, it means we are a dependable provider who can quickly match the right expertise with the right needs. In addition to our own strong consulting organization, we also have an extended partner network, which allows us to offer even greater flexibility and breadth in our delivery.\nCollaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.\nEccera has 300 employees and offices in Stockholm, G\u00f6teborg, Malm\u00f6, and Link\u00f6ping. We are a member of Almega Kompetensf\u00f6retagen and follow their signed collective agreement with Unionen.\nThis IT support technician assignment requires you to be able to speak and write fluent Finnish and Swedish. You will be offered varied work that requires commitment and initiative with a high sense of responsibility. Do you enjoy working with troubleshooting at both 1st and 2nd line levels in a diverse environment? Then this IT job is perfect for you!\nAt the customer, you will primarily support users via phone and email, but it can also occur physically on-site at the office. You will help users with IT-related questions regarding their computers, equipment, phones, printers, and software.\nAs a consultant at Eccera, you get secure employment and accumulate valuable work experience on assignments with our customers. Your consulting manager will support you in your development as you continuously gain new experience and knowledge. An excellent opportunity to build a career.\nWork Tasks\nDaily work includes using the ticket management system Servicedesk Plus, remote control of user computers via the built-in Quick Assist function in Windows, account and group management via Active Directory \u2013 including cloud (Azure and Office 365 admin panels) \u2013 as well as remote management of servers through the ASG-Remote tool.\nYour Profile and Qualifications\nRequirements:\nAt least 1 year of experience as a 1st line IT support technician in Service Desk\nGood knowledge of Active Directory and Azure Active Directory\nExperience with remote troubleshooting\nExperience with ticket management systems\nGood phone skills\nGood experience troubleshooting in a Windows and O365 environment\nFluent in Finnish and Swedish\n\nMerits:\nITIL\nRelevant IT education\n\nAs a person, you are outgoing and have a talent for collaborating with others. You prioritize users and perform your work with accuracy and good service as a matter of course. You are also accustomed to working independently and are goal-oriented.\nWe place great importance on your personal qualities.\nWhat We Offer\nAt Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We believe our employees should continuously develop. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and certifications themselves. During your development, we will match your expertise to the right assignments as you advance. We regularly organize exciting activities where you as a consultant have the opportunity to meet and socialize with your colleagues in fun and relaxed settings.","language":"sv","is_translated":true,"title_original":"Finsktalande IT-supporttekniker","description_original":"Vi \u00e4r specialister p\u00e5 bemanning och konsulttj\u00e4nster inom IT och teknik \u2013 fr\u00e5n lovande talanger och konsulter med bred kompetens till erfarna specialister med djup expertis.\nF\u00f6r dig som kandidat inneb\u00e4r vi en trygg partner som erbjuder sp\u00e4nnande uppdrag, personlig utveckling och n\u00e4ra kontakt med v\u00e5ra r\u00e5dgivare. Vi ser till att du f\u00e5r r\u00e4tt uppdrag f\u00f6r din kompetens och dina ambitioner \u2013 alltid med m\u00e4nniskan i centrum.\nF\u00f6r v\u00e5ra kunder betyder det att vi \u00e4r en p\u00e5litlig leverant\u00f6r som snabbt kan matcha r\u00e4tt kompetens med r\u00e4tt behov. Ut\u00f6ver v\u00e5r egen starka konsultorganisation har vi \u00e4ven ett ut\u00f6kat partnern\u00e4tverk, vilket g\u00f6r att vi kan erbjuda \u00e4nnu st\u00f6rre flexibilitet och bredd i leveransen.\nSamarbete och kvalitet pr\u00e4glar allt vi g\u00f6r, och v\u00e5ra k\u00e4rnv\u00e4rden sammanfattas i v\u00e5rt l\u00f6fte: Empowering the Nordics through people.