{"data":{"id":182183,"slug":"finsktalande-orderkoordinator-till-globalt-lakemedelsbolag","type":"job","title":"Finnish-Speaking Order Coordinator for Global Pharmaceutical Company","description":"SJR is now recruiting a Finnish-speaking Order Coordinator for our client, a leading global pharmaceutical company. This is a consulting assignment starting immediately and running for 11 months with the possibility of extension. The role is based onsite with a hybrid arrangement at our client's office in Solna.\n\nAbout the Role\n\nIn this position, you will become an important part of the customer service organization and be responsible for ensuring a high level of service to customers, distributors, and internal stakeholders. You will work in an international environment with many contact points, with a focus on order management, customer communication, and coordination between different functions. This role suits you if you enjoy combining administration, problem-solving, and customer service in an operation where quality and accuracy are crucial.\n\nResponsibilities\n\n- Handle and administer incoming orders and ensure efficient order flow\n- Follow up on deliveries and investigate discrepancies in inventory and transport\n- Inform customers about delivery status, back orders, and any delays\n- Handle complaints related to transport damage, inventory discrepancies, and incorrect deliveries\n- Administer returns in accordance with applicable procedures and policies\n- Ensure correct documentation in business systems and related processes\n- Collaborate closely with the sales organization, marketing function, logistics, and other internal departments\n- Develop and maintain good customer relationships\n- Contribute to achieving and delivering agreed-upon service levels to customers and partners\n- Participate in training and ongoing improvement and development work\n\nRelevant Background\n\nWe are looking for someone with experience in customer service, order administration, logistics, or similar administrative roles. You are accustomed to working with various business and order systems and have good knowledge of the Microsoft Office suite. The role requires that you communicate fluently in Swedish and Finnish, both verbally and in writing, and have good English skills. It is an advantage if you have experience from an international organization or from operations where high demands are placed on service, quality, and delivery accuracy.\n\nPersonal Qualities\n\nTo succeed in this role, you are service-oriented, structured, and have a genuine customer focus. You enjoy working at a high pace where you need to prioritize between different tasks without compromising quality. As a person, you are solution-oriented, flexible, and like to take initiative when challenges arise.\n\nYou have good collaboration skills and enjoy working closely with both customers and colleagues. Furthermore, you are thorough, responsible, and actively contribute to a positive team spirit. Your ability to communicate clearly, build trust, and deliver excellent service will be critical to success in this role.\n\nApplication\n\nWe conduct interviews on an ongoing basis and the position may be filled before the application deadline has passed. The final application deadline is 2026-09-29.\n\nWe look forward to receiving your application!\n\nConsultant at SJR\n\nWorking as a consultant at SJR means you become part of a dedicated organization with the expertise to provide you with perfect conditions to develop both within your professional role and on a personal level. You gain access to our extensive network of interesting companies and clients, giving you a unique opportunity to take your career to the next step.\n\nAt SJR, we care about our employees, and with us you get a long-term partner that provides you with security and support. We listen to your needs and you will have a close relationship with your consultant manager who will support you in your development.\n\n#Image link\n\nhttps:\/\/media.sjr.se\/wp-content\/uploads\/2023\/10\/konsult_interim_annons-36.png","language":"sv","is_translated":true,"title_original":"Finsktalande Orderkoordinator till globalt l\u00e4kemedelsbolag","description_original":"SJR  tills\u00e4tter nu en finsktalande Orderkoordinator till v\u00e5r kund, ett ledande globalt l\u00e4kemedelsbolag. Detta \u00e4r ett konsultuppdrag med start omg\u00e5ende och 11 m\u00e5nader fram med chans till f\u00f6rl\u00e4ngning. Rollen \u00e4r placerad onsite med hybriduppl\u00e4gg p\u00e5 v\u00e5r kunds kontor i Solna.