{"data":{"id":209797,"slug":"forsakringshandlaggare-med-placering-inom-utredningskravande-sgi-i-malmo","type":"job","title":"Insurance Claims Handler with Placement in Investigation-Required SGI in Malm\u00f6","description":"Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds in our care. It is a great responsibility. That is why we look into each case, follow laws and regulations, inform and guide, care and show consideration. It is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.\nWelcome to apply to one of the Swedish Social Insurance Agency's units for sickness benefit income (SGI) in Malm\u00f6. The workplace is characterized by driven and engaged employees who work in teams to make decisions about SGI in a correct and legally secure manner.\nInvestigations, Calculations, and Decisions\nAs an insurance claims handler, you have an important mission: to help citizens so that the right person receives the right compensation at the right time. You provide the conditions for maintaining oversight and feeling secure in all contacts with the Swedish Social Insurance Agency. Each individual has a unique situation and needs to be met based on their specific needs. You have contact by phone and in writing. In your work, you are responsible for conducting investigations based on current regulations. You calculate compensation and, where applicable, make decisions on compensation. As an insurance claims handler, you handle confidential information, which places high demands on proper handling. Therefore, it is important that you who will work with us have high security awareness.\nWhen you work with sickness benefit income (SGI), you meet people who have in common that they have varying or unpredictable income. The individuals are at different stages of life, from long-term sick individuals to new parents. SGI determines the compensation level for daily allowances, such as sickness benefits and parental benefits. You work based on multiple regulations and gather information about income conditions and calculate SGI based on each specific situation, for example, self-employed individuals, students, or people working in another country.\nYou make decisions in cases from a continuous queue, which means you must be able to balance quality with quantity. In your work, you collaborate with, among others, the Swedish Public Employment Service, the Swedish Tax Agency, auditors, and employers.\nIt is a job for you who want to take responsibility.\nWe are Looking for You\nwho have a final grade from upper secondary school or experience and qualifications that can be assessed as equivalent\nwho are service-oriented\nwho have a systematic and careful work approach\nwho are stable and can maintain your energy even in stressful situations\nwho collaborate effectively with others to achieve common goals\nwho have good communication skills, both verbal and written\nwho have computer skills.\n\nIt is an advantage if you\nhave experience working with claims handling and making decisions that affect individuals, preferably at a government agency\nhave experience with high work pace and experience working toward production-oriented goals and results\nhave experience working close to customers delivering good and efficient service\nhave experience with customer meetings, preferably in telephone work.\n\nWe place great emphasis on your personal qualities.\nOther Information\nMultiple positions, permanent, full-time, with start date by agreement. Probation may be relevant. Some positions with us involve participation in security-sensitive operations. To be employed in such a position, a passed security clearance is required under the Security Protection Act (2018:585).