{"data":{"id":169524,"slug":"forsakringsutredare-inom-assistansersattning-i-ostersund","type":"job","title":"Insurance Investigator for Assistance Compensation in \u00d6stersund","description":"Every year, F\u00f6rs\u00e4kringskassan makes 21 million decisions that impact people's lives and society as a whole. We distribute approximately 260 billion kronor annually. We handle everyone's tax money. It is a great responsibility. That is why we carefully examine each case, follow laws and regulations, provide information and guidance, care, and show compassion. It is a job for someone who wants to take responsibility.\nWelcome to F\u00f6rs\u00e4kringskassan.\nYou will be part of a team where we prioritize collaboration, workplace learning, and individual responsibility with a desire to continuously improve our operations. Here your ability to work in a structured and efficient manner is valued as you drive your work forward. Job satisfaction and well-being are prerequisites for a sustainable working life with us.\nInvestigations, analyses, and teamwork\nAs an insurance investigator, you will handle applications for assistance compensation. In this role, you meet people who, due to illness or disability, may need help with their basic needs. You conduct qualified investigations and analyses of supporting documents, primarily medical assessments, and determine whether individuals are entitled to compensation for personal assistance. You then present recommendations for decisions that are made by designated decision-makers. As an insurance investigator, you meet with the person in personal meetings, usually by phone, Skype, and in writing, but also through home visits. You are responsible for liaising and collaborating with other parties, such as municipalities, personal representatives, and health and medical services. The work tasks are largely administrative, including ongoing documentation and calculations of assistance hours.\nYou will be part of a team that plans and distributes work. You work actively to develop your knowledge and share your experiences. As a new employee, you will receive comprehensive introductory training and support from a mentor.\nAs an insurance investigator, you handle confidential information, which requires careful and proper handling. Therefore, it is important that you have a high level of security awareness.\nIt is a job for someone who wants to take responsibility.\nWe are looking for you who\nhave a university degree or experience and qualifications that can be deemed equivalent\nare reliable and trustworthy, even in stressful situations\ncollaborate effectively with others to reach common goals\ntake initiative and assume responsibility for achieving good results\nhave a systematic and thorough work approach\ncan understand and analyze complex issues\nhave good communication skills, both verbal and written\nhave good computer skills as a work tool\nhave a driver's license for a passenger car\n\nIt is an advantage if you\nhave worked with qualified investigations and made decisions affecting individuals, preferably at a government agency\nhave good knowledge of how to professionally meet people in different life situations\nhave knowledge of different types of disabilities\nhave experience working where you interact with various actors within government agencies, municipalities, and regions\nhave experience in roles requiring documentation, information structuring, and writing extensive texts\n\nWe place great emphasis on your personal qualities.\nOther information\n1 position, permanent, full-time, with start date by agreement. A probationary period may apply. Certain positions with us involve participation in security-sensitive activities. To be hired for such a position, a passed security clearance according to the Security Protection Act (2018:585) is required.