\nEccera har 300 anst\u00e4llda och kontor i Stockholm, G\u00f6teborg, Malm\u00f6 och Link\u00f6ping.\u00a0Vi \u00e4r medlem i Almega Kompetensf\u00f6retagen och f\u00f6ljer deras tecknade kollektivavtal med Unionen.\nDetta uppdrag som IT-supporttekniker kr\u00e4ver att du kan b\u00e5de tala och skriva flytande finska och svenska. Du erbjuds ett varierande arbete som kr\u00e4ver engagemang och initiativtagande med h\u00f6g ansvarsk\u00e4nsla. Tycker du om att arbeta med fels\u00f6kning p\u00e5 b\u00e5de 1st och 2nd line niv\u00e5 i bred milj\u00f6? D\u00e5 \u00e4r det h\u00e4r IT-jobbet helt r\u00e4tt f\u00f6r dig!\nHos kunden kommer du att fr\u00e4mst att supportera anv\u00e4ndarna via telefon och mail, men det kan \u00e4ven ske fysiskt p\u00e5 plats p\u00e5 kontoret. Du hj\u00e4lper anv\u00e4ndarna med IT-relaterade fr\u00e5gor som r\u00f6r anv\u00e4ndarnas datorer, utrustning, telefon, skrivare och program\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200b\u200bvaror.\nSom konsult p\u00e5 Eccera f\u00e5r du en trygg anst\u00e4llning och samlar p\u00e5 dig v\u00e4rdefull arbetslivserfarenhet p\u00e5 uppdrag hos v\u00e5ra kunder. Din konsultchef st\u00f6ttar dig i din utveckling d\u00e4r du hela tiden fyller p\u00e5 med nya erfarenheter och kunskaper. En utm\u00e4rkt m\u00f6jlighet att g\u00f6ra karri\u00e4r.\nArbetsuppgifter\nDet vardagliga arbetet innefattar anv\u00e4ndning av \u00e4rendehanteringssystemet Servicedesk Plus, fj\u00e4rrstyrning av anv\u00e4ndares datorer via den inbyggda funktionen Quick Assist i Windows, konto- och grupphantering via Active Directory - \u00e4ven via cloud (Azure och office 365 admin paneler) samt fj\u00e4rrstyrning av servrar genom verktyget ASG-Remote.\nDin profil och kvalifikationer\nKrav:\nMinst 1 \u00e5rs erfarenhet som 1st line IT-supporttekniker i Service Desk\nGoda kunskaper i Active Directory och Azure Active Directory\nVana att fels\u00f6ka genom fj\u00e4rrstyring\nErfarenhet av \u00e4rendehanteringssystem\nGod telefonvana\nGoda vana att fels\u00f6ka i en Windows och O365-milj\u00f6\nTalar flytande finska och svenska\n\nMeriterande:\nITIL\nRelevant utbildning inom IT\n\nSom person \u00e4r du ut\u00e5triktad och har l\u00e4tt f\u00f6r att samarbeta med andra. Du s\u00e4tter anv\u00e4ndare i fokus samt utf\u00f6r arbetet med noggrannhet och god service som en sj\u00e4lvklarhet. Du \u00e4r \u00e4ven van vid att arbeta sj\u00e4lvst\u00e4ndigt och \u00e4r m\u00e5linriktad.\nVi l\u00e4gger stor vikt vid dina personliga egenskaper.\nVad vi erbjuder\nP\u00e5 Eccera f\u00e5r du de verktyg du beh\u00f6ver f\u00f6r att n\u00e5 dina m\u00e5l. Vi erbjuder alla v\u00e5ra konsulter kvalificerade utbildningar och certifieringar inom den senaste tekniken. Vi tycker n\u00e4mligen att v\u00e5ra medarbetare hela tiden ska forts\u00e4tta att utvecklas. D\u00e4rf\u00f6r erbjuder vi dig m\u00f6jligheten att l\u00e4gga upp en individuell utbildningsplan, d\u00e4r vi bekostar s\u00e5v\u00e4l studiematerial som sj\u00e4lva certifieringarna. Under din utveckling kommer vi matcha din kompetens mot r\u00e4tt uppdrag i takt med att du avancerar. Vi genomf\u00f6r regelbundet sp\u00e4nnande aktiviteter d\u00e4r du som konsult f\u00e5r m\u00f6jlighet att tr\u00e4ffa och umg\u00e5s med dina kollegor under roliga och avslappnande former.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.335702264479,"longitude":18.064698255641},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Eccera Professionals AB","postcode":"11135","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.eccera.com\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Hollie Van de Ruit","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Eccera Professionals AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":7,"bot_views_count":2,"ai_vendor_counts":{"meta":4,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46734159374","owner_email":"Hollie.VandeRuit@eccera.com","images":[],"published_at":"2026-09-07T13:53:41+00:00","expires_at":"2026-10-31T23:59:59+00:00","created_at":"2026-09-08T03:54:50+00:00","updated_at":"2026-09-19T02:49:23+00:00"}}