\nIn accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Possibility for remote work exists if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Placement location: Malm\u00f6\nWant to know more about the Swedish Social Insurance Agency as an employer? Visit https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nContact Persons\nManager: Qendrim Avdiu, 010-112 99 82 (for questions about the position). HR Specialist: Lisa Berglin, lisa.berglin@forsakringskassan.se 010-113 45 08 (for questions about the recruitment process). ST: Madelaine \u00c5str\u00f6m, 010-118 09 05 Saco-S: Jasmin Jaziri Nouri, 010-112 70 78, Seko: Johanna Grundstr\u00f6m, 010-115 30 44\nApplication\nWelcome to submit your application by October 4, 2026. When you apply, please attach your CV. We do not use personal letters in our recruitment; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application.\nIf you have protected personal information or no access to bank-id, please call the HR specialist named in the ad and we will help you submit your application.\nIn everything we do, we will act based on the principle of equal value of all people, legal security, and good service.","language":"sv","is_translated":true,"title_original":"F\u00f6rs\u00e4kringshandl\u00e4ggare med placering inom utredningskr\u00e4vande SGI i Malm\u00f6","description_original":"Varje \u00e5r fattar F\u00f6rs\u00e4kringskassan 21 miljoner beslut som p\u00e5verkar m\u00e4nniskors liv och hela samh\u00e4llet. Vi betalar ut cirka 260 miljarder kronor varje \u00e5r. Det \u00e4r allas skattepengar vi har hand om. Det \u00e4r ett stort ansvar. D\u00e4rf\u00f6r s\u00e4tter vi oss in i varje \u00e4rende, f\u00f6ljer lagar och regler, informerar och v\u00e4gleder, bryr oss och visar omtanke. Det \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar. V\u00e4lkommen till F\u00f6rs\u00e4kringskassan.\nV\u00e4lkommen att ans\u00f6ka till en av F\u00f6rs\u00e4kringskassans enheter f\u00f6r sjukpenninggrundande inkomst (SGI) i Malm\u00f6. Arbetsplatsen pr\u00e4glas av drivna och engagerade medarbetare som arbetar teambaserat f\u00f6r att fatta beslut om SGI p\u00e5 ett korrekt och r\u00e4ttss\u00e4kert s\u00e4tt.\nUtredningar, ber\u00e4kningar och beslut\nSom f\u00f6rs\u00e4kringshandl\u00e4ggare har du ett viktigt uppdrag: att hj\u00e4lpa medborgarna s\u00e5 att r\u00e4tt person f\u00e5r r\u00e4tt ers\u00e4ttning i r\u00e4tt tid. Du ger f\u00f6ruts\u00e4ttningar att ha \u00f6verblick och k\u00e4nna trygghet i alla kontakter med F\u00f6rs\u00e4kringskassan. Varje individ har en situation som \u00e4r unik och beh\u00f6ver m\u00f6tas utifr\u00e5n sina specifika behov. Du har kontakt i telefon och skriftligt. I arbetet ansvarar du f\u00f6r att g\u00f6ra utredningar utifr\u00e5n g\u00e4llande regelverk. Du ber\u00e4knar ers\u00e4ttningar och fattar i f\u00f6rekommande fall beslut om ers\u00e4ttning. Som F\u00f6rs\u00e4kringshandl\u00e4ggare hanterar du sekretessbelagda uppgifter vilket st\u00e4ller h\u00f6ga krav p\u00e5 r\u00e4tt hantering. D\u00e4rf\u00f6r \u00e4r det viktigt att du som ska arbeta hos oss har h\u00f6gt s\u00e4kerhetsmedvetande.\nN\u00e4r du arbetar med sjukpenninggrundande inkomst (SGI) m\u00f6ter du personer som har gemensamt att de har en varierande eller of\u00f6ruts\u00e4gbar inkomst. Personerna befinner sig i olika skeden i livet, alltifr\u00e5n l\u00e5ngtidssjuka till nyblivna f\u00f6r\u00e4ldrar. SGI avg\u00f6r ers\u00e4ttningsniv\u00e5n p\u00e5 dagers\u00e4ttningar, exempelvis sjukpenning och f\u00f6r\u00e4ldrapenning. Du arbetar utifr\u00e5n flertalet regelverk och inh\u00e4mtar information om inkomstf\u00f6rh\u00e5llanden och ber\u00e4knar SGI utifr\u00e5n varje specifik situation, exempelvis egna f\u00f6retagare, studerande eller om personer som arbetar i ett annat land.\nDu fattar beslut i \u00e4renden fr\u00e5n en fortl\u00f6pande k\u00f6, vilket g\u00f6r att du m\u00e5ste kunna balansera kvalitet med kvantitet. I ditt arbete samarbetar du med bland annat Arbetsf\u00f6rmedlingen, Skatteverket, revisorer och arbetsgivare.