{"data":{"id":216060,"slug":"forsakringshandlaggare-placering-inom-utredningskravande-sgi-i-jonkoping","type":"job","title":"Insurance Claims Handler, placement in investigation-requiring SGI in J\u00f6nk\u00f6ping","description":"Every year, the Swedish Social Insurance Agency (F\u00f6rs\u00e4kringskassan) makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. It is taxpayers' money we are responsible for. It is a great responsibility. Therefore, we carefully examine each case, follow laws and regulations, inform and guide, care and show consideration. It is a job for you who want to take responsibility. Welcome to F\u00f6rs\u00e4kringskassan.\nWelcome to apply for one of F\u00f6rs\u00e4kringskassan's units for income qualifying for sickness benefits (SGI) in J\u00f6nk\u00f6ping. The workplace is characterized by driven and engaged employees who work in teams to make decisions on SGI in a correct and legally sound manner.\nInvestigations, calculations and decisions\nAs an insurance claims handler, you have an important mission: to help citizens so that the right person receives the right benefit at the right time. You provide the foundation for people to have oversight and feel secure in all contacts with F\u00f6rs\u00e4kringskassan. Each individual has a unique situation and needs to be met based on their specific needs. You have contact by phone and in writing. In your work, you are responsible for conducting investigations based on current regulations. You calculate benefits and make decisions on benefits where applicable. As an insurance claims handler, you handle confidential information, which places high demands on proper handling. Therefore, it is important that you, who will work with us, have high security awareness.\nWhen you work with income qualifying for sickness benefits (SGI), you meet people who have in common that they have varying or unpredictable income. These individuals are at different stages of life, from those with long-term illness to new parents. SGI determines the benefit level for daily allowances, such as sickness benefits and parental benefits. You work based on several sets of regulations and gather information about income conditions and calculate SGI based on each specific situation, for example self-employed individuals, students or people working in another country.\nYou make decisions in cases from a continuous queue, which means you must be able to balance quality with quantity. In your work, you collaborate with, among others, the Swedish Public Employment Service, the Swedish Tax Agency, auditors and employers.\nIt is a job for you who want to take responsibility.\nWe are looking for you who\nhave a final diploma from upper secondary school or experience and qualifications that can be considered equivalent\nare service-oriented\nhave a systematic and thorough work approach\nare stable and can maintain your energy even in demanding situations\nwork effectively with others to reach common goals\nhave good communication skills, both verbal and written\nhave computer proficiency.\n\nIt is meritorious if you\nhave worked with case handling and made decisions affecting individuals, preferably at a government agency\nhave experience of high work pace, as well as experience working toward production-oriented goals and results\nhave experience working customer-facing to deliver good and efficient service\nhave experience working with customer meetings, preferably in telephone work.\n\nWe place great emphasis on your personal qualities.\nOther information\nA number of positions, permanent, full-time, with start according to agreement. Probationary employment may apply. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, a passed security clearance according to the Security Protection Act (2018:585) is required.