{"data":{"id":155233,"slug":"finsktalande-kundtjanstmedarbetare-till-lensway-group","type":"job","title":"Finnish-Speaking Customer Service Representative for Lensway Group","description":"Are you a Swedish and Finnish speaker who enjoys helping people? Do you want to develop within customer service and become part of an engaged team? Then this could be an exciting opportunity for you!\n\nAbout the Position\nAt Perido, we are looking for a customer service representative for our client Lensway Group. They are part of EssilorLuxottica, the world's leading company in optics. Since 2000, they have made it easier for people to shop for contact lenses, glasses, and sunglasses online through high quality, competitive prices, and fast deliveries. At Lensway, you will become part of an engaged team where the customer is always in focus and where you have the opportunity to develop in an international organization. You will work from the office located in Kista, with scheduled working hours during customer service opening hours, Monday\u2013Friday 07:50\u201316:35.\n\nYour Responsibilities\nAs a customer service representative, you will be an important contact for both new and existing customers. You will help customers via phone, email, chat, and social media, and provide service regarding the company's products within lenses, glasses, and sunglasses. You answer questions about assortment, deliveries, and payments, and guide customers to products that suit their needs. This role is perfect for you if you want to develop within customer service and enjoy having extensive contact with people.\n\nYour Qualities\nTo thrive in this role, you are a positive and service-oriented person who enjoys helping others and interacting with people. You are communicative, engaged, and thorough in your work and take responsibility for your tasks. You enjoy collaborating in a team, are flexible, and learn new things easily. Above all, you are curious and motivated to develop within customer service.\n\nIs this you? We look forward to your application!\n\nQualifications:\n- Very good skills in Finnish and Swedish, both spoken and written\n- Experience in customer service or another service profession where phone has been an important work tool\n- High school diploma\n- Good computer skills\n- Service-oriented, solution-focused, and responsible\n\nMeritorious:\n- Experience from the optics industry\n- Experience from retail, tourism, or other service activities\n- Experience with both inbound and outbound customer contacts\n- Experience in Nordic customer service\n\nScope and Start Date\nFull-time, permanent employment with Lensway Group. Start immediately.\n\nWe Help You Move Forward in Your Career\nOur vision is that everyone should feel satisfied and engaged at work. With us, there is a wide variety of assignments, where you can be hired directly by a company or work as a consultant through Perido. We are one of Sweden's largest consulting firms for salaried employees, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your expertise with our clients. Read more about us at https:\/\/perido.se\/om-oss\/\n\nMost questions or concerns can be answered at perido.se\/vanliga-fragor\/. If you still haven't found the answer you're looking for, feel free to contact us at fraga@perido.se. Always include the position reference number 35917 in the subject line. Please note that we only accept applications on our website and that we are unable to answer how you are progressing in the process or which client company it is if it has been omitted from the advertisement.","language":"sv","is_translated":true,"title_original":"Finsktalande kundtj\u00e4nstmedarbetare till Lensway Group","description_original":"\u00c4r du svensk- och finsktalande och tycker om att hj\u00e4lpa m\u00e4nniskor? Vill du utvecklas inom kundservice och bli en del av ett engagerat team? D\u00e5 kan detta vara en sp\u00e4nnande m\u00f6jlighet f\u00f6r dig!