\nDet \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar.\nVi s\u00f6ker dig som\nhar slutbetyg fr\u00e5n gymnasiet eller erfarenheter och kvalifikationer som kan pr\u00f6vas likv\u00e4rdiga\n\u00e4r serviceorienterad\nhar ett systematiskt och noggrant arbetss\u00e4tt\n\u00e4r stabil och kan beh\u00e5lla energin \u00e4ven i belastade situationer\nsamarbetar effektivt med andra f\u00f6r att n\u00e5 gemensamma m\u00e5l\nhar god kommunikativ f\u00f6rm\u00e5ga, i b\u00e5de tal och skrift\nhar datorvana.\n\nDet \u00e4r meriterande om du\nhar erfarenhet att arbeta med handl\u00e4ggning och fattat beslut som p\u00e5verkar individer, g\u00e4rna p\u00e5 en myndighet\nhar erfarenhet av h\u00f6gt arbetstempo, samt vana av att arbeta mot produktionsinriktade m\u00e5l och resultat\nhar erfarenhet av att arbeta kundn\u00e4ra med att leverera god och effektiv service\nhar erfarenhet av arbete med kundm\u00f6ten, g\u00e4rna i telefoni.\n\nVi l\u00e4gger stor vikt vid dina personliga egenskaper.\n\u00d6vrigt\nFlertal tj\u00e4nster, tillsvidare, heltid, med tilltr\u00e4de enligt \u00f6verenskommelse. Provanst\u00e4llning kan bli aktuellt. Vissa anst\u00e4llningar hos oss inneb\u00e4r deltagande i s\u00e4kerhetsk\u00e4nslig verksamhet. F\u00f6r att bli anst\u00e4lld i en s\u00e5dan tj\u00e4nst kr\u00e4vs godk\u00e4nd s\u00e4kerhetspr\u00f6vning enligt s\u00e4kerhetsskyddslagen (2018:585).\nI enlighet med F\u00f6rs\u00e4kringskassans riktlinje f\u00f6r s\u00e4kerhet genomf\u00f6rs bakgrundskontroller i denna rekrytering. M\u00f6jlighet till distansarbete finns om arbetet till\u00e5ter. I den h\u00e4r rekryteringen kan arbetspsykologiska test anv\u00e4ndas som en del i urvalsarbetet. Placeringsort: Malm\u00f6\nVill du veta mer om F\u00f6rs\u00e4kringskassan som arbetsgivare? Bes\u00f6k https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nKontaktpersoner\nChef: Qendrim Avdiu, 010-112 99 82 (f\u00f6r fr\u00e5gor om tj\u00e4nsten). HR-specialist: Lisa Berglin, lisa.berglin@forsakringskassan.se 010-113 45 08 (f\u00f6r fr\u00e5gor om rekryteringsprocessen). ST: Madelaine \u00c5str\u00f6m, 010-118 09 05 Saco-S: Jasmin Jaziri Nouri, 010-112 70 78, Seko: Johanna Grundstr\u00f6m, 010-115 30 44\nAns\u00f6kan\nV\u00e4lkommen med din ans\u00f6kan senast den 4 oktober 2026. N\u00e4r du ans\u00f6ker bifogar du ditt CV. Vi anv\u00e4nder inte personligt brev i v\u00e5ra rekryteringar, du f\u00e5r ist\u00e4llet besvara ett antal urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Ladda upp dina examensbevis, betyg och intyg i samband med din ans\u00f6kan.\nHar du skyddade personuppgifter eller ingen tillg\u00e5ng till bank-id ringer du den HR-specialist som finns namngiven i annonsen s\u00e5 f\u00e5r du hj\u00e4lp med att skicka in din ans\u00f6kan.\nVi ska i allt vi g\u00f6r, agera med utg\u00e5ngspunkt i principen om alla m\u00e4nniskors lika v\u00e4rde, r\u00e4ttss\u00e4kerhet och med god service.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 42006","full_address":null,"city":"Stockholm","country":"SE","latitude":55.60498,"longitude":13.003822},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"F\u00f6rs\u00e4kringskassan","postcode":"12612","positions":1,"profession":"F\u00f6rs\u00e4kringshandl\u00e4ggare, f\u00f6rs\u00e4kringskassa","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.forsakringskassan.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"F\u00f6rs\u00e4kringskassan","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":2,"ai_vendor_counts":{"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-112 99 82","owner_email":"lisa.berglin@forsakringskassan.se","images":[],"published_at":"2026-09-14T08:59:16+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-15T03:20:21+00:00","updated_at":"2026-09-18T04:10:20+00:00"}}