\r\n\r\nOm tj\u00e4nsten\n\r\nI denna roll blir du en viktig del av kundserviceorganisationen och ansvarar f\u00f6r att s\u00e4kerst\u00e4lla en h\u00f6g serviceniv\u00e5 gentemot kunder, distribut\u00f6rer och interna intressenter. Du kommer att arbeta i en internationell milj\u00f6 med m\u00e5nga kontaktytor d\u00e4r fokus ligger p\u00e5 orderhantering, kundkommunikation och koordinering mellan olika funktioner. Rollen passar dig som trivs med att kombinera administration, probleml\u00f6sning och kundservice i en verksamhet d\u00e4r kvalitet och noggrannhet \u00e4r avg\u00f6rande.\r\n\r\nAnsvarsomr\u00e5den\n\r\n- Hantera och administrera inkommande order samt s\u00e4kerst\u00e4lla ett effektivt orderfl\u00f6de\n- F\u00f6lja upp leveranser och utreda avvikelser inom lager och transport\n- Informera kunder om leveransstatus, restorder och eventuella f\u00f6rseningar\n- Hantera reklamationer kopplade till transportskador, lageravvikelser och felaktiga leveranser\n- Administrera retur\u00e4renden enligt g\u00e4llande rutiner och policys\n- S\u00e4kerst\u00e4lla korrekt dokumentation i aff\u00e4rssystem och relaterade processer\n- Samarbeta n\u00e4ra s\u00e4ljorganisation, marknadsfunktion, logistik och andra interna avdelningar\n- Utveckla och uppr\u00e4tth\u00e5lla goda kundrelationer\n- Bidra till att uppn\u00e5 och leverera \u00f6verenskomna serviceniv\u00e5er mot kunder och samarbetspartners\n- Delta i utbildningar samt l\u00f6pande f\u00f6rb\u00e4ttrings- och utvecklingsarbete\r\n\r\nL\u00e4mplig bakgrund\n\r\nVi s\u00f6ker dig som har erfarenhet fr\u00e5n kundservice, orderadministration, logistik eller liknande administrativa roller. Du \u00e4r van vid att arbeta i olika aff\u00e4rs- och ordersystem och har goda kunskaper i Microsoft Office-paketet. F\u00f6r rollen kr\u00e4vs att du kommunicerar obehindrat p\u00e5 svenska och finska, b\u00e5de muntligt och skriftligt, samt har goda kunskaper i engelska. Det \u00e4r meriterande om du har erfarenhet fr\u00e5n en internationell organisation eller fr\u00e5n verksamheter d\u00e4r h\u00f6ga krav st\u00e4lls p\u00e5 service, kvalitet och leveransprecision.\r\n\r\nPersonliga egenskaper\n\r\nF\u00f6r att lyckas i rollen \u00e4r du serviceinriktad, strukturerad och har ett genuint kundfokus. Du trivs med att arbeta i ett h\u00f6gt tempo d\u00e4r du beh\u00f6ver prioritera mellan olika arbetsuppgifter utan att tumma p\u00e5 kvaliteten. Som person \u00e4r du l\u00f6sningsorienterad, flexibel och tar g\u00e4rna initiativ n\u00e4r utmaningar uppst\u00e5r.\n\nDu har god samarbetsf\u00f6rm\u00e5ga och tycker om att arbeta n\u00e4ra b\u00e5de kunder och kollegor. Vidare \u00e4r du noggrann, ansvarstagande och bidrar aktivt till en positiv teamk\u00e4nsla. Din f\u00f6rm\u00e5ga att kommunicera tydligt, skapa f\u00f6rtroende och leverera h\u00f6g service kommer att vara avg\u00f6rande f\u00f6r framg\u00e5ng i rollen.\r\n\r\nAns\u00f6kan\n\r\nVi intervjuar l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan ans\u00f6kningstiden har g\u00e5tt ut. Sista ans\u00f6kningsdag \u00e4r 2026-09-29. \n\nVarmt v\u00e4lkommen med din ans\u00f6kan!\r\n\r\nKonsult hos SJR\n\r\nAtt arbeta som konsult hos SJR inneb\u00e4r att du blir en del av en dedikerad organisation med kompetens att ge dig perfekta f\u00f6ruts\u00e4ttningar att utvecklas b\u00e5de inom din yrkesroll och p\u00e5 ett personligt plan. Du f\u00e5r tillg\u00e5ng till v\u00e5rt stora n\u00e4tverk av intressanta f\u00f6retag och uppdragsgivare och d\u00e4rmed en unik m\u00f6jlighet att ta din karri\u00e4r till n\u00e4sta steg.\n\nVi p\u00e5 SJR bryr oss om v\u00e5r personal och tillsammans med oss f\u00e5r du en l\u00e5ngsiktig partner som ger dig trygghet och st\u00f6d. Vi \u00e4r lyh\u00f6rda f\u00f6r dina behov och du kommer att ha en n\u00e4ra relation med din konsultchef som st\u00f6ttar dig i din utveckling. \r\n\r\n#Bildl\u00e4nk\n\r\nhttps:\/\/media.sjr.se\/wp-content\/uploads\/2023\/10\/konsult_interim_annons-36.png","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":" Humleg\u00e5rdsgatan 20 Stockholms l\u00e4n","full_address":null,"city":"Stockholm","country":"SE","latitude":59.3344829,"longitude":18.0648752},"metadata":{"region":"Stockholms l\u00e4n","employer":"SJR in Sweden AB","postcode":"10391","positions":1,"profession":"Orderadministrat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","contact_person":"Atena  Vinogradova","employment_type":"contract","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"SJR","translation_status":"done","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"atena.vinogradova@sjr.se","images":[],"published_at":"2026-09-01T12:34:02+00:00","expires_at":"2026-09-29T23:59:59+00:00","created_at":"2026-09-02T03:16:51+00:00","updated_at":"2026-09-02T04:00:39+00:00"}}