\nIn accordance with F\u00f6rs\u00e4kringskassan's security guidelines, background checks are conducted in this recruitment. The possibility of remote work exists if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Location: J\u00f6nk\u00f6ping.\nDo you want to know more about F\u00f6rs\u00e4kringskassan as an employer? Visit https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nContacts\nManager: Linda Mor\u00e9n, 010-111 61 99 (for questions about the position). HR Specialist: Sandra Nilsson, sandra.nilsson5@forsakringskassan.se, 010-113 43 39 (for questions about the recruitment process). ST: Madelaine \u00c5str\u00f6m, 010-118 09 05, Saco-S: Jasmin Jaziri Nouri, 010-112 70 78, Seko: Johanna Grundstr\u00f6m, 010-115 30 44.\nApplication\nWelcome to submit your application by October 4, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades and certificates with your application.\nIf you have protected personal information or do not have access to bank-id, call the HR specialist named in the ad and you will receive help submitting your application.\nIn everything we do, we shall act based on the principle of the equal worth of all people, legal security and good service.","language":"sv","is_translated":true,"title_original":"F\u00f6rs\u00e4kringshandl\u00e4ggare, placering inom utredningskr\u00e4vande SGI i J\u00f6nk\u00f6ping","description_original":"Varje \u00e5r fattar F\u00f6rs\u00e4kringskassan 21 miljoner beslut som p\u00e5verkar m\u00e4nniskors liv och hela samh\u00e4llet. Vi betalar ut cirka 260 miljarder kronor varje \u00e5r. Det \u00e4r allas skattepengar vi har hand om. Det \u00e4r ett stort ansvar. D\u00e4rf\u00f6r s\u00e4tter vi oss in i varje \u00e4rende, f\u00f6ljer lagar och regler, informerar och v\u00e4gleder, bryr oss och visar omtanke. Det \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar. V\u00e4lkommen till F\u00f6rs\u00e4kringskassan.\nV\u00e4lkommen att ans\u00f6ka till en av F\u00f6rs\u00e4kringskassans enheter f\u00f6r sjukpenninggrundande inkomst (SGI) i J\u00f6nk\u00f6ping. Arbetsplatsen pr\u00e4glas av drivna och engagerade medarbetare som arbetar teambaserat f\u00f6r att fatta beslut om SGI p\u00e5 ett korrekt och r\u00e4ttss\u00e4kert s\u00e4tt.\nUtredningar, ber\u00e4kningar och beslut\nSom f\u00f6rs\u00e4kringshandl\u00e4ggare har du ett viktigt uppdrag: att hj\u00e4lpa medborgarna s\u00e5 att r\u00e4tt person f\u00e5r r\u00e4tt ers\u00e4ttning i r\u00e4tt tid. Du ger f\u00f6ruts\u00e4ttningar att ha \u00f6verblick och k\u00e4nna trygghet i alla kontakter med F\u00f6rs\u00e4kringskassan. Varje individ har en situation som \u00e4r unik och beh\u00f6ver m\u00f6tas utifr\u00e5n sina specifika behov. Du har kontakt i telefon och skriftligt. I arbetet ansvarar du f\u00f6r att g\u00f6ra utredningar utifr\u00e5n g\u00e4llande regelverk. Du ber\u00e4knar ers\u00e4ttningar och fattar i f\u00f6rekommande fall beslut om ers\u00e4ttning. Som F\u00f6rs\u00e4kringshandl\u00e4ggare hanterar du sekretessbelagda uppgifter vilket st\u00e4ller h\u00f6ga krav p\u00e5 r\u00e4tt hantering. D\u00e4rf\u00f6r \u00e4r det viktigt att du som ska arbeta hos oss har h\u00f6gt s\u00e4kerhetsmedvetande.\nN\u00e4r du arbetar med sjukpenninggrundande inkomst (SGI) m\u00f6ter du personer som har gemensamt att de har en varierande eller of\u00f6ruts\u00e4gbar inkomst. Personerna befinner sig i olika skeden i livet, alltifr\u00e5n l\u00e5ngtidssjuka till nyblivna f\u00f6r\u00e4ldrar. SGI avg\u00f6r ers\u00e4ttningsniv\u00e5n p\u00e5 dagers\u00e4ttningar, exempelvis sjukpenning och f\u00f6r\u00e4ldrapenning. Du arbetar utifr\u00e5n flertalet regelverk och inh\u00e4mtar information om inkomstf\u00f6rh\u00e5llanden och ber\u00e4knar SGI utifr\u00e5n varje specifik situation, exempelvis egna f\u00f6retagare, studerande eller om personer som arbetar i ett annat land.\nDu fattar beslut i \u00e4renden fr\u00e5n en fortl\u00f6pande k\u00f6, vilket g\u00f6r att du m\u00e5ste kunna balansera kvalitet med kvantitet. I ditt arbete samarbetar du med bland annat Arbetsf\u00f6rmedlingen, Skatteverket, revisorer och arbetsgivare.