\nIn accordance with F\u00f6rs\u00e4kringskassan's security guidelines, background checks are conducted in this recruitment. Remote work is possible if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Work location: \u00d6stersund.\nWant to know more about F\u00f6rs\u00e4kringskassan as an employer? Visit https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nContacts\nManager: Agneta M\u00e5rtensson, 010-111 81 44 (for questions about the position). HR Specialist: Julia Dahlgren, email julia.dahlgren@forsakringskassan.se, 010-113 80 82 (for questions about the recruitment process). ST: Hanna Nordfors, 010-111 38 74, Saco-S: Malin Jonsson, 010-111 73 54 or Helena Henningson-Viberg, 010-111 21 91, Seko: Eliza Grundstr\u00f6m, 010-115 34 02.\nApplication\nWelcome to submit your application by September 13, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, transcripts, and certificates with your application.\nIf you have protected personal information or no access to bank-id, call the HR specialist named in the advertisement and we will help you submit your application.","language":"sv","is_translated":true,"title_original":"F\u00f6rs\u00e4kringsutredare inom assistansers\u00e4ttning i \u00d6stersund","description_original":"Varje \u00e5r fattar F\u00f6rs\u00e4kringskassan 21 miljoner beslut som p\u00e5verkar m\u00e4nniskors liv och hela samh\u00e4llet. Vi betalar ut cirka 260 miljarder kronor varje \u00e5r. Det \u00e4r allas skattepengar vi har hand om. Det \u00e4r ett stort ansvar. D\u00e4rf\u00f6r s\u00e4tter vi oss in i varje \u00e4rende, f\u00f6ljer lagar och regler, informerar och v\u00e4gleder, bryr oss och visar omtanke. Det \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar. V\u00e4lkommen till F\u00f6rs\u00e4kringskassan.\nDu blir en del av ett team d\u00e4r vi har stort fokus p\u00e5 samarbete, arbetsplatsl\u00e4rande samt eget ansvar och vilja att st\u00e4ndigt f\u00f6rb\u00e4ttra v\u00e5r verksamhet. H\u00e4r v\u00e4rdes\u00e4tts din f\u00f6rm\u00e5ga att arbeta strukturerat och effektivt f\u00f6r att driva ditt arbete fram\u00e5t. Arbetsgl\u00e4dje och trivsel \u00e4r hos oss en f\u00f6ruts\u00e4ttning f\u00f6r ett h\u00e5llbart arbetsliv.\nUtredningar, analyser och teamarbete\nSom f\u00f6rs\u00e4kringsutredare handl\u00e4gger du ans\u00f6kningar om assistansers\u00e4ttning. I jobbet m\u00f6ter du personer som p\u00e5 grund av sjukdom eller funktionsneds\u00e4ttning kan beh\u00f6va hj\u00e4lp att klara sina grundl\u00e4ggande behov. Du g\u00f6r kvalificerade utredningar och analyser av underlag, framf\u00f6rallt l\u00e4karutl\u00e5tanden, och bed\u00f6mer om individen har r\u00e4tt till ers\u00e4ttning f\u00f6r personlig assistans. Du l\u00e4gger d\u00e4refter fram f\u00f6rslag till beslut som tas av s\u00e4rskilt utsedda beslutsfattare. Som f\u00f6rs\u00e4kringsutredare tr\u00e4ffar du personen i personliga m\u00f6ten, vanligen per telefon, Skype och brevledes men \u00e4ven vid hembes\u00f6k. Du ansvarar f\u00f6r kontakter och samarbeten med andra akt\u00f6rer, till exempel kommunen, personliga ombud samt h\u00e4lso- och sjukv\u00e5rden. Arbetsuppgifterna \u00e4r till stor del administrativa vilket bland annat inneb\u00e4r l\u00f6pande dokumentation samt utr\u00e4kningar av antal assistanstimmar.\nDu ing\u00e5r i ett team som planerar och f\u00f6rdelar arbetet. Ni arbetar aktivt med att utveckla era kunskaper och dela med er av era erfarenheter. Som nyanst\u00e4lld f\u00e5r du en gedigen introduktionsutbildning och st\u00f6d av handledare.\nSom f\u00f6rs\u00e4kringsutredare hanterar du sekretessbelagda uppgifter vilket st\u00e4ller h\u00f6gre krav p\u00e5 r\u00e4tt hantering. D\u00e4rf\u00f6r \u00e4r det viktigt att du som ska arbeta hos oss har ett h\u00f6gt s\u00e4kerhetsmedvetande.\nDet \u00e4r ett jobb f\u00f6r dig som vill vara med och ta ansvar.