\nOm tj\u00e4nsten\nVi p\u00e5 Perido letar efter en kundtj\u00e4nstmedarbetare till v\u00e5r kund Lensway Group. De \u00e4r en del av EssilorLuxottica, v\u00e4rldens ledande f\u00f6retag inom optik. Sedan \u00e5r 2000 har de gjort det enklare f\u00f6r m\u00e4nniskor att handla kontaktlinser, glas\u00f6gon och solglas\u00f6gon online genom h\u00f6g kvalitet, konkurrenskraftiga priser och snabba leveranser. Hos Lensway blir du en del av ett engagerat team d\u00e4r kunden alltid st\u00e5r i fokus och d\u00e4r du f\u00e5r m\u00f6jlighet att utvecklas i en internationell organisation. Du utg\u00e5r fr\u00e5n kontoret som \u00e4r placerat i Kista, d\u00e4r arbetstiden \u00e4r schemalagd under kundservices \u00f6ppettider, m\u00e5ndag\u2013fredag kl. 07.50\u201316.35.\nDina arbetsuppgifter\nSom kundtj\u00e4nstmedarbetare blir du en viktig kontakt f\u00f6r b\u00e5de nya och befintliga kunder. Du hj\u00e4lper kunder via telefon, e-post, chatt och sociala medier och ger service kring f\u00f6retagets produkter inom linser, glas\u00f6gon och solglas\u00f6gon. Du svarar p\u00e5 fr\u00e5gor om sortiment, leveranser och betalningar samt v\u00e4gleder kunder till produkter som passar deras behov. Rollen passar dig som vill utvecklas inom kundservice och trivs med att ha mycket kontakt med m\u00e4nniskor.\nDina egenskaper\nF\u00f6r att trivas i rollen \u00e4r du en positiv och serviceinriktad person som tycker om att hj\u00e4lpa andra och ha kontakt med m\u00e4nniskor. Du \u00e4r kommunikativ, engagerad och noggrann i ditt arbete och tar ansvar f\u00f6r dina uppgifter. Du trivs med att samarbeta i team, \u00e4r flexibel och har l\u00e4tt f\u00f6r att l\u00e4ra dig nya saker. Framf\u00f6r allt \u00e4r du nyfiken och motiverad att utvecklas inom kundservice.\n\u00c4r det dig vi beskriver? I s\u00e5 fall ser fram emot din ans\u00f6kan!\nKvalifikationer:\nMycket goda kunskaper i finska och svenska, b\u00e5de i tal och skrift\nErfarenhet av kundservice eller annat serviceyrke d\u00e4r telefon varit ett viktigt arbetsverktyg\nGymnasieexamen\nGod datorvana\n\u00c4r serviceinriktad, l\u00f6sningsorienterad och ansvarstagande\n\nMeriterande:\nErfarenhet fr\u00e5n optikbranschen\nErfarenhet fr\u00e5n detaljhandel, bes\u00f6ksn\u00e4ringen eller annan serviceverksamhet\nErfarenhet av b\u00e5de inkommande och utg\u00e5ende kundkontakter\nErfarenhet av nordisk kundservice\n\nOmfattning och tilltr\u00e4de\nHeltid, tillsvidareanst\u00e4llning hos Lensway Group. Start omg\u00e5ende.\nVi hj\u00e4lper dig till n\u00e4sta steg i yrkeslivet\nV\u00e5r vision \u00e4r att alla ska trivas och vara engagerade p\u00e5 jobbet. Hos oss finns en stor variation av uppdrag, d\u00e4r du kan bli anst\u00e4lld direkt hos ett f\u00f6retag eller arbeta som konsult via Perido. Vi \u00e4r ett av Sveriges st\u00f6rsta konsultf\u00f6retag f\u00f6r tj\u00e4nstem\u00e4n, vilket ger dig m\u00e5nga m\u00f6jligheter. Som konsult blir du en viktig del av v\u00e5r organisation och bidrar med din kompetens ute hos v\u00e5ra kunder. L\u00e4s mer om oss p\u00e5 Perido: https:\/\/perido.se\/om-oss\/\nDe flesta fr\u00e5gor eller funderingar kan du hitta svar p\u00e5 under perido.se\/vanliga-fragor\/. Om du fortfarande inte hittat svaret du s\u00f6ker \u00e4r du v\u00e4lkommen att kontakta oss p\u00e5 fraga@perido.se. Ange alltid tj\u00e4nstens referensnummer 35917 i \u00e4mnesraden. V\u00e4nligen notera att vi endast tar emot ans\u00f6kningar p\u00e5 v\u00e5r hemsida och att vi inte har m\u00f6jlighet att svara p\u00e5 hur du ligger till i processen eller vilket kundf\u00f6retaget \u00e4r om det utel\u00e4mnats ur annonsen.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Perido AB","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/www.perido.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Perido AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"fraga@perido.se","images":[],"published_at":"2026-08-14T16:12:35+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-08-15T03:42:57+00:00","updated_at":"2026-08-19T02:48:12+00:00"}}