\nDet \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar.\nVi s\u00f6ker dig som\nhar slutbetyg fr\u00e5n gymnasiet eller erfarenheter och kvalifikationer som kan pr\u00f6vas likv\u00e4rdiga\n\u00e4r serviceorienterad\nhar ett systematiskt och noggrant arbetss\u00e4tt\n\u00e4r stabil och kan beh\u00e5lla energin \u00e4ven i belastade situationer\nsamarbetar effektivt med andra f\u00f6r att n\u00e5 gemensamma m\u00e5l\nhar god kommunikativ f\u00f6rm\u00e5ga, i b\u00e5de tal och skrift\nhar datorvana.\n\nDet \u00e4r meriterande om du\nhar arbetat med handl\u00e4ggning och fattat beslut som p\u00e5verkar individer, g\u00e4rna p\u00e5 en myndighet\nhar erfarenhet av h\u00f6gt arbetstempo, samt vana av att arbeta mot produktionsinriktade m\u00e5l och resultat\nhar erfarenhet av att arbeta kundn\u00e4ra med att leverera god och effektiv service\nhar erfarenhet av arbete med kundm\u00f6ten, g\u00e4rna i telefoni.\n\nVi l\u00e4gger stor vikt vid dina personliga egenskaper.\n\u00d6vrigt\nEtt antal tj\u00e4nster, tillsvidare, heltid, med tilltr\u00e4de enligt \u00f6verenskommelse. Provanst\u00e4llning kan bli aktuellt. Vissa anst\u00e4llningar hos oss inneb\u00e4r deltagande i s\u00e4kerhetsk\u00e4nslig verksamhet. F\u00f6r att bli anst\u00e4lld i en s\u00e5dan tj\u00e4nst kr\u00e4vs godk\u00e4nd s\u00e4kerhetspr\u00f6vning enligt s\u00e4kerhetsskyddslagen (2018:585).\nI enlighet med F\u00f6rs\u00e4kringskassans riktlinje f\u00f6r s\u00e4kerhet genomf\u00f6rs bakgrundskontroller i denna rekrytering. M\u00f6jlighet till distansarbete finns om arbetet till\u00e5ter. I den h\u00e4r rekryteringen kan arbetspsykologiska test anv\u00e4ndas som en del i urvalsarbetet. Placeringsort: J\u00f6nk\u00f6ping.\nVill du veta mer om F\u00f6rs\u00e4kringskassan som arbetsgivare? Bes\u00f6k https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nKontaktpersoner\nChef: Linda Mor\u00e9n, 010-111 61 99 (f\u00f6r fr\u00e5gor om tj\u00e4nsten). HR-specialist: Sandra Nilsson, sandra.nilsson5@forsakringskassan.se, 010-113 43 39 (f\u00f6r fr\u00e5gor om rekryteringsprocessen). ST: Madelaine \u00c5str\u00f6m, 010-118 09 05, Saco-S: Jasmin Jaziri Nouri, 010-112 70 78, Seko: Johanna Grundstr\u00f6m, 010-115 30 44.\nAns\u00f6kan\nV\u00e4lkommen med din ans\u00f6kan senast den 4 oktober 2026. N\u00e4r du ans\u00f6ker bifogar du ditt CV. Vi anv\u00e4nder inte personligt brev i v\u00e5ra rekryteringar, du f\u00e5r ist\u00e4llet besvara ett antal urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Ladda upp dina examensbevis, betyg och intyg i samband med din ans\u00f6kan.\nHar du skyddade personuppgifter eller ingen tillg\u00e5ng till bank-id ringer du den HR-specialist som finns namngiven i annonsen s\u00e5 f\u00e5r du hj\u00e4lp med att skicka in din ans\u00f6kan.\nVi ska i allt vi g\u00f6r, agera med utg\u00e5ngspunkt i principen om alla m\u00e4nniskors lika v\u00e4rde, r\u00e4ttss\u00e4kerhet och med god service.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 42006","full_address":null,"city":"Stockholm","country":"SE","latitude":57.78261,"longitude":14.161788},"metadata":{"region":"J\u00f6nk\u00f6pings l\u00e4n","duration":"Tills vidare","employer":"F\u00f6rs\u00e4kringskassan","postcode":"12612","positions":1,"profession":"F\u00f6rs\u00e4kringshandl\u00e4ggare, f\u00f6rs\u00e4kringskassa","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.forsakringskassan.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"F\u00f6rs\u00e4kringskassan","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"other":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-111 61 99","owner_email":"sandra.nilsson5@forsakringskassan.se","images":[],"published_at":"2026-09-16T13:43:57+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-17T03:56:55+00:00","updated_at":"2026-09-18T03:30:18+00:00"}}