\nVi s\u00f6ker dig som\nhar h\u00f6gskoleexamen eller erfarenheter och kvalifikationer som kan pr\u00f6vas likv\u00e4rdiga\n\u00e4r trygg och f\u00f6rtroendeingivande, \u00e4ven i belastade situationer\nsamarbetar effektivt med andra f\u00f6r att n\u00e5 gemensamma m\u00e5l\nagerar p\u00e5 eget initiativ och tar ansvar f\u00f6r att n\u00e5 goda resultat\nhar ett systematiskt och noggrant arbetss\u00e4tt\nkan f\u00f6rst\u00e5 och analysera komplexa fr\u00e5gor\nhar god kommunikativ f\u00f6rm\u00e5ga, i b\u00e5de tal och skrift\nhar god f\u00f6rm\u00e5ga att anv\u00e4nda datorn som arbetsverktyg\nhar k\u00f6rkort f\u00f6r personbil.\n\nDet \u00e4r meriterande om du har\nhar arbetat med kvalificerade utredningar och fattat beslut som p\u00e5verkat individer, g\u00e4rna p\u00e5 en myndighet\nhar goda kunskaper om hur man professionellt m\u00f6ter m\u00e4nniskor i olika livssituationer\nhar kunskaper om olika typer av funktionsneds\u00e4ttningar\nhar erfarenhet av arbete d\u00e4r man har kontakt med olika akt\u00f6rer inom myndigheter, kommuner och regioner\nhar erfarenhet av arbete d\u00e4r du beh\u00f6vt dokumentera, strukturera information och skriva omfattande texter.\u00a0\n\n\u00a0Vi l\u00e4gger stor vikt vid dina personliga egenskaper.\n\u00d6vrigt\n1 tj\u00e4nst, tillsvidare, heltid, med tilltr\u00e4de enligt \u00f6verenskommelse. Provanst\u00e4llning kan bli aktuellt. Vissa anst\u00e4llningar hos oss inneb\u00e4r deltagande i s\u00e4kerhetsk\u00e4nslig verksamhet. F\u00f6r att bli anst\u00e4lld i en s\u00e5dan tj\u00e4nst kr\u00e4vs godk\u00e4nd s\u00e4kerhetspr\u00f6vning enligt s\u00e4kerhetsskyddslagen (2018:585).\nI enlighet med F\u00f6rs\u00e4kringskassans riktlinje f\u00f6r s\u00e4kerhet genomf\u00f6rs bakgrundskontroller i denna rekrytering.\u00a0M\u00f6jlighet till distansarbete finns om arbetet till\u00e5ter. I den h\u00e4r rekryteringen kan arbetspsykologiska test anv\u00e4ndas som en del i urvalsarbetet. Placeringsort: \u00d6stersund.\nVill du veta mer om F\u00f6rs\u00e4kringskassan som arbetsgivare? Bes\u00f6k https:\/\/www.forsakringskassan.se\/om-forsakringskassan\/jobba-hos-oss\nKontaktpersoner\nChef: Agneta M\u00e5rtensson, 010-111 81 44 (f\u00f6r fr\u00e5gor om tj\u00e4nsten). HR-specialist: Julia Dahlgren, mejl julia.dahlgren@forsakringskassan.se, 010-113 80 82 (f\u00f6r fr\u00e5gor om rekryteringsprocessen). ST: Hanna Nordfors, 010- 111 38 74, Saco-S: Malin Jonsson, 010-111 73 54 eller Helena Henningson-Viberg, 010-111 21 91, Seko: Eliza Grundstr\u00f6m, 010-115 34 02.\nAns\u00f6kan\nV\u00e4lkommen med din ans\u00f6kan senast den 13 september 2026. N\u00e4r du ans\u00f6ker bifogar du ditt CV. Vi anv\u00e4nder inte personligt brev i v\u00e5ra rekryteringar, du f\u00e5r ist\u00e4llet besvara ett antal urvalsfr\u00e5gor som \u00e4r relevanta f\u00f6r tj\u00e4nsten. Ladda upp dina examensbevis, betyg och intyg i samband med din ans\u00f6kan.\nHar du skyddade personuppgifter eller ingen tillg\u00e5ng till bank-id ringer du den HR-specialist som finns namngiven i annonsen s\u00e5 f\u00e5r du hj\u00e4lp med att skicka in din ans\u00f6kan.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 42006","full_address":null,"city":"Stockholm","country":"SE","latitude":63.17668,"longitude":14.636068},"metadata":{"region":"J\u00e4mtlands l\u00e4n","duration":"Tills vidare","employer":"F\u00f6rs\u00e4kringskassan","postcode":"12612","positions":1,"profession":"F\u00f6rs\u00e4kringsutredare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.forsakringskassan.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"F\u00f6rs\u00e4kringskassan","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-111 81 44","owner_email":"julia.dahlgren@forsakringskassan.se","images":[],"published_at":"2026-08-24T11:39:52+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-08-25T03:16:25+00:00","updated_at":"2026-08-25T04:01:11+00:00"}}